Copyright © 2015 Boeing. All rights reserved
IATA Paperless Conference
Per NorénVice President – Digital Aviation
November 15, 2016
Commercial AirplanesCommercial Aviation Services – Digital Aviation
Copyright © 2015 Boeing. All rights reserved.
Agenda
2
Digital TransformationIntroduction to Boeing Paper to Digital Strategy to Action
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The Boeing Company
3
Digital Transformation – Video link
Copyright © 2015 Boeing. All rights reserved.
About Boeing Commercial Aviation Services
4
Vancouver
Seattle
Denver
Gothenburg
GdanskAmsterdam
New Dehli
Frankfurt
+200Customer
Countries3500
Employees
Sao Paolo
Tokyo
Singapore
Brisbane
Sydney
Seoul
Montreal
Beijing
London
Chicago
Dallas
Brussels
Paris
Copyright © 2015 Boeing. All rights reserved.
Our Capabilities and Expertise
5
OEM Knowledge & Data
• Airplane Design• OEM Data• Engineering & Manufacturing
Expertise
Airplane Connectivity
• Airplane Systems
• Connectivity and Sensors• Data Distribution
24 x 7 CustomerSupport
• Entry Into Services (EIS)
• Support & Service Engineering
• Field Service Network
PartSolutions
• Boeing Proprietary Parts• Parts Distribution & Logistics• Logistics & Supply Chain
Management
Maintenance & Engineering Solutions
• Fleet Management Solutions• Technical Information
Management• Maintenance Optimization
Flight Operations Solutions
• Navigations Solutions• Crew Management• Training & Flight Services
DigitalSolutions
• Airplane Solutions• Airline Solutions• Airspace & Airport Solutions
Aviation Business Consulting
• Advisory Services• Change Management• Lean & Business Process
Management
AerospaceAnalytics
• Predictive Maintenance• Flight & Fuel Optimization• Disruptive Management
Copyright © 2015 Boeing. All rights reserved.
Paper to Digital Transformation
Paper Paradigm
13
Digital Paradigm
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The Value of Digital Transformation
14
Paper Paradigm. . .
Capacity Planning and Disruption Management
Digital Infrastructure
Operational Analytics, Dashboards, Processes
. . . Digital Paradigm Value Potential
Navigation, Flight and Fuel Efficiency
▪ Paper Charts▪ Monthly spreadsheets▪ Manual Process▪ Actual vs. plan
▪ Mobile Navigation▪ Analytics▪ Automated Enabled Processes▪ Actual vs. optimal
2-4+%
Crew Optimization▪ Semi-manual automation▪ Limited scale and integration▪ Limited optimization
▪ Continuous optimization/tracking▪ Door-to-Door crew support▪ Real-time mobile updates 3-5+%
Maintenance Efficiency / Asset Availability Transitions
▪ Manual monitoring▪ Paper based operations▪ Reactive decision making
▪ Fleet, Airplane Health Management Digital and mobile
▪ Predictive prognostics and analytics1-2%
▪ Aviation Infrastructure constraints▪ Unconnected automation▪ Experience-based decisions
▪ System-wide information management▪ Integrated ops, crew, maintenance,
station, passenger decision support▪ System of systems optimization
>10%
▪ Used by some
▪ departments and people
▪ Deep data exploitation, insights, and post-decision reviews
▪ All fleets, departments, leadership▪ People, Process and Tools
DigitalAirline
▪ IT limits ▪ IT enables1-2%
Copyright © 2015 Boeing. All rights reserved.
Digital Transformation Flight OperationsFliteDeck Pro
1962 1977 2012 2016
Copyright © 2015 Boeing. All rights reserved.
Paper to Digital Transformation in Flight OperationsTablet EFBs approach their 3rd birthday
16
Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2010 2011
Alaska Airlines
begins iPad
evaluations
American Airlines
begins iPad
evaluations
American Airlines
first carrier to receive
FAA OpSpec approval
for charts on iPad (B-777)
Alaska Airlines
first carrier to
distribute iPads
to every pilot
United Airlines
announces 11,000
iPads for pilots
American Airlines
first air carrier for
formal flight trials
iPad launch
Jeppesen
Mobile TC
Executive Jet
Management
(EJM)/Jeppesen
flight trials
FAA grants
precedent
authorization
to EJM
FAA clarifies
policy/support
for iPad EFB
(InFO 11011)iPad 2 launch
Jeppesen
Mobile FliteDeck
Jan
Jeppesen officially
engages the
OEB with EASA
2013: The year large-scale digital transformation began
Copyright © 2015 Boeing. All rights reserved.
Digital TransformationFliteDeck Pro
12,000,000 +Data Updates to Pilots, Annually
250,000 +Copies of FDPro in Use
20,000,000 +Paperless Flights
30 TB +Data downloaded, Monthly
300,000 +Registered Devices
350 +Airlines, Corporate accounts
Copyright © 2015 Boeing. All rights reserved.
Digital TransformationDrivers of the tablet EFB phenomenon
18
• Breakthrough technologies
• Positive ROI/business cases
• Simplicity
– User-friendly experience
– Complete ecosystem
• Business side / personal side
• Regulator receptivity
FAA EASA
Global CAAsICAO
Simplicity is the ultimate sophistication- Steve Jobs
Copyright © 2015 Boeing. All rights reserved.
Digital TransformationRegulatory perspective
19
of FAA EFB authorizations in the last
six months have been for iPad
new FAA authorizations for iPad
in last six months (23% increase)
of FAA authorizations are for iPad
(compared to 60% one year ago)
FAA authorizations now involve
iPad mini
FAA EFB authorizations(Active A061, July 2013)
iPad EFB1,483 (72%)
Otherportable
EFB266 (13%)
InstalledEFB
301 (15%)
89%
72%
273
132
Copyright © 2015 Boeing. All rights reserved.
Digital Flight Operations Transformation
20
0 20 40 60
Fleet
Pilots
airline customers
involved with FliteDeck Pro for iPad
= Paperless using iPad
= Formal iPad program underway
= Test & eval. (not yet committed)
Percent of current customers
22,000 63,000 32,000
1,800 5,500 2,800
Today, all mobile paperless airline
pilots could easily fill The Gorge
Amphitheater.
Within one year, mobile paperless
airline pilots will fill The Gorge PLUS
Century Link Field in Seattle.
Copyright © 2015 Boeing. All rights reserved.
Example #2: Maintenance Operations
21
• DATA • MOBILITY • ANALYTICS • INTEGRATION • USABILITY
Copyright © 2015 Boeing. All rights reserved.
Maintenance information at the point of useMobile, scalable, interoperable and integrated
22
Toolbox Mobile Parts
M&E System
Records
Toolbox Library
Toolbox Authoring
Toolbox Tasks
BOEING M&E TOOLS MOBILE APPLICATIONS AIRLINE PLANNING & RECORDS
Toolbox Mobile Parts
Maintenance Turn Time
Toolbox Mobile Library
Beta
Electronic Log Book
Toolbox
Mobile
Tasks
New Applications
AHM
Copyright © 2015 Boeing. All rights reserved.
Maintenance Data DeliveryBoeing is creating a single, seamless, mobile online and offline experience
23
Current Online Products
Current Offline Products
Toolbox Remote Non-787
Toolbox Remote Non-787
Toolbox Mobile Library
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Digital Maintenance Transformation
24
Value throughout the LifecycleReduced Schedule Interruptions / Maintenance Efficiency / Digital Asset Management
Copyright © 2015 Boeing. All rights reserved.
The Digital Airline
25
The Digital Airline (n): An adaptive, continuously optimized, real-time operation that delivers step changes in efficiency, profitability, and customer experience to
drive long-term competitive advantage.
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