ICT as an infrastructure for Investment
Ashraf Abdelwahab, Ph.D.Corporate Affairs Manager Egypt & North Africa [email protected] Microsoft
Investing in ICT infrastructure
The Cloud
Connected Government: Government as a Service
AGENDA
How can Microsoft support Iraqi’s Economic Growth?The case of Egypt
New Technologies, New Era
2
Investing in ICT infrastructure
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• ICT is not an add-on, it is a basic building block (part of the country’s
infrastructure)
• Investing in ICT as an infrastructure is a major component for growth
• Managing nation wide ICT plan needs good governance
• A reliable, well designed and implemented ICT infrastructure leads to:
● Better government services
● Foster innovation
● Support SMEs and young entrepreneurs
● Attracts investments
How?
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• International ICT companies would invest in Iraq if there is a clear vision,
that translates into a set of policies to support ICT. For example:● Transform government services to electronic format (including health, education,
justice, subsidy, …)
● Deploy broadband connectivity and explore alternative technologies
● Promote access to Internet through different models
● Neutral and open Government Procurement law and regulations
● Support IPR through fair regulations and law enforcement mechanisms
● Legislative infrastructure for data protection and privacy, cyber security,
authentication, ….
● Adopting outsourcing for implementing government ICT projects
● Encouraging PPP models for capital intensive ICT projects
● Partner as government with International ICT companies for better deals on
products and the development of the Iraqi’s ICT eco system
● Support initiatives for capacity building in ICT
● Establish hubs for innovation and technology (including ICT Zones)
● Promote openness for interoperability
Connected Government: Government as a service
Our Vision for a Connected Government
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Government Outcomes
and Aspirations
Government Processes
and ServicesSolutionAreas
ICT Infrastructur
e
ServiceDelivery andEngagement
WorkplaceModernization
Insight andAccountability
Business Application
s
Business Productivit
y
Core Infrastructu
re
Application Platform
Citizens
Workers
Politicians
Scenarios for a Connected Government
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Government Service
Delivery and Engagement
GovernmentInsight and
Accountability
Government Workplace
Modernization
• Citizen portals• Contact centers• Citizen mobile apps• Citizen identity• Citizen service apps• Social engagement
• Employee portals and search
• Case management/xRM• Document and records
management• Government LOB/Tier 1
apps• Office business apps• Remote and online
collaboration• Desktop/device
management• Employee identity
• BI for performance management
• Open government data • Government ERP• Data interoperability• Geographic information
systems• Community Data• Advanced analytics• Enterprise information
management
New Technologies, New era
• Consumerization of IT
Access to more diverse technology devices
Preference for using personal devices at work
Balancing user needs with security and compliance requirements
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• Cloud computing
Access the cloud on your terms: Public, Private, National
Increased agility and economics
Maintain security and reliability in complex environments
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• Big Data
Analyze and gain insights with familiar tools
Connect, share, and collaborate around data
Access data without boundaries
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•
• Connected Enterprise
Integrate social into customer business processes
Identify line-of-business owner requirements
Start simple and share wins
Pilot social in a B2C application
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The Cloud
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The Next Transformation - Cloud Computing
Elastic Usage BasedSelf ServicePooled Resources
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The Next Transformation - Cloud Computing
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Agility FocusEconomics
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The Path to Cloud Computing
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The Public Cloud
IT as a Service
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Microsoft’s Public Cloud Learning
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Extreme Standardization
SLA-Driven Architecture
Process Maturity
Delegation & Control
Re-imagined Processes
Automation Change Control
Scale Out Application
Customer Self Service
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Microsoft’s Public Cloud Learning
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The Public Cloud
Extreme Standardization
SLA-Driven Architecture
Process Maturity
Delegation & Control
21
Microsoft’s Public Cloud Learning
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The Public Cloud
The Private Cloud
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The Private Cloud Defined
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It’s cloud dedicated to you.
CustomizableControl
Elastic Usage BasedSelf ServicePooled
Resources
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Important Questions ?
• What “IT Service” are you offering ?
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• What resources are you going to Manage ?
• Which resources do Entities (Consumers ) are managing ?
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“IT as Service” Offerings
Applications
Runtimes
DatabasesSecurity,
Management, Load Balancing & Integration
Storage
Virtualization
OS
Server Hardware
Networking
Traditional IT
Yo
u M
an
ag
e
Applications
Runtimes
DatabasesSecurity,
Management, Load Balancing & Integration
Storage
Virtualization
OS
Server Hardware
Networking
Platform as a Service (PaaS)
Ma
na
ge
d B
y E
nti
tyYo
u M
an
ag
e
Applications
Runtimes
DatabasesSecurity,
Management, Load Balancing & Integration
Storage
Virtualization
OS
Server Hardware
Networking
Software as a Service (SaaS)
Co
nsu
me
d B
y E
nti
tyYo
u M
an
ag
e
Applications
Runtimes
DatabasesSecurity,
Management, Load Balancing & Integration
Storage
Virtualization
OS
Server Hardware
Networking
Infrastructureas a Service
(IaaS)
Ma
na
ge
d B
y
En
tity
Yo
u M
an
ag
e
Lower Cost & Higher AgilityHigher Control & Higher Cost
2626
How can Microsoft support Iraqi’s Economic Growth?The case of Egypt
Strategic partnership with Government
• The Government of Egypt got into a strategic partnership with
Microsoft in 2000
● Microsoft was the first international company to establish its
subsidiary’s HQ in the Smart Village
● Establish the ATL (Advance Technology Lab) in Egypt, one of 5 labs
around the world for applications’ research
● Establish Center of Expertise in Egypt
• The Enterprise Agreement between GoE and MS legalizes all
licenses in Government (desktop and servers) in addition to
supporting the E-government program
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Developing the Eco System
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• Microsoft partners in Egypt increased from 2 in 2000 to over 1000
in 2013 (about 25% of the total ICT companies in Egypt)
• According to IDC, Microsoft partners earn more than 8 EGP for
every EGP earned by Microsoft
• Microsoft is the only company that doubled the number of
employees after the revolution in 2011
• As a result of the outsourcing policy, and based on expertise
acquired by MS partners, they were able to open new businesses
abroad (Arab/African countries, and even Europe and the US)
• Developing thousands of youth and young entrepreneurs on
Microsoft products
• Establishing the Win 8 App Factory for mobile applications (5th
around the world)
The National Cloud and the SMEs
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• Moving to the Cloud:
● Availing productivity tools to SMEs
● Providing marketing and customer relations tools
● Tools for e-commerce
● Build capacity of IT SMEs to support other SMEs
● Develop mobile apps
The National Cloud and PPP
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• Automation and delivering quality services to citizens is costly and
time consuming
• One way to speed up the process is through the partnership with the
Private sector
• The government has two options:
● Set the standards and develop a SLA framework for private
companies to automate, operate and maintain a specific
organization (for example, the Real Estate Registry)
● Or, the government develops the main application and private
sector companies takes care of its deployment in different offices,
providing connectivity, support and maintenance
• Payment can be based on number of transactions performed
• All data and applications are stored on the National Cloud
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