How to make friends & influence people:
or how to recruit 150 volunteers and keep them
• Hampshire County Council Museum Service in 2012
• 16 plus museum/heritage sites
• Renaissance Museum Service
• 500,000 visits per annum
• Local Authority managed with paid staff
• 32% revenue budget reduction
• Hampshire Cultural Trust 2015
• Over 2700 volunteer hours per month across the service
• Nearly 200 volunteers
• Established volunteer professional model across 9 museum sites
• Maintaining the same opening hours prior to volunteer programme
• Create new volunteer framework & roles
• Recruitment campaign• Volunteer (& Staff) training
programme• Interim Volunteer Coordinators• Appraisal and recognition on-going• Regular training and recruitment
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