alueinnovaL e a n V a l u e I n n o v a t i v e M a n a g e m e n t
Masa K Maeda, PhD
Lean Value Innovation
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©ValueinnovaLean Value Innovative Managementalueinnova
Friday, March 9, 12
©ValueinnovaLean Value Innovative Managementalueinnova
Friday, March 9, 12
©ValueinnovaLean Value Innovative Managementalueinnova
Friday, March 9, 12
©ValueinnovaLean Value Innovative Managementalueinnova
Therac-25
Radiation
overdose
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©ValueinnovaLean Value Innovative Managementalueinnova
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©ValueinnovaLean Value Innovative Managementalueinnova
Something is still missing...
...what’s next?
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©ValueinnovaLean Value Innovative Managementalueinnova
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©ValueinnovaLean Value Innovative Managementalueinnova
How do we achieve this?
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©ValueinnovaLean Value Innovative Managementalueinnova
Why do we want to achieve this?
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©ValueinnovaLean Value Innovative Managementalueinnova
Why do we want to achieve this?
$$$
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©ValueinnovaLean Value Innovative Managementalueinnova
Why do we want to achieve this?
$$$
Time, $$$
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©ValueinnovaLean Value Innovative Managementalueinnova
Why do we want to achieve this?
$$$
Time, $$$
Quality, Time, $$$
Friday, March 9, 12
©ValueinnovaLean Value Innovative Managementalueinnova
Why do we want to achieve this?
$$$
Time, $$$
Quality, Time, $$$
Value, Quality, Time, $$$
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©ValueinnovaLean Value Innovative Managementalueinnova
Samefeatures
andquality
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©ValueinnovaLean Value Innovative Managementalueinnova
Samefeatures,quality,priceand
attractiveness
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©ValueinnovaLean Value Innovative Managementalueinnova
Value
Innovation Constraints
Quality
The Lean-Agile Prism
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©ValueinnovaLean Value Innovative Managementalueinnova
Value
Innovation Constraints
Quality
The Lean-Agile Prism
CustomerOrganization
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©ValueinnovaLean Value Innovative Managementalueinnova
Friday, March 9, 12
©ValueinnovaLean Value Innovative Managementalueinnova
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©ValueinnovaLean Value Innovative Managementalueinnova
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©ValueinnovaLean Value Innovative Managementalueinnova
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©ValueinnovaLean Value Innovative Managementalueinnova
Value is the gain of tangible or intangible
benefit
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©ValueinnovaLean Value Innovative Managementalueinnova
Qual i ty
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©ValueinnovaLean Value Innovative Managementalueinnova
Qual i tyQual i ty i s the success fu l de l iver y of the expected Value
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©ValueinnovaLean Value Innovative Managementalueinnova
Qual i ty
Success fu l = Pos i t i ve economic impact
Qual i ty i s the success fu l de l iver y of the expected Value
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©ValueinnovaLean Value Innovative Managementalueinnova
Innovation is the creation of something new
that has economic success
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©ValueinnovaLean Value Innovative Managementalueinnova
Innovation is the creation of something new
that has economic success
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©ValueinnovaLean Value Innovative Managementalueinnova
Systems thinking
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©ValueinnovaLean Value Innovative Managementalueinnova
The successful introduction of something new anywhere in the organization, product, or service —applying systems thinking— that adds value to
the customer or the organization.
Lean Value Innovation
Human factor
Innovation fostering
environment Value Innovation oriented thinking
Methods and tools that facilitate innovation
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©ValueinnovaLean Value Innovative ManagementalueinnovaHuman factor
Innovation fostering
environment Value Innovation oriented thinking
Methods and tools that facilitate innovation
Friday, March 9, 12
©ValueinnovaLean Value Innovative ManagementalueinnovaHuman factor
Innovation fostering
environment Value Innovation oriented thinking
Methods and tools that facilitate innovation
Value innovationoriented thinking
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©ValueinnovaLean Value Innovative Managementalueinnova
Economic ecosystem
A social community where every membergains tangible or intangible benefit
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©ValueinnovaLean Value Innovative Managementalueinnova
Dare to think and be Be a Maverick!
dif
fere
ntBe a rebel!
Questioneverything
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©ValueinnovaLean Value Innovative Managementalueinnova
Levels of innovation
metasolutionssolutions
improvements
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©ValueinnovaLean Value Innovative Managementalueinnova
Levels of innovation
metasolutionssolutions
improvements
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©ValueinnovaLean Value Innovative Managementalueinnova
Levels of innovation
metasolutionssolutions
improvements
Friday, March 9, 12
©ValueinnovaLean Value Innovative Managementalueinnova
Levels of innovation
metasolutionssolutions
improvements
Friday, March 9, 12
©ValueinnovaLean Value Innovative Managementalueinnova
Levels of innovation
metasolutionssolutions
improvements
Friday, March 9, 12
©ValueinnovaLean Value Innovative ManagementalueinnovaHuman factor
Innovation fostering
environment Value Innovation oriented thinking
Methods and tools that facilitate innovation
Friday, March 9, 12
©ValueinnovaLean Value Innovative ManagementalueinnovaHuman factor
Innovation fostering
environment Value Innovation oriented thinking
Methods and tools that facilitate innovation
Innovationfostering
environment
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©ValueinnovaLean Value Innovative Managementalueinnova
Leadership
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©ValueinnovaLean Value Innovative Managementalueinnova
SimplicityThe achievement of maximum effect with minimum means
—Dr. Koichi Kawana
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©ValueinnovaLean Value Innovative Managementalueinnova
Bring artistry in
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©ValueinnovaLean Value Innovative Managementalueinnova
Bring artistry in
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©ValueinnovaLean Value Innovative Managementalueinnova
Ubiquitous innovation
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©ValueinnovaLean Value Innovative ManagementalueinnovaHuman factor
Innovation fostering
environment Value Innovation oriented thinking
Methods and tools that facilitate innovation
Friday, March 9, 12
©ValueinnovaLean Value Innovative ManagementalueinnovaHuman factor
Innovation fostering
environment Value Innovation oriented thinking
Methods and tools that facilitate innovation
Methods and tools thatfacilitate innovation
Friday, March 9, 12
©ValueinnovaLean Value Innovative Managementalueinnova
Friday, March 9, 12
©ValueinnovaLean Value Innovative Managementalueinnova
Friday, March 9, 12
©ValueinnovaLean Value Innovative Managementalueinnova
Friday, March 9, 12
©ValueinnovaLean Value Innovative ManagementalueinnovaHuman factor
Innovation fostering
environment Value Innovation oriented thinking
Methods and tools that facilitate innovation
Friday, March 9, 12
©ValueinnovaLean Value Innovative ManagementalueinnovaHuman factor
Innovation fostering
environment Value Innovation oriented thinking
Methods and tools that facilitate innovation
Humanfactor
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©ValueinnovaLean Value Innovative Managementalueinnova
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©ValueinnovaLean Value Innovative Managementalueinnova
Cases
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©ValueinnovaLean Value Innovative Managementalueinnova
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©ValueinnovaLean Value Innovative ManagementalueinnovaHuman factor improvement
Behavioral change to eliminate the command-and-control culture and to improve communication
Qualitative evaluation of the work environment
Healthcare project
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©ValueinnovaLean Value Innovative ManagementalueinnovaQuantitative evaluation
Bringing knowledge and understanding in
Online training projectFriday, March 9, 12
©ValueinnovaLean Value Innovative ManagementalueinnovaImprove the context: customer
Healthcare projectFriday, March 9, 12
©ValueinnovaLean Value Innovative Managementalueinnova
Online training project
Improve the whole
Use innovative tools that facilitate innovation
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©ValueinnovaLean Value Innovative Managementalueinnova
Improve the economic ecosystem
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©ValueinnovaLean Value Innovative Managementalueinnova
0"
1"
2"
3"
4"
5"
6"
7"
8"
Berfore" A1er"
0"
20"
40"
60"
80"
Berfore" A-er"
ResultsImprovements by end of month 1
Work (hrs/week)
72
45
Reqs generation(days)
0"
2"
4"
6"
8"
10"
Berfore" A.er"
10
2
0"
5"
10"
15"
20"
Berfore" A,er"
Defects (ratio)20
10"10"20"30"40"50"60"70"80"90"
1" 2"
Continuousintegration (%)
90
5
Communication8
1
Layoffs (%)90
0"
0.2"
0.4"
0.6"
0.8"
1"
1"
00"
1"
2"
3"
4"
5"
6"
7"
Berfore" A0er"
Happinessfactor
7
1
Improvements by end of month 2
Healthcare project
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©ValueinnovaLean Value Innovative ManagementalueinnovaResults Healthcare project
before after
Project About to be cancelled
Rescued!Implemented at 3 hospitals and 1 doctor’s office by end of 2010 Project About to be
cancelledImplemented at 6 hospitals in 2011
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©ValueinnovaLean Value Innovative Managementalueinnova
0"
1"
2"
3"
4"
5"
6"
7"
8"
Berfore" A1er"
ResultsImprovements by end of month 2
Improvements by end of month 4
Online training project
0"10"20"30"40"50"60"70"80"90"100"
Before" A2er"
Processcompatibility (%)
100
20
Internalcomm
8
3
0"0.5"1"
1.5"2"
2.5"3"
3.5"4"
4.5"5"
Berfore" A/er"
Externalcomm
5
3
0"
10"
20"
30"
40"
50"
60"
70"
80"
90"
Berfore" A2er"
Projectdelivery (%)
82
19
0"10"20"30"40"50"60"70"80"90"
100"
Berfore" A2er"
Maintenancedelivery (%)
99
43
Friday, March 9, 12
www.valueinnova.com
alueinnovaL e a n V a l u e I n n o v a t i v e M a n a g e m e n t
Masa K Maeda
Thank you!
Friday, March 9, 12
©ValueinnovaLean Value Innovative Managementalueinnova
Images:• Slide 2: Wikipedia, http://goo.gl/OMbYJ
• Slide 3: Wikipedia, http://goo.gl/qvVm2,
http://goo.gl/YdZZP, http://goo.gl/8K7vM
• Slide 4: Wikipedia, http://goo.gl/wrriw
• Slide 5: http://goo.gl/FlJ0A
• Slide 6: Clipart
• Slide 7: © Samsung
• Slide 10: Kid photo ©Eric Petersen,
http://goo.gl/xzSFC, http://goo.gl/sjerU
• Slide 11: © Daizuke Tomiyasu
• Slide 12: freepik.com, http://goo.gl/24H4r,
http://goo.gl/R5mcX, wikipedia
• Slide 13: http://goo.gl/MXkyN
• Slide 14: Wikipedia
• Slides 15..17: Wikimedia
• Slide 20: store.apple.com, google.com, wired.com
• Slide 21: store.apple.com, http://goo.gl/7pD6n,
wikimedia, http://goo.gl/eZuii
• Slide 24: http://goo.gl/wrriw, ©David Joyce,
http://goo.gl/QqF1L ©Martin Fowler
Friday, March 9, 12
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