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The Leadership ChallengeAnna AdamsCory HeadleySylvia FlaterJustin Reuter
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5 Stage ModelIt is not a matter of giving people power-it s liberating people to use the power and
skills they already have
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Model the Way
Clarify values- introspection
Align actions with values- DWYSYWD
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Inspire a Shared Vision
Envision the Future Forward thinking
Create a vision Imagine the possibilities
Enlist others Develop a Shared Destiny Enlist others in a Common Vision
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Challenge the Process
Leaders venture out
Innovation comes from listening, not telling!
Leaders learn from successes and failures
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Enable others to act
Collaboration
Trust
Strengthen
Share power
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Encourage the heart
Recognize contributions
Celebrate values & victories
Create spirit of community
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Site information
D epartment : University of Utah UnionS taff population : Custodial Staff
O rganizational structure
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Issues Addressed
Employee Morale
Supervision
Leadership
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Implementation PlanImplementation of this model would require agreat deal of investment in instruction andtime, implementing over multiple steps andphases
Implementation suggestions that we believe
would benefit the Union will be highlighted. Model the way, Inspire a shared vision, Challenge the
process, Enable others to act, Encourage the heart
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Model the Way
Higher level managers acting as role models Visibility
Meaningful conversations
Knowing oneself Understanding role of manager
Suggestion boxMentoringObservation of best practices
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Inspire a Shared Vision
High level manager must formulate a vision Applicability to all levels
RetreatDialogue
When leaders clearly articulate their visionfor the organization, constituents reportsignificantly higher levels of a variety of positive reactions (p.143).
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Challenge the Process
Recognize status quo and where it should bechallenged.
Increase the amount of external and internalcommunication
The custodial staff must participate in changecreation.
Designating a room/space for the free flow of ideas
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Enable Other to Act
Leaders must facilitate positiveinterdependenceLeaders must create goals and roles thatrequire cooperationLeaders must establish values that build trustand to celebrate those employees who
embody the values Bulletin board Professional conferences
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Encourage the Heart
Embrace rituals and celebrations Beginning of the new school year
Encouraging the heart is allowing theemployee to bring their whole self to theworkplace
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Challenges to Implementation
Employees are grounded in habits, tradition,and attitude
Kouzes and Posner (2002) state that routines canbe the enemies of change
Time and investment from the managers
standpoint
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Assessment of the Leadership Model
Needs to take place on an ongoing basis
Yearly climate surveys Crafted in a way to include questions that revolve
around the five leadership practices 360 degree assessment
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Final Thoughts/Questions
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