© 2010 IBM Corporation
Innovation ProgramsMaking innovation possible for every IBM’er
September 29, 2010
Marcus Evans conference on Process Innovation
Philadelphia, PA
© 2010 IBM Corporation4
“Innovation that matters” to our clients and the world
Innovation is a societal –not a technological –phenomenon, that arises from the intersection of invention and insight.
44
Sam Palmisano, CEO IBM Corporation
Chart courtesy of David B. Lection
© 2010 IBM Corporation5
Innovation lifecycle at IBMBrainstorm, share ideas
Incubate and
collaborate
Validate and iterate
Identify the
challenge
Implement, go to
market
I N S
I D
EO U
T S
I D
E
Partners
Clients
Internal Stakeholders
IBM Lines of Business
GTO, GIO, IBV
reports
Sametime 3D
© 2010 IBM Corporation6
Innovation Vision
Make every IBM’er believe that they can be an innovator
Brainstorm, share ideas, incubate and collaborate
© 2010 IBM Corporation7
A culture of innovation
Supporting Tools and Processes
Communication & Recognition of
SuccessesStrong Executive and Management Support
Brainstorm, share ideas, incubate and collaborate
Executive Focus on “Innovation That Matters”
© 2010 IBM Corporation8
Innovation “Hubs”
An approach
A gathering place
An opportunity
Opportunity
Called…
You
Brainstorm, share ideas, incubate and collaborate
© 2010 IBM Corporation9
Idea management
“Tops Down” direction
“Bottoms up” crowd sourcing
Brainstorm, share ideas, incubate and collaborate
© 2010 IBM Corporation10
“Innovation That Matters” + “Innovation Hubs” = Increased Success
Well executed “Innovation
Challenges” drive higher adoption rates.
All ideas adoption averages 4%
0%
20%
40%
60%
80%
100%
1 2 3 4Peer review Accepted by Catalyst Adopted Closed
16%
27%
16%9%
Fishkill: 700+ >75 wins
Mexico: 110+, >45 wins
Ireland 650+ >170 wins
India: 4500+, >30 wins
Germany: 950+, >10 wins
Brainstorm, share ideas, incubate and collaborate
© 2010 IBM Corporation12
Innovation Hub Community: A place for education, discussion, information sharing and general communications
Brainstorm, share ideas, incubate and collaborate
© 2010 IBM Corporation13
Remote collaboration and web 2.0 tools How will we get there?Brainstorm, share ideas, incubate and collaborate
© 2010 IBM Corporation14
Don’t worry. TAP is here to help.
http://www.sxc.hu/photo/492545
hosting awareness+ discovery+ feedback+
Validate and iterate
© 2010 IBM Corporation15
Where innovators innovate…
We’ve gotStats!
People like you use…
People who have tried this
Innovation…
Rate this tool!
Featured Innovations
Carousel-style access to TAP
innovations by topic
Validate and iterate
© 2010 IBM Corporation16
CIO Innovation Fund
Encourage innovation while bringing value to our clients and our organization
Validate and iterate
Selection Criteria:Is it innovative?Does it benefit our organization or our clients?Will it have an impact on/value to the business?How risky/complex is it?
© 2010 IBM Corporation18
Innovation Portfolio Management
“Are we focused on the right areas?”
“Are these the right priorities
for the organization?”
“How do we know when we are done
innovating?”
© 2010 IBM Corporation19
RU
NTR
AN
SFO
RM
We discover, create and
incubate emerging technology solutions
and nurture innovation, to accelerate
IBM’s transformation
CIO Lab Mission
Demonstratewhat “the future of
work” can be
Innovateto accelerate CIO
initiatives
Developalternate application
management paradigms
TransformInnovation
Programs to support the
Smarter Enterprise
and Strategic Priorities
© 2010 IBM Corporation22
Checkpoint process
Capture learnings
Capture learnings
CONCEPT
EARLYPROTOTYPE
PILOT
POST PILOTCapture learnings
© 2010 IBM Corporation23
Questions?
Karen KeeterInnovation Strategist, IBM CIO Office“Innovation is a team sport”Email: [email protected]
© 2010 IBM Corporation24
Backup additional charts
More information on some of the things I only touched on briefly…
© 2010 IBM Corporation25
Key learning from CIO study on innovation (2006)
IBM Global CEO Study 2006750 CEO’s interviewed
Business model innovation matters
External collaboration is indispensable
Innovation must be orchestrated from the top
Identify the challenge
http://ibm.com/iibv
products
services
business processes
business models
management and culture
policy and society
© 2010 IBM Corporation26
IBM Academy of Technology
Identify the challenge
Academy Affiliates
IBM ResearchProfessions
Architecture Boards
Communities ofPractice
Advance the understanding of key technical areas, Improve communications in and development of IBM's global technical community, and Engage clients in technical pursuits of common value
www.ibm.com/ibm/academy
© 2010 IBM Corporation27
Promising software programs in research not yet commercialized.Outside companies and developers contribute valuable ideas about bringing them to market. First-cut versions of research technology available for free trial attracting thousands of early adopters, innovators, and entrepreneurs to site. 40% of technologies on the site graduate into IBM products or industry standards.
AlphaWorks – Speeding IBM Emerging Technologies to the outside early-adopter community
http://www.alphaworks.ibm.com/
© 2010 IBM Corporation28
“Jamming” – Worldwide collaboration to identify pragmatic ideas for IBM
What are Jams?•Global on-line brainstorming sessions open to all employees
−Hosted on w3 for focused period of time – usually 72 hours
−Designed to accelerate culture change, engage employees directly in important business decisions and generate a wealth of actionable ideas
−Can be internal, external or both. Participants post ideas and best practices, comment on and refine others, rate best suggestions for implementation
−Examples : WorldJam, ManagerJam, ConsultantJam, ValuesJam, WorldJam2004, InnovationJam, Security Jam, Smarter Supply Chain, Global Pulse 2010… https://www.collaborationjam.com/
© 2010 IBM Corporation29
Sensing and Visioning Programs (GTO, GIO and IBV)Global Technology Outlook (GTO)– Highlights emerging software, hardware, and services technology trends that are
expected to significantly impact the IT sector in the next 3-7 years
– Influences technical strategy ensuring company is focused on major opportunities for new growth
– Identifies technologies that may be disruptive to an existing business, have the potential to create new opportunity, and can provide new business value to our customers
Global Innovation Outlook (GIO) 2005-2009- http://www.ibm.com/ibm/gio
– Through a global, multi-disciplinary, collaborative process captures candid conversations about important issues of our day
– Rather than predicting the future, the GIO searches for the sparks that will ignite meaningful change for individuals, businesses and the world
– 100+ IBM researchers, consultants and subject matter experts; 109 ecosystem participants
Institute for Business Value (IBV) –http://www-935.ibm.com/services/us/gbs/bus/html/bcs_whatwethink.html
– The IBM Institute for Business Value provides strategic insights and recommendations that address critical business challenges and capitalize on new opportunities. Our research is used by senior executives to help them anticipate changes in their industries and prioritize strategic and operational alternatives for action
– Well over 100 studies are currently available across many industries and areas of functional expertise
– Our recently published Banking 2015 study explores key megatrends influencing the future of banking and assesses implications for existing players
© 2010 IBM Corporation30
Collaborative Innovation
http://www-03.ibm.com/innovation/discovery/index.html
https://www.collaborationjam.com/
Brainstorm, share ideas, incubate and collaborate
© 2010 IBM Corporation33
Innovation Challenges
Used as a means of focusing idea generation
Communicated to target audiences
Executive assigns individuals as Catalysts, to follow up on ideas generated by the challenge
Key factors in the effectiveness of a challenge:o Balanced scope of challengeo Degree of publicity and visibilityo Level of commitment from sponsoring organization, to review and act on submissions
© 2010 IBM Corporation34
“Sametime 3D”- A new way to collaborateBusiness Value:Supports enhanced collaboration
activities using virtual worlds, integrated with Lotus Sametime 8.01(or later)
Business Venues:BoardroomCollaboration spaceTheater
Platform features:Reusable meeting spaces Presentation and video viewingIn-world tools to support virtual meeting activitiesOptional spatial voiceAccess control via Enterprise directoryWe based administrator tools
http://www-03.ibm.com/press/us/en/pressrelease/27831.wss
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