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PHASE 01 TEST CASES FOR
ICICI Mobile Banking
ICICI BANK LIMITED.
(In commercial confidence)
September 2007
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Document Identifier PHASE 01 Test Cases ICICI Mobile Banking
Version &
Date of release
Version 1.0
28th Sep , 2007
Author Kamal Bamrah
Reviewed by
Approved by
Circulation N. Srinivas, Chief Manager, ICICI Bank
Indranil Ghosh, Chief Manager, ICICI Bank
Niket Kamdar, Manager, ICICI Bank
Ashish Sharma, Product Manager, ICICI Bank
This document is based on the best information available to C-SAM Inc. (C-SAM) at the time of publication/issue. Although every effort has been made to keep the
document up to date, changes which arise from C-SAMs policy of continuing product improvement are not necessarily incorporated. All orders are subject to C-
SAMs Standard Terms and Conditions of Sale, copies of which are available on request.
This document remains the property of C-SAM and is provided under confidentiality. Duplication or disclosure to a third party of any part of this document is not
permitted without prior written consent from C-SAM.
Copyright 2007 C-SAM, Inc.
This work is proprietary and confidential information of C-SAM, Inc. and may not be disclosed or used without authorization from C-SAM, Inc.
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Project Details:
Project Name: ICICI Mobile Banking
Version: 1.0
Release Date: 27th September , 2007
Document Owner: Kamal Bamrah
Reviewed by:
Approved by:
Revision History
Rev. Date By Comment
1 27th Sep, 2007 Kamal Bamrah First Draft
2 18th Dec, 2007 Kamal Bamrah Incorporating the changes through PCRs
Project Change Request
No. Name/Features Release Date Reasons for Issue/ Changes Made
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Table of Contents
1. Wallet Test Cases...............................................................................................................................................6
1.1. Test Case iMobile Download Though TATA Zone ............................................................................ ..........72.1 Test Case iMobile Pre- Activation iServices Locate Us Customer Care Number................................... ...82.2 Test Case iMobile Pre- Activation iServices Locate Us Find ATM............................................................92.3 Test Case iMobile Pre-Activation Services Locate Us Find Branch......................................... ..............93.1.1 Test Case iMobile Pre-Activation Services Apply Now Bank Account ICICI Bank Account...............103.1.2 Test Case iMobile Pre-Activation Services Apply Now Bank Account Fixed Deposit........................123.1.3 Test Case iMobile Pre-Activation Services Apply Now Bank Account Recurring Deposit...................143.1.4 Test Case iMobile Pre-Activation Services Apply Now Bank Account Mutual Funds..........................153.1.5 Test Case iMobile Pre-Activation Services Apply Now Bank Account Foreign Exchange......... ...... ...163.2 Test Case iMobile 0 Pre-Activation Services Apply Now Credit Card ........................................................18
3.3 Test Case iMobile Pre-Activation Services Apply Now Demat....................................................................193.4 Test Case iMobile Pre-Activation Services Apply Now Loan................................................................ ......2056.0.0 Test Case- iMobile Pre-Activation Services - Help..........................................................................................2266.0.0 Test Case- iMobile Activation ..........................................................................................................................2376.0.0 Test Case- iMobile Login.............................................................................................................................. .2586.0.0 Test Case- iMobile Unlocking Wallet .............................................................................................................2696.0.0 Test Case- iMobile Refresh .............................................................................................................................2811.1 Test Case - iMobile View Receipts ...................................................................................................... ..........2911.2 Test Case - iMobile Delete Receipts ..............................................................................................................3012.0 Test Case - iMobile Change PIN.............................................................................................................. ......31
Test Case- iMobile - Security tip ..............................................................................................................................33Test Case- iMobile Help ...........................................................................................................................................3313.0 Test Case - iMobile View Payee Details.........................................................................................................3514.1 Test Case iMobile Bank Account Balance Enquiry....................................................................................3614.2 Test Case - iMobile Bank Account Last 5 Transactions ..............................................................................3714.3.1 Test Case - iMobile Bank Account Funds Transfer A/c within ICICI Bank Own Account...................3814.3.2 Test Case - iMobile Bank Account Funds Transfer A/c within ICICI Bank Other Account..................4014.3.3 Test Case - iMobile Bank Account Funds Transfer A/c outside ICICI Bank...........................................42
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14.4 Test Case - iMobile Bank Account Cheque Book Request..........................................................................4314.5 Test Case - iMobile Bank Account Cheque Status......................................................................................4514.6 Test Case - iMobile Bank Account Stop Cheque.........................................................................................46
15.1 Test Case iMobile Credit Card Balance Details.........................................................................................4715.2 Test Case iMobile Credit Card Last Payment Details...............................................................................4815.3 Test Case iMobile Credit Card Payment Due Details................................................................................4915.4 Test Case iMobile Credit Card Reward Point Status.................................................................................5116.1 Test Case iMobile Demat Account Holding Enquiry..................................................................................5216.2 Test Case iMobile Demat Account Transaction Status...................................................................... .......5316.3 Test Case iMobile Demat Account Bill Enquiry.........................................................................................5416.4 Test Case iMobile Demat Account ISIN Enquiry.......................................................................................5517.1 Test Case iMobile Loan Account Provisional IT Certificate......................................................................5617.2 Test Case iMobile Loan Account Final IT Certificate................................................................................58
17.3 Test Case iMobile Loan Account Reset Letter..........................................................................................5917.5 Test Case iMobile Loan Account Rescheduled Letter...............................................................................6017.6 Test Case iMobile Loan Account Loan Agreement Copy.........................................................................6119.2.1 Test Case iMobile Bill Pay Presentment Bills.........................................................................................6219.2.2 Test Case iMobile Bill Pay Payment Bill..................................................................................................6418.1.1 Test Case iMobile iServices Apply Now Bank Account ICICI Bank Account...................................6618.1.2 Test Case iMobile iServices Apply Now Bank Account Fixed Deposit.............................................6918.1.3 Test Case iMobile iServices Apply Now Bank Account Recurring Deposit......................................7018.1.4 Test Case iMobile iServices Apply Now Bank Account Mutual Funds.............................................7118.1.5 Test Case iMobile iServices Apply Now Bank Account Foreign Exchange................................. ....73
18.2.1 Test Case iMobile iServices Apply Now Credit Card ..........................................................................75106.0.0 Test Case iMobile iServices Apply Now Demat.................................................................................76116.0.0 Test Case iMobile iServices Apply Now Loans.................................................................................7819.1.1 Test Case iMobile iServices Locate Us Customer Care No................................................................7919.1.2 Test Case iMobile iServices Locate Us Find ATM.................................................................. ............8019.1.3 Test Case iMobile iServices Locate Us Find Branch...........................................................................8219.3 Test Case iMobile iServices Prepaid Mobile Recharge.............................................................................8319.4 Test Case iMobile iServices Show Payment Made...................................................................................85
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1. Wallet Test Cases
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1.1. Test Case iMobile Download Though TATA Zone
Test Case Serial Number: UAT 01
Test Case Title: Download
Test Case Description: Customer downloads the application onto his mobile through TATA Zone.
Setup & Prerequisite for Test: Customer should have mobile phone equipped with TATA Zone.
Customer knows the download directory.
Notes :
No. Action Constraints Expected resultResult
(Pass/Fail)Note (if
any)
1.Go to TATA Zone browse for
the application.
o
None.
o User is navigated
through the TATA zone.
Pass
Fail
2. Select Yes to downloado
None
o Mod should be
downloaded to the mobile phone.
Pass
Fail
3. Select Yes to install.o
None
o Installation of the
application should be successfullyperformed.
Pass
Fail
4.Click on the application icon torun/open the application
o
None
o Home Screen with
following 4 icons Activate, Apply Now,Locate Us, Help, should be displayed.
Pass
Fail
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2.1 Test Case iMobile Pre- Activation iServices Locate Us Customer Care Number
Test Case Serial Number: UAT06
Test Case Title: Pre - Activation - Customer Care NoTest Case Description: Customer wants to find out Customer Care No of the selected zone.
Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded ICICI Mobile Banking Application.
Customer is at the 4 icon home page.
Notes :
No. Action Constraints Expected resultResult
(Pass/Fail)Note (if
any)
1. Select Locate Us icon. oNone.
o A list of Locate Us
services should be displayed.
Customer Care No. Find ATM
Find Brancho
PassFail
2.Select Customer Care No.from the list.
o
None
o A list of following
zones should be displayed
East
West
North
South
Central
Pass
Fail
3.Choose a zone and selectFind from the menu option.
o
None
o In response,customer will be shown the call centrenumber of the selected zone.
Pass
Fail
4.Select 'OK' from the menuoption
o
None
o Home Screen with
following 4 icons Activate, Apply Now,Locate Us, Help, should be displayed.
Pass
Fail
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2.2 Test Case iMobile Pre- Activation iServices Locate Us Find ATM
Test Case Serial Number: UAT07
Test Case Title: Pre - Activation - Find ATMTest Case Description: Customer finds out ATM address the area whose PIN he enters.
Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded ICICI Mobile Banking Application.
Customer is at the 4 icon home page.
Notes :
No. Action Constraints Expected resultResult
(Pass/Fail)Note (if
any)
1. Select Locate Us icon.o
None.
o A list of Locate Us
services should be displayed.
Pass
Fail
2.Select Locate ATM from thelist.
o
None
o A PIN code fieldshould be displayed
Pass
Fail
3.
Customer enters the PIN codein the field and selects Findfrom the menu option.
o
PIN should be 6digits.o
Forincorrect/invalidPIN displays anerror message
o In response,
customer will be shown the ATM addressfor the entered PIN code area.
ATM address
Address line 1
Address line 2.
Pass
Fail
4. Select 'OK' from the menuoption
o
None
o Home Screen with
following 4 icons Activate, Apply Now,Locate Us, Help, should be displayed.
Pass
Fail
2.3 Test Case iMobile Pre-Activation Services Locate Us Find Branch
Test Case Serial Number: UAT08
Test Case Title: Pre - Activation - Find Branch
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Test Case Description: Customer finds out Branch address by entering the PIN code of the area.
Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded ICICI Mobile Banking Application.
Customer is at the 4 icon home page.Notes :
No. Action Constraints Expected resultResult
(Pass/Fail)Note (if
any)
1. Select Locate Us icon.o
None.
o A list of Locate Us
services should be displayed.
Pass
Fail
2.Select Find Branch from thelist.
o
None
o A PIN code field
should be displayed
Pass
Fail
3.
Customer enters the PIN codein the field and selects Findfrom the menu option.
o
None PIN shouldbe 6 digits.o
Forincorrect/invalidPIN displays anerror message
o In response,
customer will be shown the Branch addressfor the entered PIN code area.
Branch addressAddress line 1Address line 2.
Pass
Fail
4.Select 'OK' from the menuoption
o
None
o Home Screen with
following 4 icons Activate, Apply Now,Locate Us, Help, should be displayed.
Pass
Fail
3.1.1Test Case iMobile Pre-Activation Services Apply Now Bank Account ICICI Bank Account
Test Case Serial Number: UAT09
Test Case Title: Pre Activation ICICI Bank Account
Test Case Description: Customer expresses interest in ICICI bank product and requests for visit
Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded ICICI Mobile Banking Application.
Customer is at the 4 icon home page.
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Notes :
No. Action Constraints Expected resultResult
(Pass/Fail)Note (if
any)
1.Select Apply Now >> Bank
Account icon.
o
None.
o A list of bank
verticals should be displayed.
ICICI Bank Account
Fixed Deposit
Recurring Deposit
Mutual Funds
Foreign Exchange
Pass
Fail
2.
Choose ICICI Bank Accountfrom the list and select
Continue from the menu.
o
None
o A screen with
following fields should be displayed:
Name
City Age
Pass
Fail
3. Enter name, city and age inthe required fields and chooseContinue from the menu.
o
Field nameshould take onlyalphabets.Maximum lengthshould be 50characterso
Field city shouldtake only
alphabets.Maximum lengthshould be 40characters.o
Field age shouldtake only numericdata. Maximumlength should be
o None Pass
Fail
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3 characters.
o
Age entered isless than 60.
o Customer will be
shown the following message:Congratulations! You are eligible for ICICIBank Savings Account. To apply, please selectSubmit from the Options/Menu.
Pass
Fail
o
Age entered isgreater than 60.
o Customer will be
shown the following message:Congratulations! You are eligible for ICICIBank Senior Citizen Account To apply, pleaseselect Submit from the Options/Menu..
7. Select Oko
None
o In response,
customer will be shown the followingmessage (to be supplied):
8.Select 'OK' from the menuoption
o
None
o Home Screen with
following 4 icons Activate, Apply Now,Locate Us, Help, should be displayed.
Pass
Fail
3.1.2 Test Case iMobile Pre-Activation Services Apply Now Bank Account Fixed Deposit
Test Case Serial Number: UAT10
Test Case: Pre Activation Fixed Deposit
Test Case Description: Customer wants to apply for a fixed deposit account.
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Setup & Prerequisite for Test: Customer has downloaded ICICI Mobile Banking Application.
Customers mobile phone supports API for sending and receiving SMS from the application WMA API.
Customer is at the 4 icon home page.
Notes :
No. Action Constraints Expected resultResult
(Pass/Fail)Note (if
any)
1.Select Apply Now >> Bank
Account.
o
None.
o A list of bank
verticals should be displayed.
ICICI Bank Account
Fixed Deposit
Recurring Deposit
Mutual Funds
Foreign Exchange.
Pass
Fail
2.
Choose Fixed Deposit fromthe list and select Continuefrom the menu.
o
None
o A screen withfollowing fields should be displayed:
Name
City
Pass
Fail
3.
Enter name and city in therequired fields and choose
Continue from the menu.
o
Field nameshould take onlyalphabets.Maximum lengthshould be 50characterso
Field city shouldtake onlyalphabets.Maximum lengthshould be 40characters.
o In response,
customer will be shown the followingmessage (to be supplied):
Pass
Fail
4. Select 'OK' from the menuoption
o
None
o Home Screen with
following 4 icons Activate, Apply Now,Pass
Fail
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Locate Us, Help, should be displayed.
3.1.3 Test Case iMobile Pre-Activation Services Apply Now Bank Account Recurring Deposit
Test Case Serial Number: UAT11
Test Case: Pre Activation Recurring Deposit
Test Case Description: Customer wants to apply for a recurring account.
Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded ICICI Mobile Banking Application.
Customer is at the 4 icon home page.
Notes :
No. Action Constraints Expected resultResult
(Pass/Fail)Note (if
any)
1.Select Apply Now >> Bank
Account.o
o A list of bank
verticals should be displayed. ICICI Bank Account
Fixed Deposit
Recurring Deposit
Mutual Funds
Foreign Exchange.
2.
Choose Recurring Depositfrom the list and selectContinue from the menu.
o
None
o A screen with
following fields should be displayed:
Name
City
Pass
Fail
3. Enter name and city in the
required fields and chooseContinue from the menu.
o
Field nameshould take onlyalphabets.Maximum lengthshould be 50characterso
Field city shouldtake only
o Pass
Fail
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alphabets.Maximum length
o
None
o In response,customer will be shown the followingmessage (to be supplied):
Pass
Fail
6.Select 'OK' from the menuoption
o
None
o Home Screen with
following 4 icons Activate, Apply Now,Locate Us, Help, should be displayed.
Pass
Fail
3.1.4 Test Case iMobile Pre-Activation Services Apply Now Bank Account Mutual Funds
Test Case Serial Number: UAT12
Test Case: Pre Activation Mutual Funds
Test Case Description: Customer wants to apply for a mutual fund.
Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded ICICI Mobile Banking Application.
Customer is at the 4 icon home page.
Notes :
No. Action Constraints Expected resultResult
(Pass/Fail)Note (if
any)
1.Select Apply Now >> Bank
Account.
o
None.
o A list of bank
verticals should be displayed. ICICI Bank Account
Fixed Deposit
Recurring Deposit
Mutual Funds
Foreign Exchange.
Pass
Fail
2. Choose Mutual Funds fromthe list and select Continue
o
None
o A screen with
following fields should be displayed:Pass
Fail
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from the menu. Name
City
3.
Enter name and city in therequired fields and chooseContinue from the menu.
o
Field nameshould take onlyalphabets.Maximum lengthshould be 50characterso
Field city shouldtake onlyalphabets.Maximum lengthshould be 40characters.
o None.Pass
Fail
o
None
o In response,
customer will be shown the followingmessage (to be supplied):
Pass
Fail
6.Select 'OK' from the menuoption
o
None
o Home Screen with
following 4 icons Activate, Apply Now,Locate Us, Help, should be displayed.
Pass
Fail
3.1.5 Test Case iMobile Pre-Activation Services Apply Now Bank Account Foreign Exchange
Test Case Serial Number: UAT13
Test Case: Pre Activation Foreign Exchange
Test Case Description: Customer wants to apply to foreign exchange
Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded ICICI Mobile Banking Application.
Customer is at the 4 icon home page.
Notes :
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No. Action Constraints Expected resultResult
(Pass/Fail)Note (if
any)
5.Select Apply Now >> Bank
Account.
o
None.
o A list of bank
verticals should be displayed.
ICICI Bank Account Fixed Deposit
Recurring Deposit
Mutual Funds
Foreign Exchange.
Pass
Fail
6.
Choose Foreign Exchangefrom the list and selectContinue from the menu.
o
None
o A screen with
following fields should be displayed:
Name
City
Pass
Fail
7.
Enter name and city in therequired fields and chooseContinue from the menu.
o
Field nameshould take onlyalphabets.Maximum lengthshould be 50characterso
Field city shouldtake onlyalphabets.Maximum lengthshould be 40characters.
o The request for visit
is send to ICICI system and then theresponse is forwarded to the customer.
Pass
Fail
o
None
o In response,
customer will be shown the followingmessage (to be supplied):
Pass
Fail
9.Select 'OK' from the menuoption
o
None
o Home Screen with
following 4 icons Activate, Apply Now,Locate Us, Help, should be displayed.
Pass
Fail
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3.2Test Case iMobile 0 Pre-Activation Services Apply Now Credit Card
Test Case Serial Number: UAT15
Test Case: Pre Activation ICICI Bank credit card
Test Case Description: Customer shows interest in ICICI Bank credit card
Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded ICICI Mobile Banking Application.
Customer is at the 4 icon home page.
Notes :
No. Action Constraints Expected resultResult
(Pass/Fail)
Note (if
any)
1.Select Apply Now >> CreditCard.
o
None
o A screen with
following fields should be displayed:
Name
City
Pass
Fail
2. Enter name and city in therequired fields and chooseContinue from the menu.
o
Field nameshould take onlyalphabets.Maximum lengthshould be 50characters
o
Field city shouldtake onlyalphabets.Maximum lengthshould be 40characters.
o The request for visit
is send to ICICI system and then theresponse is forwarded to the customer.
Pass
Fail
o
None
o In response,
customer will be shown the followingPass
Fail
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message (to be supplied):
5.Select 'OK' from the menu
option
o
None
o Home Screen with
following 4 icons Activate, Apply Now,Locate Us, Help, should be displayed.
Pass
Fail
3.3 Test Case iMobile Pre-Activation Services Apply Now Demat
Test Case Serial Number: UAT16
Test Case: Pre Activation Demat
Test Case Description: Customer wants to apply for a Demat account.
Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded ICICI Mobile Banking Application.
Customer is at the 4 icon home page.
Notes :
No. Action Constraints Expected resultResult
(Pass/Fail)Note (if
any)
1. Select Apply Now >> Demato
None
o A screen with
following fields should be displayed:
Name
City
Pass
Fail
2. Enter name and city in therequired fields and chooseContinue from the menu.
o
Field nameshould take onlyalphabets.
Maximum lengthshould be 50characterso
Field city shouldtake onlyalphabets.Maximum lengthshould be 40
o The request for visit
is send to ICICI system and then theresponse is forwarded to the customer.
Pass
Fail
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characters.
o
None
o In response,
customer will be shown the followingmessage (to be supplied):
Pass
Fail
5.Select 'OK' from the menuoption
o
None
o Home Screen with
following 4 icons Activate, Apply Now,Locate Us, Help, should be displayed.
Pass
Fail
3.4 Test Case iMobile Pre-Activation Services Apply Now Loan
Test Case Serial Number: UAT17
Test Case: Pre Activation Loan
Test Case Description: Customer wants to apply for loan.
Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded ICICI Mobile Banking Application.
Customer is at the 4 icon home page.
Notes :
No. Action Constraints Expected resultResult
(Pass/Fail)Note (if
any)
1. Select Apply Now >> Loans o
None.
o A list of types of loan
should be displayed.
Personal
Home
Pass
Fail
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Two Wheeler
Car
Education
2.
Customer selects a loan of this
interest from the list andchooses Continue from themenu.
o
None
o A screen for thecustomer to enter his name and city shouldbe displayed.
Pass
Fail
3.
Enter name and city in the
required fields and chooseContinue from the menu.
o
Field nameshould take onlyalphabets.Maximum lengthshould be 50characterso
Field city shouldtake onlyalphabets.Maximum lengthshould be 40characters.
o The request for visit
is send to ICICI system and then theresponse is forwarded to the customer.
Pass
Fail
o
None
o In response,
customer will be shown the followingmessage (to be supplied):
Pass
Fail
6.Select 'OK' from the menuoption
o
None
o Home Screen with
following 4 icons Activate, Apply Now,
Locate Us, Help, should be displayed.
Pass
Fail
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56.0.0 Test Case- iMobile Pre-Activation Services - Help
Test Case Serial Number: UAT19
Test Case: Pre Activation HelpTest Case Description: Customer looks up for help on use of ICICI Mpbile Banking Application
Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded ICICI Mobile Banking Application.
Customer is at the 4 icon home page.
Notes :
No. Action Constraints Expected resultResult
(Pass/Fail)Note (if
any)
1. Select Help icon.o
None.
o A list of help topics
should be displayed.
About iMobile
How to access?
Terms of use
Charges
Activate
Security tip
Change PIN
Refresh
Receipts
Deactivate Application
Linking Accounts
Debit/Grid Authentication
Refer A Friend
Bank Account
Credit Card
Demat Account
Loan Account
Bill Pay
iServices
Pass
Fail
2. Select a help content from the o o Appropriate help Pass
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list and select 'Details' from themenu
None content should be displayed. Fail
3. Select 'Ok' from the menuo
None
o Applicant should bedirected to the help topic list
Pass
Fail
Select 'OK' from the menu.o
None
o Home Screen with
following 4 icons Activate, Apply Now,Locate Us, Help, should be displayed.
Pass
Fail
66.0.0 Test Case- iMobile Activation
Test Case Serial Number: UAT20
Test Case: Pre Activation Activation
Test Case Description: Customer activates ICICI Mobile Banking Application
Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded ICICI Mobile Banking Application.
Customer is at the 4 icon home page.
Notes :
No. Action Constraints Expected resultResult
(Pass/Fail)Note (if
any)
1. Select Activate icon. o
None.
o "You can activate
this application only if you are a registeredMobile Banking customer of ICICI Bank. Byactivating ICICI Bank iMobile, you get
access to your Bank Account, Credit Card,Loan Account, Bill Payment and othervalue-added services. To read MobileBanking terms and conditions, please visitICICIBank.com Please proceed if youaccept the said terms and conditions. TTSLis only a medium to facilitate bankingFacilities provided by ICICI Bank throughmobile and hence TTL guarantees only
Pass
Fail
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ICICI Mobile Banking User Acceptance Tests
connectivity to ICICI Bank. For details visitwww.tataindicom.com . Please visitwww.icicibank.com for ICICI Bank MobileBanking terms and condition. To proceed,
please select 'Login' from Options/Menu.
2. Select 'Continue' menu optiono
None
o Activation screen
with 2 text boxes ' Please select only 4 -digit PIN' and 'Re-Enter PIN' should bedisplayed.
Pass
Fail
3.
Enter the data in Pleaseselect only 4 - digit PIN' and'Re-Enter PIN' fields andselect Continue from the
menu option.
o
PIN and Re-enterPIN has to be 4digits only.o
PIN and Re-enterPIN should besame.
o An Activation request
is forwarded to WSC.o WSC registers the
customer.o After wallet
activation, a sync request is send to WSC.WSC fetches the customer relationships
from the ICICI server and forwards to theiMobile.o Sync summary
should be displayed.
Pass
Fail
4. Select 'OK' from the menu.o
None
o Home Screen with
following 6 icons Bank Account, CreditCard, Loan Account, Demat Account, BillPay, iServices, should be displayed.o After activate for the
first time, on selecting any icon, followingmessage should be displayed For securityreasons, we request you to complete yourDebit/Grid Value authentication.To proceed,please select Continue fromOptions/Menu
Pass
Fail
5.Select 'Continue' from themenu.
o
o A screen with the list
of bank accounts, asking the user to selectan account from the list should bedisplayed.
Pass
Fail
6. User selects an account and o o Debit/ Grid Pass
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ICICI Mobile Banking User Acceptance Tests
chooses Continue from themenu.
authentication request is send to ICICIbackend.o A screen asking the
user to enter grid values or digit position of
the debit card (acc. To the debit card)should be displayed.
Fail
7.
User enters the grid values ordigit position and chooses Okfrom the menu.
o
o Congratulations.
You have completed your Debit/Grid Valueauthentication successfully. You can nowuse the applications to carry out banking onyour mobile phone. To continue pleaseselect Ok from the Options/Menumessage should be displayed onsuccessful authentication.
8. Select 'Ok' from the menu.o
o Home Screen with
following 6 icons Bank Account, Credit
Card, Loan Account, Demat Account, BillPay, iServices, should be displayed.
76.0.0 Test Case- iMobile Login
Test Case Serial Number: UAT23
Test Case: Login
Test Case Description: Customer successfully logs in to ICICI Mobile Banking Application.
Setup & Prerequisite for Test: Customer has downloaded, installed and activated the iMobile application.
Notes :
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ICICI Mobile Banking User Acceptance Tests
No. Action Constraints Expected resultResult
(Pass/Fail)Note (if
any)
1. Click on iMobile applicationicon from the phone'sapplication manager.
o
o Please Enter PIN
screen should be displayed with ICICI Logo.o Mobile Bankingterms and conditions apply. To proceed,please select Login from Options/Menu.should be displayed below the PIN textbox.
Pass
Fail
2.Enter Correct PIN and selectLogin from the menu.
o
PIN should be 4digits only.o
PIN cannot blank,special characteror alphabets.o
Entering incorrectPINs 3 timeswould lock thewallet.
o Home Screen with
following 6 icons Bank Account, CreditCard, Loan Account, Demat Account, BillPay, iServices, should be displayed.o While auto sync, if
the customer selected No earlier or therewas a communication error then for
customer who again logs in should bedisplayed the ICICI Mobile Banking
Application requires to be synchronised withthe server. Please select OK. message.
Pass
Fail
86.0.0 Test Case- iMobile Unlocking Wallet
Test Case Serial Number: UAT24
Test Case: Unlock Wallet
Test Case Description: Customer unlocks ICICI Mobile Banking application
Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded and activated ICICI Mobile Banking Application.
Customer is at the 6 icon home page
Notes :
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ICICI Mobile Banking User Acceptance Tests
No. Action Constraints Expected resultResult
(Pass/Fail)Note (if
any)
1.
Open the application and enterwrong PIN thrice on the loginscreen.Customer exits the wallet.
o
Blank PIN will notbe considered atry.
o Wallet is Locked
error message should be displayed.
Pass
Fail
2.
Customer calls the ICICIcustomer care and requeststhe unlocking code.
o
None
o WSC forwards the
unlocking code through SMS to thecustomer.
Pass
Fail
3.Customer clicks on applicationicon and opens it.
o
None
o Unlocking screen
should be displayed with the followingUnlocking Code, New PIN and Re-enterPIN.
Pass
Fail
4.
Enter the Unlocking code, NewPIN and Re-enter PIN andselect Unlock from the menuoption.
o
Unlocking code
cannot be morethat 10characters inlength.o
Unlocking code,PIN and Re-enterPIN cannot beblank.o
PIN and Re-enterPIN has to be 4
digits only.o
PIN and Re-enterPIN should besame.
o None
Pass
Fail
Pass
Fail
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6. Select OK from the menu
o
None
o Wallet should send
the Unlocking request to WSCo On successfully
unlocking of wallet , Home Screen with
following 6 icons Bank Account, CreditCard, Loan Account, Demat Account, BillPay, iServices, should be displayed.
Pass
Fail
96.0.0 Test Case- iMobile Refresh
Test Case Serial Number: UAT25
Test Case: RefreshTest Case Description: Customer synchronizes the wallet for the latest updates
Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded and activated ICICI Mobile Banking Application.
Customer is at the 6 icon home page
Notes : Data in sync will be according to the customer relationship. i.e if customer has no billers then if will not beshown in the sync summary.
No. Action Constraints Expected resultResult
(Pass/Fail)Note (if
any)
1. Select Synchronize from the
main menu,
o
Device should notbe marked asstolen.
o When there are no
updates with the server and customer stillwant so synchronize the wallet No Items ToSync message should be displayed.o Synced items are
shown in the sync summary.o Items that can be
synced are as follows which are to beshown in the sync summary*:
Pass
Fail
Pass
Fail
Pass
Fail
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ICICI Mobile Banking User Acceptance Tests
a. Bank accounts
b. Credit cards
c. Billers
d. Payees
11.1 Test Case - iMobile View Receipts
Test Case Serial Number: UAT30Test Case: View Receipts
Test Case Description: Customer wants to view receipts of the transactions performed.
Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded and activated ICICI Mobile Banking Application.
Customer is at the 6 icon home page
Customer has performed at least 10 transactions.
Notes : Number of receipts depends on the number of transactions performed.
No. Action Constraints Expected result Result(Pass/Fail) Note (ifany)
1.
Login to the iMobile and fromthe main menu; selectReceipts.
o
None
o List of at most last 5
transaction receipts should be displayed.Last transaction receipt should be displayedfirst.
Pass
Fail
2.Select a receipt from the listand click 'Ok'.
o
None
o Receipt details
should be displayed.
Pass
Fail
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3.Select 'Ok' from the menuoption.
o
None
o List of at most last 5
transaction receipts should be displayed.
Pass
Fail
4.Select 'Summary' from themenu option.
o o Transaction
summary list should be displayed.
5.Select 'Refresh' from the menuoption.
o o Updated transactionsummary list should be displayed.
6.Select 'Back' from the menuoption
o o Home Screen with
following 6 icons Bank Account, CreditCard, Loan Account, Demat Account, BillPay, iServices, should be displayed
11.2 Test Case - iMobile Delete Receipts
Test Case Serial Number: UAT31
Test Case: Delete Receipts
Test Case Description: Customer successfully deletes receipts which are stored on the phone.Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded and activated ICICI Mobile Banking Application.
Customer is at the 6 icon home page
Customer has performed at least 5 transactions.
Notes : Number of receipts depends on the number of transactions performed.On change device, receipts are not downloaded during sync.
No. Action Constraints Expected resultResult
(Pass/Fail)
Note (if
any)
1.From the main menu, selectReceipts.
o
None
o List of last 5
transaction receipts should be displayed.Last transaction receipt should be displayedfirst.
Pass
Fail
2. Select a receipt from the listand click 'Delete' from themenu
o
None
o Customer should be
displayed with Are you sure, you want todelete receipt? message with Yes and
Pass
Fail
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ICICI Mobile Banking User Acceptance Tests
No menu options
3. Customer selects No option.o
None
o Receipt should not
be deleted.
Pass
Fail
4.
Perform steps 1 and 2 and
select Yes from the menuoption
o
Noneo
Receipt should besuccessfully deleted
Pass
Fail
5.Perform a 6th transaction sothat the receipt is generated.
o
None
o The application
should show receipt of the paymenttransactions with an information messagesimilar to Receipt storage is full. To storethis receipt, your oldest receipt will bedeleted. Click Yes to proceed. With Yesor No menu options.
Pass
Fail
6.Customer clicks No from themenu.
o
None
o The receipt of the
latest payment transaction should not bestored.
Pass
Fail
7.Perform step 5 and selectYes from the menu option.
o
None
o The oldest receipt in
the list is deleted and the new receipt isstored.
Pass
Fail
8.Select 'Ok' from the menuoption
o
None
o Home Screen with
following 6 icons Bank Account, CreditCard, Loan Account, Demat Account, BillPay, iServices, should be displayed.
Pass
Fail
9.Perform change device for thecustomer.
o
None
o Receipts should not
be downloaded during sync.
Pass
Fail
10.
Customer selects Refreshreceipts from the View
receipts.
o
Noneo Wallet fetches latest
5 receipts from the server.
Pass
Fail
12.0 Test Case - iMobile Change PIN
Test Case Serial Number: UAT32
Test Case: Change PIN
Test Case Description: Customer successfully changes the PIN of ICICI Mobile Application
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ICICI Mobile Banking User Acceptance Tests
Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded and activated ICICI Mobile Banking Application.
Customer is at the 6 icon home page
Notes :
No. Action Constraints Expected resultResult
(Pass/Fail)Note (if
any)
1.
Login to the iMobile and fromthe main menu, select'Change PIN' .
o
None
o Change PIN screen
should be displayed with 'Current PIN','New PIN' and 'Re-enter PIN' field.
Pass
Fail
2.
Enter Current PIN , PIN andRe-enter PIN and select OKfrom the menu.
o
Current PIN, PIN
and Re-enter PINcannot be blank.o
PIN and Re-enterPIN has to be 4digits only.o
PIN and Re-enterPIN should besame.o
If old PIN is
incorrectlyentered thricethen the walletwill be locked.
o PIN should be
changed successfully.o Customer should be
directed to the Home page.
Pass
Fail
3.
Customer exits and again logsinto the iMobile by enteringnewly changed PIN.
o
None
o Customer should be
able to login to the wallet successfully withnewly changed PIN.
Pass
Fail
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ICICI Mobile Banking User Acceptance Tests
Test Case- iMobile - Security tip
Test Case Serial Number:
Test Case: Security tip
Test Case Description: Customer can use the security tip provided on the main menu for seeking the help regarding security of iMobile.
Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded and activated ICICI Mobile Banking Application.
Customer is at the 6 icon home page
Notes :
No. Action Constraints Expected resultResult
(Pass/Fail)Note (if
any)
1.Select Security Tip from themain menu.
o
None
o Should show the
screen with the security help with a Okoption.
Pass
Fail
2.Select Ok from the securitytip menu.
o
None
o Home Screen with
following 6 icons Bank Account, CreditCard, Loan Account, Demat Account, Bill
Pay, iServices, should be displayed.
Pass
Fail
Test Case- iMobile Help
Test Case Serial Number:
Test Case: Help
Test Case Description: Customer can use the help provided at different places to clear his/her doubt regarding the concerned services.
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ICICI Mobile Banking User Acceptance Tests
Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded and activated ICICI Mobile Banking Application.
Customer is at the 6 icon home page.
Customer has linked a bank account to his userID.Notes :
No. Action Constraints Expected resultResult
(Pass/Fail)Note (if
any)
1.Select Help from the mainmenu.
o
None
o Should show list of
help contents based on the icons selectedwith two options 1) Detail 2) Back
Pass
Fail
2. Select Back from the helpmenu.
o
None
o
Should show thehome page with six icon screen.
Pass
Fail
3.Select Detail from the helpmenu.
o
None
o Should show the
details for the selected list with the followingoptions 1) Main Help List 2) Back and 3)Home.
Pass
Fail
4.Select Main Help List fromthe help menu.
o
None
o Should show the
generic help about the iMobile applicationwith an option Back.
Pass
Fail
5.Select Back from the mainhelp list menu.
o
None
o Should show the
home screen with six icons.
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ICICI Mobile Banking User Acceptance Tests
6.Select Back from the helpmenu.
o
None
o Should show the
screen with the list of help contents.
Pass
Fail
7.Select Home from the helpmenu.
o
None o Home Screen with
following 6 icons Bank Account, CreditCard, Loan Account, Demat Account, BillPay, iServices, should be displayed.
Pass
Fail
13.0 Test Case - iMobile View Payee Details
Test Case Serial Number: UAT33
Test Case: View Payee details
Test Case Description: Customer successfully views payee details from the application.
Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded and activated ICICI Mobile Banking Application.
Customer is at the 6 icon home page.
Customer has linked a bank account to his userID.
Notes :
No. Action Constraints Expected resultResult
(Pass/Fail)
Note (if
any)
1. Select Bank Account icon.
o
Customer shouldhave at least oneactive account
o A list of bank
accounts should be displayed.
Pass
Fail
2. Choose an account and selectContinue from the menu.
o
None
o A list of bank
services should be displayed:
Balance Enquiry
Pass
Fail
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ICICI Mobile Banking User Acceptance Tests
Last 3 transactions
Fund Transfer
Cheque Book Request
Cheque Status
Stop Cheque
3.
Choose Fund Transfer fromthe list and select Continuefrom the menu.
o
None
o Types of funds
transfer are displayed:
A/C within ICICI Bank
A/C outside ICICI Bank
Pass
Fail
4.
Choose A/C within ICICIBank >> Other Account fromthe list and select Continuefrom the menu.
o
Should have atleast oneconfirmed payee
o A list of payees
should be displayed.
Pass
Fail
5.
Choose a payee from the listand select View Details from
the menu.
o
Noneo Payee Name should
be displayed.
Pass
Fail
6.Select 'OK' from the menuoption
o
None
o A list of payees
should be displayed.
Pass
Fail
14.1 Test Case iMobile Bank Account Balance Enquiry
Test Case Serial Number: UAT34
Test Case: Balance Enquiry for Bank Account
Test Case Description: Customer checks his latest balance available on his bank account(s).
Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone. Customer has downloaded and activated ICICI Mobile Banking Application.
Customer is at the 6 icon home page.
Customer has linked a bank account to his userID.
Notes :
No. Action Constraints Expected result Result Note (if
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ICICI Mobile Banking User Acceptance Tests
(Pass/Fail) any)
1. Select Bank Account icon.
o
Customer shouldhave at least oneactive account
o A list of bank
accounts should be displayed
Pass
Fail
2.Choose an account and selectContinue from the menu
o
None
o A list of bank
services should be displayed.
3.
Choose Balance Enquiry andselect Continue from themenu.
o
Noneo Response for Balance Enquiry should be
as follows:As on: dd/mm/yyyy hh:mm:ss AM/PM IST TotalAvailable Balance: INRAvailable Balance: INR.
Linked FD Bal: INR
Pass
Fail
Pass
Fail
Pass
Fail
6.Select 'OK' from the menuoption
o
None
o Home Screen with
following 6 icons Bank Account, CreditCard, Demat Account Loan Account, BillPay, iServices should be displayed.
14.2 Test Case - iMobile Bank Account Last 5 Transactions
Test Case Serial Number: UAT35
Test Case: View Last 5 Bank Account Transactions
Test Case Description: Customer views last 5 transactions for his account(s)
Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded and activated ICICI Mobile Banking Application.
Customer is at the 6 icon home page.
Customer has linked a bank account to his userID.
Notes :
No. Action Constraints Expected result Result Note (if
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ICICI Mobile Banking User Acceptance Tests
(Pass/Fail) any)
1. Select Bank Account icon.
o
Customer shouldhave at least one
active account
o A list of bank
accounts should be displayed
Pass
Fail
2.Choose an account and selectContinue from the menu
o
None
o A list of bank
services should be displayed.
Pass
Fail
3.
Choose Last 5 Transactionsand select Continue from the
menu.
o
None
o Response for Last 5 Transactions should
be as follows:1. Paid to XXXX999.00 DR (INR)dd/mm/yyyy
2. Paid to XXXX999.00 DR (INR)dd/mm/yyyy
Pass
Fail
Pass
Fail
Pass
Fail
6.Select 'OK' from the menuoption
o
None
o Home Screen with
following 6 icons Bank Account, CreditCard, Demat Account, Loan Account, ,Bill Pay, iServices should be displayed.
Pass
Fail
14.3.1 Test Case - iMobile Bank Account Funds Transfer A/c within ICICI Bank Own Account
Test Case Serial Number: UAT36
Test Case: Fund Transfer to Own Account
Test Case Description: Customer successfully transfer the fund to his own account
Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded and activated ICICI Mobile Banking Application.
Customer is at the 6 icon home page.
Customer has linked a bank account to his userID.
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ICICI Mobile Banking User Acceptance Tests
Notes :
No. Action Constraints Expected resultResult
(Pass/Fail)Note (if
any)
1.
Select Bank Account ->Funds Transfer -> A/c withinICICI Bank -> Own Account.
o
Customer shouldhave at least twoactive bankaccounts.
o A list of accounts
should be displayed.
Pass
Fail
2.Choose an account and selectContinue from the menu
o
None
o A screen with Enter
Amount field should be displayed.
Pass
Fail
3.
Enter amount to transfer andselect Pay Now from themenu.
o
Amount entered
should benumeric with aupper limit of 6digits.
o Payment details
confirmation screen should be displayed asfollows: You are sending INR 99.00 toXXXXXX999999 from XXXXXX888888.Please confirm.
PassFail
4. Select Ok from the menu.
o
None o Receipt should be generated bearing the
following details:Title: Own Account Funds TransferDate : dd/mm/yyyy hh:mm:ssPay From: XXXXXX888888Pay To: XXXXXX999999
Amount (INR): INR 99.00
Payment ID : 121221123
Pass
Fail
5.Select 'OK' from the menuoption
o
None
o Receipts screen
should be displayed with a list of allreceipts.
Pass
Fail
6. Select 'Back' from the menuoption
o o Home Screen with
following 6 icons Bank Account, CreditCard, Demat Account, Loan Account, ,
Pass
Fail
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ICICI Mobile Banking User Acceptance Tests
Bill Pay, iServices should be displayed.
14.3.2 Test Case - iMobile Bank Account Funds Transfer A/c within ICICI Bank Other Account
Test Case Serial Number: UAT37
Test Case: Fund Transfer within ICICI Account
Test Case Description: Customer transfers the fund to other ICICI account
Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded and activated ICICI Mobile Banking Application.
Customer is at the 6 icon home page.
Customer has linked a bank account to his userID.
Notes :
No. Action Constraints Expected resultResult
(Pass/Fail)Note (if
any)
1.
Select Bank Account ->Funds Transfer ->A/c withinICICI Bank -> Other Account.
o
Customer shouldhave at least twoactive bankaccounts.
o A list of payees
should be displayed.
Pass
Fail
2.Choose an payee and selectContinue from the menu
o
None
o A screen with Enter
Amount field should be displayed.
Pass
Fail
3.
Enter amount to transfer andselect Continue from themenu.
o
Amount enteredshould benumeric with anupper limit of 6digits.
o Payment details
screen should be displayed in the confirmscreen.
Pass
Fail
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ICICI Mobile Banking User Acceptance Tests
4.Select Pay Now from themenu.
o
Noneo Customer is asked to
enter the grid/digits positions for the initresponse.
Pass
Fail
5.
Customer enters the grid/digitsposition and selects Confirmfrom the menu.
o
Grid/Digits shouldbe valid.o
For incorrectgrid/digits,transaction willnot be committed.
o On successfulverification of the grid/digits positions, fundtransfer settlement is done at the ICICIsend.o Confirm response is
send and the receipt is generated on theiMobile.o Receipt should be
generated bearing the following details:Title: Funds TransferDate : dd/mm/yyyy hh:mm:ssPay From: XXXXXX888888
Pay To: XXXXXX999999Amount (INR): INR 99.00Payment ID : 121221123
Pass
Fail
6.Select 'OK' from the menuoption.
o
None
o Receipts screen
should be displayed with a list of allreceipts.
7.
Perform steps 1 to 5 andselect 'Cancel from the menuoption.
o o Funds Transfer
Cancellation request should be sent toWSC.o User should be
displayed a screen with the followingmessage Your transaction on INR 99.00
payable to payee name has beensuccessfully cancelled.
8.Select 'OK' from the menuoption.
o o Home Screen with
following 6 icons Bank Account, CreditCard, Demat Account Loan Account, BillPay, iServices should be displayed.
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ICICI Mobile Banking User Acceptance Tests
14.3.3 Test Case - iMobile Bank Account Funds Transfer A/c outside ICICI Bank
Test Case Serial Number: UAT38
Test Case: Fund Transfer to accounts outside ICICI Bank
Test Case Description: Customer successfully transfer the fund to account outside ICICI Bank
Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded and activated ICICI Mobile Banking Application.
Customer is at the 6 icon home page.
Customer has linked a bank account to his userID.
Notes :
No. Action Constraints Expected resultResult
(Pass/Fail)Note (if
any)
1.Select Bank Account ->Funds Transfer -> A/c outsideICICI Bank.
o
Customer shouldhave at least twoactive bankaccounts.
o A list of payeesshould be displayed.
Pass
Fail
2.Choose an account and selectPayee from the menu
o
None
o A screen with Enter
Amount field should be displayed.
Pass
Fail
3.
Enter amount to transfer andselect Continue from the
menu.
o
Amount enteredshould be
numeric with aupper limit of 6digits.
o Payment details
screen should be displayed in the confirm
screen
Pass
Fail
4.Select Pay Now from themenu.
o
Noneo Customer is asked to
enter the grid/digits positions for the initresponse.
Pass
Fail
5. Customer enters the grid/digitsposition and selects Confirm
o
Grid/Digits should
o On successful
verification of the grid/digits positions, fund
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ICICI Mobile Banking User Acceptance Tests
from the menu.
be valid.o
For incorrectgrid/digits,
transaction willnot be committed.
transfer settlement is done at the ICICIsend.o Confirm response is
send and the receipt is generated on the
iMobile.o Receipt should be
generated bearing the following details:Title: Funds TransferDate : dd/mm/yyyy hh:mm:ssPay From: XXXXXX888888Pay To: XXXXXX999999
Amount (INR): INR 99.00
6.Select 'OK' from the menuoption
o
None
o Receipts screen
should be displayed with a list of allreceipts.
7.
Perform steps 1 to 5 andselect 'Cancel from the menuoption
o
None
o Funds Transfer
Cancellation request should be sent toWSC.o User should be
displayed a screen with the followingmessage Your transaction on INR 99.00payable to payee name has beensuccessfully cancelled.
8.Select 'OK' from the menuoption.
o
None
o Home Screen with
following 6 icons Bank Account, CreditCard, Demat Account Loan Account, BillPay, iServices should be displayed.
14.4 Test Case - iMobile Bank Account Cheque Book Request
Test Case Serial Number: UAT39
Test Case: Cheque Book Request
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ICICI Mobile Banking User Acceptance Tests
Test Case Description: Customer successfully puts a request for a new chequebook to ICICI Bank.
Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded and activated ICICI Mobile Banking Application.
Customer is at the 6 icon home page.Notes :
No. Action Constraints Expected resultResult
(Pass/Fail)Note (if
any)
1. Select Bank Account icon
o
Customer shouldhave at least oneactive bankaccount.
o A list of accounts
should be displayed.
Pass
Fail
2.Choose an account and selectContinue from the menu
o
None
o A list of bank
services should be displayed.
Pass
Fail
3.Select Cheque Book Requestfrom the list.
o
None
o A confirm screen
with following message You are about torequest cheque book for the accountXXXXXX999999 .Please select Confirmfrom Options\Menu to proceed. should bedisplayed.
Pass
Fail
4.Select Cancel from the menuto cancel your request.
o
None
o User should be
directed to the bank service list.
Pass
Fail
5. Again select Cheque BookRequest from the list andchoose Confirm from themenu.
o
None
o A request for the
cheque book should be send successfullyto ICICI.o Confirm response as
follows should be displayed to the ChequeBook Request has been accepted for your
Pass
Fail
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Account No XXXXXX999999. You willreceive the Cheque Book within 7 workingdays. message should be displayed.
6.Select 'OK' from the menuoption
o
None
o Home Screen with
following 6 icons Bank Account, CreditCard, Demat Account Loan Account, BillPay, iServices should be displayed.
Pass
Fail
14.5 Test Case - iMobile Bank Account Cheque Status
Test Case Serial Number: UAT41
Test Case: Cheque Status
Test Case Description: Customer wants to know the current status of his cheque.
Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded and activated ICICI Mobile Banking Application.
Customer is at the 6 icon home page.
Customer has issued a cheque.
Notes :
No. Action Constraints Expected resultResult
(Pass/Fail)
Note (if
any)
1. Select Bank Account icon
o
Customer shouldhave at least oneactive bankaccount.
o A list of accounts
should be displayed.
Pass
Fail
2.Choose an account and selectContinue from the menu
o
None
o A list of bank
services should be displayed.
Pass
Fail
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3.Select Cheque Status fromthe list.
o
None
o A text box to enter
the cheque no should be displayed.
Pass
Fail
4.
Enter the cheque number andselect Continue from themenu.
o
Cheque no.
should be 6 digitsonly.o
Cheque noshould be a validno.
o The current status of
the cheque should be send to the iMobile.
Pass
Fail
5.Select 'OK' from the menuoption
o
None
o Home Screen with
following 6 icons Bank Account, CreditCard, Demat Account Loan Account, BillPay, iServices should be displayed.
Pass
Fail
14.6 Test Case - iMobile Bank Account Stop Cheque
Test Case Serial Number: UAT41
Test Case: Stop Cheque
Test Case Description: Customer wants to perform stop cheque for one of the cheque issued by him
Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded and activated ICICI Mobile Banking Application.
Customer is at the 6 icon home page.
Customer has issued a cheque.
Notes :
No. Action Constraints Expected resultResult
(Pass/Fail)Note (if
any)
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6. Select Bank Account icon
o
Customer shouldhave at least oneactive bank
account.
o A list of accounts
should be displayed.
Pass
Fail
7.Choose an account and selectContinue from the menu
o
None
o A list of bank
services should be displayed.
Pass
Fail
8.Select Stop Cheque from thelist.
o
None
o A text box to enter
the cheque no should be displayed.
Pass
Fail
9.
Enter the cheque number andselect Continue from themenu.
o
Cheque no.should be 6 digitsonly.o
Cheque noshould be a valid
no.
o Stop cheque
Request has been accepted for Account NoXXXXXX999999. Should be displayed.
Pass
Fail
10.Select 'OK' from the menuoption
o
None
o Home Screen with
following 6 icons Bank Account, CreditCard, Demat Account Loan Account, BillPay, iServices should be displayed.
Pass
Fail
15.1 Test Case iMobile Credit Card Balance Details
Test Case Serial Number: UAT42
Test Case: Credit Balance Details
Test Case Description: Customer successfully views the balance details of his credit card.Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded and activated ICICI Mobile Banking Application.
Customer is at the 6 icon home page.
Customer has linked a credit card to his userID.
Notes :
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No. Action Constraints Expected resultResult
(Pass/Fail)Note (if
any)
1. Select Credit Card icon
o
Customer shouldhave at least oneactive credit card.
o A list of credit cardaccounts should be displayed.
Pass
Fail
2.Choose an account and selectContinue from the menu
o
None
o A list of credit card
services should be displayed.
Pass
Fail
3.
Select Balance Details fromthe list and choose Continuefrom the menu.
o
None
o The current credit
balance should be send to the iMobile inthe following format
Card No: XX119012Total Amount Due: INR. 99.00Credit Limit: INR. 99.00
Available Credit : INR. 99.00As on: dd/mm/yyyy hh:mm:ss IST
Pass
Fail
4.Select 'OK' from the menuoption
o
None
o Home Screen with
following 6 icons Bank Account, CreditCard, Demat Account Loan Account, BillPay, iServices should be displayed.
Pass
Fail
15.2 Test Case iMobile Credit Card Last Payment Details
Test Case Serial Number: UAT43
Test Case: Last Payment Details
Test Case Description: Customer views last payment details of his/her credit card statement.
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Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded and activated ICICI Mobile Banking Application.
Customer is at the 6 icon home page.
Customer has linked a credit card to his userID.Notes :
No. Action Constraints Expected resultResult
(Pass/Fail)Note (if
any)
1. Select Credit Card icon
o
Customer shouldhave at least oneactive credit card.
o A list of credit card
accounts should be displayed.
Pass
Fail
2.Choose an account and select
Continue from the menu
o
None
o A list of credit card
services should be displayed.
Pass
Fail
3.
Select Last Payment Detailsfrom the list and chooseContinue from the menu.
o
None
o The last payment
made to the credit card should be send tothe iMobile in the following format
Card No: CardXX119012Last Payment Amount : INR. 99.00Last Payment Received on: dd/mm/yyyy
As on: dd/mm/yyyy hh:mm:ss IST
Pass
Failo
6.Select 'OK' from the menuoption
o
None
o O Home Screen
with following 6 icons Bank Account,Credit Card, Demat Account Loan
Account, Bill Pay, iServices should be
displayed.
Pass
Fail
15.3 Test Case iMobile Credit Card Payment Due Details
Test Case Serial Number: UAT44
Test Case: Payment Due Details
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Test Case Description: Customer views payment due details of his/her credit card account.
Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded and activated ICICI Mobile Banking Application.
Customer is at the 6 icon home page. Customer has linked a credit card to his userID.
Notes :
No. Action Constraints Expected resultResult
(Pass/Fail)Note (if
any)
1. Select Credit Card icon
o
Customer shouldhave at least oneactive credit card.
o A list of credit card
accounts should be displayed.
Pass
Fail
2. Choose an account and selectContinue from the menu
o
Noneo A list of credit cardservices should be displayed.
PassFail
3.
Select Payment Due Datefrom the list and chooseContinue from the menu.
o
None
o The payment due for
the credit card should be send to theiMobile in the following format:
Card No: XX119012Payment Due Date : INR. 99.00Next Statement Date: dd/mm/yyyy
As on: dd/mm/yyyy
Pass
Fail
4.Select 'OK' from the menuoption
o
None
o O Home Screen
with following 6 icons Bank Account,Credit Card, Demat Account Loan
Account, Bill Pay, iServices should bedisplayed.
Pass
Fail
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15.4 Test Case iMobile Credit Card Reward Point Status
Test Case Serial Number: UAT45
Test Case: Reward Point Status
Test Case Description: Customer views reward point status given on his/her credit card account.
Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded and activated ICICI Mobile Banking Application.
Customer is at the 6 icon home page.
Customer has linked a credit card to his userID.
Notes :
No. Action Constraints Expected resultResult
(Pass/Fail)Note (if
any)
1. Select Credit Card icon
o
Customer shouldhave at least oneactive credit card.
o A list of credit card
accounts should be displayed.
Pass
Fail
2.Choose an account and selectContinue from the menu
o
None
o A list of credit card
services should be displayed.
Pass
Fail
3.
Select Reward Point Statusfrom the list and chooseContinue from the menu.
o
None
o The reward point
status for the credit card should be send tothe iMobile in the following format:
Card No: XX119022500 reward points available
As on:mm:ss IST
Pass
Fail
4.Select 'OK' from the menuoption
o
None
o Home Screen with
following 6 icons Bank Account, CreditCard, Demat Account Loan Account, BillPay, iServices should be displayed.
Pass
Fail
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16.1 Test Case iMobile Demat Account Holding Enquiry
Test Case Serial Number: UAT 46
Test Case: Holding Enquiry
Test Case Description: Customer views holding enquiry of his Demat account.
Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded and activated ICICI Mobile Banking Application.
Customer is at the 6 icon home page.
Customer has linked his Demat account to his userID.
Notes :
No. Action Constraints Expected resultResult
(Pass/Fail)Note (if
any)
1. Select Demat icon
o
Customer shouldhave an activedemat account.
o A list of demat
services should be displayed.
Pass
Fail
2.
Choose Holding Enquiry fromthe list and select Continuefrom the menu
o
None
o Demat A/c no should
be displayed.
Pass
Fail
3.Choose Continue from themenu.
o
Script name isoptionalo
Script name maxlength is 20 chrs
o User is asked to
enter the scrip descriptor
Pass
Fail
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4.Choose Continue from themenu.
o
None
o In response
customer will be shown the no. of scriptsheld by him in the following format
Holding Balance for 43214321 on dd/mm/yyyy
hh:mm:ssTransaction 11. Scrip: Scrip nameISIN:Qty.
Transaction 22. Scrip: Scrip nameISIN:Qty.
o
Pass
Fail
5. Select 'OK' from the menuoption
o
None
o Home Screen with
following 6 icons Bank Account, CreditCard, Demat Account Loan Account, BillPay, iServices should be displayed.
Pass
Fail
16.2 Test Case iMobile Demat Account Transaction Status
Test Case Serial Number: UAT47
Test Case: Transaction Status
Test Case Description: Customer views transaction status for his demat account.
Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded and activated ICICI Mobile Banking Application.
Customer is at the 6 icon home page.
Customer has linked his Demat account to his userID.
Notes :
No. Action Constraints Expected resultResult
(Pass/Fail)Note (if
any)
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1. Select Demat Account icon
o
Customer shouldhave an activedemat account.
o A list of demat
services should be displayed.
Pass
Fail
2.
Choose Transaction Statusfrom the list and selectContinue from the menu
o
None
o Following fields
should be displayed.
Document Type list
Pass
Fail
3.
Select the Document Typefrom the list and enter the slipno and choose Continue fromthe menu.
o
Slip no should be5 digits in length.
o In response
customer will be shown the status of thedemat transaction.
Scrip: Scrip nameISIN:Quantity:Dep:0Trf_to: dd-mmm-yyyy
Pass
Fail
4.Select 'OK' from the menuoption
o
None
o Home Screen withfollowing 6 icons Bank Account, CreditCard, Demat Account Loan Account, BillPay, iServices should be displayed.
Pass
Fail
16.3 Test Case iMobile Demat Account Bill Enquiry
Test Case Serial Number: UAT48
Test Case: Bill Enquiry
Test Case Description: Customer views his last bill for his demat account.
Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone. Customer has downloaded and activated ICICI Mobile Banking Application.
Customer is at the 6 icon home page.
Customer has linked his Demat account to his userID.
Notes :
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No. Action Constraints Expected resultResult
(Pass/Fail)Note (if
any)
1.Select Demat icon
o
Customer should
have an activedemat account.
o A list of demat
services should be displayed.
Pass
Fail
2.
Choose Bill Enquiry from thelist and select Continue fromthe menu
o
None
o Customer should be
asked to enter the demat account no.
Pass
Fail
3.
Enter the Demat A/c nochoose Continue from themenu.
o
Demat Account isa mandatory.o
A/c no should be
8 digits only.
o In response,
customer will be shown the status of the billin the following format:
Demat Ac. No.: 12345678Last Bill No: 1234For Amount: Rs. 300
Due on: dd/mm/yyyyOutstanding: Rs.
Pass
Fail
4.Select 'OK' from the menuoption
o
None
o Home Screen with
following 6 icons Bank Account, CreditCard, Demat Account Loan Account, BillPay, iServices should be displayed.
Pass
Fail
16.4 Test Case iMobile Demat Account ISIN Enquiry
Test Case Serial Number: UAT49Test Case: ISIN Enquiry
Test Case Description: Customer views his details for the ISIN account.
Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded and activated ICICI Mobile Banking Application.
Customer is at the 6 icon home page.
Customer has linked his Demat account to his userID.
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Notes :
No. Action Constraints Expected resultResult
(Pass/Fail)
Note (if
any)
1. Select Demat icon
o
Customer shouldhave an activecredit card.
o A list of demat
services should be displayed.
Pass
Fail
2.
Choose ISIN Enquiry from thelist and select Continue fromthe menu
o
None
o Customer should be
asked to enter the scrip descriptor.
Pass
Fail
3.Enter scrip name in the ScripDescriptor field and chooseContinue from the menu.
o
Scrip Descriptor-Should accept
alphanumeric.o
Scrip Descriptorformat - 4 digits(without space)and maximum 10(with spaces)
o In response,
customer will be shown the scrip details inthe following format:
Scrip: scrip nameISIN: ISIN No
Pass
Fail
4.Select 'OK' from the menuoption
o
None
o Home Screen with
following 6 icons Bank Account, CreditCard, Demat Account Loan Account, BillPay, iServices should be displayed.
Pass
Fail
17.1 Test Case iMobile Loan Account Provisional IT Certificate
Test Case Serial Number: UAT51
Test Case: Provisional IT Certificate
Test Case Description: Customer requests for Provisional IT Certificate.
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Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded and activated ICICI Mobile Banking Application.
Customer is at the 6 icon home page.
Customer has linked his Loan account to his userID.Notes :
No. Action Constraints Expected resultResult
(Pass/Fail)Note (if
any)
1. Select Loan Account icon.o
None.
o A list of loan services
should be displayed.
Pass
Fail
2.
Chooses Provisional IT
Certificate from the list andselect Continue from themenu.
o
Noneo Customer should beshown his linked the loan account no.
PassFail
3.Choose Continue from themenu.
o
Loan Account Noshould be 16characters long first 5 alphabetsand rest 11 digits.
o In response,
customer will be shown the followingmessage:
We have received your request for . It will reach youwithin 8 working days.Regards ICICI Bank
Pass
Fail
4. Select 'OK' from the menuoption
o
None
o Home Screen with
following 6 icons Bank Account, CreditCard, Demat Account Loan Account, BillPay, iServices should be displayed.
Pass
Fail
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17.2 Test Case iMobile Loan Account Final IT Certificate
Test Case Serial Number: UAT52
Test Case: Final IT Certificate
Test Case Description: Customer requests for Final IT Certificate.Setup & Prerequisite for Test: Customers mobile phone should be enabled with TATA zone.
Customer has downloaded and activated ICICI Mobile Banking Application.
Customer is at the 6 icon home page.
Customer has linked his Loan account to his userID.
Notes :
No. Actio
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