© ERPA Group 425 Metro Place N Suite 510, Dublin, OH 43017 www.ERPAgroup.com
dba ERP Analysts, Inc.
Managed Cloud Hosting Services
Overview
ERPA offers customer focused Managed Cloud Hosting Services that are flexible, highly available, secure, and scal-able. We help businesses grow and create competitive ad-vantage by increasing productivity, reducing IT costs, and scaling workloads as needed.
How to Know if ERPA Managed Cloud Hosting is the Right Solution for You
If your answer is “yes” to any of the following questions, ERPA Managed Hosting would benefit your organization.
Financial Challenges• Do you want to reduce operational expenses?• Would you like to have predictable monthly operating
system?
Current Systems Challenges• Do your current systems lack flexibility, scalability and
advanced technology?• Are your current systems expensive to own and oper-
ate?• Do your current systems use outdated technology or
lack user friendliness?• Has your business changed in a way that requires a
system change to support new business processes?
Infrastructure Challenges• Are you behind schedule applying software patches?• Are you unable to replace your hardware every 3
years, due to cost or data center limitations?• Have you purchased expensive hardware but only uti-
lize the maximum processing capacity less than 40% of the time?
• Are you looking for monitoring tools and software to proactively monitor your processes?
• Do you require high availability architecture or load balancing?
• Do you need disaster recovery?
Use your updated PeopleSoft applications with the customiza-tions that provide unique competitive differentiators to your organization
We maintain your existing integrations and add more as needed
We keep you informed of new features and recommend upgrades that are right for your business
Total Cost of Ownership is lower due to our scale and efficiency
Predictable monthly expenses
Qualified IT resources available to provide system support whenever you need them
High coverage, high availability
Systems will never be out of date- hardware and software up-dates are included
SOX-compliant Security Administration and SLA for security coverage
Benefits of ERPA Managed Cloud Hosting
Your PeopleSoft Systems – in the Cloud, Fully Managed
Increased Return on Investment
Personnel Challenges• Is it difficult for you to find IT talent for your old
systems?• Would you rather not hire and train new staff on
old technology?• Do you lack the internal resources and skills to
maintain the systems?• Is it the same person who configures, tests and
verifies, also the end user?• Do you have a designated Security Administra-
tor who is underutilized?• Do you have a Software Developer on staff who
is underutilized?
dba ERP Analysts, Inc.
© ERPA Group 425 Metro Place N Suite 510, Dublin, OH 43017 www.ERPAgroup.com
dba ERP Analysts, Inc.
You Can Rely on ERPA Managed Hosting
Hybrid Solutions AvailableSoftware can be hosted to meet your needs, with some sys-tems hosted onsite and others in cloud infrastructure.
Reliable SupportYour applications are maintained by a team of highly skilled, certified experts, eliminating the risk of a single point of failure or resource dependency backed by our service level agreements.
Dedicated Primary Point of ContactAssigned to you for the duration of the contract, this key resource ensures you get the best out of your ERPA Managed Support Services relationship, and that service requests are prioritized and resolved quickly.
Pay As You UseHardware is scaled up and down based on peak usage. Our Managed Services add break-fix support or applica-tion development services based on usage.
24/7 Proactive Monitoring Our certified support team proactively monitors the system through application monitoring, load monitoring and security monitoring to proactively identify and resolve issues ahead of any potential impact.
Always Updated infrastructureApplications will always be on the leading hardware with-out the cost of new hardware procurement or additional capital expense based on application changes.
Streamlined Application Upgrades and Compliance Up-datesOur proven methodologies make application upgrades simple. We offer streamlined application updates such as Payroll Tax and AP 1099 updates.
Environment Sizing and Auto-Scaling On DemandEnvironments are sized for normal loads and capable of automatic scaling to accommodate peak usage, such as month end and open enrollment.
The Skillsets You Need When You Need ThemYou always have the right skills available when you need them: expert developers, analysts and functional resourc-es.
Trusted Advisors Keep You In the KnowWe are your Trusted Advisors to keep you informed of new features, updates and reports - we make recommenda-tions appropriate for your needs.
Use More, Save MoreAdditional hardware and applications can be added to re-ceive additional discounts.
Service Silver Gold PlatinumApplication Hosting
Database Management and Maintenance
PIA Management and Maintenance
Environment Creation and Refreshes
Project and Code Migra-tion
Security Patches (CPU)
Performance Tuning
Proactive PIA and Data-base Monitoring
Batch Monitoring and Support
Application Development
Application Support (Break-Fix)
Two Factor Authentication
Database Patches
1099 Updates
Tax Updates
PeopleSoft Application PUM Updates
PeopleTools Patches
PeopleTools Upgrade
PS Access Firewall
Cost OptimizationWe optimize hardware configurations and services based on your application requirements.
Always SecureBy providing full-scale support and communications, you can focus on your primary mission while knowing that your cloud or hosted infrastructure is secure and per-forming to fulfill that mission. We architect, deploy, and manage secure cloud and hosted solutions.
High AvailabilityApplications are designed with high availability to meet SLA requirements.
Always Updated SoftwarePreventative maintenance ensures that OS, application, middleware and database patches are applied as recom-mended by the vendor. Preventative maintenance periods are scheduled at each customer’s convenience.To learn more about how our Managed Hosting Services can benefit your organization, contact us at +1-614-718-9222 or [email protected]
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