monitise enteRPRise PLAtFoRm
Delivering Your vision
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300+ financial institutionsand partners
17m+ registered users
1.6bn+ transaction on annualised basis
700+ Mobile Money experts
$20bn+ value of payments/ transfers p.a.
oUR soLUtionMAKing MoneY MoBile
One of the most exciting challenges facing financial institutions is how to make the most of the global proliferation of mobile networks and make money truly mobile for your customers.
the monitise solution, based on our best in class enterprise Platform and unique network Approach, was created and refined in some of the most heavily regulated financial service environments in the world and is specifically designed to embrace any device and every network. As a result we’re responsible for the creation and ongoing development of an increasingly rich and diverse mix of mbanking, mpayment and mcommerce solutions across the world.
A leading global technology company, Monitise is committed to making money totally mobile and we’re already working with over 300 of the world’s leading financial institutions. Wherever you’re doing business, whatever your Mobile Money objective, Monitise is best placed to help you achieve it, delivering pragmatic services for your customers today, coupled with a clear line of sight to your – and your customers’ – future needs.
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CoRe ProDuCTs
Admin &Reporting
Consumer Channels
Network EffectEnablement
Security
Lifecycle
CO
RE
PR
OD
UC
TS
COMMERCE AND PAYMENT PRODUCTSOptionally deployed, may have dependencies on other products
INFORMATION AND ACCOUNT PRODUCTSOptionally deployed
Alw
ays
deplo
yed
Consumer
Payment Transactions
P2P NFCPayment
Offer &Loyalty
Instant MobileCheckout
MobileCommerce
Business &Corporate
AccountServicing
Stored ValueAccount
Alerts &Messaging
LocationServices
Consumer lifecycle Flexible and comprehensive management of
your customers’ Mobile Money lifecycle, from
acquisition and retention to cross and up-selling.
Consumer ChannelsSupport for all today and tomorrow’s Mobile
Money channels, from basic phones to
smartphones, tablets and beyond, through all
user interfaces.
Admin & reporting Service management functions for all aspects of
your Mobile Money service, supporting efficient
operation and covering all reporting requirements.
securityBank grade security optimised for your Mobile
Money services, ensuring all your data and
transactions remain safeguarded at all times.
network effect enablement Robust, technology-agnostic integration,
providing flexible connectivity to any system and
facilitating interconnectivity between our partners.
oUR enteRPRisePlATForMGlobally proven, flexible and secure, our best in class Enterprise Platform is an evolving hardware and software technology resource. It’s designed to deliver innovative mass market mbanking, mpayment and mcommerce solutions for you and your customers.It can be deployed ‘on-premise’ or as a managed service depending on your individual requirements. Its bank grade security ensures your mobile services are delivered with complete confidence to any device; from a basic phone to the latest smartphone, tablet and beyond.
At the heart of our enterprise Platform is a comprehensive product set. Customers can combine different Monitise products to develop new and innovative mobile solutions.
the platform products are grouped into three clusters:
• CoreProducts• Information&AccountProducts• Commerce&PaymentProducts
A summary of these products can be found below and opposite.
OUR NETWORK APProACHPartnering with monitise opens up a world of new possibilities. Through a single connection to our enterprise Platform, our unique network Approach allows customers to leverage 3rd party organisations to create new, integrated mbanking, mpayment and mcommerce solutions. Looking to the future, it offers all our partners the exciting possibility of being part of a network of networks that spans the globe.
The essential building blocks for delivering secure Mobile Money services and providing the right experience to your customers on any device and any network.
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Account servicingBasic Mobile Money services such as account
balance, transaction history, transfers and
self-service account management.
Alerts & MessagingManagement, generation and delivery of account
push and pull alerts to match your preferences,
using integrated or external data feeds.
stored value Account support for issuing and administering
mobile-centric full feature stored value accounts,
typically for unbanked or underbanked customers.
location serviceThe provision of location-related information and
integration of location mapping.
Payment TransactionsAccount-to-account payment and support
services such as bill presentment, remote deposit
capture, prepaid reload and cardless Atm
withdrawal.
Peer-to-PeerPayments between your consumers and their
social network, using social identifiers e.g. mobile
number, email, facebook ID.
instant Mobile CheckoutEnabling your consumers to capture products
using image recognition, QR and product codes
in a mobile optimised basket and checkout using
stored payment details.
nFC PaymentEnabling contactless payment transactions
from your consumers mobile device, supporting
latest industry standards, NFC technologies and
payment apps.
Mobile CommercePresentation of merchant goods and services,
checkout and payment using pre-registered
details and digital fulfilment eg. prepaid mobile
top-ups and cinema tickets.
offers & loyaltyDelivery and redemption of merchant offers and
self-service management for loyalty programmes.
Business & Corporatesupport for business accounts alongside
personal accounts, also specific business services
such as m-invoicing and m-POS payments.
Admin &Reporting
Consumer Channels
Network EffectEnablement
Security
Lifecycle
CO
RE
PR
OD
UC
TS
COMMERCE AND PAYMENT PRODUCTSOptionally deployed, may have dependencies on other products
INFORMATION AND ACCOUNT PRODUCTSOptionally deployed
Alw
ays
deplo
yed
Consumer
Payment Transactions
P2P NFCPayment
Offer &Loyalty
Instant MobileCheckout
MobileCommerce
Business &Corporate
AccountServicing
Stored ValueAccount
Alerts &Messaging
LocationServices
inFoRmAtion & ACCounTProDuCTsinformation and Account products include a range of mbanking services such as account balance, statements and alerts appropriate to enrich your Mobile Money service.
CommeRCe & PAYMenTProDuCTsCommerce and Payment products are the building blocks required to ensure our customers are able to offer a diverse range of mcommerce and mpayment services to their end consumers.
oUR best in CLAss enTerPrise PlATForM
Managing ComplexityNew devices, technologies, services and consumer expectations both
enrich and complicate the Mobile Money ecosystem. Our platform optimally
manages this complexity, combining the stability to deliver mass market
solutions with the capacity to embrace each new demand.
Delivering your visionOur platform facilitates the ideal Mobile Money vision for your consumers.
It does this by delivering the key services on a solid foundation of robust
connectivity and security, operational efficiency, a frictionless lifecycle and
support for the appropriate mobile channels.
Proven innovation ToolAlongside standard and cross platform formats, our platform can rapidly
deliver prototypes, consumer pilots and live services. This drives consumer
focused innovation and gives you the freedom to continually refine and
optimise your Mobile Money approach.
Trusted securityOur platform was developed in some of the most heavily regulated financial
services environments in the world and is trusted by many of the world’s leading
businesses. It ensures data and transactions are both safeguarded and as
transparent as possible to consumers.
Best in Class TodayMonitise Enterprise Platform provides best in class information, account
servicing, commerce and payments products for over 300 financial
institutions and partners. It provides immediate value and increased market
presence by enabling each to deliver pragmatic yet optimised Mobile Money
services.
roadmap to the FutureWe maintain a clear line of sight to the future with a continuous programme
of improvement. Our partnership driven roadmap embeds enabling
technology into each future platform edition and embraces the next
generation of mobile solutions as a matter of course.
expanding the networkour platform incorporates sophisticated technologies that enable robust
connectivity to any business system. It is designed to be both open and
responsive to demand for wider integration and offers the potential to
develop new propositions through an expanding network of partners.
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Team ethosWe have over 600 people dedicated to Mobile Money solutions. Our industry leading services teams provide the perfect counterpart to your internal resources, delivering the appropriate mix of implementation, design & development, adoption, support or fully managed services to each of our partners.
implementationWe implement Mobile Money services for many of the world’s leading businesses. Meeting your requirements is our number one priority and our teams have the inherent flexibility to work as part of a joint project team or manage your entire programme.
Design & DevelopmentWhether customising a standard product or developing a bespoke service, our teams focus on tailored solutions. Their expertise includes requirements analysis, vision, design, build, test and deployment.
supportOur dedicated Support teams are appropriately briefed and organised to efficiently address and resolve issues, so that your service expectations are not simply met, but exceeded, 24 hours a day.
AdoptionOur teams combine our experience of marketing Mobile Money services with best practice at every step of the process. We look to maximise consumer adoption and usage, increase retention and minimise servicing costs.
Managed servicesOur platform can be implemented in your own data centre or as a fully managed service, delivering secure, scalable Mobile Money services anywhere in the world. Our flexible operation capabilities include managed hosting and technical management, application management, it operations management and service support.
oUR ComPRehensiveserviCes seT
Monitise has over 600 people dedicated to Mobile Money solutions. In addition to our best in class Enterprise Platform and Network Approach we also have a world class services team providing implementation, design & development, adoption, support and a fully managed service.
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www.monitise.com+44 (0)20 7947 4300Follow us @Monitisegroup
Monitise has a dynamic global vision. To make money totally mobile acrossthe world. In partnership with manyof the world’s leading businesses we’reworking towards it. If you would like to find out more abouthow we can realise your Mobile Money plans, please get in touch.
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