© 2014 VMware Inc. All rights reserved.
Inside VMware’s Digital Transformation Journey
Avon Puri, Vice President, Business IT
Business IT – Business Capability Footprint
2
Demand to Quote
Order to Fulfillment
Invoice to Cash
Issue to Resolution
Record to Report
Procure to Pay
Hire to Retire
Idea to Offering
Order
Management
Pricing
Management
Fulfillment
Enablement
Supplier
Qualification
PO Management
PR Management
BUSINESS CAPABILITIES
Data
Acquisition /
Integration
Data Aggr. &
Consol.
Data
GovernanceData Security
Master Data
Management
Content
Management
INFORMATION MANAGEMENT
Ideation
Offering
Preparation
Offering
Enablement/NPI
Retirement /
Product Sunset
Taxation
Collections
Commissions
Rev. Rec.
Management
Customer Acct.
Management
Revenue
Reporting
Invoice
Management
Billing
Credit
ManagementIssue
Management
Knowledge
Experience
Entitlement
Management
Customer
Experience &
Advocacy
General Ledger
Accounting
Fixed Assets
Cash
Management
Tax
Treasury
Accounting
Reports
AP Invoice &
Payment
Management
Expense
Management
AP Reports
Resource
Planning
Recruitment and
Sourcing
Advance
Analytics
Planning and
Forecasting
Consolidation
Reporting &
Presentation
Partner
Lifecycle
Management
Marketing
Strategy &
Planning
Demand
Generation
GTM Strategy &
Planning
Sales Execution
Management
Fund
Management
Bookings
Resource
Development
Compensation,
Rewards and
Benefits
Redeploy and
Retire
Employee
Information
Management
500+ Apps
10M+ LOC
DPL
DIGITAL
DNA
Cloud First (Private Cloud)
Mobile Moments
Internet of Things (IOT)
Analytics
VMware on VMware
DevOps/ Continuous
Delivery
CONFIDENTIAL3
IT as a catalyst to drive
DIGITAL TRANSFORMATION
How to deliver Scalable and
Secure solutions?
How to drive high ROI –
Optimization, Efficiency and
Business Value ?
Project
Delivery
IT as a Technical Partner
PROJECT DELIVERYTO
Cloud Mobility
4
• Private cloud for IT users company wide
• Cloud services competitive with 3rd parties
• Good enough for R&D
Our Objectives
A small team with a service orientation
Organization
Dedicated
Global VMware
IT team
“Cloud First”
Policy
Multiple Service
Levels
VMware’s Private CloudVMware’s Internal Private Cloud at Scale
VMware’s Private Cloud 5
5 Datacenters
(2 US, 1 EMEA, 2 APAC)
20 Cloud
Instances
80+ vCenter
Server Instances
1,300+ ESXi
Hosts
50,000+ Running VMs
90,000+ Available VMs
300,000+Allocated VMs
3,000 Desktops
Horizon Managed Service
for VMWare Bangalore
A Perspective on the Size of Our Private CloudVMware IT Private Cloud – Size
6
Complex Instances – Private Cloud Handles with EaseAbout 4 Years Ago.. Since Past 3 years – Optimized & On-Demand
Agility
Automated IT
Instance Delivery
enables Rapid
response to Business
Needs.
Significant Reduction
in “Wait Times”.
Control
Personalized,
Business specific
Policy and Standards
Enforcement Possible
via Approvals &
Blueprints
Benefits
Stability & Productivity
Enables Stable,
Predictable
Environments
(>50VMs) with low
error rates and
Predictable
Extensibility
Ability to seamlessly
Integrate with other
VMware Management
Suite of Products
(vROps, LogInsight,
Management Packs)
Continuous Feature Trails
Continuous Delivery
DevOps
Reduced Time to Value/ Market
Deploy when ready
Agility
Software enabledVersion Control
8
~2X Speed for MVP
(Minimum Viable
Product)
4 Instances vs 17
Instances
25% ~ 30%
Reduced effort
spend on Instance
stabilization
issues
100%
Deployment
Automation
Business Agility
Rapid turn around with an ERP
and Several Integrations with
other systems
(SAP Project in 10 Months)
High Availability
Protect Single Point of Failure
via
VMHA & DRS for High
Availability.
Disaster Recovery
Disaster Recovery within 2
Hours (via Site Recovery
Manager) & On-Demand DR
Bubble Testing
Simplified Operations
Real-time Log Management
and SOX compliance (via
vRealize Automation &
LogInsight)
Scalability
HANA Workloads on VMs
with
128 vCPUs & 4TB RAM
Cost Savings
Operational Cost Savings due
to increased operational
agility and developer
productivity (~30%)
DevOps- Key Benefits
Cloud Mobility
9
Look for Mobile
Moments
EmpowerBusiness
Innovation
Responsiveness
ChoiceSpeed
SimplicitySecurity
10
Mobile Only/Mobile
First - Demand
Any Device/ Any App
Instant Gratification
Economy
Mobility – Key Drivers
Mobility Journey
11
AgilityOn-Demand Infrastructure
Availability & Pre-wired
Instances
Extensibility
Integration with DevOps Toolkits
via vRealize Automation
Continuous Delivery
Continuous Testing & Integration (via
On-Demand Instance Creation/Destroy)
and Release Management (via vRealize
Code Stream).
EnterpriseMobility
BUSINESS MOBILITY4k+ Installs by 3K+ employees across 20+ applications and growing.
VMWARE ON VMWARESecure Access of applications on Any device via Workspace ONE.
EMPLOYEE PRODUCTIVITYAutomated Approvals, Smart Navigation and Resource locators.
ANALYTICALAnalytics permeates all applications. Significant Sales & Deal closure Efficiencies
TRANSACTIONAL
Centralized
ApprovalsLicense and
Service
Requests
(B2C)
Hybrid Credit
Estimator
VMware
Account and
Executive
Contacts (B2C)
PRODUCTIVITY
Conference
Room
Locator
People
SearchSafety &
SecurityOasis – Technical
Request
Scheduling
ANALYTICAL
Quarter End
Bookings
Flash
Deal Monitor * Sales Bytes
[WIP]
12
Experience
Transactional
Services
• Enterprise Biz Services
• Project Services
• Quote Information
• Project Status
• Calendar Services
• Location Services
• Parking
• Operations Services....
Intelligent Services
vAssist
(“Hey VMware”)
APPS
VOICE BOTS
• Predictive Services
• Daily insights and briefing
• Competition briefing
• Market/ Product insights
• Operations Insight….
Moving Beyond Apps
Things
IOT Labs: Use Cases Summary*
CONFIDENTIAL13
Secure
Campus
Visiting
VMWare
Workplace
OccupancyParking
& Charge Point
Securing Palo Alto
Campus leverages the V5
Systems Equipment
Enable Smart, Effective &
Efficient VMware Campus
Visit Experience
Desk Occupancy Analytics
across Palo Alto Buildings.
Insights to drive logistics
and any cost savings.
Indoor
Navigator
Navigator Assistant for
Indoor Navigation
Car Fleet
Management
Green Cars @ Bangalore :
Manage Fleet, Employee
Security & Productivity
related applications
Charge Point Reservation
Management allowing