By Abdul Hakkim A & Deeneshwaran M
Medical tourism is the travel of people toanother country for the purpose of obtainingmedical treatment in that country.
i.e. medical care in collaboration with the tourism industryfor patients needing surgical and other forms of specializedtreatment.
Lack of Medical treatments and Facilities within their country
Healthcare may be too expensive at home
Waiting time may be too long To access Alternate Medical
treatment
Internationally accredited medical facilities using the latest technologies
Has one of the best qualified professionals in each and every field, and this fact has now been realized the world over.
Is renowned for ancient alternative therapies such as Ayurveda,Yoga and Therapeutic Massage
60-80% Less expense when compared to similar procedures in western countries
India has state of the art Hospitals Fluent English speaking staff With the best infrastructure, the best possible
Medical facilities, comparable with any of the western countries
Options for private room, translator, dedicated staff during their stay
Alternative
• Ayurvedics, Siddha treatments• Kerala is popular in this service
Wellness• Spa, Stress relief, Rejuvenation centres• Key Competitor: Thailand
Life saving
• Open transplant, Cardio vascular surgery, Hip replacement• Key Competitors: Singapore, Jordan & Thailand
Cosmetics
• Plastic surgery, Breast enhancement, Skin treatment• Key Competitors: South Africa & Cuba
Dental Care Eye Care Heart Surgery Cosmetic Surgery Ayurvedic Therapies Yoga and Meditation Orthopedic Surgery Health Check Up Cardiology
Pediatrics ENT Care Gastroenterology Nephrology Neuro Surgery Oncology Ophthalmology Psychiatry Genitourinary Care
Patient prequel
Dest./hospital selection
Arrange follow up care
Travel to selected hospital
Treatment
Recovery abroad
Travel back
Follow up care
1.Quality of treatment▪ Doctors – procedures - infrastructures
2.Connectivity 3.Cost of treatment 4.Ease of access
▪ Visa – pre procedure documentation 5.Purchase
▪ Travel itinerary – terms of paymentPre p
roce
dure
stag
e
1.Management of hospital▪ Admission▪ Attention to patient needs
2.Competence of Doctors and Staff▪ Doctors available when required▪ Quick & responsive staff
3.Facilitation and care▪ Linguist abilities of doctors and staff▪ Affordable accommodation
Proc
edur
e sta
ge
1.Discharge instructions 2.Self explanatory billing 3.Post procedure monitoring 4.Availability of prescribed medicines
home country 5.Oppurtunity for consultation after
getting back home
Post
pro
cedu
re s
tage
The government has also started issuing M (medical) visa to the medical patients and MX visas to two attendants accompanying him.
Attendants are who have blood relations with the patient
Foreigners coming on ‘M visa’ will be required to get themselves registered mandatorily well within the period of 14 days of arrival with the concerned FRROs/ FROs
visa may be upto a period of one year or the period of treatment whichever less
can be extended for a further period upto one year by the State Government/ FRROs
Any further extension will be granted by the Ministry of Home Affairs only on the recommendations of the State Government/ FRROs supported by appropriate Medical documents.
Such visa will be valid for maximum three entries during one year. State Government/ FRROs may permit one additional entry in emergent situation if required.
Accreditation is one important component in patient safety Accreditation Canada, formerly known as the
Canadian Council on Health Services Accreditation – 1968
Joint Commission International (JCI) ( USA) Australian Council for Healthcare Standards
International, or ACHSI (Australia) Trent Accreditation Scheme (UK) Accreditation of France (France)
The International Society for Qualityin Health Care (ISQua) is an umbrella organisation for such organisationsproviding international health care
accreditation. ISQua is a small non-profit limited company
with members in over 70 countries.
A body set up to ensure safety and hygiene norms for hospitalin India
Board member of the InternationalSociety for Quality in Health Care (lSQua)
on board of Asian Society for Quality in Healthcare (ASQua)
No. Name Location Date Of Accreditation
1 Aditya Birla Health Services Ltd. Pune, India Since 14 Dec 2012
2 Ahalia Foundation Eye Hospital Palakkad, India Since 31 Dec 2009
3 Apollo Gleneagles Hospitals Kolkata, India Since 23 Jan 2009
4 Apollo Hospital, Bangalore Bangalore, India Since 17 July 2008
5 Apollo Hospital, Chennai Chennai, India Since 28 Jan 2006
6 Apollo Hospital, Hyderabad Hyderabad, India Since 27 April 2006
7 Artemis Health Institute Gurgaon, India Since 11 Jan 2013
8 Asian Heart Institute Mumbai, India Since 19 Oct 2006
9 Fortis Escort Heart Institute New Delhi, India Since 19 Feb 2010
10 Fortis Hospital, Bangalore Bangalore, India Since 8 Feb 2008
No. Name Location Date Of Accreditation
11 Fortis Hospital, Mohali Mohali, India Since 14 June 2007
12 Fortis Hospital, Mulund Mumbai, India Since 25 Aug 2005
13 Indraprastha Apollo Hospitals New Delhi, India Since 17 June 2005
14 Medanta- The Medcity Gurgaon, India Since 30 Aug 2013
15 Moolchand Hospital New Delhi, India Since 4 Dec 2009
16 Narayan Institute Of Cardiac Sciences Bangalore, India Since 20 Jan 2011
17 Narayan Multispecialty Hospital, Jaipur Jaipur, India Since 26 July 2012
18 Satgur Partap Singh Apollo Hospital Ludhiana, India Since 2 Feb 2007
19 Sri Ramachandra Medical Center Chennai, India Since 6 Feb 2009
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10
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18
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26
28
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Thailand India China singapore south korea Malaysia Spain Indonesia Germany Phillippines Costa Rica
JCI Accredited Hospitals
Market size is estimated to reach a market worth $32.5 billion in 2019 at a CAGR of 17.9% from 2015 to 2019
30 % yearly growth There are approx. 50 million uninsured
Americans which are willing to go abroad for affordable and quality medical care
900000 Americans traveled abroad for medical care in 2014
Country Treatment
Antigua Addiction and Recovery
Barbados Fertility/IVF
Brazil Cosmetic Surgery
Costa Rica Dentistry
Hungary Dentistry
India Orthopedics, Cardiology
Israel Fertility/IVF
Malaysia Health Screenings
Mexico Dentistry, Bariatric
Singapore Cancer
South Africa Cosmetic Surgery, Cardiac
Thailand Everything
Turkey Vision
The illegal purchase of organs and tissues for transplantation had been methodically documented and studied in countries such as India,China,Colombia and the Philippines.
Legal remedies for medical malpractice may be unappealing to the medical tourist
Challenging to differentiate between acceptable medical innovation and unacceptable patient exploitation
Medical tourism sector in India is still in anascent stage. The medical tourism industryoffers high potential for India primarilybecause of its inherent advantages in terms ofcost and quality. However in the wake ofmounting competition, there is a dire need ofcareful policy intervention so as to reap thefull benefits from inherent advantages andenhanced capabilities.
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