ICP
ICT and Company Practise
College 1
Dinsdag 3 april 2007
Geleyn Meijer
ICP Content
• Objectives and overview
• ICT companies - taxonomy
• Virtual organisations
• Business case
• Assignment
ICP Objective (1)
The ICP course is given in period 5 and addresses the non-technical aspects of ICT and essentially has to develop the students skills:
• To understand the balance between technical, organisational, legal and commercial aspects of an ICT project
• To make judgements on priorities, based on a sound analysis of the facts
• To communicate with stakeholders
ICP Objectives (2)
• The acquisition of knowledge concerning business-oriented ICT issues. Critical evaluation of a non-technical scientific article in the area of ICT.
• Understanding change related to ICT projects and the impact it has on people
• Writing a non-technical scientific article in the area of ICT”.
• In the 2006-2007 academic year, topics were chosen specifically because of their wider impact with the work and responsibilities of system and network administrators.
ICP Structure of the course
• WeekTopic• 1 Introduction and ICT governance• 2 Sourcing• 3 Risk management• 4 ICT management• 6 No lectures• 7 Innovation• 8 Change management• 9 CMMI and project management• 10 Legal and Examination
ICP Course Staff
Name Topic 1 Geleyn Meijer Course lead and Innovation 2 Eltjo Poort Technical risk management 3 Chris Soels Outsourcing 4 Han Verniers ICT goverance en portfolio management 5 Bert van der Hooft Changemanagement 6 Leon Manet Changemanagement 7 Rini van Solingen Software measurement&improvement 8 Paul Fluitsma Project management 9 Leon Dohmen Management of IT 10 Wim Groenendaal Innovation-emerging technologies 11 Guus Delen –VKA Sourcing 12 Marc Gillard – VKA Risk management and innovation 13 Polo van der Putt Legal
ICP Schedule
Intro Gover. Sourcing Risc mngt ICT mngt Innovatie Change mngt CMMI Proj.m Legal Cases3-apr 6-apr 10-apr 13-apr 17-apr 20-apr 24-apr 27-apr 8-mei 11-mei 15-mei 18-mei 22-mei 25-mei 29-mei 1-jun
Eltjo PoortChris SoelsHan VerniersBert van der HooftLeon ManetGeleyn MeijerRini van SolingenPaul FluitsmaLeon DohmenWim GroenendaalGuus Delen –VKAMarc Gillard – VKA
Polo van der Putt
Reserve
ICP
Company taxonomy
ICP Companies
• Organigram of a ICT service provider
• Organigram of retailer
• Organigram of a telecom provider
• Organigram of a bank
• Matrix organisations
ICP Company Principles
• Mission• Core business• Profit & Loss• Staff units • Matrix organisations• Business units and ICT• Stakeholders• And what about public sector
ICP A business plan
ICP
ICP
Services vs products
ICP Services innovation
• No abstract market view, but interaction with real, named user
• No large stocks, but scaleable delivery infrastructure
• service provider needs to be able to adapt rapidly• The creativity needed is:
– closely linked with client interaction and therefore needs to be embedded in the existing day-to-day relations with the clients
– is on-line affair since respons to challenges must be swift since creative results are quickly exposed in the commercial market reality and can have a short life span.
ICP
virtual organizations
ICP
The Virtual Organization (VO) Paradigm
A virtual organization is a temporary alliance of several organizations that come together to:
– share skills, core competencies, and resources– to achieve common goals– their cooperation is supported through the communication network
MaterialInformation Members :
Processors
Members :Retailers,
Warehouses
Members :CustomersMemebrs :
SuppliersVE Coordinator • Provide products /
services that a single company may not be able to provide alone
• Distribute the tasks and support common goals
• Share the resources and the risks
• …
Manufacturing example© H. Afsarmanesh, 2003
ICP Emerging Virtual Organization
DomainsAreas: Engineering, Manufacturing, Sciences,
Service Provision• Multi-site Manufacturing and Concurrent Engineering• Service Provision (Municipality, Tourism)• Distributed Control Engineering (Water & Electricity
Distribution)• Tele-assistance and tele-Supervision (Health care)• Collaboration between Scientific Centers and with
industry (Bio-Informatics, Medicine, Physics, Chemistry)• Software services
© H. Afsarmanesh, 2003
ICP Virtual Grid Organization
• Users and providers temporary form one community
• Users often participate as individual
• Provider does not know all users in advance:trusted third parties provide identification
• VO’s will overlap
ICP Virtual Organisations
“Open universe”of organizations
“Controlled-border universe”
Breeding Environment
VO
Market trends
Competitiveness
Business opportunity
• Wide partners search & selection• Definition of common infrastructures
and their parameterization• Sharing principles• Contract negotiation
Cooperation agreement
• BE members acquisition• Cooperation agreement• Common infrastructure• Sharing principles
• VO partners selection• Fast contract negotiation• Infrastructure parameterization
1a
1b
2
•
•Dell Computer•General Motors•Nike•Virtuelle Fabrik•e-Diamond
ICP
Network CoordinatedNetwork
CooperativeNetwork
CollaborativeNetwork
Coallition’s purpose
Inte
gra
tio
nle
vel
CommunicationInformationexchange
Complementary goals
Joint goalsIndividual identities
Working apart (with some
coordination)
Joint goalsJoint identities
Working together(Creating together)
ECOLEADfocus
“Creating the foundations and mechanisms for establishingan advanced collaborative, network-based industry society”
STRATEGIC GOAL
fluidity
agility
reactivity
ICP
VBE
VO
Long-termstrategy
Opportunitydriven
Preparedness
ECOLEAD FOCUS AREAS
VT
PVC
ICP
Virtual laboratories – www.VL-e.nl
ICP
Virtual Laboratory for e-Sciences
• 40 M€• 2004 - 2008
vrije Universiteit
• 20 partners• Academic - Industrial
ICP Impact and challenges
•Resource sharing•Managing hetrogenity
•Enabling utility computing
Security?Useability?
Efficiency?
ICP
Application ApplicationApplication
Managementof comm. & computing
Managementof comm. & computing
Managementof comm. & computing
Grid ServicesHarness multi-domain distributed resources
Managementof comm. & computing
VL-e Application Oriented Services
Food Informatics
Dutch Telescience
Medical Diagnosis &
Imaging
Bio-Informatics
Data Intensive Science/LOFAR
Bio-Diversity
Knowledge
Information
Data
ICP Experiment Steps & Difficulties
designing the experiment
performing the experiment
analyzing the experiment results
Knowledge and Expertise! Experiment Archiving!
Information Organization! Logging Information/Data!
Approach to Data Analysis and Tools!
ICP Topology Editor
List of available software modules
Information about the selected software module: Required parameters & arguments, environment settings, etc.
Modules in this experiment topology
Drag & drop to define a data flow: Select the modules that you want to use and connect them to each other
Tools menu -> Run command:Submit the topology. Each module is executed on a Grid resource, data flows from one module to another.
ICP
Application
Com
puta
tiona
l Grid
Info
rmat
ion
Web
/Grid
Workflow composition
Workflow Engine
Kno
wle
dge
Web
/Grid
Dat
a G
rid
ICP
Network Service (lambda networking)
Application Potential
Generic service &
Virtual Lab. services
VL-E Experimental Environment
Grid Middleware
Surfnet
Grid &
NetworkServices
Virtual Laboratory
VL-E Proof of concept Environment
Application specificservice
Telescience Medical Application Bio ASP
Virtual Lab.rapid prototyping
(interactive simulation)
Additional Grid Services
(OGSA services)
ICP
enables
needs
Network of Co-workers Grid computing
ICT services outlook
ICP
enables
needs
Network of co-workers Grid computing
Mobile maintenanceand support teams
ICT services outlook
ICP Scenario
XY
Z
ICP Applying the GRID for tooling
ToolsMaintenanceTeams
use
facilitate
• Tools to analyse, to monitor, to communicatie, to consult
• Hetrogeneous, On-demand
• Mobile front-ends
ICP Status
• GRID services are usefull for collaboration:– Resource sharing– Manage hetrogenity– Enable on-demand usage
• Integration requires security, efficiency en useability. This calls for middleware, tuned to application domains: VL-e.
• Adoption in PoC environment• Examples of collaborative user community:
– ICT industry (systems maintenance).• www.vl-e.nl
ICP Assignment
• Study the article: “IT doesn’t matter” from Harvard Business Review, by Nicholas Carr
• Form your own opinion and formulate on paper
• Form pairs and study the debate that followed the publication
• Formulate recommendations for the ICT strategy of a telecoms service provider
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