1
Security Services Information Packet
Office Locations
2400 Ansys Rd. Suite102
Canonsburg, PA 15317
22313 Ensenada Way Boca Raton, Fl. 33433
8 Dunkard Ave. Morgantown, WV
26501
1-‐844-‐LexusPS (1-‐844-‐539-‐8777)
Fax: 1-‐888-‐959-‐0324 www.lexusprotectionservices.com
Licensed in: PA, WV, FL
2
To whom it May Concern: It is with great pleasure that we introduce to you Lexus Protection Services. Lexus Protection Services, LLC is a WBENC and PA DBE Certified Agency that is made up of highly trained safety and security personnel. We pride ourselves on our effectiveness of security solutions in the protection of life and property as well as our high standard of officer criteria and selection. With 18 plus years in the industry, I, Danielle Jurnak, formed LPS to meet the ever-‐changing demands of the security industry. As president of Lexus Protection Services, I respectfully request that you study this proposal in detail. My team and I are extremely interested in providing you with safety and security services and very much hope that you consider Lexus Protection Services, LLC as a strong candidate for selection. Yours Sincerely, Danielle Jurnak President, CEO Lexus Protection Services, LLC
3
LPS Personnel
LPS will provide you with certified, Licensed, insured, and bonded Security Officers. Each Security Professional has been screened to the highest standards.
• Our pre-‐employment background investigation far exceeds that of the industry standard and includes a nationwide criminal background check as well as child abuse clearances, and drug screening. In addition, psychological evaluations are performed on every applicant.
• LPS offers, free of charge, supervisory personnel to insure strict adherence to our general rules and guidelines and your specific regulations and ordinances. LPS supervisors are utilized as a liaison between LPS and our clients. Supervisors are available 24 hours a day, 365 days per year for your convenience and will regularly make spot checks to prevent the issue of complacency. It is our belief that in order to assure the best quality of service, we must keep close relationships with our personnel and our clients.
• At LPS, all of our security officers will be equipped with cellular or satellite phones to ensure constant communication with our management team and to ensure immediate dispatch of necessary emergency response teams.
• Our roving/mobile patrol units can be equipped with CB’s or Radios as necessary and have digital cameras to ensure all persons of concern or vehicles etc. can be documented.
• Each and every security officer will receive site-‐specific training on a regular basis to further enhance the service and protection we provide.
Exceptionally Trained and Rigorously Screened Uniformed Security Professionals
4
• Each Officer within our company is trained regarding our Health and Safety Manual on a regular basis. Subjects of address within our H&S Manual include Blood Borne Pathogens, Personal Protection Equipment, First Aid Standards, Construction Safety, and Fall Protection to name just a few.
• Our officers are ATSSA Certified for Flagging to further enhance the services we provide to the Oil / Gas Industry among others.
• All officers are Adult and Pediatric CPR/AED/First Aid Certified and LPS has instructors within the company to offer certification to our clients at reduced rates.
LPS Personnel Training
LPS prides itself on the training of our Security Officers. Our training program consists of both in-‐house training and outside training and includes Active Shooter Training, Personal Protection, Disarmament, Non-‐Confrontational Communication, Weapons Training, and Report Writing. Our training programs are flexible and are geared to address specific problems and concerns of each
of our individual clients and/or facilities that we serve. In addition to mandated certification, LPS personnel are trained in the following:
ü FEMA Certified in Emergency Management Systems ü FEMA Certified in Preparing for Mass Casualty Incidents for Schools, Higher Education and Houses of Worship
ü FEMA Oil and Hazardous Materials Response ü FEMA Certified in Resource Management ü FEMA Certified in Incident Command System ü FEMA Certified in Active Shooter ü FEMA Certified in Special Events Contingency Planning for Public Safety Agencies
ü FEMA Certified in Diversity Awareness ü FEMA Certified in Safety Orientation ü Police Defensive Tactics
5
ü Patrol Techniques & Criminal Law ü Customer Service ü Report Writing
• Our security officers are trained to act as a criminal deterrent by adopting the principals of the community police officer program methodology… our guards are encouraged to be approachable and a source of information to patrons, residents, and/or employees, thus portraying a sense of community and safety.
• Placement of our security officers is of the utmost importance. Our Security Officers are trained to make visible foot patrols throughout their posts in undetermined patterns. We encourage our personnel to interact with your patrons and employees in addition to standing a fixed post.
Uniforms • All LPS Security Officers are outfitted in most cases with police-‐style uniforms. In some instances polo shirts and slacks or suits are worn as per specific client requests.
• We require that our personnel maintain military-‐style appearances; shoes polished, uniforms pressed and clean at all times, men are clean-‐shaven and/or well groomed with neat haircuts. Our female officers are held to the same standard. The appearance of our personnel is of the utmost importance to us, as they are representing our agency in the field.
Supervision • LPS supervisors are required to possess law enforcement/military experience in a supervisory role. Our supervisors are charged with scheduling, assigning posts, and acting as liaison between LPS and our clients. Supervisory personnel are available to you 24 hours every day in order to maintain quality assurance and customer service on behalf of LPS.
6
Cost
• LPS will provide you with a full breakdown of our cost specifications. LPS maintains a philosophy that in order to retain the highest quality security professionals, we must compensate them commensurate to their qualifications. LPS has decided to reduce its profit margin in lieu of lowering wages or raising its fee structure. Our costing structure provides for a well-‐paid security professional and a competitive and conservative rate to our client.
Liability
• In order to protect our assets and Yours, LPS maintains General Liability and Auto insurance with $5 million dollar limits per occurrence.
• We maintain Workers Compensation Insurance Coverage for all Lexus Protection Services employees with 1 million dollar limits for Employers Liability.
7
Working Together • LPS will partner with you in every stage of your project and act as both consultant and colleague to work in a manner that meets your standard and expectations as well as ours.
• Our security strategy is developed with your specific site in mind ensuring that you have the safety and security your site needs. We remain flexible to adjust our services as necessary.
8
Services We Provide
Executive Protection • Discreet Bodyguard Services • Corporate Protection Detail • Bodyguard Service-‐Uniformed Avail. • Residential Protection Detail • High Profile Individuals
Uniformed Armed/Unarmed Security
• Schools • Healthcare Facilities • Oil and gas Industry • Residential Complexes • Parking Lots • Retail Venues • Manufacturing and Industrial • Corporate Buildings • Governmental • Hotel
Event Security
• Physical Safety and Security of Property • Comprehensive security plan for the event • Crowd Control Tactics • Secure the front, back and parking lots/area • Float throughout event
9
Mobile Patrol
• Patrol Common Areas • Inspect carports/garages • Notify of unusual findings • Report to 911 of suspicious persons • Available 24/7 based on client need • Emergency Response Team • Gas Well Site Patrols
Loss Prevention/Retail Security
• Undercover Investigators • Armed Officers • Restitution Services • Marked Mobile Patrols • Camera Monitoring • Parking Lot Security • Vendor Audits and Collections
10
Traffic Control Services
• 24-‐Hour Service • ITSSA Certified to ensure proper equipment use and knowledge of DOT regulations
• Equipped with radios, stop/slow paddle, red flag, hardhat, safety vest, protective work boots, and nighttime equipment as needed.
• Meet your DBE/WBE goals!
11
Pre-‐Proposal Information Packet
The purpose of this pre-‐proposal information packet is for our prospective clients to provide LPS with the necessary information needed to provide you with the level of protection you need and desire. Simply put, what are your needs? What, where, when and why? The information that you provide to us will be used to understand and implement a security plan that will focus on your individual situation and security need. Next, what are your realistic expectations, desired outcomes, and measurable results? What type of business are you? What are the locations, times, dates, and/or the duration of your security needs? Please take your time and think this information through carefully. Be as accurate and specific as you can be, and give as many details and specific requests as necessary. The more we know, the better we can serve you. LPS is client oriented, we offer a wide range of specialized security services that are individualized to meet the needs of each client. We look forward to building a personal, successful, and long lasting working relationship.
12
Pre-‐Proposal Information Packet (PPIP)
Company Name: _______________________________________________ ________________________________________________ Address: _________________________________________________________
Phone: Day_______________________ Evening________________________ Fax: _____________________________ Best time to call_________________ Type of Business: _________________________________________________ Good faith estimate as to the amount of billable hours per week You will need for security: ________________________________________ Approximately how many guards/day will you need:___________ Name/title, phone, and email of contact person: 1st ____________________________________________________________________ Phone: _________________________ email:______________________________ 2nd ____________________________________________________________________ Phone:__________________________ email:______________________________ Expected Start Date: ________________________________________________
Fax or email to Dani: 1-‐888-‐959-‐0324 [email protected]
13
Please give 2 available dates and times for a proposal meeting; please allow enough time (15 -‐20 min.) for a meaningful and productive meeting. 1st date: ________________________ Time: ______________________________ 2nd date: _______________________ Time: _______________________________ Name of person our representatives will be meeting with: ________________________________________________________________________ WHAT ARE YOUR SECURITY NEEDS:________________________________________ ___________________________________________________________________________________ WHAT ARE YOUR REALISTIC OUTCOMES AND MEASURABLE RESULTS: ________________________________________________________________________________ ___________________________________________________________________________________ WHAT WOULD YOU LIKE TO TELL US ABOUT YOUR COMPANY OR INSTITUTION THAT YOU FEEL WE SHOULD KNOW: _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ Fax or email to Dani: 1-‐888-‐959-‐0324 [email protected]
14
HOW CAN WE BEST SERVE YOU: _________________________________ _______________________________________________________________________ _______________________________________________________________________ Thank you for taking the time to fill out this pre-‐proposal information packet. We look forward to meeting and working with you. Respectfully submitted, Danielle Jurnak President, CEO Lexus Protection Services, LLC
Dennis DaPra PNC Park 115 Federal Street Pittsburgh, PA 15212 412-‐325-‐4705
I am writing to recommend the services of Lexus Protection Services, LLC and Danielle Jurnak. Mrs. Jurnak, through her employ, provided security officers to the Pittsburgh Pirates and Marauders in Bradenton Florida. Mrs. Jurnak always provided timely and accurate invoices and reports as requested and was always available by phone or email to answer any questions or concerns our staff may have had and was always willing to fulfill any requests we made of her. Contract service requirements were always met satisfactorily. We at Pittsburgh Associates were very pleased with the services provided by Mrs. Jurnak and are happy to recommend the services of Lexus Protection Services, LLC. If you have any questions, feel free to contact me.
Dennis DaPra Pittsburgh Associates Executive Vice President General Manager PNC Park
To Whom It May Concern:
I am writing to recommend the services of Lexus Protection Services, LLC and Danielle (Dani) Jurnak. Mrs. Jurnak provides armed officers to the gas-‐drilling site I oversee in Waynesburg, PA.
The officers provided to the site are of the highest quality; they are professional, courteous, and mindful of their duties. Mrs. Jurnak’s team has shown to be extremely reliable through even the worst of weather and always perform as expected.
Dani offers the services of Lexus Protection Services, LLC at a reasonable and very competitive rate while maintaining top-‐notch service.
Mrs. Jurnak is a hands-‐on owner and is always available when needed and addresses any concerns the site may have promptly. She pays frequent visits to the site to ensure our satisfaction, as does her supervisory team. We have been extremely pleased with the service received from Dani and her team of officers and are happy to recommend Lexus Protection Services, LLC.
Should you have any questions, feel free to contact me at 304-‐534-‐2728.
Thanks John Hamilton Company Man For Vantage Energy LLC
COUNTY OF
Rich Fitzgerald County Executive
ALLEGHENY
Ruth Byrd-Smith, Director Department of Minority, Women & Disadvantaged Business Enterprise
204 County Office Building • 542 Forbes Avenue • Pittsburgh, PA 15219 Phone (412) 350-4309 • Fax (412) 350-4915 • www.alleghenycounty.us
June 26, 2015 Danielle Jurnak, President Lexus Protection Services, LLC 205 Cherry Hill Drive Presto, PA 15142 Dear Ms. Jurnak: Please be advised that Allegheny County has a goal of 13% Minority and 2% Woman business participation and tracks MBE/WBE participation on all county contracts. This is in accordance with the Allegheny County Administrative Code. The designation of Minority, Woman or Minority/Woman will no longer appear on the official PA UCP certification approval letters. Therefore, this letter serves as a secondary letter to reflect your designation as a Woman Business Enterprise for tracking purposes only. After the annual affidavit has been processed and approved, you will receive this letter in addition to the official PA UCP certification letter. Sincerely,
Ruth Byrd-Smith Ruth Byrd-Smith Director RBS/smb
CERTIFICATE OF SECURITY GUARD FIRM
I, Natalie E. Tennant, Secretary of State of the State of West Virginia, hereby certify that
Danielle Vitez Jurnak of
Lexus Protection Services 205 Cherry Hill Dr Presto PA 15142
is hereby licensed to conduct the business and engage in the business of Security Guard Firm in the State of West Virginia, under the provisions of and in compliance with Chapter 30, Article 18 of the West Virginia Code. This certificate shall be in effect and valid from 5/5/2015 to 4/30/2016 unless suspended or revoked prior thereto, in accordance with the provisions of the West Virginia Code.
36726
Secretary of State Bldg . 1, Suite 157-K 1900 Kanawha Blvd. East Char lesto n, WV 25305-0770
This license cannot be transferred.
r ~_,,,~~ ~~ p/ d r ~ [i?Ytace rwed !»~
on, J~ , ~ Ocf, 20/ S
jffe~ Natalie E. Tennant West Virginia Secretary Of State
Document Code: DlF Phone : 304-558-6000
866-767-8683 Visit us online or validate this document:
www.wvsos .com
COPY