Think of the people that you interact with on a daily basis, both personal and professionally.
What is your relationship? Have you carefully cultivated and nurtured
those relationships? Do you feel good about those relationships?
Relationship Discussion
Basic Building Blocks◦ Golden Rule – Treat others as you want to be
treated◦ Platinum Rule – Treat others as they want to be
treated Respect and Trust
◦ Treat others with respect, and they will trust you◦ Maintain that trust to retain that respect
Building Relationships
Stay Professional Establish Credibility Understand Others’ Point of View
Improving Your Personal Skills
Be your best in every situation The way you act reflects on your character Learn to deal with situations in an appropriate way
◦ Describe the perceived problem as briefly as possible◦ Disengage your emotions, give objective, relevant facts
(use examples)◦ List all possible reasons and causes◦ What do you want the end outcome to be◦ Write down risks and benefits of each solution◦ Choose the most appropriate solution◦ Identify who, what, where, when, and how◦ Evaluate and learn from mistakes
Stay Professional
Be sincere Be truthful and upfront with others – it goes
a long way to gain another person’s respect and trust
Act with integrity – being consistent based on your values
Be trustworthy – say what you will do, and do what you say you will do
Establish Credibility
Do what you say and say what you’ll do Avoid office gossip Help out in a pinch Get to know your coworkers
Encourage and Develop Trust withYour Coworkers
Reflect on what others tell you Even you disagree, take the time to learn
and understand another person’s perspective
Understand Other’s Point of View
Be as source not hindrance Never return evil for evil Be willing to listen Give people what they need Stop worrying about who gets the credit
Simple Ways to Encourage Coworkers
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