Tivoli Software
© 2007 IBM Corporation
IBM Tivoli and Maximo Asset Management Development Update & Maximo 7.1 Preview
Anthony HonakerMaximo Product Strategy & Product Management
2 © 2007 IBM Corporation
Tivoli Software
IBM’s Commitment to Maximo and Asset Management
Key to IBM strategy and future growth
Leverage Maximo’s market-leading technology
IBM and MRO share long history
Delivered more resources and a more aggressive product roadmap
3 © 2007 IBM Corporation
Tivoli Software
IBM will protect the Maximo customer’s investment:
• Continue to support and enhance the Maximo J2EE Architecture
• Continued commitment to SOA and open standards
• Provide upgrades to future Maximo versions
• Continued support for user group meetings and advisory councils
• Retain the “Maximo” brand name for all EAM products
• Continued support for both IBM and non-IBM platforms
Customer Value
4 © 2007 IBM Corporation
Tivoli Software
Asset and service management solutions for all critical assets across the enterprise
- Operating on open standards: J2EE-based service-oriented architecture (SOA)- Delivered with deep industry-specific functionality
Production AssetsOil, Steel, Utilities
Building, Facilityand Property
Assets
TransportationAssets
IT Assets
Managing Performance of Critical Assets
5 © 2007 IBM Corporation
Tivoli Software
Maximo Themes
Managing all of the critical assets in the
enterprise
Enabling Service
Management across all
assets
Providing deep Industry solutions and
expertiseUtilizing modern Service Oriented
Architecture
6 © 2007 IBM Corporation
Tivoli Software
IBM Service ManagementBest Practices and Services
Process Management
Service Management Platform
The Best of Enterprise Asset Management, IBM Service Management, IT Asset Management
Operational Management
Service Management Platform
Process Management
Tivoli Asset Mgmt for IT
(ITAM)
MaximoAsset Mgmt
(EAM)
IBM ServiceManagement
Solutions(CCMDB,
Service Request Mgr)
“Best in Class” Asset & Service Management
Consolidated Infrastructure for EAM, ITAM, Service Management
Modern Open Standards Based Technology
7 © 2007 IBM Corporation
Tivoli Software
Maximo Roadmap
• IBM Maximo for Transportation 6.3• IBM Maximo for Life Sciences 6.4• IBM Maximo Calibration 6.4
• IBM Maximo for Nuclear Power 6.3• IBM Maximo for Government 6.1
IBM Maximo Mobile Calibration
IBM Maximo Asset Configuration Manager 6.2
IBM Maximo Asset Mgt 7.1
2008-20092007H2 2006
IBM Maximo for Oil and Gas 6.3
IBM Maximo for Service Providers 6.1
• IBM Maximo for Utilities 6.3• IBM Maximo Spatial 6.3
• Oil and Gas• Calibration• Life Sciences• Transportation
Increased or new investment in EAM
IBM Maximo Asset Mgt 6.2.1: DB2 Support
New 7.x Releases of Industry Solutions:• Utilities• Nuclear Power• Service Providers• Government
IBM Tivoli Asset Mgt for IT 6.2.1
Key:Key:
• IBM Tivoli Change and Configuration Management Database 7.1• IBM Tivoli Release Process Manager 7.1
• IBM Tivoli Asset Mgt for IT 7.1• IBM Tivoli Service Request Manager 7.1
New 7.x Releases of:• Tivoli Asset Mgt for IT• Tivoli Service Request Manager• Tivoli Change and Configuration Management Database• Tivoli Release Process Mgr• Tivoli Capacity Process Mgr• Tivoli Storage Process Mgr
Tivoli Software
© 2007 IBM Corporation
Tivoli Asset Management for IT
9 © 2007 IBM Corporation
Tivoli Software
Financial Physical(Lifecycle Management)
Operational(IBM SM)
HW Cost Trends SW Cost Trends
Converged Asset Management
•Compliance/Audits•Contracts•Expense Control•License Management•Upgrade Costs•Leasing•Invoice validation•POs paid•Optimization•Modeling
•Discovery•Asset Tracking•Asset Assignment•Asset Reconciliation•Maintenance•Upgrades•Disposal•End of Life
•Service Desk•IMAC•Product Install•Product Removal•Disaster Recovery•Security•Service Request•Change Management•Release Management
Supported in the current Tivoli IT AM Portfolio
Areas enhanced for IT AM in 2007
Areas of focus for IT AM in 2008
Capabilities provided by other Tivoli Products
10 © 2007 IBM Corporation
Tivoli Software
Hardware Software Contracts
What is Software Asset Management (SAM)?
Software Asset Management
SW Cost TrendsHW Cost Trends Labor Cost Trends
“Enterprises that begin an asset management program experience up to a 30% reduction in costs the first year.. and continue savings of 5-10% for the next 5 years” – Gartner
IT Service ManagementIT Asset Management
11 © 2007 IBM Corporation
Tivoli Software
Why Is Software Asset Management So Hard?
• Lack of centralized cross-platform data repository• software inventory• product use activity• contractual and financial information
• Rapid business change causes unexpected software spending and inefficient software deployment
• Complexities of license metrics, terms & conditions, and software deployment
• Software Asset Lifecycle management within functional areas and departmental silos
• No clear knowledge of what software is installed, how much it is being used and who is using it.
• Most software asset management practices lack the maturity to drive maximum business value
12 © 2007 IBM Corporation
Tivoli Software
IBM’s Unique Approach to Software Asset Management
All four questions must be answered to align software spending with business goals
What software do I have?
What software assets are in use?
What does each software asset cost now and in the future?
Over Licensed? (Potential Savings)Under Licensed? (Compliance Risk)
Inventory
License UseSoftware Use
LicenseCompliance
Contracts &Financials
System zPCs Servers
IBM TivoliAsset Management for IT
Only IBM delivers the four essential sets of integrated information required for effective Software Asset Management across all significant environments
IBMTivoli
LicenseCompliance
Manager
IBMTivoli
LicenseCompliance
Managerfor
z/OS
13 © 2007 IBM Corporation
Tivoli Software
Value Realized By Effective SAM
Compliance Risk Reduction- Software vendor license compliance audits- World Wide impact of Sarbanes-Oxley Act Section 404
Software Cost Management- Identification and reduction of no and low use software- Efficient server consolidations- Optimize software and hardware capacity upgrades- Strong vendor contract negotiation leverage - Reduced software fees through competitive replacement- Improve operational performance and reduce maintenance costs- Invoice validation- Effective charge-back- Disaster recovery and business continuation
Opportunity Creation- Software dollars can be redeployed to fund new software acquisitions and projects that
return business value
14 © 2007 IBM Corporation
Tivoli Software
Maximo Asset Management
Tivoli Service Request Manager
Tivoli Asset Management for IT 6.2.1
Tivoli Asset Management for IT
Tivoli Application Dependency
Discovery Manager
IBM NetCool / Precision for IP Networks
Tivoli Provisioning
Manager
Servers & PCs
Tivo
li In
tegr
atio
n A
dapt
ers
Tivoli License Compliance
Manager
Tivoli License Compliance Manager for
z/OS
Tivoli Asset Compliance
Center (Bundled w/
TLCMz)
Tivoli Integration Adapters
Tivo
li In
tegr
atio
n A
dapt
ers
3rd party discovery
tools
Mainframe
Tivoli Usage and
Accounting Manager
Enterprise Business
Applications (ERP, HR, Finance)
Max
imo
Ente
rpris
e A
dapt
er
15 © 2007 IBM Corporation
Tivoli Software
CCMDB
Maximo Asset Management
Tivoli Asset Management for IT 7.1
Tivoli Application Dependency
Discovery Manager
IBM NetCool / Precision for IP Networks
Tivoli Provisioning
Manager
Servers & PCs
Tivo
li In
tegr
atio
n A
dapt
ers
Tivoli License Compliance
Manager
Tivoli License Compliance Manager for
z/OS
Tivoli Asset Compliance
Center (Bundled w/
TLCMz)
Tivoli Integration Adapters
Tivo
li In
tegr
atio
n A
dapt
ers
3rd party discovery
tools
Mainframe
Tivoli Usage and
Accounting Manager
Enterprise Business
Applications (ERP, HR, Finance)
Max
imo
Ente
rpris
e A
dapt
er
Tivoli Service Request Manager
Tivoli Asset Management for IT
16 © 2007 IBM Corporation
Tivoli Software
CCMDB
Maximo Asset Management
Tivoli Asset Management for IT 7.2
Tivoli Application Dependency
Discovery Manager
Servers & PCs
IBM NetCool / Precision for IP Networks
Tivoli Provisioning
Manager
Tivo
li In
tegr
atio
n A
dapt
ers
Tivo
li In
tegr
atio
n A
dapt
ers
3rd party discovery
tools
Mainframe
Tivoli Usage and
Accounting Manager
Enterprise Business
Applications (ERP, HR, Finance)
Tivoli Service Request Manager
Hardware and Software
Identification for
Distributed
Hardware and Software
Identification for z/OS
Distributed Hardware Discovery
Tivoli Asset Management for IT
Tivoli License Optimization Manager
Tivoli Integration Adapters
Tivoli TotalStorageProductivity
Center
Max
imo
Ente
rpris
e A
dapt
er
Tivoli Software
© 2007 IBM Corporation
Maximo Asset Management 7.1 Preview
18 © 2007 IBM Corporation
Tivoli Software
Maximo 7 Preview Topics
Enhanced User Interface and Security Capabilities
Migration Manager
Linear Assets
Enhanced Process and Work Management
Tivoli Software
© 2007 IBM Corporation
Maximo 7 Preview – Security and UI
20 © 2007 IBM Corporation
Tivoli Software
Conditional, Dynamic SecurityData Restrictions
- Control Access Characteristics to Objects and Attributes based on Data and/or User Group
- Characteristics include “Read Only” and “Hidden”
- Examples:
Tradesmen User Group cannot view WOs in “Waiting Approval” StatusHide pay rate field on the Labor record based on user group; e.g. TradesmanHide WO cost fields for Tradesmen, but visible for SupervisorsWOs in “Complete” Status are read-only for Tradesmen User Group, but not for PlannersAsset records are read-only if the status is “Salvage”
Application Access- Conditional Access to Applications
Read, Insert, Modify and Delete- Conditional Access to Actions
E.g., Change Status, Add to New Parent, View Total Costs, etc.
21 © 2007 IBM Corporation
Tivoli Software
Conditional Expression Manager
Persistent Definition and Re-use of Common Conditions
22 © 2007 IBM Corporation
Tivoli Software
Conditional Access
23 © 2007 IBM Corporation
Tivoli Software
Data Restrictions
Object and Attribute Level RestrictionsCan be made Read Only, Required or HiddenCan be Conditionally Applied
24 © 2007 IBM Corporation
Tivoli Software
Conditional UI
Control the UI based on Data and/or User Group
- Controls characteristics of UI Controls
E.g., Fields, Table Windows, Tabs, Buttons, Actions, etc.
- Characteristics include “Required”, “Read Only”, “Hidden”
Examples:
- Hide Asset Application Safety tab for IT Users
- Different labels, colors, etc on the same field for different groups of users; e.g. “Labor” for US users and “Labour” for Canadian or UK users
25 © 2007 IBM Corporation
Tivoli Software
Conditional UI
Tivoli Software
© 2007 IBM Corporation
Maximo 7 Preview – Migration Manager
27 © 2007 IBM Corporation
Tivoli Software
Migration Manager: Maximo Configuration CapabilitiesMaximo releases provide increasing configuration capabilities
- Fewer customizations (coding)
Current migration process is cumbersome- Manually executed database scripts, export/import
- Prone to sequencing errors
- Seeding often
incomplete (“I missed
that configuration!”)
Maximo 5.2 Maximo 6.2.1 Maximo 7.1
• Security• Workflow• Screen Designer• Database Configuration• Reports
• Application Designer • Domains • Sets • Cron Tasks • Communication Templates • Escalations • Enhanced Security• Enhanced Workflow• Database Configuration• Enhanced Reports
• OMP Integration • Web Services Library • LIC • Configuration
Import/Export • Logging • Properties • Application Designer • Domains • Sets • Cron Tasks • Communication
Templates • Escalations • Enhanced Security• Enhanced Workflow• Database Configuration• Reports
Configuration applications in Maximo
28 © 2007 IBM Corporation
Tivoli Software
Migration of Configurations between Maximo environments
Supports standard rollout environments:- DEV->TEST->PRODUCTION
Purpose:- Seed a new Maximo environment with all configurations and
customizations
Configuration Migration Process
DEV DBDevelopment
Server TEST DBTest Server
PROD DB
Production Server 1 PROD DB
Production Server 2
PROD DB
Production Server 3
29 © 2007 IBM Corporation
Tivoli Software
Migration ManagerManages Packages - containers for Maximo configuration information
Package has a life-cycle:
Package can be “Snapshot” or “Delta”
Configuration Import/Export also provides:Snapshot configuration/customization for support purposes (IBM support)General purpose package-based export/import tool between Maximo environmentsPackaged content delivery through OPAL
Maximo solutions and add-ons, including Industry SolutionsTivoli Process Managers
Define Create Distribute Deploy
30 © 2007 IBM Corporation
Tivoli Software
Migration Groups
Migration Groups define logical sets of Objects (and their relationships) Also defined is the Order, which ensure that data being Migrated is appropriately sequencedNew Groups can be defined in addition to those delivered out of the box
31 © 2007 IBM Corporation
Tivoli Software
Package Definition
32 © 2007 IBM Corporation
Tivoli Software
Package Creation
Tivoli Software
© 2007 IBM Corporation
Maximo 7 Preview - Linear Assets
34 © 2007 IBM Corporation
Tivoli Software
Non linear Assets Linear Assets
Mobile (fleet, vehicles)
Fixed Physical Assets (facilities)
Component-based Assets (aircraft, ship)
Roads
Pipelines (sewers, oil pipelines)
Railway tracks
A non Linear Asset occupies a defined space and can be tracked by its location or modeled as part of a parent child hierarchy
Linear Assets have linear properties and often connect with each other by their relationship with the linear infrastructure itself
Installed, maintained, replaced as a whole
Preserved and restored in place, and in segments
Linear Assets
35 © 2007 IBM Corporation
Tivoli Software
0 50Asset A
Speed Limit 65 55
Lanes 4 3
Pavement ConcreteSurface
Exits
0 40
25 50
WO 127
WO 128
Linear Assets
36 © 2007 IBM Corporation
Tivoli Software
Linear Assets
Linear Attributes, Actions conditionally visible
Multiple, Configurable Linear Referencing Methods
37 © 2007 IBM Corporation
Tivoli Software
Features
Entities such as Mile Posts, Signs, Guardrails, Junctions can be managed as Features, rather than having to create and manage AssetsFeatures can be Point (e.g., Mile Post, Junction) or Linear (e.g. Guardrails, Mow-able Acreage, )
38 © 2007 IBM Corporation
Tivoli Software
Specifications
39 © 2007 IBM Corporation
Tivoli Software
Relationships
Multiple Relationships can be identified between Assets- Precedes and Succeeds (I 95 MD Precedes I 95 PA)
- Intersects, Passes Over, Passes Under
- Joins, Parallels
Tivoli Software
© 2007 IBM Corporation
Maximo 7 Preview - Process and Work Management Enhancements
41 © 2007 IBM Corporation
Tivoli Software
Enhanced Process and Work ManagementMultiple Assets, Locations on Work Orders, Tickets
Enhanced Swap capabilities
Automated Flow Control of WO Tasks – Status Management
New WO Task Application
Job Plan Enhancements- Nested Job Plans- Attached Documents at Job Plan Task level
Classification-based Attributes
42 © 2007 IBM Corporation
Tivoli Software
Job Plans
Nested Job Plans – Reusable Processes and Procedures; Generates Work Order HierarchiesAutomated Flow Control – Controls Execution of Work; Automates ProcessesClassification Based Attributes – Similar to Asset, Location and Item; Provides Job Specific Attributes to Job Plans and Work Orders
43 © 2007 IBM Corporation
Tivoli Software
Multiple Assets and Locations on Work Orders
44 © 2007 IBM Corporation
Tivoli Software
Q&A Additional Resources
Maximo Asset Management
- http://www-306.ibm.com/software/tivoli/solutions/asset-management/index.html
- http://www-306.ibm.com/software/tivoli/products/maximo-asset-mgmt/
Tivoli Asset Management for IT
- http://www-306.ibm.com/software/tivoli/solutions/it-asset-management/
Maximo Info on User Group website (www.tivoli-ug.org)
7 Maximo User Groups currently have presence on http://www.tivoli-ug.org/groups.php?ugtype=Maximo
Maximo News http://www.tivoli-ug.org/news.php#acq
Maximo Mondays listed http://www.tivoli-ug.org/events.php#maximo_mondays and here http://www.tivoli-ug.org/events.php
New category added into TIE for Asset Mgt (coming 10-11-07) http://tie.tivoli-ug.org/
Peer to Peer Knowledge Exchange has Maximo products listed: http://www.tivoli-ug.org/p2p/listall_bycat
January 2007 Executive Interview Article with Anthony Honaker: http://www.tivoli-ug.org/ec-arch18.php
August 2007: Executive Interview Article with Jack Young: http://www.tivoli-ug.org/execcorner.php
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