3
Exceeded holiday delivery projections
Strong package growth: 18% growth over last year: 524 million packages in December
Sunday package delivery – began in November
First Quarter Revenue remains above plan
Strong service
THIS IS OUR SEASON!
WHERE WE ARE…
4
2015 ECONOMIC TRENDS
U.S. economy is still the best in the world
Our economy added: 353,000 jobs in November, 2014 252,000 jobs in December, 2014
Economists predict a strong 2015
Jobless rate plunged to 5.6 percent, its lowest since July 2008
FUTURE TRENDS
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FINANCIALLY End of Fiscal Year 2014, USPS
operating revenue was $67.8 billion
The integrated financial plan for 2015 is: $69.6 billion
This growth is attributed to 13.1% volume growth in shipping and packages
Standard Mail slight volume growth of 1.3%
The trend in First-Class Mail decline continues
WHERE WE ARE…
6
OPERATIONALLY Since 2006, the USPS has cut
352 million work hours
The 2015 financial plan calls for another reduction of 5 million work hours
The challenge continues to increase in delivery points with declining mail volume
Organization success with right-sizing network, Postplan savings, use of non-career employees
WHERE WE ARE…
7
Proposed 2015 Promotion Calendar
First-Class Mail Earned Value Promotion (May 1 – July 31)
First-Class Mail Color Transpromo Promotion (June 1 - Nov 30)
Standard & First-Class Mail Emerging and Advanced Technology Promotion (May 1 - Oct 31)
Standard Mail Drive Mobile Engagement Promotion (July 1 – Dec 31)
2015 PROMOTIONS
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The 113th Congress concluded January 2, 2015
Republicans have control of both House and Senate Postal reform advanced in the past Congress but was not acted
upon
Congress reorganizing now…new Committee Chairpersons and members forthcoming
LEGISLATIVE UPDATE
POSTAL REFORM
CHIEF OPERATING OFFICER
MEGAN BRENNAN
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LEADERSHIP TRANSITION
POSTMASTER GENERAL, CEO
PATRICK R. DONAHOE
WHAT WE DO
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Helps Customers Grow the Mail
Bridge to Large Customers and Associations
Resolve Customer Problems and Answer Questions
Promote Value of the Mall
13
2014 NPF CUSTOMER FEEDBACK
Why did you attend?
What would you say is the most important reason for attending the Forum?
14
CUSTOMER EDUCATION OFFERINGS
WHY SHOULD YOU ATTEND NPF 2015?
Workshop Tracks
Customize your Forum by choosing workshops that best fits you and your business
Marketing Shipping (Domestic & International) Mail Center Operations Leadership Skills & Development Specialized
Over 125 Educational Workshops
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KEY NPF PROGRAM ELEMENTS
2015 PROGRAM HIGHLIGHTS
Mail Certification: Executive Mail Center Manager (EMCM) & Mail Design Professional (MDP)
Opportunity to meet and network with mailing industry leaders, including USPS executives
National Area Focus Group meeting, PCC Opening Session, Technology Tuesday
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GROWING THE BUSINESS TOGETHER
ALERTS
Watch for USPS mail certification program offerings
Registration is now open
Visit the NPF website frequently for continuous updates: http://npf.org/
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Postmaster General’sMailers Technical Advisory Committee
An association of associationsRepresentatives of mailing industry – not companiesCurrently 53 Association members
One Association Executive and up to Three Association Representatives per Association
2015 Focus Areas – defined by PMG First-Class Mail Periodicals Standard Mail Package Services
Preparation and Entry Visibility/Service Performance and Address
Quality Mail Piece Design and Product Development Payment and Acceptance
MTAC
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SOUTHERN AREA PCCs
Alabama
Mississippi
Suncoast
Gulf Atlantic
South Florida
Rio Grande
Fort Worth
Oklahoma
Arkansas
Dallas Louisiana
Houston
29 Active PCCs
30 Total Awards in 2014 6 Leadership Awards 24 Premiere Awards
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PCC MISSION STATEMENT Promote local cooperation and support of USPS
initiatives
Foster a close working relationship between USPS and business mailers
Share information and exchange ideas about new and existing USPS products, services, programs, and procedures that affect business mailers
Help PCC member organizations grow professionally through focused educational programs
September 21 – 25, 2015
Officers speaking
Nationwide at PCC events
Host city for National PCC
Week: Portland,Oregon
Consistent strategic
messaging
Premier and Leadership Awards to
PCCs
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NATIONAL PCC WEEK
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PCC STRATEGIC PLAN
Outreach to Major Metro PCC Tours
Expand PCC Education Opportunities – Certification Initiatives (EMCM & MDP, Workshops-in-a-Box, Monthly Webinars)
Increase PCC Membership
Strengthen PCC / MTAC Partnership
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INSIGHTFUL PCC ACTIVITIES at NPF 2015
PCC Opening Session
PCC Workshops
PCC Peer-to-Peer Roundtables
PCC Booth …and much more
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GALLUP POLLSurprising Facts
November 2014 Gallup poll show USPS enjoys the most positive image of 13 high-profile government agencies
72 percent of Americans surveyed rated USPS as excellent or good
The highest marks came from the youngest customers
WHERE DO WE GO FROM HERE
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MOBILE ACCESS
More than 2 million visitors have downloaded USPS app across all platforms
Over 40 million have visited our mobile site
We offer eCommerce features so you can buy stamps, create and print shipping labels, access to your USPS.com account or manage payments
Mobile site is m.usps.gov
WHERE DO WE GO FROM HERE
http://www.youtube.com/watch?v=MOXQo7nURs0
For Your Business!
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Thank You
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