Manual
homechat.lge.com homechat.lge.com
www.lge.co.kr
Ver. 2.1
LG Smart Washer
LG HomeChat Manual Contents
1. Introduction to HomeChat
2. Getting ready to use LG HomeChat
- Installing LINE
- Adding LG HomeChat as a friend on LINE
- Agreeing to Terms of Use & Privacy Policy
- Connecting Washer to HomeChat
3. Using LG HomeChat
- Washer Status
- Command List
- Start Washing
- Washer Status Notification
- Installing ‘LG Smart Laundry’ App
- Delay Wash / Washing Options
- Cycle Download
- Washer Power OFF
- Smart Diagnosis
- Master Control
4. LG HomeChat Service Inquiry
- Help / Inquiry
- Service Settings
- Service Termination
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1. Introduction to LG HomeChat
• Which Washer Models support HomeChat service?
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• What are the main Washer functions provided by LG HomeChat?
- Control: Check Washer Status, Start Washing, Turn Washer OFF, Delay Wash,
Set Washing Options, Cycle Download.
- Status and Monitoring: Status Notification, Smart Diagnosis.
• What are the system requirements for LG HomeChat?*
The recommended phone specification are as below:
1. Recommended OS
- iPhone: iOS 7.0 or higher (iPhone 4s or higher)
- Android: 4.0 ICS (Ice Cream Sandwich) or higher (1G memory or higher)
2. Recommended browser
-iPhone: Default browser and/or Safari browser
-Android: Default browser and/or Chrome browser
* Note that depending on the condition of your mobile device, some functions may not be
supported.
LG Smart Laundry -WT6001HV
-WT6001HVA
• What kind of service is LG HomeChat?
- LG HomeChat service enables users to chat with their products with everyday
language through mobile messenger LINE.
2. Getting ready to use LG HomeChat
Please check if the LINE application is installed on your
mobile device, and if not, search and install 'LINE' from
your application market(Google Play Store,
Apple App Store).
Additional data charges may occur if installed
over 3G/4G.
Warning
Installing LINE
Adding LG HomeChat as a friend on LINE
① Launch LINE and tap 'More > Official Accounts'
button.
② Find 'LG HomeChat' from the list or search for
'LG HomeChat' through the search function and
select it.
③ Add 'LG HomeChat' as friend, and you
are ready to chat with LG HomeChat.
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Tip for adding friends
Go to 'Add Friends > QR Code' menu on LINE and scan the QR code
on the right to access adding friends function more conveniently.
You can also find the QR code on http://homechat.lge.com/
[US]
④ HomeChat is set up and ready to start talking to
you. Start chatting with HomeChat by following the
3 step guide.
2. Getting ready to use LG HomeChat
② If you are over 13, tap the
'13 or older' button.
LG HomeChat does not allow service to young
children for safety purposes. Please make
sure young children do not use HomeChat
service.
Warning
Agreeing to Terms of Use & Privacy Policy 3
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③ Read our terms and conditions,
check off the boxes, and tap the
'Agree' button.
① Please tap the ‘Agree to Terms
of Use & Privacy’ link in your
HomeChat conversations.
Connecting Washer to HomeChat 4
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2. Getting ready to use LG HomeChat
① To control your products through
HomeChat, you need to first register your
product. Enter “Connect” for the ‘Connect
My product’ link.
② Tap the Washer Icon from the product icons
available for HomeChat connection.
Not registered to ThinQ? Product not registered?
Please register by following the
instructions provided by LG ThinQ. If you do not have a LG Account, please
register by tapping the “Sign Up” button on
the bottom of the page.
[Register Product (ThinQ)]
① Tap the Settings button on the washer LCD
screen.
② Tap the Wi-Fi button on the Settings screen.
③ Tap the Wi-Fi on/off button. The Wi-Fi is turned
on when a check is displayed on the box.
④ Select your network from the list of available
networks.
⑤ If necessary, enter your wireless password.
LG Smart ThinQ is a service that manages the appliances in your home. You can remotely control
your washer after registering the ThinQ ID through the display found on front of the product.
Follow the steps below to register your product. If the washer is already connected to Wi-Fi then skip
to step 2.
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2. Getting ready to use LG HomeChat
Step 1. Setting Wireless Network for Washer
⑥ Wi-Fi setting is complete. Tap the ‘Product
Registration’ button and proceed to step 2.
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2. Getting ready to use LG HomeChat
Step 2. User Registration for Washer
① Tap the Settings button on the washer LCD
screen.
② Tap the ‘Product Registration’ menu from the
settings page.
③ Tap the ‘OK’ button after entering your
ThinQ (LG Account) ID and password.
* Tap the link below if you are not registered
to ThinQ.
https://us.smartthinq.com
④ When the completion notification appears,
the registration is complete and your washer is
registered to ThinQ.
Go back to the messenger and connect to
HomeChat.
③ Connection successfully completed!
Tap ‘Go back to Chatroom’ and chat to
your products.
ThinQ Registered and Product Connected to App!
2. Getting ready to use LG HomeChat
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① If you have registered to ThinQ and your
product is connected, insert LG Account ID
and Password and tap ‘Connect to
HomeChat.’
② Products with ‘Available’ displayed on the
right is available for HomeChat service.
Select a product you wish to connect to
HomeChat, and tap ‘Next’.
3. Using LG HomeChat
Washer Status
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Remote Start needs to be set on your
washer in order for you to remotely control
your washer with HomeChat.
① Tap the ‘Remote Start’ button in the home
screen on the washer display.
② Tap ‘Yes’ to set Remote Start.
The washer lid will lock and the power will not
automatically turn OFF.
User Tip
Enter “Washer What are you doing?" or
“Washer Status“ to check the current status of
your Washer.
Enter ” Washer” to call your Washer.
Command List
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3. Using LG HomeChat
Enter ”Washer Quick button” to active the
quick button function.
You can select functions by tapping on the
buttons or by entering the key words.
3. Using LG HomeChat
Have you ever had your laundry smell because you forgot about it while you were away? You can
now remotely control the washer while you are away with HomeChat.
Start Washing
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Enter "Washer start washing" or "Do laundry,
washer" for the Washer to detect the amount of
laundry and start washing accordingly.
Only Cottom/Normal cycle is available on HomeChat. Use the App to use other cycles.
User Tip
Enter ”Stop Washing” to stop the washing
cycle. You cannot control your product once
the product’s power is OFF.
[Washing Complete Notification] [Error Notification]
Washer Status Notification
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3. Using LG HomeChat
HomeChat will send you notification when washing is complete or if an error is detected.
[ Installing ‘LG Smart Laundry’ App ]
① Run the app once installation is
complete.
② Detailed washer functions can be used
once you log in using your ThinQ ID
and password.
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3. Using LG HomeChat
Install the ‘LG Smart Laundry’
App on your mobile device and
connect your dryer to ThinQ to
control your products through
HomeChat.
If the app is not already installed,
search and install ‘LG Smart
Laundry’ from your app market
(Google Play Store, Apple App
Store).
User Tip
Additional data charges may occur if installed over 3G/4G.
https://us-app.lghomechat.com /line/201
Set washer timer so that the laundry is done
right when you get home. Use HomeChat to
check the washing status and also to change
washing cycle/options.
Enter "Delay Wash" or "Check Delay Wash
timer" to check Delay Wash Status. If you want
to change washing options, tap the link to the
App.
Enter “Cancel Delay Wash”, “Washer Cancel
timer” to cancel Delay Wash.
3. Using LG HomeChat
Delay Wash / Washing Options
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Delay wash needs to be set on the washer
since it cannot be set by remote control.
If you want to remotely control the washer
through HomeChat, make sure you set the
‘Remote Control Settings.’
User Tip
① Tap on the ‘Smart Access’
menu or the ‘Remote Start’
menu on the bottom.
② Tap the ‘Pause’ button on
the bottom.
③ Tap the ‘Start Again’ button
after changing cycle/options.
[Washing Options]
Enter "Washer Download Cycle“ to download
additional cycles that are not installed on the
washer.
Select a cycle you want and the washer will
automatically download it for you.
Cycle Download
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3. Using LG HomeChat
Washer Power OFF
Turn washer Power OFF when you are done
giving commands.
Enter "Washer Power OFF", “Turn Washer OFF"
to turn washer Power OFF. Once power is off,
you cannot turn power ON through HomeChat.
https://us-app.lghomechat.com/ line/201
When you feel that there is something wrong
with the washer, you can self check its status
through the ‘LG Smart Laundry’ App.
Please select the app link that appears after you
enter “Smart Diagnosis“.
Smart Diagnosis
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3. Using LG HomeChat
① Tap the ‘SmartDiagnosis’
menu on the bottom or the
middle.
② Read the instructions
then tap the ‘OK’ button.
③ Select a Smart Diagnosis
method and then proceed to
check the results.
Master Control
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3. Using LG HomeChat
You can activate functions for situations such
as leaving home, coming home, sleep, or
party at once.
Enter ”Settings“ to set functions for Master
Control.
① Select ‘Master Control’. ② Select mode.
③ Switch the product of your choice
to ON and select functions.
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3. Using LG HomeChat
Enter ”Leaving home", or ”Sleep “after setting Master Control settings to activate the functions you
set.
4. LG HomeChat Service Inquiry
Help / Inquiry
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If you have any questions during HomeChat use, enter "Help" for various user manuals.
※ For questions regarding products, contact LG Electronics Service Center for a faster response.
If you haven't found the answer you needed
from Help or FAQ, please use our 1:1 Inquiry
Service. Enter "Inquiry" in your HomeChat
Conversations for an URL to a page where you
can send your inquiry.
We will get back to you as soon as possible!
4. LG HomeChat Service Inquiry
Service Settings
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Enter “My Products“ to change settings or to see the
status of your products in detail.
Tap on the link provided to go to the My Products
page.
You can change nicknames, view status,
go to product location settings, view
manuals, and view mutual users by
selecting the product.
Enter “Settings” for notification settings,
smart functions settings, and service
settings.
Tap the link provided to go to the settings
page.
If you want to stop using HomeChat service, enter "Terminate Service" in your HomeChat
conversations for Service Termination page and information.
You can delete HomeChat from Messenger Friends list from the messenger settings.
Service Termination
[HomeChat Service Termination]
[Delete HomeChat from Messenger Friends]
① Enter "Terminate Service"
and tap the ‘Go to Service
Termination Page’ link.
② Please read the service
termination information and tap
'Terminate'.
③ 'Service Termination' is
complete.
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4. LG HomeChat Service Inquiry
① Go to the top right menu in
your chatroom > tap 'Block'
button.
② ‘Settings’ > ‘Friends’ > ‘Blocked
Users’ : Remove ‘LG HomeChat’.
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