Inspiring Innovation Success Amid the COVID-19 PandemicApril 14th, 2020
www.planbox.com [email protected]
North America: +1-855-752-6269 Europe: +44-1239-243-243International: +1-514-788-4703 option 1
Introductions
Arthur LiberianSenior Innovation Advisor
Paul FletterInnovation Manager
Aleksandra GutsmanSolution Consultant
Agenda
State Of Innovation During Challenging Times
Critical Skills Innovators Can Apply
COVID-19 Case Study by Hollister Incorporated
Proactive Challenge Planning For Right Now
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Transforming the Culture of Innovation with Planbox
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Planbox COVID-19 Challenge “Kits”
Preparing for a Post-Covid World
What Is Happening Around Us Right Now
Global economy will suffer for years to come, says OECD
Poll Question #1
To what extent do you agree to:Since the COVID-19 outbreak, my innovation priorities have shifted.
a) Strongly Agreeb) Agreec) Disagreed) Strongly Disagree
The next decade may produce more groundbreaking innovations than the last 100
AGE OF INFORMATION
1980
System of Recordfor Financials
AGE OF CUSTOMER
2000
System of Record for Customers
AGE OF INNOVATION
2020
System of Record for Innovation
A New Era of Sustainable Innovation
Years of Domain
Expertise
20+Enterprise
Deployments
400+Engaged
Participants
5M+Realized ROI for
Customers
$10B+
Transforming The Culture Of Innovation
#1 in Forrester Wave by a Moonshot for Innovation Management Platforms 2020According to Forrester:“Planbox provides some of the more advanced capabilities we observed.”
• Perfect Score on 17 of 20 criteria for Superior Platform Capabilities & Corporate Strategy
• Overall Weighted Grade of 94% in both areas
State Of Innovation During Challenging Times
Ideal time to drive company-wide innovation
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Opportunities for companies to introduce net-new services
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More start-ups have launched and propelled to become leaders
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Innovators are Creative, Collaborative Problem Solvers
Innovators have Frameworks, Tools and Methods for Tough Problems
Innovators Connect Problems and Solutions
Innovators Listen to and Make Sense of Customers and Trends
Critical Skills Innovators Can Apply
Poll Question #2
What new issues has your organization been facing since the outbreak?
(select top 3 answers)a) Change in customer’s behavior/needsb) Adapting to virtual products/servicesc) Employee engagement d) Supply chain managemente) Efficiency and costs
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How Do We Respond to Significant Changes in Our Society
Engaging Front Line Employees to Capture Customer Voice
Accelerating Virtual Services
Work From Home Best Practices
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Working with Supply Chain
Improving Efficiency & Reducing Costs
Capturing Business Continuity Lessons Learned in Real Time
Seven Challenges for Speed, Focus & Simplicity
Hollister Incorporated
Sustainable, inclusive innovation requires engaged participation from a diverse ecosystem of contributors
Targeted Transparent Connected
Global Collaboration Focused on Common Goals
People who use our products and services are on a challenging life journey – our commitment is to make a difference in that journey.
Serving People Throughout the Global Community
Hollister Incorporated COVID-19 Case StudyThe Process:
Rate Ideas on:• Impact• Effort• Timing
Review & Process Ideas
Ideas Packaged by:
• Solution Type
• Owner
Feasible Ideas Review
ImplementIdeas
Technical Team Review Team
Regulatory & Legal Qualified Collaborators Outcomes:
1) Quick Execution
2) Engage Associates
3) Short/Long Term Ideas
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What can we do quickly to aid the outside world?
Hollister Incorporated COVID-19 Case StudyThe Challenge:
CreativelyRe-Purpose
Current Materials
UtilizeExperience &Competences
Collaborate With Local Businesses
The best ideas can be successfully implemented quickly and without disruption
Innovation Campaign in Response to Current Events
Hollister Incorporated COVID-19 Case StudyThe Results (5-day submission period, ended April 3rd):
Additional opportunities
categorized and scored27 mask-related
ideas immediately
Idea repository for med/long term
solutions
Filter & Sort Ideas
# Evaluated Ideas 87Participation Rate 25%# Ideas/Day 6xImplemented Ideas 3
Global System of Record for Innovation
Global CI, Digitalization & Modernization Program
Global Ideation Program
Strategy Aligned Challenges Operationalizing Design Thinking Framework
Tech Scouting and Innovation Portfolio Management
Transform to an Agile &Digitally-Enabled Organization
Build a Cohesive Culture of Innovation
Co-create Integrated Technologies with Suppliers
Innovation Use Cases on the ART OF THE POSSIBLE
DISCOVER INNOVATE INCUBATE COMMERCIALIZE
Ecosystem: Solvers, Startups, Partners, Clients & Employees
Learn & Iterate
FORM
ULA
TE
STRA
TEG
Y BUSIN
ESS O
UTCO
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Insights & Sentiments:
PLANBOX: A Single System of Record for Innovation
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Standardized Topic, Statement, Idea Form, Review Criteria
Communication Email
Consulting Assistance to Quickly Launch
Teams to share with:
• Safety & Health• Employee Engagement• Manufacturing• Digital Teams
Planbox COVID-19 Challenge “Kits”
Innovation Central COVID-19 Challenges
COMMUNICATION COLLABORATION INNOVATION
DepartmentalCommunicationTools
EnterpriseCollaborationSolutions
Center of Excellence for Innovation
$2.6B Market Size based on 15% CAGR from 2019-2025 – Source Forrester
How to Prepare for a Post-Covid World?
Questions?
UPCOMING WEBINAR: APRIL 23RD, 2020 1PM EDT Escalate & Intensify Company-wide Innovation Focus Even in Though
Times – In Fact More-so
www.planbox.com/covid-19-business-threat-challenge-startersCOVID-19 Business Threat Challenge Starters
For any questions, please contact: [email protected]
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