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Introduction to Organisation
Development.
Session One:
Organisation Development
AndChange Management
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Definitions of Organisation
Development
Organisation Development is a planned process of
change in an organisation's culture through the
utilisation of behavioural sciences research andtheory.
Organisation development refers to the effort to
improve an organisation's problem-solving
capabilities and its ability to cope with changes inits external environment.
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Definitions of Organisation
Development
Organisation development is an effort
planned and managed from the top toincrease its effectiveness and health through
planned interventions in the organisation's
processes.
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Definitions of Organisation
Development Organisation development is a system wide
process of data collection, diagnosis, actionplanning, intervention and evaluation aimed at:
1. Enhancing congruence between organisationstructures, processes, strategy, people and culture.
2. Developing New and creative organisational
solutions.3. Developing an organistion's self-renewing
capacity.
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Summing up Organisation
DevelopmentOrganisation Development is a system wide
application of behavioural science knowledge
to the planned development, improvement and
reinforcement of strategies, structures and
processes that lead to organisationeffectiveness.
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The Challenge of Change
Globalisation:
New competition
New systems
New Opportunities
Threats
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The Challenge of Change
Information Technology:
New paradigms
Rapid pace of Innovation and change.
Growth of the knowledge worker
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The Challenge of Change
Managerial Innovation
Creating the new knowledge organisation
New Business strategies
Being Proactive
Empowerment
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The History of Organisation
Development
OD developed through the various streams as
illustrated below:
Practice Laboratory Training
Action Research Survey Feed Back
Participative Management
Quality of Work Life
Strategic Change
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Participative Management
Exploitative Authoritative:
Organisations exhibit an autocratic top
down approach.
Employee motivation is based on
punishments and occasional rewards.
Communication is one way and there is
little or no lateral interaction or teamwork.
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Participative Management
Benevolent author itative:
A paternalistic style
Employee interaction &communication
Decision making is allowed within defined
limits.
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Participative Management
Consultative:
There is high employee interaction.
Communication and decision-making.
Although employees are consulted,
management makes the final decisions.
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Participative Management
Participative Group:
Designed around group method of decision-
making and supervision.
Groups are involved in making and
appraising decisions.
Both lateral and vertical communication
takes place.
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The 5 Stems of OD Practice
CurrentOD
Practice
1950 1960 1970 1980 20001990
Laboratory Training
Action Research/Survey Feedback
Participative Management
Quality of Work Life
Strategic Change
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