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. . r v
c ^
, : > 9 r»i : 5 ° IN T H E UNITED STATES DISTRICT C O U R T . . . .%H
FOR T H E DISTRICT OF C O L O R A D O -
Civil Action No. 04-M-0664 (CBS)
CEP.Cl*
E C H O S T A R S A T E L L I T E L.L.C., a Colorado Limited Liability Corporation
Plaintiff,
v.
M E D I A C O M C O M M U N I C A T I O N S C O R P O R A T I O N , a Delaware Corporation; and M C C G E O R G I A , a Delaware Corporation, d/b/a M F D I A C O M ; J O H N DOES 1-100
Defendants.
PLAINTIFF E C H O S T A R SATELLITE LLC'S R E S P O N S E T O D E F E N D A N T ' S MOTION T O DISMISS PLAINTIFF'S A M E N D E D C O M P L A I N T P U R S U A N T T O
RULES 12(B)(2) A N D 12(B)(3), FED. R. CIV. P. OR T O T R A N S F E R P U R S U A N T T O 28 U .S .C .§ 1406(a)
Plaintiff EchoStar Satellite, LLC ("EchoStar" or "DISH Network"), by and through its
attorneys, responds to Defendants ' , Mediacom Communicat ions Corporation and M C C Georgia,
Motion to Dismiss P l a in t i f f s Amended Complaint Pursuant to Rules 12(b)(2) and 12(b)(3), Federal
Rules of Civil Procedure or to Transfer Pursuant to 28 U.S.C. § 1406(a). In support thereof, Plaintiff
responds as follows:
INTRODUCTION
Mediacom either could not or would not obtain the retransmission rights to broadcast local
channel W S B / A B C to its customers. Therefore, to compete with DISH Network, Mediacom
Case 1:04-cv-00143-WLS Document 20-15 --> Page 2 of 37
engaged in a course of unlawful conduct so that it may steal the channel for which DISH Network
bargained and purchased the retransmission rights. Three Mediacom employees, including Chief
Technician John Duran, entered into Residential Subscriber Agreements with DISH Network to
obtain DISH Network programming.1 Thereafter, Mediacom's employees would remit checks to
DISH Network each month printed on "MEDIACOM COMMUNICATIONS CORPORATION"
checks to pay for its subscriptions. Once Mediacom obtained access to DISH Network channel
WSB/ABC, it extracted the local channel, made it cable ready and retransmitted it to Mediacom
customers. In fact, Mediacom advertised via the local Chamber of Commerce website and its
programming guide that it offered WSB/ABC as part of its channel line-up.
Despite Mediacom's claims, this is not a case about Mediacom having absolutely no contacts
with the State of Colorado. To the contrary, Mediacom directed its intentional, tortious conduct to
the state of Colorado to harm EchoStar. As such, Mediacom has availed itself of the long-arm
jurisdiction of the State of Colorado. Mediacom's unlawful conduct creates the requisite minimum
contacts needed for this Court to confer specific personal jurisdiction over Mediacom. Likewise,
Mediacom's intentional, tortious actions, taken outside the forum, were expressly directed at causing
a harmful effect within the forum state. Therefore, a sufficient nexus exists between Mediacom and
Colorado so as to satisfy due process.
lDuc to its investigation, EchoStar learned the identity of Mediacom's employees who entered into the Residential Subscriber Agreements with EchoStar which prohibits the retransmission of programming. As such, EchoStar amended its Complaint to add a claim for breach of contract.
2
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FACTS
EchoStar Satellite LLC, is involved in the Direct-To-Home satellite television DBS (direct
Broadcast Satellite) business. Amended Complaint at 1|9. EchoStar is a Colorado corporation and
maintains its headquarters and principle place of business in Englewood, Colorado. Amended
Complaint at J \ . To better serve its customers, EchoStar enters into Retransmission Agreements
with local network affiliates to provide ABC, NBC, CBS and FOX to subscribers in the appropriate
geographic location. Amended Complaint at ^ 12. Mediacom, EchoStar 's competition, was either
unwilling or unable to enter into Retransmission Agreements with these same affiliates. Amended
Complaint at 14-16. Therefore, Mediacom executives entered into three separate Residential
Customer Agreements with DISH Network, a Colorado corporation (attached hereto as Exhibit
"B"). The company would then extract local channel WSB/ABC from the DISH Network
subscriptions, make it cable ready, and illegally retransmit the channel to its own customers.
Amended Complaint at 1fl|l2-l4. In fact, throughout its course of unlawful conduct, Mediacom
would pay for its multiple DISH Network subscriptions by writing checks to DISH Network on
"MEDIACOM COMMUNICATIONS CORPORATION" company checks, (attached hereto as
Exhibit "A"). Due to Mediacom's breach of contract and unlawful retransmission, EchoStar has
suffered the injury of Defendants ' tortious conduct in Colorado. Amended Complaint at 25.
A R G U M E N T AND AUTHORITIES
I. Mediacom is subject to the specific personal jurisdiction of this Court.
In a federal question case, where the defendant resides outside the forum state, federal courts
apply the forum state 's personal jurisdiction rules if the applicable federal statute does not provide
for national service of process. Sunward Electronics, Inc., v. McDonald, 362 F.3d 17, 22 (2nd Cir.
3
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2004). The causes of action in this case, the Lanham Act, the Digital Millennium Copyright Act and
47 U.S.C. 605 do not provide for national service of process; therefore, there are three ways in which
this Court may obtain personal jurisdiction over defendants; (1) consent of the parties; (2) presence
in the forum state; and (3)actions by the defendant which affect people in the forum state. Ruggieri
v. General Well Service, Inc., 535 F. Supp. 525, 528 (D. Colo. 1982)(emphasis added). Further, the
analysis under the third possible method of obtaining personal jurisdiction over a defendant proceeds
under two separate inquiries; (1) whether the state's long-arm statute provides for jurisdiction of
defendants served outside of the forum state, and (2) whether such jurisdiction is proper under the
Due Process Clause of the Fourteenth Amendment. See Schocket v. Classic Auto Sales, Inc., 832
P.2d 233, 235 (Colo. 1992).
A. Mediacom purposefully directed its intentional and tortious business activities toward the state of Colorado.
Under the first inquiry, the Colorado long-arm statute was intended to extend the personal
jurisdiction of Colorado's courts to their maximum limits permissible under the United States and
Colorado Constitutions. Keefe v. Kirschenbaum & Kirschenbaum, P.C., 40 P.3d 1267, 1270
(Colo.2002). Therefore, Colorado's long-arm statute permits the jurisdiction of Colorado courts to
extend to causes of action arising from a nonresident defendant 's transaction of business within the
state or the commission of a tortious act within the state. See C.R.S. § 13-1 -124( 1 )(a)-(b) (emphasis
added). To be subject to long-arm statute jurisdiction, a nonresident defendant must have minimum
contacts with Colorado or commit some act by which it "purposefully avails itself of the privilege
4
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of conducting activities" in Colorado. Scheuer v. Dist. Court, 684 P.2d 249,251 (Colo. 1984)(quoting
Hanson v. Denkla,357 U.S. 235, 253, 78 S.Ct. 1228, 1240 (1958). To prove long-arm jurisdiction
exists, a plaintiff seeking relief under the statute must allege facts to support a reasonable inference
that the nonresident defendant has engaged in conduct subjecting the nonresident to personal
jurisdiction. Keefe v. Kirschenbaum & Kirschenbaum, P.C., 40 P.3d 1267,1270 (Colo.2002); In re
Parental Responsibilities ofH.Z.G77 P.3d 848, 851 (Colo.App. 2003). Furthermore, when the
parties have not conducted discovery, the plaintiff need only to make a prima facie showing that the
defendants were subject to personal jurisdiction. Id. at 1347; Graphic Controls Corp. v. Utah Med.
Prods., 149 F.3d 1382,1385 (Fcd.Cir. 1998). The pleadings and affidavits arc to be construed in the
light most favorable to the plaintiff. Id. Further, long-arm jurisdiction may be exercised over a non-
resident defendant if defendant 's tortious act causes injury in Colorado even though such an act was
committed in a foreign state. Von Palffy-Erdoed v. Bugescu, 708 P.2d 816, 818 (Colo.App. 1985).
Thereafter, threshold jurisdiction is established where tortious conduct initiated in another state
causes injury in Colorado and where requiring a defendant to appear in this state would be consistent
with due process of law. D&D Fuller CATV Constr., Inc. v. Pace, 780 P.2d 520, 524 (Colo. 1989).2
In this case, Mediacom engaged in an intentional and unlawful course of action to steal
WSB/ABC from EchoStar for its own economic gain. In turn, EchoStar was deprived of a right for
2 Despite Mediacom's contention that D&D Fuller CATV Constr., Inc. v. Pace is not applicable because the case does not specifically deal with cable television, D&D remains an authoritative guide to Colorado's assessment of a fact-specific personal jurisdiction inquiry in light of an out-of-state defendant 's tortious conduct; in this case, Mediacom's unlawful retransmission of EchoStar 's programming. 780 P.2d 520, 525 (Colo. 1989).
5
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which it specifically contracted and purchased, as well as losing current and potential subscribers
to Mediacom. Mediacom's activity constitutes a tortious act within the state of Colorado pursuant
to Colorado's long-arm statute. See C.R.S. § 13-1 -124( 1 )(a)-(b). Even a single contact with the state
is sufficient to sustain long-arm jurisdiction where the cause of action arose out of that contact.
Marquest Medical Products, Inc. v. EMDE Corporation, 1980, 496 F.Supp. 1242, 1248
(D.Colo. 1980). Further, Colorado's long-arm statute, providing for personal jurisdiction over
defendants committing tortious acts within the state, is violated when there is tortious action in
another state causing injury in Colorado. Classic Auto Sales, Inc. v. Schocket, 832 P.2d 233,235-36
(Colo. 1992). Encore Productions, Inc. v. Promise Keepers, 53 F.Supp.2d 1101, 1114
(D.Colo. 1999); see also National Business Brokers, Ltd. v. Jim Williamson Productions, Inc., 115
F.Supp.2d 1250, 1255 (D.Colo.2000). In this case, Mediacom contends that personal jurisdiction is
improper because its tortious acts took place in the State of Georgia. (Def. 's Mot. to Dismiss at 5).
However, under the Colorado long-arm statute, the location of Mediacom's tortious acts are not
determinative of jurisdiction when Mediacom's unlawful conduct undoubtedly caused injury to
EchoStar in Colorado. See Id.\ C.R.S. § 13-l-124(l)(a)-(b).
Mediacom relies heavily on the facts of Encore Productions, Inc. v. Promise Keepers, 53
F.Supp.2d 1101, 1114 (D.Colo. 1999), in an attempt to prove that it docs not maintain an office,
property or telephone listings in Colorado. (Dcf. 's Mot. at 7). However, whether a non-resident has
the requisite minimum contacts to establish personal jurisdiction either through the exercise of
specific or general jurisdiction must be evaluated on thefacts of each case. National Union Fire Ins.
Comp. of Pittsburgh, P.A. v. Kozeny, 115 F.Supp.2d 1231, 1235-36 (D.Colo. 2000)(emphasis
6
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added). The individual facts of this case detail that Mediacom did not simply "unlawfully intercept"
EchoStar 's local channel WSB/ABC. (Def. 's Mot. to Dismiss at 3). Rather, Mediacom
systematically entered into and breached three separate subscriber agreements with DISH Network
in order to unlawfully retransmit the local programming3 . (Exhibit "B"). Upon investigation,
EchoStar discovered that Mediacom issued checks each month to DISH Network from Mediacom's
Chief Technician, John Duran. In addition, two other subscriber accounts were registered at the
same Mediacom address as Mr. Duran. (Exhibit "B"). Mediacom's checks remitted to DISH
Network were issued by "MEDIACOM COMMUNICATIONS CORPORATION". (Exhibit "A").
While fervently refuting jurisdiction, Mediacom makes absolutely no mention of the fact that its
employees issued checks to DISH Network on Parent Company checks. The fact that Mediacom
obtained programming only to unlawfully redistribute it was to EchoStar 's detriment and created a
harm in the state of Colorado. See Encore Productions, Inc. v. Promise Keepers, 53 F.Supp.2d at
1114 (D.Colo. 1999). Therefore, threshold jurisdiction is satisfied where Mediacom's tortious
conduct initiated in Georgia caused injury to EchoStar in Colorado. D&D Fuller CATV Constr., Inc.
v. Pace, 780 P.2d 520, 524 (Colo.1989); C.R.S. § 13-M24( l ) (a ) - (b ) .
3 The EchoStar Residential Customer Agreement provides: "You agree that services will not be viewed outside your private residence. You are permitted to exhibit the Services solely in your private residence and not in any other areas. The Services may not be rebroadcast, transmitted, recorded or performed, nor may admission be charged for listening to or viewing and Services provided by us." (Exhibit "B")(emphasis added).
7
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B. Mediacom's tortious acts directed at EchoStar in the state of Colorado establish the requisite minimum contacts needed for this Court to confer specific personal jurisdiction over Mediacom.
After determining whether the requirements of the long-arm statute have been met, the court
must separately determine whether a defendant has the requisite minimum contacts to satisfy due
process. See Int'l Shoe Co. v. Washington, 326 U.S. 310, 316, 66 S.Ct. 154, 158 (1945). The
minimum contacts standard may be satisfied in either of two w a y s - general jurisdiction or specific
jurisdiction. SeeKuenzle v. HTMSport-UndFreizeitgerate AG, 102 F.3d 453,455 (10th Cir. 1996).
The district court's duty is the same in exercising either general or specific jurisdiction: it must
guarantee that the exercise of jurisdiction "does not offend traditional notions of fair play and
substantial justice." World-Wide Volkswagen Corp. v. Woodson, 444 U.S. 286, 292, 100 S.Ct. 559,
564 (1980) (quoting Int'l Shoe, 326 U.S. at 316, 66 S.Ct. 154). Moreover, specific personal
jurisdiction may be based on activities that arise out of or relate to the cause of action and can exist
even if the defendant 's contacts are isolated or sporadic. Burger King Corp. v. Rudzewicz, 471 U.S.
462, 472-73, 105 S.Ct. 2174 (1985).
This Court has specific personal jurisdiction over Defendants based upon their tortious
contacts with the State of Colorado. In fact, EchoStar specifically alleges in its Amended Complaint
that, "EchoStar has suffered damage felt in the state of Colorado because Defendants obtained
subscriptions to DISH Network programming, extracted local channel WSB/ABC and rebroadcast
EchoStar 's signal in a manner that was not authorized by EchoStar as well as breached all three
Residential Customer Agreements with EchoStar." Amended Compl. at H 25.
8
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Mediacom attempts to refute jurisdiction by asserting that a contract, alone, does not confer
jurisdiction. (Def. 's Mot. to Dismiss at 7). However, Mediacom's argument is misguided as
Mediacom performed numerous other unlawful and tortious acts in addition to breaching the
Residential Customer Agreement Amended Complaint 25. Mediacom intentionally and
purposefully entered into and breached agreements with EchoStar only to facilitate its theft of DISH
Network programming from Colorado. Moreover, when an individual defendant has expressly and
intentionally aimed his conduct at the forum state, with the effect of injuring a plaintiff with its
principle place of business in that state, the defendant is subject to jurisdiction there. Carrot Bunch
Co. Inc., v. Computer Friends, Inc., 218 F.Supp.2d 820, 826 (N.D.Tex.2002). In Carrot Bunch, a
Lanham Act case, the Federal District Court in Texas had specific personal jurisdiction over a non-
resident infringer who intentionally directed his tortious activities toward the forum state by
registering, using and maintaining certain domain names with the knowledge that his actions would
likely injure the trade name and trademark holder in Texas. Id. at 826. As in this case, Mediacom
subscribed to EchoStar programming, accepted and wrote company checks for such programming
with the knowledge that its theft and retransmission of WSB/ABC would likely injure EchoStar in
the State of Colorado. See id. Mediacom chartered a course of purposeful conduct to unlawfully use
and retransmit EchoStar 's programming. Consequently, Mediacom has established the requisite
minium contacts with Colorado because EchoStar 's injuries arise out of and relate to Mediacom's
purposeful contact with the state.
9
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C. This Court's assertion of jurisdiction over Mediacom comports with notions of fair play and substantial justice.
Due process, the third and final jurisdictional inquiry, requires that individuals have fair
warning that a particular activity may subject them to the jurisdiction of another state. They have fair
warning when their conduct and connection with the forum state are such that they should reasonably
anticipate being haled into court there. Keefe v. Kirschenbaum & Kirschenbaum, P. C., 40 P.3d 1267,
1270-71 (Colo.2002). In determining whether a particular exercise of state-court jurisdiction is
consistent with due process, the inquiry must focus on "the relationship among the defendant, the
forum, and the litigation." Rush v. Savchuk, 444 U.S. 320, 327 ,100 S.Ct. 571, 577(1980) (quoting
Shaffer v. Heitner, 433 U.S. 186, 204, 97 S.Ct. 2569, 2579 (1977)). In appropriate circumstances,
however, a court may conduct an abbreviated minimum contacts analysis when the commission of
a tort forms the basis of personal jurisdiction. In D & D Fuller the Colorado Supreme court
observed:
Frequently, the commission of a tort, in itself, creates a sufficient nexus between the defendant and the state so as to satisfy the due process inquiry. In such cases there is no need to further engage in a minimum contacts analysis, because the defendant is so connected with the forum state that traditional notions of fair play and substantial just ice are not offended by the state's exercise of jurisdiction....
D&D Fuller CATV Constr., Inc. v. Pace, 780 P.2d 520, 524 (Colo. 1989).
The United States Supreme Court has also addressed the issue of what contacts are necessary
to satisfy due process in the context of an intentional tort. In Calder v. Jones, 465 U.S. 783 ,789 ,104
S.Ct. 1482, 1487 (1984), the Court approved an "effects" test and held that where a defendant's
10
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intentional, and allegedly tortious, actions, taken outside the forum, are expressly directed at causing
a harmful effect within the forum state, a sufficient nexus exists between the defendant and the state
so as to satisfy due process. See D&D Fuller CATV Constr., Inc. v. Pace, 780 P.2d 520, 524
(Colo. 1989).
EchoStar 's injuries arise out of and relate to Mediacom's activities that were directed at
EchoStar in Colorado. Id. Therefore, Mediacom had fair warning that its breach of contract and theft
of programming from EchoStar, causing harm in the State of Colorado, were such that Mediacom
should reasonably anticipate being haled into court there. See Keefe v. Kirschenbaum &
Kirschenbaum, P.C., 40 P.3d 1267,1270-71 (Colo.2002). In fact, pursuant to the Calder effects test,
Mediacom's intentional and tortious actions, although performed in Georgia, were expressly
directed at causing a harmful effect within Colorado; therefore, a sufficient nexus exists between
Mediacom and Colorado so as to satisfy due process. Calder v. Jones, 465 U.S. 783,104 S.Ct. 1482,
79 (1984). It flies in the face of substantial justice that Mediacom should systematically steal from
EchoStar only to demand the luxury of its preferred forum.
II. Colorado is the proper venue for this case, and transfer to the Middle District of Georgia would impede the interests of justice.
The burden of establishing that a suit should be transferred from one district to another is
upon the movants, and unless the evidence and circumstances of the case are strongly in favor of the
transfer, the p l a in t i f f s choice of forum should not be disturbed. Texas Sulphur Company v. Ritter,
371 F.2d 145, 147 (10th Cir.1967).
As is jurisdiction, venue is proper in Colorado. Mediacom rallies for a change of venue based
upon the argument that it did not actually commit its unlawful and tortious conduct while in the state
11
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of Colorado. (Def. 's Mot. to Dismiss at 10). As explained above, as well as in EchoStar 's Amended
Complaint, Mediacom need not be present in the state to harm EchoStar in Colorado. Amended
Complaint at 4-8, 25; See Calder v. Jones, 465 U.S. 783 ,104 S.Ct. 1482, 79 (1984). Therefore,
Mediacom's reliance on 28 U.S.C. 1406(a) is improper and without legal foundation.
Furthermore, Mediacom does not meet the stringent burden required for disrupting the
p la in t i f f s choice ofvenue . See Texas Sulphur Company v. Ritter, 371 F.2d 145,147 (10th Cir. 1967).
Mediacom's only argument for a change of venue is that it will be unable to compel third-party
witnesses to testify in Colorado. (Def. 's Mot. to Dismiss at 11). However, according to the
Declaration of Bruce Gluckman these possible witnesses are former employees of Mediacom.
(Gluckman Decl. at 4). Mediacom states that it is "likely" to call these former employees as
witnesses; however, it makes no claim that these witnesses will still be located within the subpoena
power of the court. Id. in view of the heavy burden imposed upon a party moving for transfer of a
civil action from one district to another, the factual content of a supporting affidavit is very
important, and an affidavit containing only conclusions is insufficient. Texas Sulphur Company v.
Rittery31\ F.2d 145,147 (10th Cir. 1967). It operates against the interests o f jus t i ce that Mediacom
steals a valuable commodity from EchoStar but demands the luxury of its own forum. As Mediacom
has not met its burden, venue remains proper in Colorado.
III. Mediacom's Request for costs is procedurally incorrect and without legal merit.
Mediacom knew or should have known that Mediacom employees contracted with EchoStar,
wrote monthly checks to EchoStar, and damaged EchoStar in the State of Colorado. (Exhibits " A "
and "B"). Despite this knowledge, Mediacom represents to this Court that it has "had no contact
12
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with the state of Colorado." (Def. 's Mot. to Dismiss at 5). Further, Mediacom improperly seeks an
award of costs, contending that EchoStar made an obvious error by filing in the wrong court.
(Def. 's Mot. to Dismiss at 11). To support its request, Mediacom relies on an award of costs
assessed against plaintiffs in Nichols v. G.D. Searle & Co., 991 F.2d 1195, 1201 (4th Cir. 1993).
However, Mediacom's reliance on Nichols is mispiaced because that case does not apply a blanket
rule that errors in determining jurisdiction and venue naturally yield costs to the prevailing party.
Rather, in Nichols, Plaintiffs were 116 women who filed a products liability case in the state of
Maryland; however, none of the plaintiffs resided in Maryland, and none of their causes of action
arose there. Id. at 1198.
As stated, EchoStar is a Colorado corporation, with its principle place of business in
Colorado and was damaged by Mediacom's intentional, tortious conduct directed at citizens of the
forum state. Amended Complaint at ffll, 25. Mediacom has made no showing otherwise.
As evidenced by Defendant 's Motion to Dismiss and the letter attached thereto from R. Bruce
Beckner, Mediacom Counsel, to Courtney Tigner, EchoStar Counsel, no Rule 11 Motion was served
or filed, nor was a 21-day safe harbor period initiated by Mediacom. (Def. 's Mot. to Dismiss at 11).
Therefore, Mediacom improperly seeks sanctions against EchoStar 's counsel without use of the
necessary procedural mechanism. See Fed. R. Civ. P. 11. EchoStar has met its prima facie burden
for showing that both jurisdiction and venue are proper in the District of Colorado. Accordingly,
Mediacom's attempt to collect costs for its Motion to Dismiss is procedurally incorrect, without legal
merit and should be denied.
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C O N C L U S I O N
EchoStar respectfully requests that this Court deny Mediacom's Motion to Dismiss Pla int i f fs
Amended Complaint pursuant to Fed. R. Civ. P. 12(b)(2) and 12(b)(3) or to transfer pursuant to 28
U.S.C. § 1406(a) to the middle District of Georgia, Thomasvil le Division, and that the Court deny
Mediacom's improper request for costs.
Respectfully submitted this 9 lh da>
Todd A. Jansen Cockrell, Quinn & Creighton Mile High Center 1700 Broadway, Suite 1516 Denver, Colorado 80290 (303) 860-7140 (303) 860-7344 (fax)
T. W A D E W E L C H & A S S O C I A T E S Courtney L. Tigner Richard Olsen 2401 Fountainview, Suite 700 Houston, Texas 77057 (713) 952-4334 (713) 952-4994 (fax)
A T T O R N E Y S F O R P L A I N T I F F E C H O S T A R S A T E L L I T E L L C
Pla in t i f f s Address: David Moskowitz, Esq. General Counsel and Vice President EchoStar Satellite Corporation 9601 South Meridian Blvd. Englewood, C O 80112
14
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CERTIFICATE O F S E R V I C E
I certify that a true and correct copy of the foregoing document was served on August 9, 2004, via U.S. Mail, postage prepaid, upon the following counsel in accordance with the Federal Rules of Civil Procedure:
David Fine, Esq. Walter Gamsey, Jr., Esq. KELLY H A G L U N D G A R N S E Y & KAHN LLC 1441 Eighteenth Street, Suite 300 Denver, Colorado 80202-1255
R. Bruce Beckner, Esq. FLEISCHMAN A N D WALSH, LLP 1919 Pennsylvania Avenue, N.W., Suite 600 Washington, D.C. 20006
TodcTA^Janse
15
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EXHIBIT A
Case 1:04-cv-00143-WLS Document 20-15 --> Page 1^ of 37
IN T H E UNITED STATES DISTRICT C O U R T FOR T H E DISTRICT O F C O L O R A D O
Civil Action No. 04-M-0664 (CBS)
E C H O S T A R SATELLITE L.L.C., a Colorado Limited Liability Corporation
Plaintiff,
M E D I A C O M C O M M U N I C A T I O N S CORPORATION, a Delaware Corporation; and M C C G E O R G I A , a Delaware Corporation, d/b/a MEDIACOM; JOHN DOES 1-100
Defendants.
DECLARATION O F S H A N N O N PICCHIONE
1. My name is Shannon Picchione. I have personal knowledge of the events and
facts discussed herein and they are true and correct. I am over 18 years of age, 1
have never been convicted of a felony, and 1 am competent in all respects to make
this declaration.
2. 1 am employed by EchoStar Satellite LLC ("EchoStar") as a Director of
Accounting in the DISH Network Customer Management Operations division,
located at 9601 South Meridian Blvd., Englewood, Colorado 80112.
3. Attached hereto as Exhibit " A " are true and correct copies of checks that were
written by Mediacom Communications Corporation to purchase three separate
DISH Network subscriptions for DISH Network programming. The three
Mediacom accounts are registered to Michael Coutu, Account # 909111859051;
Case 1:04-cv-00143-W^S Document 20-15 --> Page 18sof 37
Johnny Duran, Account #909111554585; and Jodi Walker, Account
#909111859143.
4. The copies of checks in Exhibit " A " are kept in the ordinary course of business at
EchoStar 's headquarters in Englewood, Colorado.
Pursuant to the requirements of 28 U.S.C. § 1746,1 declare under penalty of
pei jury that the foregoing is true and correct.
Executed in the United States on J i j U x z I ,
Shannon Picchione
Case 1:04-cv-00143-WLS Document 20-15 --> Page 1$ of 37 ) •
EXHIBIT A
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EXHIBIT B
Case 1:04-cv-00143-WLS Document 20-15 --> Page 28 of 37
IN T H E UNITED STATES DISTRICT C O U R T FOR T H E DISTRICT O F C O L O R A D O
Civil Action No. 04-M-0664 (CBS)
E C H O S T A R SATELLITE L.L.C., a Colorado Limited Liability Corporation
Plaintiff,
v. M E D I A C O M C O M M U N I C A T I O N S C O R P O R A T I O N , a Delaware Corporation; and M C C G E O R G I A , a Delaware Corporation, d/b/a M E D I A C O M ; JOHN DOES 1-100
Defendants.
DECLARATION O F G A R Y PALKA
1. My name is Gary Palka. I have personal knowledge of the events and facts
discussed herein and they are true and correct. I am over 18 years of age, I have
never been convicted of a felony, and I am competent in all respects to make this
declaration.
2. I am employed by EchoStar Satellite LLC ("EchoStar") as a Senior Operations
Analyst in the DISH Network Signal Integrity division, located at 90 Inverness
Circle East, Englewood, Colorado 80112.
3. Attached hereto as Exhibit " B " is a true and correct copy of EchoStar Satellite,
L L C ' s Residential Customer Agreement (RCA). The RCA is kept by EchoStar in
the ordinary course of business and is published via EchoStar 's website,
http:/ /www.dishnetwork.com.
Case 1:04-cv-00143-WLS Document 20-15 --> Page 2^ of 37 ) *
4. While conducting my investigation, in Colorado, to determine whether Mediacom
had any subscriber accounts with DISH Network, I reviewed the website http://mbc-
databank.com. This website was entitled Media Business Corp. (MBC). M B C is the
online and real-time source of business and industry intelligence within the cable
television industry. Cable operators and the vendors that support their business have a
resource to gather strategic and tactical information for sales and product development.
5. I conducted a search for Mediacom in Georgia on M B C and was taken to a page
containing the contacts, names and titles of Mediacom employees. These individuals
included: General Manager, Jim Walker; Chief Technician, John Duran; Marketing
Manager , Dan Carleton; and Off ice Manager Annie Dcnnard.
6. I then performed a search of these names in the EchoStar database of subscribers.
I found a subscriber account for Johnny Duran. I then performed searches on the account
information including phone number, physical address and mailing address.
7. The report I received on the mailing address found two more DISH Network
accounts with the same mailing address as Johnny Duran. Those two customers were
Michael Coutu and Jodi Walker. All three of these accounts had identical mailing
addresses, and the physical addresses were all on the same street in Cleveland, Georgia.
8. After I obtained the information regarding Mediacom employees having DISH
Network accounts, I then investigated the website http://www.cablevellowpages.com. On
this website I found the Mediacom post office box that was the common address for John
Case 1:04-cv-00143-WLS Document 20-15 --> Page 30 of 37 »
Duran, Michael Coutu and Jodi Walker. The website listed the address as belonging to
Mediacom. P.O. Box 1707, 509 Flint Avenue, Albany, Georgia 31702-1707.
9. I also conducted a subsequent investigation of the above mentioned Mediacom
subscriber accounts. After EchoStar filed its lawsuit against Mediacom on April 5, 2004,
I returned to the EchoStar database to learn that all three accounts had been disconnected:
Jodi Walker 's account was disconnected in April 22, 2004; Johnny Duran and Michael
Coutu disconnected their subscriber accounts on April 28, 2004.
Pursuant to the requirements of 28 U.S.C. § 1746,1 declare under penalty of peijury that
the foregoing is true and correct.
Executed in the United States on * 3 3 < > o H
Gary Palka
Case 1:04-cv-00143-WLS Document 20-15 --> Page 31 of
EXHIBIT B
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I f I all In the dish! h o m e I l o c a t e a r e t a i l e r | e n e s p a f i o l | a b o u t [ r W I t *
I GET DISH I PROGRAMMING I PRODUCTS I CUSTOMER CARE I
R E S I D E N T I A L C U S T O M E R A G R E E M E N T
Effec t ive a s of S e p t e m b e r 1, 2 0 0 1 until r e p l a c e d .
THIS DOCUMENT DESCRIBES THE TERMS AND CONDITIONS UNDER WHICH DISH NETWORK WILL PROVIDE ITS SERVICE TO YOU. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, PLEASE NOTIFY US IMMEDIATELY AND WE WILL CANCEL YOUR SERVICE. IF YOU ARE A NEW DISH NETWORK CUSTOMER, YOUR ACTIVATION OF A DISH NETWORK ACCOUNT AND RECEIPT OF DISH NETWORK SERVICES SHALL CONSTITUTE YOUR ACCEPTANCE OF THIS AGREEMENT AND ITS TERMS AND CONDITIONS WILL BE LEGALLY BINDING UPON YOU.
IF YOU ARE AN EXISTING DISH NETWORK CUSTOMER, YOUR CONTINUED RECEIPT OF DISH NETWORK SERVICES FOLLOWING RECEIPT OR PUBLICATION BY DISH NETWORK ON rTS WEB SITE OF THIS AGREEMENT SHALL CONSTITUTE YOUR ACCEPTANCE OF ITS TERMS AND CONDITIONS, AND, ACCORDINGLY, THEY WILL BE LEGALLY BINDING ON YOU.
T h a n k you fo r c h o o s i n g DISH Ne twork fo r your t e l ev i s ion s e r v i c e p r o v i d e r . DISH Ne twork Is h a p p y to a n s w e r any q u e s t i o n s y o u m a y h a v e a n d t o p rov ide you with t e c h n i c a l a n d o t h e r c u s t o m e r s u p p o r t t h r o u g h t h e fol lowing to l l - f r ee n u m b e r a n d e m a i l a d d r e s s :
1 - 8 0 0 - 3 3 3 - D I S H f e e d b a c k O e c h o s t a r . c o m
o r y o u m a y wr i te t o :
D I S H N e t w o r k C u s t o m e r S e r v i c e C e n t e r
P . O . B o x 3 3 5 7 7 N o r t h g l e n n , CO 8 0 2 3 3
a n d , fo r g e n e r a l k n o w l e d g e , t ry o u r w e b s i t e a t w w w . d i s h n e t w o r k . c o m .
"DISH N e t w o r k " Is a t r a d e m a r k of E c h o S t a r Sa te l l i t e C o r p o r a t i o n .
1. THE D I S H NETWORK SERVICE
A. S e r v i c e s Def ined . DISH Ne twork o f f e r s a w ide v a r i e t y of v i d e o a n d a u d i o p r o g r a m m i n g a n d o t h e r s e r v i c e s a n d w e a r e c o n s t a n t l y s t r iv ing t o a d d n e w s e r v i c e s t o ou r l i neup . For p u r p o s e s of th i s A g r e e m e n t t h e t e r m " S e r v i c e s " shall m e a n t h e p r o g r a m m i n g avai lable on DISH N e t w o r k ( w h e t h e r s u b s c r i p t i o n b a s e d o r pay pe r v iew b a s e d ) a n d a n y o t h e r s e r v i c e s t h a t w e m a y p r o v i d e to c o n s u m e r s e i t h e r now o r in t h e f u t u r e . For p u r p o s e s of th i s A g r e e m e n t t h e t e r m s "You" or "Your" r e f e r t o you , t h e DISH Network s u b s c r i b e r .
B. P r o g r a m m i n g C h a n g e s . Excep t a s o t h e r w i s e s e t forth In t h i s A g r e e m e n t , you m a y c h a n g e y o u r p r o g r a m m i n g se l ec t ion a t a n y t ime by not i fy ing u s . A f e e m a y app ly t o s u c h c h a n g e s ( C h a n g e of S e r v i c e F e e ) . In a d d i t i o n , y o u m a y b e c h a r g e d a f e e (Se rv i ce A c c e s s Fee ) if y o u fall to s u b s c r i b e to o n e of DISH Ne twork ' s b a s i c p r o g r a m m i n g p a c k a g e s which Include Amer ica ' s Top 50 , A m e r i c a ' s T o p 100 /CD, A m e r i c a ' s Top 150 , DISH Lat ino o r DISH Lat ino D o s .
C. P r o g r a m m i n g Availabil i ty. Cer t a in S e r v i c e s t r a n s m i t t e d by u s , Including b u t no t
http://www.dishnetwork.com/content/aboutus/RCA/index.shtml 6/22/2004
Gase-1:04=ev--<3Q^43-WL>S-"-E>OCTrment 20 -15 - > P a g e 3 3 of 3 7
1
l imited t o s o m e subsc r ip t ion S e r v i c e s , s p o r t i n g e v e n t s a n d b r o a d c a s t n e t w o r k S e r v i c e s , m a y b e b lacked o u t In your a r e a of r e c e p t i o n . If you c i r c u m v e n t o r a t t e m p t t o c i r c u m v e n t a n y of t h e s e b l a c k o u t s , you m a y b e s u b j e c t t o legal a c t i o n . You m u s t be a t l e a s t 1 8 y e a r s of a g e , or t h e app l icab le a g e of m a j o r i t y w h e r e you r e s i d e , In o r d e r t o r ece ive a d u l t - o r l e n t e d p r o g r a m m i n g s e r v i c e s .
D. O r d e r i n g Pay P e r View. You m a y o r d e r DISH Ne twork p a y - p e r - v i e w S e r v i c e s by us ing your o n - s c r e e n P r o g r a m G u i d e a n d r e m o t e con t ro l uni t to s e l e c t t h e m o v i e s a n d o t h e r e v e n t s we o f f e r . To o r d e r DISH Ne twork p a y - p e r - v i e w S e r v i c e s , your DISH Ne twork DBS digi ta l r e c e i v e r m u s t b e c o n n e c t e d t o a t e l e p h o n e o u t l e t . You m a y a l so o r d e r DISH Ne twork spec i a l e v e n t s a n d p a y - p e r - v i e w S e r v i c e s o v e r t h e t e l e p h o n e by call ing t h e C u s t o m e r S e r v i c e C e n t e r o r by u s i n g ou r a u t o m a t e d s y s t e m t h r o u g h t h e following to l l - f r ee n u m b e r :
1 - 8 7 7 - D I S H - P P V ( 3 4 7 - 4 7 7 0 ) for o r d e r i n g m o v i e s A sma l l f e e will app ly fo r u s e of t h e a u t o m a t e d s y s t e m (Pay-Pe r -View A u t o m a t e d F e e ) or t h e C u s t o m e r S e r v i c e C e n t e r (Pay-Per -View Fee ) .
E. Pr iva te Viewing. DISH Ne twork p rov ides S e r v i c e s t o you fo r your p r i v a t e h o m e viewing, u s e and e n j o y m e n t . You a g r e e t h a t t h e S e r v i c e s p rov ided will n o t b e v i ewed o u t s i d e of y o u r p r iva t e r e s i d e n c e . You a r e p e r m i t t e d t o exhibi t t h e S e r v i c e s solely In y o u r p r i v a t e r e s i d e n c e a n d no t In a n y o t h e r a r e a s . T h e S e r v i c e s m a y n o t b e r e b r o a d c a s t , t r a n s m i t t e d , r e c o r d e d or p e r f o r m e d , no r m a y a d m i s s i o n b e c h a r g e d fo r l i s tening t o or viewing a n y S e r v i c e s p rov ided b y u s . If we l a t e r d e t e r m i n e t h a t you ut i l ized y o u r DISH Ne twork E q u i p m e n t ( inc luding a n y add i t iona l DISH Ne twork r e c e i v e r s ) o r so ld , l e a s e d o r o t h e r w i s e g a v e p o s s e s s i o n of t h e s a m e t o a th i rd pa r ty w h o y o u k n e w o r r e a s o n a b l y s h o u l d h a v e k n o w n I n t e n d e d t o u s e It t o p e r m i t t h e v iewing of t h e S e r v i c e s In a c o m m e r c i a l e s t a b l i s h m e n t or any o t h e r a r e a o p e n to t h e publ ic , w e m a y t e r m i n a t e t h e S e r v i c e s a n d In add i t ion to all o t h e r app l icab le f e e s , you a g r e e t o p a y u s t h e d i f f e r e n c e b e t w e e n t h e p r i ce ac tua l ly paid fo r t h e S e r v i c e s a n d t h e full c o m m e r c i a l r a t e fo r such S e r v i c e s , r e g a r d l e s s of w h e t h e r we h a v e or h a d t h e c o m m e r c i a l r igh ts t o s u c h S e r v i c e s . The p a y m e n t of t h a t a m o u n t a n d / o r t h e t e r m i n a t i o n of S e r v i c e s shal l no t p r e j u d i c e ou r abili ty t o e x e r c i s e a n y o t h e r r igh ts a n d r e m e d i e s w e m a y h a v e u n d e r th i s A g r e e m e n t , a t law, In equ i ty , or o t h e r w i s e .
F. Addi t ional Rece ive r s . To I n d e p e n d e n t l y t u n e add i t iona l t e lev i s ions wi thin y o u r h o m e , a s e p a r a t e DISH N e t w o r k r ece ive r Is r e q u i r e d fo r e a c h t e l ev i s ion . DISH N e t w o r k will allow you t o p lace up t o f ive add i t iona l r ece ive r s on y o u r a c c o u n t . Each add i t i ona l r ece ive r would b e a u t h o r i z e d to r ece ive t h e s a m e S e r v i c e s a s your Initial r e c e i v e r . DISH Ne twork will c h a r g e you a r e d u c e d m o n t h l y f e e (Addit ional Rece ive r Au thor i za t ion F e e ) fo r e a c h addi t ional r ece ive r a d d e d to y o u r a c c o u n t . This op t ion Is on ly a v a i l a b l e if y o u r Initial DISH Ne twork r ece ive r and all addi t ional r e c e l v e r ( s ) a r e l o c a t e d a t t h e s a m e r e s i d e n c e a n d a r e c o n t i n u o u s l y c o n n e c t e d t o t h e s a m e t e l e p h o n e l ine . If you d e s i r e to r e c e i v e S e r v i c e s a t t w o d i f f e r e n t loca t ions , you m u s t o p e n a s e p a r a t e a c c o u n t fo r e a c h loca t ion . You a g r e e t h a t you will not d i rec t ly o r indirect ly u s e a s ing le a c c o u n t fo r t h e p u r p o s e of a u t h o r i z i n g Serv ices for mul t ip le DISH N e t w o r k r e c e i v e r s t h a t a r e n o t all loca ted In t h e s a m e r e s i d e n c e a n d c o n n e c t e d t o t h e s a m e p h o n e l ine. If we l a t e r d e t e r m i n e t h a t you did , we m a y t e r m i n a t e your S e r v i c e s a n d , in add i t ion t o all o t h e r app l i cab l e f e e s , y o u a g r e e t o pay u s t h e d i f f e r e n c e b e t w e e n t h e a m o u n t s ac tua l ly r ece ived by u s a n d t h e full re ta i l pr ice fo r t h e S e r v i c e s a u t h o r i z e d fo r e a c h DISH Network DBS rece ive r o n t h e a c c o u n t ,
w h e t h e r o w n e d by you o r n o t . The p a y m e n t of t h a t a m o u n t a n d / o r t h e t e r m i n a t i o n of S e r v i c e s shal l n o t p r e j u d i c e o u r abili ty t o exe rc i se any o t h e r r igh ts a n d r e m e d i e s w e m a y h a v e u n d e r th i s A g r e e m e n t , a t law, In equ i ty , o r o the rw i se .
G. C h a n g e s In S e r v i c e s o f f e r e d . DISH Ne twork r e s e r v e s t h e r ight t o c h a n g e t h e S e r v i c e s t h a t w e o f f e r , and o u r pr ices o r f e e s r e l a t e d t o such S e r v i c e s a t a n y t i m e . If t h e c h a n g e a f f e c t s y o u , w e will p r o v i d e you no t ice of t h e c h a n g e a n d Its e f f e c t i v e d a t e . T h e no t ice m a y b e p r o v i d e d on y o u r billing s t a t e m e n t o r by o t h e r c o m m u n i c a t i o n p e r m i t t e d u n d e r Sec t ion 9B. In t h e e v e n t of a c h a n g e In t h e c o n t e n t s of a n y p r o g r a m m i n g , p r o g r a m m i n g p a c k a g e s or o t h e r Se rv ices , y o u u n d e r s t a n d a n d a g r e e t h a t we h a v e n o obl iga t ion to r e p l a c e o r s u p p l e m e n t t h e p r o g r a m m i n g , p r o g r a m m i n g p a c k a g e s o r o t h e r S e r v i c e s p rev ious ly o f f e r e d t h a t h a v e b e e n d e l e t e d , r e a r r a n g e d o r o t h e r w i s e c h a n g e d . You f u r t h e r u n d e r s t a n d a n d a g r e e you will n o t b e e n t i t l e d t o a n y r e f u n d b e c a u s e of a c h a n g e In t h e c o n t e n t s of a n y p r o g r a m m i n g , p r o g r a m m i n g p a c k a g e s , o r o t h e r S e r v i c e s p rev ious ly o f f e r e d .
H. Mult i-Month Subsc r ip t i ons . For m u l t i - m o n t h subsc r ip t i ons , you m a y d o w n g r a d e t h e S e r v i c e s only a t t h e t i m e of r e n e w a l . You m a y no t d o w n g r a d e t h e S e r v i c e s d u r i n g t h e t e r m of t h e m u l t i - m o n t h subsc r ip t i on .
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2 . BILLING POLICIES AND PAYMENTS FOR SERVICES
A. You a g r e e t o pay all a m o u n t s billed fo r S e r v i c e s a n d t o pay all t a x e s , f e e s a n d o t h e r c h a r g e s , If any , which a r e now or m a y In t h e f u t u r e b e a s s e s s e d o n t h e S e r v i c e s y o u r ece ive f r o m u s . Unless you p r e p a y fo r a m u l t i - m o n t h s u b s c r i p t i o n to S e r v i c e s , w e will bill you each m o n t h , In a d v a n c e , fo r S e r v i c e s o r d e r e d by you or a n y o n e w h o u s e s your DISH Ne twork E q u i p m e n t , w h e t h e r with or w i t h o u t your p e r m i s s i o n , unt i l you cance l t h e Se rv ices . T h e bills you r e c e i v e will s h o w t h e to ta l a m o u n t d u e , t h e p a y m e n t d u e d a t e , p a y m e n t s , c r ed i t s , p u r c h a s e s a n d o t h e r c h a r g e s t o y o u r a c c o u n t .
B. You a g r e e to pay u s In full m o n t h l y by t h e p a y m e n t d u e d a t e for t h e S e r v i c e s a n d fo r a n y o t h e r c h a r g e s d u e u s , Including any f e e s s e t f o r th In th i s Sec t i on 2. P a y m e n t of y o u r bill a f t e r t h e d u e d a t e will r e su l t In you pay ing u s a Late P a y m e n t Fee . O t h e r f e e s a n d c h a r g e s m a y a l s o b e a s s e s s e d . If pa r t i a l p a y m e n t s a r e m a d e , t h e y will b e app l i ed f i rs t t o t h e o l d e s t o u t s t a n d i n g bill. If y o u s e n d c h e c k s o r m o n e y o r d e r s m a r k e d " p a y m e n t In full ," we c a n a c c e p t t h e m wi thou t losing a n y of o u r r igh ts t o col lect any o t h e r a m o u n t s o w e d by you , n o t w i t h s t a n d i n g your c h a r a c t e r i z a t i o n of t h e p a y m e n t . DISH Network d o e s no t e x t e n d credi t t o ou r c u s t o m e r s , a n d t h e Late P a y m e n t F e e Is no t In t e re s t , a c redi t s e r v i c e c h a r g e o r a f i n a n c e c h a r g e . You u n d e r s t a n d a n d a g r e e t h a t in t h e c a s e of l a t e p a y m e n t or n o n p a y m e n t fo r any S e r v i c e s o r d e r e d by you or for a n y of t h e c h a r g e s s t a t e d be low, we m a y r e p o r t s u c h l a t e p a y m e n t or n o n p a y m e n t t o credi t r e p o r t i n g a g e n c i e s . If y o u d o no t pay y o u r bill by t h e d u e d a t e , w e h a v e t h e r ight to d i s c o n n e c t your Se rv ices a t a n y t i m e t h e r e a f t e r , In o u r sole d i s c r e t i on . DISH Ne twork m a y r e q u i r e y o u t o p a y all p a s t d u e c h a r g e s , a R e c o n n e c t F e e , a d e p o s i t e q u a l t o a m i n i m u m of o n e m o n t h ' s a d v a n c e c h a r g e s a n d all o u t s t a n d i n g b a l a n c e s a c c r u e d t h r o u g h t h e d a t e of d e a c t i v a t i o n , b e f o r e w e r e c o n n e c t y o u r S e r v i c e s . Depos i t s will no t b e held s e g r e g a t e d f r o m o t h e r f u n d s a n d shal l no t e a r n or a c c r u e In t e r e s t .
C . If y o u a t a n y t ime fall, neg lec t , or r e f u s e to m a k e t imely p a y m e n t s h e r e u n d e r , or If a pe t i t ion In b a n k r u p t c y shal l b e filed o n your behal f o r a g a i n s t y o u , or if you t a k e a d v a n t a g e of a n y inso lvency law o r b e c o m e inso lven t or m a k e a n a s s i g n m e n t for t h e b e n e f i t of c r e d i t o r s , o r If a r e c e i v e r , l iquidator , or t r u s t e e Is a p p o i n t e d fo r your p r o p e r t y or a f f a i r s , w e shall b e wholly re l ieved f r o m ou r ob l iga t ions h e r e u n d e r .
D. If you paid fo r a n a n n u a l or o t h e r m u l t i - m o n t h subsc r ip t ion t o a n y S e r v i c e s a n d y o u r a c c o u n t Is p a s t d u e fo r any a m o u n t s owed to u s , a t ou r op t ion w e m a y s u s p e n d a n y or all S e r v i c e until p a y m e n t Is r e c e i v e d , a n d / o r c o n v e r t y o u r a n n u a l or o t h e r m u l t i - m o n t h subsc r ip t ion t o a m o n t h l y subsc r ip t i on . If we c o n v e r t your m u l t i - m o n t h s u b s c r i p t i o n t o a mon th ly subsc r ip t ion , w e will first app ly t h e a m o u n t y o u paid fo r y o u r m u l t i - m o n t h subscr ip t ion t o a n y p a s t d u e a m o u n t s a n d t h e n a n y r e m a i n i n g a m o u n t s to f u t u r e ob l iga t ions . If we e l ec t t o o f f s e t t h e a m o u n t paid fo r t h e r e m a i n i n g p o r t i o n of a m u l t i - m o n t h subsc r ip t ion a g a i n s t a m o u n t s p a s t d u e , you a g r e e to p a y , In a d d i t i o n t o all o t h e r app l i cab l e f e e s , t h e O f f s e t F e e s e t f o r th be low fo r e a c h m o n t h a n d par t i a l m o n t h tha t t h e m u l t i - m o n t h subsc r ip t ion w a s p rev ious ly r e c e i v e d .
E. If w e u s e a collect ion a g e n c y or a t t o r n e y t o col lect m o n e y y o u o w e u s o r t o a s s e r t a n y o t h e r r igh t which w e m a y h a v e a g a i n s t you , you a g r e e to pay t h e r e a s o n a b l e c o s t s of col lect ion or o t h e r a c t i o n . T h e s e c o s t s m i g h t Include, bu t a re no t l imited t o , t h e c o s t s of a col lect ion a g e n c y , r e a s o n a b l e a t t o r n e y ' s f e e s a n d cour t c o s t s . If t h e r e a r e billing e r r o r s o r o t h e r r e q u e s t s fo r c red i t , you c a n c o n t a c t o u r C u s t o m e r S e r v i c e C e n t e r by t e l e p h o n e o r In wr i t ing . You m u s t c o n t a c t u s within sixty ( 6 0 ) d a y s of t h e d m e y o u r e c e i v e t h e billing s t a t e m e n t fo r which y o u a r e s e e k i n g c o r r e c t i o n s . Fai lure t o t i m e l y not i fy u s of a d i s p u t e shal l c o n s t i t u t e a c c e p t a n c e of t h e bill. U n d i s p u t e d p o r t i o n s of t h e billing s t a t e m e n t m u s t b e paid b e f o r e t h e n e x t billing s t a t e m e n t Is I s s u e d t o avo id a n a d m i n i s t r a t i v e f e e for l a t e p a y m e n t . All p a y m e n t s fo r S e r v i c e s m u s t b e m a d e direct ly b y you t o u s . DISH Ne twork shall h a v e no obl iga t ion t o p r o v i d e S e r v i c e s fo r which p a y m e n t Is m a d e by you t o a th i rd p a r t y .
F. In add i t ion t o t h e a m o u n t s d u e fo r S e r v i c e s , you a g r e e t o p a y t h e f e e s r e f e r e n c e d be low ( " F e e s " ) w h e n app l i cab le . DISH Ne twork r e s e r v e s t h e r ight to I n c r e a s e t h e s e F e e s o r a d d add i t iona l F e e s In t h e f u t u r e , In ou r s o l e d i sc re t ion . S m a r t C a r d R e p l a c e m e n t Fee $ 5 0 . 0 0 Addi t iona l Rece ive r Author iza t ion F e e ( m o n t h l y , p e r r ece iver ) $ 4 . 9 9 La te P a y m e n t F e e $ 5 . 0 0 C h a n g e of S e r v i c e F e e $ 5 . 0 0 Dupl ica te Billing S t a t e m e n t F e e $ 2 . 0 0 O v e r n i g h t Del ivery F e e $ 1 8 . 0 0
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R e s t a r t F e e $ 2 5 . 0 0 R e t u r n e d P a y m e n t Fee $ 2 5 . 0 0 S e r v i c e Access F e e ( m o n t h l y ) $ 5 . 0 0 Of f se t F e e $ 2 . 0 0 L e d g e r R e q u e s t F e e $ 5 . 0 0 Pay -Pe r -View A u t o m a t e d F e e $ 1 . 0 0 Pay -Pe r -View F e e $ 5 . 0 0
3 . CANCELLATION OF SERVICE
A. Your S e r v i c e will c o n t i n u e until cance l led a s p r o v i d e d for h e r e i n . Your subsc r ip t ion will b e a u t o m a t i c a l l y r e n e w e d u n l e s s y o u c o n t a c t u s to cancel a s p rov ided fo r In t h e n e x t p a r a g r a p h .
B. You h a v e t h e r igh t to c a n c e l y o u r Serv ice fo r a n y r e a s o n a t a n y t i m e by not i fy ing u s via t e l e p h o n e or In wri t ing a t t h e p h o n e n u m b e r or a d d r e s s s e t f o r th o n p a g e 1, a b o v e . P l e a s e be a w a r e t h a t c e r t a i n p r o m o t i o n a l o f f e r s h a v e a m i n i m u m subsc r ip t ion c o m m i t m e n t (u sua l ly 12 m o n t h s ) a n d If you c a n c e l y o u r se rv ice pr ior t o t h e e x p i r a t i o n of t h a t c o m m i t m e n t , ce r ta in ear ly t e r m i n a t i o n f e e s m a y a p p l y
C. DISH N e t w o r k h a s t h e r ight t o t e r m i n a t e y o u r S e r v i c e s a t a n y t i m e wi thou t p rov id ing n o t i c e to y o u If: (I) you fall t o p a y y o u r bill w h e n It Is d u e ; (II) w e r ece ive c o n f i r m a t i o n t h a t y o u h a v e r ece ived t h e S e r v i c e s , or a n y pa r t of t h e Se rv ices w i t h o u t p a y i n g fo r t h e m ; o r (III) y o u o t h e r w i s e violate t h e t e r m s of th i s A g r e e m e n t .
D. If y o u r Serv ice is c a n c e l l e d fo r any r e a s o n , y o u a r e still r e s p o n s i b l e fo r p a y m e n t of all o u t s t a n d i n g b a l a n c e s a c c r u e d , Including a n y app l i cab l e F e e s .
E. You u n d e r s t a n d t h a t c h a r g e s fo r S e r v i c e s , o n c e c h a r g e d t o y o u r a c c o u n t , a r e n o n r e f u n d a b l e . For m o n t h l y s u b s c r i p t i o n s , t h e c a n c e l l a t i o n will b e e f f e c t i v e a t t h e e n d of t h e pe r iod c o v e r e d by t h e las t m o n t h l y bill. No r e f u n d s o r c r e d i t s will be p rov ided In c o n n e c t i o n wi th t h e cance l la t ion of m o n t h l y s u b s c r i p t i o n s . For a n n u a l o r o t h e r m u l t i - m o n t h s u b s c r i p t i o n s , t h e cance l l a t ion will b e e f f ec t i ve a s of t h e d a t e t h e m u l t i - m o n t h s u b s c r i p t i o n e x p i r e s . B e c a u s e y o u a r e r ece iv ing a d i s c o u n t e d pr ice in e x c h a n g e fo r y o u r a g r e e m e n t t o pay fo r your s e r v i c e s o n a n a n n u a l or o t h e r mul t i -m o n t h b a s i s , In t h e e v e n t you cance l t h e S e r v i c e s pr ior t o exp i ra t ion of your mul t i -m o n t h s u b s c r i p t i o n , y o u u n d e r s t a n d a n d a g r e e t h a t you a r e no t en t i t l ed t o a n y r e f u n d or c r ed i t fo r t h e u n u s e d por t ions of t h e m u l t i - m o n t h s u b s c r i p t i o n a n d t h a t w e h a v e t h e r igh t t o r e t a in a n y p r e p a i d m o n i e s a s l iqu ida ted d a m a g e s .
4 . EQUIPMENT
A. In o r d e r t o r e c e i v e t h e S e r v i c e s It will b e n e c e s s a r y for you to p u r c h a s e o r l e a s e c e r t a i n r e c e p t i o n e q u i p m e n t cons i s t ing pr imari ly of a DISH Ne twork c o m p a t i b l e sa te l l i t e r e c e i v e r , a s a t e l l i t e a n t e n n a , LNBF uni t a n d r e m o t e cont ro l ( ' E q u i p m e n t " ) . You will a l so b e p rov ided wi th a cond i t iona l a c c e s s c a r d ( " S m a r t C a r d " ) t h a t Is I n s e r t e d Into y o u r s a t e l l i t e r e c e i v e r . T h e S m a r t C a r d r e m a i n s t h e p r o p e r t y of E c h o S t a r C o m m u n i c a t i o n s Corpo ra t i on , t h e c o r p o r a t e p a r e n t of DISH Ne twork a n d a n y t a m p e r i n g o r o t h e r u n a u t h o r i z e d mod i f i ca t i on t o t h e S m a r t Card Is s t r ic t ly p r o h i b i t e d a n d m a y r e s u l t In, a n d s u b j e c t y o u to , legal ac t ion . You a g r e e t o r e t u r n t h e S m a r t C a r d t o u s u p o n r e q u e s t .
B. S m a r t C a r d s a r e n o n t r a n s f e r a b l e . Your S m a r t Card will only w o r k In t h e DISH N e t w o r k r e c e i v e r to which It w a s a s s i g n e d by DISH Ne twork . If you r e p o r t t o t h e C u s t o m e r S e r v i c e C e n t e r t h a t y o u r S m a r t Card w a s lost , d a m a g e d , d e f e c t i v e or s to len w e will r e p l a c e It, a s long a s t h e r e Is no e v i d e n c e of u n a u t h o r i z e d t a m p e r i n g or m o d i f i c a t i o n . A r e p l a c e m e n t f e e will a p p l y . In add i t ion , In o r d e r t o min imize d o w n t i m e fo r y o u r E q u i p m e n t , DISH Ne twork will, u p o n your r e q u e s t , de l iver a r e p l a c e m e n t S m a r t C a r d t o you v ia o v e r n i g h t de l ive ry . O u r O v e r n i g h t Del ivery F e e will a p p l y .
C. DISH N e t w o r k r e s e r v e s t h e r ight to a l t e r s o f t w a r e In your DISH Ne twork rece ive r , a n d p rov ide c o n t e n t t o PVR p r o d u c t s , t h r o u g h per iodic d o w n l o a d s . DISH Ne twork will u s e c o m m e r c i a l l y r e a s o n a b l e e f f o r t s to s c h e d u l e t h e s e d o w n l o a d s In a m a n n e r t h a t r esu l t In t h e l e a s t a m o u n t of I n t e r f e r e n c e with or i n t e r rup t ion to y o u r Se rv ice .
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j . Your DISH Ne twork r e c e i v e r c o n t a i n s c e r t a i n c o m p o n e n t s a n d s o f t w a r e which a r e p r o p r i e t a r y t o DISH N e t w o r k . You a g r e e t h a t you will n o t t ry t o r e v e r s e - e n g i n e e r , d e c o m p i l e o r d i s a s s e m b l e a n y s o f t w a r e o r h a r d w a r e c o n t a i n e d within y o u r r e c e i v e r o r ou r S m a r t C a r d . S u c h a c t i o n s a r e str ict ly p r o h i b i t e d a n d m a y r e s u l t In t h e t e r m i n a t i o n of your S e r v i c e s a n d / o r legal a c t i o n .
E. For p r o p e r o p e r a t i o n of your E q u i p m e n t , DISH N e t w o r k r e q u i r e s t h a t you c o n n e c t e a c h DISH Ne twork r ece ive r on y o u r a c c o u n t t o a t e l e p h o n e l ine. For a c c o u n t s c o n t a i n i n g mul t ip le r e c e i v e r s , e a c h r e c e i v e r m u s t be c o n n e c t e d t o t h e s a m e t e l e p h o n e l ine.
F. If y o u r DISH Ne twork E q u i p m e n t Is s to len or o t h e r w i s e r e m o v e d f r o m y o u r p r e m i s e s w i t h o u t y o u r a u t h o r i z a t i o n , you m u s t not i fy o u r C u s t o m e r S e r v i c e C e n t e r i m m e d i a t e l y , bu t in a n y e v e n t n o t m o r e t h a n t h r e e ( 3 ) b u s i n e s s d a y s a f t e r s u c h r e m o v a l t o avoid liability fo r p a y m e n t fo r u n a u t h o r i z e d u s e of t h e DISH Ne twork E q u i p m e n t . You will n o t be l iable fo r u n a u t h o r i z e d u s e a f t e r we h a v e r ece ived y o u r t ime ly not i f ica t ion.
5 . LEASED EQUIPMENT
A. If you d e c i d e t o l e a s e y o u r E q u i p m e n t f r o m DISH N e t w o r k , s u c h E q u i p m e n t shall a t all t i m e s r e m a i n t h e so le a n d exc lus ive p r o p e r t y of DISH Ne twork a n d we will h a v e t h e r ight , a t o u r d i s c r e t i o n , t o r e p l a c e It with n e w or r e c o n d i t i o n e d e q u i p m e n t a n d t o r e m o v e t h e e q u i p m e n t u p o n t e r m i n a t i o n of S e r v i c e s . N o n e of t h e e q u i p m e n t shal l b e d e e m e d f i x tu r e s or p a r t of your r e a l t y . O u r o w n e r s h i p of t h e e q u i p m e n t m a y b e d i s p l a y e d by n o t i c e c o n t a i n e d o n t h e e q u i p m e n t . You shal l h a v e no r ight t o p ledge , sel l , m o r t g a g e , g ive a w a y or r e m o v e , r e l o c a t e , a l t e r or t a m p e r with t h e e q u i p m e n t (or a n y no t ice of o u r o w n e r s h i p t h e r e o n ) a t a n y t i m e . Any re ins t a l l a t ion , r e t u r n of or c h a n g e In locat ion of t h e e q u i p m e n t shal l be p e r f o r m e d by u s a t t h e s e r v i c e r a t e s In e f f e c t a t t h e t i m e of s e r v i c e . You shal l n o t a t t a c h a n y e lec t r ica l o r o t h e r d e v i c e s t o or o t h e r w i s e a l t e r t h e e q u i p m e n t w i t h o u t ou r pr ior wr i t t en c o n s e n t . DISH Network shal l h a v e t h e r ight t o m a k e s u c h filings a s a r e n e c e s s a r y t o e v i d e n c e o u r o w n e r s h i p r igh ts In t h e e q u i p m e n t , a n d y o u a g r e e t o e x e c u t e a n y a n d all d o c u m e n t s a s a re n e c e s s a r y fo r u s t o m a k e s u c h f i l ings. Upon t e r m i n a t i o n of S e r v i c e s , you m u s t not i fy ou r C u s t o m e r S e r v i c e C e n t e r t o s c h e d u l e t h e r e t u r n t h e E q u i p m e n t .
B. You shall not i fy u s p r o m p t l y of a n y d e f e c t In, d a m a g e to , or a c c i d e n t Involving t h e e q u i p m e n t . All m a i n t e n a n c e a n d r epa i r of t h e e q u i p m e n t shal l b e p e r f o r m e d by u s or ou r d e s i g n e e s . DISH N e t w o r k m a y c h a r g e you fo r a n y r epa i r s t h a t a r e n e c e s s i t a t e d by a n y d a m a g e t o , o r m i s u s e of , t h e E q u i p m e n t .
6 . TRANSFER OF ACCOUNT, SERVICES OR EQUIPMENT
DISH Ne twork m a y sell , a s s i g n o r t r a n s f e r y o u r a c c o u n t t o a th i rd p a r t y w i t h o u t no t ice to y o u . You m a y n o t a s s i g n o r t r a n s f e r your S e r v i c e s wi thou t ou r wr i t t en c o n s e n t which will no t b e u n r e a s o n a b l y w i thhe ld . We m a y , h o w e v e r , r e f u s e t o allow y o u to a s s i g n or t r a n s f e r y o u r S e r v i c e s If you l e a s e y o u r E q u i p m e n t o r If your a c c o u n t h a s a n o u t s t a n d i n g b a l a n c e .
7 . LIMITATION OF OUR LIABILITY
A. WE WILL NOT BE LIABLE FOR ANY INTERRUPTIONS IN SERVICE OR LIABLE FOR ANY DELAY OR FAILURE TO PERFORM, IF SUCH DELAY OR NONPERFORMANCE ARISES IN CONNECTION WITH THE TERMINATION OF ALL OR A PORTION OF THE SERVICES, THE RELOCATION OF ALL OR A PORTION OF THE SERVICES TO DIFFERENT SATELLITE(S), A CHANGE IN THE FEATURES AVAILABLE WITH YOUR DISH NETWORK DBS EQUIPMENT OR ANY ACTS OF GOD, FIRES, EARTHQUAKES, FLOODS, POWER OR TECHNICAL FAILURE, ACTS OF ANY GOVERNMENTAL BODY OR ANY OTHER CAUSE BEYOND OUR CONTROL. WE WILL NOT BE LIABLE FOR ANY DAMAGE RESULTING FROM LOSS OF RECORDED MATERIAL OR THE PREVENTION OF RECORDING DUE TO ANY FAULT, FAILURE, DEFICIENCY OR DEFECT IN SERVICES OR EQUIPMENT. WE MAKE NO WARRANTY, EITHER EXPRESSED OR IMPLIED, REGARDING THE DISH NETWORK DBS EQUIPMENT OR ANY SERVICES FURNISHED TO YOU. ALL SUCH WARRANTIES ARE EXPRESSLY EXCLUDED. IN NO EVENT SHALL WE HAVE ANY LIABILITY FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES RELATING TO THE DBS EQUIPMENT OR RESULTING FROM OUR FURNISHING OR FAILURE TO FURNISH ANY SERVICES OR EQUIPMENT TO YOU, OR
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ROM ANY FAULT, FAILURE, DEFICIENCY OR DEFw.l* IN SERVICES OR EQUIPMENT FURNISHED TO YOU.
B. It Is y o u r respons ib i l i ty to i m p o s e any re s t r i c t ions on v iewing by y o u , o t h e r m e m b e r s of y o u r h o u s e h o l d , o r g u e s t s , a n d w e shal l h a v e n o liability t o a n y o n e d u e t o or b a s e d on t h e c o n t e n t of a n y of t h e S e r v i c e s f u r n i s h e d t o y o u .
I t Is a violat ion of s e v e r a l U.S . f e d e r a l a n d s t a t e laws t o r ece ive a n y S e r v i c e s , o r a n y por t ion of s u c h S e r v i c e s , w i t h o u t pay ing for t h e m . T h e p e n a l t i e s fo r violat ing s u c h laws c a n r a n g e f r o m I m p r i s o n m e n t t o civil d a m a g e a w a r d s of u p t o $ 1 1 0 , 0 0 0 p e r v io la t ion .
A. Phys ica l A d d r e s s / C h a n g e of A d d r e s s . W h e n s e t t i n g u p y o u r DISH Ne twork a c c o u n t , you a g r e e t o p r o v i d e u s with t h e phys ica l s t r e e t a d d r e s s w h e r e t h e E q u i p m e n t will b e l o c a t e d . A p o s t o f f ice box d o e s n o t c o n s t i t u t e a phys ica l a d d r e s s a n d Is n o t su f f i c i en t t o m e e t th i s r e q u i r e m e n t . You a g r e e t o g i v e u s p r o m p t n o t i c e of y o u r c h a n g e of n a m e , mai l ing a d d r e s s , phys i ca l a d d r e s s w h e r e t h e E q u i p m e n t Is l o c a t e d o r t e l e p h o n e n u m b e r . You m a y d o th i s by not i fy ing o u r C u s t o m e r S e r v i c e C e n t e r by t e l e p h o n e o r In wr i t ing .
B. Not ice . If w e s e n d y o u no t i c e , It will b e c o n s i d e r e d given w h e n d e p o s i t e d In t h e U.S . Mall, a d d r e s s e d to you a t y o u r billing a d d r e s s o r h a n d - d e l i v e r e d t o you . O u r no t ice t o you will a l so b e e f f e c t i v e If p rov ided on your billing s t a t e m e n t or by t e l e p h o n e . If y o u g i v e n o t i c e t o u s , It will b e d e e m e d given w h e n r e c e i v e d by u s a t t h e a d d r e s s l is ted on t h e f i rs t p a g e of th i s A g r e e m e n t .
C. Appl icable Law. This A g r e e m e n t , Including all m a t t e r s re la t ing to Its val idi ty, c o n s t r u c t i o n , p e r f o r m a n c e a n d e n f o r c e m e n t , shall b e g o v e r n e d by app l icab le f e d e r a l law, t h e ru les and r e g u l a t i o n s of t h e F e d e r a l C o m m u n i c a t i o n s C o m m i s s i o n , a n d t h e laws a n d r e g u l a t i o n s of t h e s t a t e a n d local a r e a w h e r e S e r v i c e Is p r o v i d e d . T h e s e t e r m s a n d cond i t ions a r e s u b j e c t t o a m e n d m e n t , mod i f i ca t i on o r t e r m i n a t i o n If r e q u i r e d by s u c h r e g u l a t i o n s or l a w s . If a n y provision In this A g r e e m e n t Is d e c l a r e d t o b e Illegal or in confl ict with a n y law or r egu la t ion , t h a t p rov is ion m a y b e d e l e t e d or m o d i f i e d , wi thou t a f f e c t i n g t h e validity of t h e o t h e r p rov i s ions .
D. O t h e r . This d o c u m e n t c o n t a i n s t h e e n t i r e a g r e e m e n t b e t w e e n DISH Ne twork a n d you , t h e c u s t o m e r , a n d no s a l e s p e r s o n , Ins ta l le r , c u s t o m e r s e r v i c e r e p r e s e n t a t i v e , a u t h o r i z e d re ta i ler , o r o t h e r s imilar ly s i t u a t e d Individual Is a u t h o r i z e d t o c h a n g e t h e t e r m s s e t f o r th he re in . DISH N e t w o r k m a y , h o w e v e r , c h a n g e t h e t e r m s a n d c o n d i t i o n s of th i s A g r e e m e n t In t h e f u t u r e a n d will not i fy you If t h a t o c c u r s . The t e r m s of th i s A g r e e m e n t , which e i t h e r a r e e x p r e s s l y s t a t e d t o s u r v i v e or by their n a t u r e would logically b e e x p e c t e d t o su rv ive t e r m i n a t i o n , shal l c o n t i n u e t h e r e a f t e r until fully p e r f o r m e d .
8 . WARNING AGAINST PIRACY
9 . MISCELLANEOUS
© C o p y r i g h t 2 0 0 4 , E c h o S t a r Sa te l l i t e L.L.C. All r i g h t s r e s e r v e d . | R e s i d e n t i a l A g r e e m e n t
| P r i v a c y S t a t e m e n t |
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