IndEA: NIC’s Experiences & Road Ahead
Insights from EA & IndEA Adoption by NIC
D C Misra
DDG, National Informatics Centre
08 August 2019
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Agenda 1 2 3
NIC’s EA Projects & Initiatives
EA – Challenges & Opportunities
Way Forward
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Agenda 1 2 3
NIC’s EA Projects & Initiatives
EA – Challenges & Opportunities
Way Forward
Defining Enterprise Architecture
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• Enterprise: Any collection of organizations that have common goals • Union Government or State Government at broader level
• Individual Ministry or Department at narrower level
• Enterprise Architecture: Description of the current and future services, processes and information systems of the enterprise aligned with its vision, goals & objectives
• Enterprise Architecture is both a process and a tool for translating vision and strategy into effective change
Leveraging Enterprise Architecture Throughout the globe many countries have utilized Enterprise Architecture approach to successfully undertake transformation journeys
24 July 2019 Sikkim State EA Initiative 5
EA mandated by act of Parliament
The United States of America
South Korea Singapore
Germany United Kingdom New Zealand
Australia Finland Estonia
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The IndEA Framework
IndEA Vision
IndEA Principles IndEA Reference Models
States & UTs GoI Ministries PSUs
• Unified & Uniform Interfaces • Citizen/ Business-centric Services • Guaranteed Service Levels • Effective Program Management • Less Government, More Governance • Security & Privacy
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TECHNOLOGY STAKEHOLDER BENEFITS PROCESS / PEOPLE
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Eight Reference Models of IndEA
IndEA
Business Reference Model
Data Reference Model
Application Reference Model
Technology Reference Model
Architecture Governance Reference Model
Integration Reference Model
Performance Reference Model
Security Reference Model
Provides Portfolio
of Services to
Guides Design & Implementation of
Life-cycle Mgt of Enterprise Data of
Specifies Technology Landscape & Standards of
Provides Application Portfolio & S/w
Development methods to
Interoperability & Integration of
Specifies Standards & Best Practices for
Security of assets of
Defines methods for Outcome
Assessment to
36 Principles
Published Documents:
• IndEA Framework
• IndEA Adoption Guide
• IndEA Primer & Quick Start Guide
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IndEA: A National Standard
NIC’s EA Projects & Initiatives NIC is among the first Government Organizations in the country to utilize EA approach
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Panchayat Enterprise Architecture Framework - 2012
Reference for development of enterprise systems supporting activities of Panchayati Raj
Institutions of the nation
Drinking Water & Sanitation Enterprise Architecture - 2015
Reference to guide development of all e-governance applications supporting
automation requirements of MoDWS
NIC’s EA Projects & Initiatives NIC’s has utilised IndEA in various projects over the last two years
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NIC-EARD
EA Enterprise Architecture
EAF Enterprise Architecture Framework
EA Projects Managed, Guided & Supported by NIC using IndEA
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NIC’s EA Capacity Building Initiatives
Established Enterprise
Architecture Resource Division
(EARD)
Conducted series of trainings on EA/IndEA for selected NIC professionals
Successfully engaged LBS
National Academy of Administration (LBSNAA) to have EA as one of the
course topics
Organized EA workshop for NE
states
Operationalised EA resource
website http://nicea.nic.in
1 2 3 4 5
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Agenda 1 2 3
NIC’s EA Projects & Initiatives
EA – Challenges & Opportunities
Way Forward
Characteristics of IndEA Compliance NIC’s experience with EA and IndEA suggests four key characteristics of beneficial EA projects
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Key Characteristics
Goal & performance orientation – use of KPIs
Citizen & service centricity – end-to-end digital services
Focus on interoperability & data standards
Configurability & flexibility of the resulting solutions
Challenges Several impediments remain in utilizing EA / IndEA
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Everything yesterday – applying architecture when urgent change is the nature
EA remains a hard sell – senior level buy-in is essential but difficult; lack of participation
Limited understanding & capacity – to develop and take advantage of architectural outputs & models
Architectural quality is subjective – how to assess appropriateness of architectural outputs
Opportunities Various opportunities exist to create greater value
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Continued emphasis on citizen-centricity & outside-in perspective
with service focus
Disseminate best practices via
frameworks and architectures
Enable whole-of-government through
repository of services, capabilities & systems
Improve ICT investment planning through big picture
insights
Goal & performance orientation
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Agenda 1 2 3
NIC’s EA Projects & Initiatives
EA – Challenges & Opportunities
Way Forward
Advancing Use of IndEA
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Awareness & capacity building at
various levels
Best practices & guidelines for
applying EA/IndEA in specific scenarios
Domain frameworks & reference
architectures
1 2 3
Evolving towards a more agile approach
Repository to store, analyse and report
on EA models
4 5
Thank you D C Misra ([email protected])
DDG, National Informatics Centre
Ministry of Electronics and Information Technology
Government of India
Panchayat Enterprise Architecture Framework Reference for development of Panchayat Enterprise Suite
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Framework to guide development and evolution of a suite of common enterprise systems supporting activities of Panchayati Raj Institutions, covering aspects including planning, budgeting, implementation, accounting, monitoring, social audit and delivery of citizen services like issue of certificates, licenses, etc.
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Return to Projects & Initiatives Slide
Ministry of Drinking Water & Sanitation Enterprise Architecture (1/2)
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Reference to guide development of all e-governance applications supporting automation requirements of MoDWS. EA sought to optimise across the enterprise the often fragmented legacy processes (both manual and automated) into an integrated environment
Ministry of Drinking Water & Sanitation Enterprise Architecture (2/2)
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mSBM & SwachhApp
SBM-G Digital Platform
Single Source of Truth
Workflows & Data Quality
Geotagging & GIS
Role based access with tokenization 1947 1981 1991 2001 2014 2018
Rural India Sanitation Coverage %
<1 1.00 9.00
21.92 38.70
94.35 As on 02 Oct 2018
Source: Swachh Bharat Mission (Gramin) Dashboard
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LandHub EA: Driving Integrated Service Delivery
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As-Is State To-Be State
Tran
sfo
rmat
ion
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University Enterprise Architecture Framework (1/4) NIC’s understanding of University sector had matured through…
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Ministry of Tourism
38+ Universities
10+ solutions
~10 modules ~100 sub-modules
Karnataka
Bihar
Kerala
Chhattisgarh
Odisha
Uttarakhand
1 2 3 4
5 6 7
7 Center + States / UTs
University Enterprise Architecture Framework (1/4) Tailored University EA Framework
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University Architecture
University landscape
University EA Framework
University specific ERP
implementation
Comprehensive University ERP
Solution
University Enterprise Architecture Framework (1/4) Several Workshops were conducted with NIC State Units and Universities across the Country
• Video Conference • 2 rounds of video conferences held with NIC State units including
Chhattisgarh, Kerala, Karnataka, Bihar, Odisha, Uttarakhand, Haryana, Maharashtra, Himachal Pradesh
• 9 NIC State units participated in the workshop
• Regional workshops • 5 Regional workshops conducted in Delhi, Shillong, Chandigarh, Patna,
Bengaluru • 20 States / UTs representatives participated in the workshops • 107 Universities participated • 250+ participants from universities, NIC state units and State Education
Directorates
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Architecture Domains
Reference models
University Enterprise Architecture Framework (UEAF)
Stakeholder visions
Central and State Gov
Regulatory, Statutory, Accreditation Bodies
Universities and Institutions
Strategic IT Goals Reusability Ease of use Standardization
Multi channel experience User centric Flexibility and agility
BUSINESS: 4 Groups with 16 domains and 104 capabilities tailored for Indian Universities
PERFORMANCE: ~200 KPIs across MHRD, UN SDG, NIRF, NBA, NAAC, Times Higher Education performance models
GOVERNANCE: Two tiered governance model (Central and University level) framework
Adoption guidelines
Principles Standards Guidelines
Architecture tools and repository
APPLICATION INTEGRATION: India and University Stack identified and 25+ API / Web Services associated with Universities
SECURITY: Security components for 7 layers with 15 security policies identified
TECHNOLOGY: 8 technology layers with 50+ broad based components identified
APPLICATION: 3 groups with 50+ applications identified
DATA: 96 data entities and 150+ data attributes identified to facilitate seamless exchange with central MHRD initiatives
Applicants, Students, Alumni
Faculties and Staff
Parents Citizens Industry Funding agency
Employers
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Key NIC EA Projects DigitalNIC
EA
• Enterprise Architecture for NIC as an organization
• Guide NIC’s journey towards a digital organization
• Use of IndEA, TOGAF & IT4IT
Public Service
Commission EAF
• Reference for development of Enterprise Architecture and automation system for State Public Service
Commissions in India
• Development of a common, configurable product
Document Registration System EA
• Reference for development of Enterprise Architecture and automation system for Document Registration
• One nation, one platform
State Finance
Mgmt EAF
• Framework for State Finance Management
• Dissemination of best practices in ICT for State Finance Management
LBSNAA EA • Evolve existing ICT systems towards a more integrated
platform for the Academy’s activities
• Increase return on investment from ICT
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Meghalaya State EA: Service Centric NIC constructed the profile of services to understand the engagement of various citizens & businesses with State Government
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Department / Sub-Dept.
Sub-Dept Type
Multi-Dept
Service
1. Owner Department
Deparment
Level
Channel
3. Request & Delivery Interface
2. Service Characteristics
4. Departmental Collaboration
Type
Target
Nature
Modality
Payment
Single Dept
G2G, G2B…
Individual, Family…
Regulatory, Development…
Informational, Transactional
Paid, Unpaid
Collaborating Department(s)
Department / Sub-Dept
Directorate, Undertaking…
Department / Sub-Dept
State, District, Block…
Online, Offline, Hybrid
Meghalaya State EA: Service Centric There exists a large potential for adoption of digital technologies for services
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Request Mode Delivery Mode Multi-Departmental Collaboration
Hybrid 8%
Offline 80%
Online 12%
Hybrid 4%
Offline 83%
Online 13%
No 75%
Yes 25%
Data as of October 2018 Data is based solely on understanding of NIC, and may get revised upon detailed study with Meghalaya Government Departments
Meghalaya State EA: Service Centric Opportunities exist across services delivered by Departments to Citizens, Businesses, Government Employees, and other Departments
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0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
G2C G2B G2G G2E
Offline Online Hybrid
Data as of October 2018 Data is based solely on understanding of NIC, and may get revised upon detailed study with Meghalaya Government Departments
Meghalaya State EA
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Realizing State EA Blueprint
02 Creating showcase for other states
03 Building the state’s own capability
01
Focus
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Return to Projects & Initiatives Slide
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