Network performance management solutions for wireless To support your business objectives
Integrate new mobile technologies with IBM Tivoli Netcool Performance Manager for Wireless Development Toolkit.
Highlights
Collect and analyze data from
multiple vendors and technologies,
including new or secondary network
elements or customized services
that may not have wide distribution
Take full control of IBM performance
management technology to
build customized interfaces and
meet individual service provider
requirements
Bring new technologies to market
quickly and cost-effectively by
leveraging proven, standardized
processes to develop performance
data collection interfaces
To keep telecommunications networks
running smoothly, operations organiza-
tions must collect, analyze and report
on traffic data from all the vendors and
technologies they support — which is
no small task when you consider how
quickly wireless networks change.
When presented with a new technology
or upgrade to an existing technology,
service providers may face a dilemma
of deploying it now to satisfy customer
demand (even though its manage-
ment will require manual, time-intensive
processes) or waiting for vendors to
develop performance data collection
interfaces that fit within current organi-
zational processes.
IBM Tivoli® Netcool® Performance
Manager for Wireless Development
Toolkit gives IBM system integrator
and original equipment manufacturer
(OEM) partners the ability to define
and develop customized performance
management solutions efficiently and
cost-effectively. Together with IBM
Tivoli Netcool Performance Manager
for Wireless and IBM Tivoli Netcool
Performance Manager for Wireless
Technology Packs, the development
toolkit offers a complete and flexible
performance management solution that
can significantly improve time to market
and reduce deployment costs.
Leverage an all-inclusive roadmap
IBM is committed to delivering a
comprehensive portfolio of standard,
off-the-shelf performance manage-
ment network element interfaces in
the form of Tivoli Netcool Performance
Manager for Wireless Technology
Packs. These applications — fully
developed and supported by IBM in
2
conjunction with major network equip-
ment provider releases — sit on top of
the Tivoli Netcool Performance Manager
for Wireless core platform and deliver
technical performance management
features and functionality for specific
software or network elements. They offer
an efficient way to aggregate and corre-
late data from multiple vendors and
all the technologies that provide key
functionality within the network, such
as Global System for Mobile (GSM),
General Packet Radio Service (GPRS),
Universal Mobile Telecommunication
System (UMTS), Code Division
Multiple Access (CDMA), Evolution-
Data Optimized or Evolution-Data only
(EVDO), Worldwide Interoperability for
Microwave Access (WiMax) and IP
Multimedia Subsystem (IMS).
The Tivoli Netcool Performance
Manager for Wireless Technology Packs
portfolio helps address the majority of
service provider needs, allowing them
to quickly deploy and upgrade services
in the rapidly changing wireless arena.
But system integrators and OEMs also
need to deploy new or secondary
technologies such as value-added
services or transport and transmission
solutions. These technologies generally
have a greater list of smaller vendors
and may need to be customized for
individual customer requirements. Tivoli
Netcool Performance Manager for
Tivoli Netcool Performance Manager for Wireless Development Toolkit helps IBM system integrator and OEM partners easily populate managed objects into the Windows user interface.
Wireless Development Toolkit offers IBM
Business Partners the flexibility to build
on the strong portfolio of off-the-shelf
Technology Packs available from IBM.
Tivoli Netcool Performance Manager for
Wireless Development Toolkit is a pack-
aged solution offering IBM Business
Partners the tooling capability to define
and develop their own Tivoli Netcool
Performance Manager for Wireless
Technology Packs. It allows system
integrators and OEMs to take full
control of Tivoli Netcool Performance
Manager for Wireless technology when-
ever business requirements call for it.
Deliver customized solutions efficiently
Tivoli Netcool Performance Manager
for Wireless Development Toolkit is an
important resource for every stage of
Technology Pack design and develop-
ment, including requirements capture,
low-level component design, documen-
tation and package production. It offers
the flexibility of a customized solution
without the cost and time-intensive
development cycles typically associated
with customization projects. The Toolkit
packages the same fully standardized
process that IBM uses internally to
create off-the-shelf Technology Packs.
This well-defined, proven process is the
most efficient and effective way for IBM
Business Partners to build their own
customized Technology Packs.
When network equipment providers
create Technology Packs with Tivoli
Netcool Performance Manager for
Wireless Development Toolkit, they do so
according to their own product release
3
schedules. This amount of control
means new technologies get to market
faster, and service providers can deploy
them as soon as they’re available.
Streamline data collection
interface creation
Tivoli Netcool Performance Manager
for Wireless Development Toolkit can
help reduce the cost of new tech-
nology deployment and development.
It turns performance data collection
interface development into a system-
atic, repeatable process — improving
developer productivity and shortening
development cycles. In the process,
requirements and design information for
each Technology Pack are checked into
a repository, making it easy to main-
tain the integrity of each project and
communicate key elements to various
team members.
Tivoli Netcool Performance Manager
for Wireless Development Toolkit is
Microsoft® Windows® compatible, with
a graphical user interface that makes it
easy to use. It is built around a central
database — the KPI (key performance
indicator) Repository — which holds
requirements and design information
for each Technology Pack project. On
top of this database resides an applica-
tion called Tech Pack Designer, which
includes tools for working interactively
with Technology Pack definitions as
well as inserting, processing or
extracting information.
IBM Business Partners who build new
Technology Packs with Tivoli Netcool
Performance Manager for Wireless
Development Toolkit are responsible for
supporting them throughout their life
cycle. But IBM has a thorough training
A well-defined, proven process
The workflow for creating new Technology
Packs with Tivoli Netcool Performance
Manager for Wireless Development Toolkit
follows a seven-step process, validated inter-
nally within IBM:
1. Build a new KPI repository. Set up a
separate database, or KPI repository, for
each new Technology Pack.
2. Define Technology Pack require-
ments. Define KPIs, KPI groups, abstract
mappings, busy hours and summaries
with the LIF Parser, Counter Parser and
KPI Producer tools.
3. Produce Product Requirements Spec
(PRS). Create required documentation
with the Documenter form.
4. Define remaining Technology Pack
details. Define network configuration or
raw tables and columns, and loader or
metalayer mappings with the Component
Designer tool.
5. Run output tools to produce
Technology Pack files. Extract informa-
tion in various formats for documentation,
data descriptions for use by other tools or
as Technology Pack components.
6. Produce final documentation,
if needed.
7. Back up repository data. Copy data
with the Data Manager tool, to keep it safe
for future development projects.
The toolkit enables you to easily establish a detailed entry of individual KPI requirements.
TIS14017-USEN-00
process in place to support Technology
Pack development based on Tivoli
Netcool Performance Manager for
Wireless Development Toolkit. Training
material is also available to help devel-
opers build the gateways, or data
sources, needed to parse raw data into
a format new Technology Packs can use.
IBM can also make available existing off-
the-shelf data sources that vendors may
purchase and use as a baseline.
For more information
To learn more about how Tivoli Netcool
Performance Manager for Wireless
Development Toolkit can help your
organization bring new or secondary
wireless technologies to market faster,
contact your IBM representative or IBM
Business Partner, or visit ibm.com/tivoli
About Netcool software
The IBM Tivoli Netcool software portfolio
is used by many of the world’s leading
service providers for its ability to consoli-
date and manage events, network
performance, service quality and the
customer experience across some of the
largest, most complex, heterogeneous
environments. The Tivoli Netcool soft-
ware portfolio offers broad collection,
consolidation and correlation capabili-
ties to help organizations rapidly identify
and resolve problems and improve
operational efficiency. By combining
real-time service modeling and impact
analysis capabilities with scalable fault
and network management, the Tivoli
Netcool software portfolio helps orga-
nizations to effectively manage the
availability, performance, service quality
and security of business applications
and services.
About Tivoli software from IBM
Tivoli software provides a set of offer-
ings and capabilities in support of
IBM Service Management, a scal-
able, modular approach used to
deliver more efficient and effective
services to your business. Helping
meet the needs of any size business,
Tivoli software enables you to deliver
service excellence in support of your
business objectives through integra-
tion and automation of processes,
workflows and tasks. The security-rich,
open standards–based Tivoli service
management platform is complemented
by proactive operational management
solutions that provide end-to-end visi-
bility and control. It is also backed by
world-class IBM Services, IBM Support
and an active ecosystem of IBM
Business Partners. Tivoli customers and
business partners can also leverage
each other’s best practices by partici-
pating in independently run IBM Tivoli
User Groups around the world — visit
www.tivoli-ug.org
© Copyright IBM Corporation 2007
IBM Corporation Software Group Route 100 Somers, NY 10589 U.S.A.
Produced in the United States of America December 2007 All Rights Reserved
IBM, the IBM logo, Netcool and Tivoli are trademarks of International Business Machines Corporation in the United States, other countries or both.
Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries or both.
Other company, product and service names may be trademarks or service marks of others.
Disclaimer: The customer is responsible for ensuring compliance with legal requirements. It is the customer’s sole responsibility to obtain advice of competent legal counsel as to the identification and interpretation of any relevant laws and regulatory requirements that may affect the customer’s business and any actions the reader may have to take to comply with such laws. IBM does not provide legal advice or represent or warrant that its services or products will ensure that the customer is in compliance with any law or regulation.
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