HOW TO KNOW WHAT YOU DONT KNOW HR for Non-HR Managers
Slide 2
HR we go! No other function or area seems so simple but can get
you in so much trouble so quickly as the human resource function.
Because we deal with people continually, we tend to feel that we
have a natural inclination and talent for handling people. But even
if that is true, when it comes to employment, the handling of
people is covered by more laws, rules and procedures than any other
area of business. And to be successful, or at least avoid paying
significant penalties, you need to understand how to manage your
human resources properly. 4/16/2015 CAHRMA Conference
Presentation
Slide 3
Whats your impression of HR? 4/16/2015 CAHRMA Conference
Presentation
Slide 4
Its not just what you see! In our normal day to day routine we
usually see only half of what is happening like this tree shown
here. We see the trunk, branches and leaves in all their glory but
it takes a root system just as big to support the healthy tree that
we see. And it is the same for organizations. Without a strong
human resource practice and function as your root system, your
organization will not be healthy and vibrant and able to grow.
4/16/2015 CAHRMA Conference Presentation
Slide 5
What is HR Human Resources is the function that manages the
people within an organization and gives guidance in the areas of
staffing, compensation, benefits, training and development,
performance appraisal, health and safety, labour relations,
employee engagement, wellness and any issues dealing with
employees. And, of course, many of these areas overlap and impact
each other as they change and move forward. Having a basic
understanding will help to reduce the risk of lawsuits while a
better understanding will help your organization to be successful.
4/16/2015 CAHRMA Conference Presentation
Slide 6
Importance to Your Community In the past, your culture and
tradition dealt predominantly with the people of your community
only within your community. As you do business with the world
around you, there is more interactions with the introduction of
other factors. More and more laws are impacting your community
(human rights etc.). You need HR to compete with business outside
your community. 4/16/2015 CAHRMA Conference Presentation
Slide 7
Its the Law! HR is also responsible for keeping up to date with
changes to legislation as it applies to organizations and their
employees (and this is extensive). One of the biggest issues
creating problems and penalties for organizations is a lack of
understanding or knowledge of the laws that apply to your human
resource process and protection for your employees. The Federal
Employment Standards Act covers the broadest area and provides
direction for hiring, firing, compensation, vacation pay, statutory
holidays and much, much more. You can refer to the Act by following
this link, http://laws.justice.gc.ca/PDF/Statute/L/L-2.pdf.
http://laws.justice.gc.ca/PDF/Statute/L/L-2.pdf 4/16/2015 CAHRMA
Conference Presentation
Slide 8
Sections of the Act I. Industrial Relations Basic Freedoms
Canada Industrial Relations Board Acquisition and Termination of
Bargaining Rights Collective Bargaining and Collective Agreements
Conciliation and First Agreements Obligations Relating to Strikes
and Lockouts Prohibitions and Enforcement General II. Occupational
Health and Safety 4/16/2015 CAHRMA Conference Presentation
Slide 9
Sections Continued III. Standard Hours, Wages, Vacations and
Holidays Hours of Work Minimum Wages Equal Wages Annual Vacations
General Holidays Multi-employer Employment Reassignment, Maternity
Leave, Parental Leave and Compassionate Care Leave Bereavement
Leave Group Termination of Employment Individual Terminations of
Employment 4/16/2015 CAHRMA Conference Presentation
Slide 10
Severance Pay Garnishment Sick Leave Work-related Illness and
Injury Unjust Dismissal Payment of Wages Sexual Harassment Leave of
Absence for Members of the Reserve Force Administration and General
4/16/2015 CAHRMA Conference Presentation
Slide 11
Why is it important? For most organizations, it is the
employees who make the product or transact the business that makes
the organization successful. Without the proper policies and
procedures in place, work is not handled properly, productivity is
low and increases costs, and the organization loses the opportunity
to improve and grow. Without the proper management of employees,
costs go up (absenteeism) and efficiencies are missed (better ways
of doing things). Get HR or a good lawyer! 4/16/2015 CAHRMA
Conference Presentation
Slide 12
What does it impact? Without HR guiding the way, decisions get
made that can be legally challenged at a significant cost.
(unjustified termination) Without proper policies in place,
employees take advantage of the organization and there are no ways
to resolve issues because there are no standard rules. Lack of
consistent direction to the employees means decreased productivity
and loss of potential income. Inconsistent and unfair treatment
leads to employees leaving and costs for replacement. 4/16/2015
CAHRMA Conference Presentation
Slide 13
Why are policies important? Policies define how employees will
be managed and create consistency for fair and equitable treatment.
Policies help the employees know what will be expected of them.
Policies provide protection for the organization as they provide
reason for the management process. Policies not only state what
should be done but also what shouldnt be done. Policies define the
organizations and the employees responsibilities. 4/16/2015 CAHRMA
Conference Presentation
Slide 14
Review What is bereavement covered under? If more than one,
which one do you follow? a. Company policy b. Collective agreement
c. Provincial law d. Canada Labour Code 4/16/2015 CAHRMA Conference
Presentation
Slide 15
Bereavement Leave 210. (1) Every employee is entitled to and
shall be granted, in the event of the death of a member of his
immediate family, bereavement leave on any of his normal working
days that occur during the three days immediately following the day
of the death. 4/16/2015 CAHRMA Conference Presentation
Slide 16
Leave with Pay (2) Every employee who has completed three
consecutive months of continuous employment by an employer and is
entitled to bereavement leave under subsection (1) is entitled to
such leave with pay at his regular rate of wages for his normal
hours of work, and such pay shall for all purposes be deemed to be
wages. 4/16/2015 CAHRMA Conference Presentation
Slide 17
Compensation A compensation process compares all positions and
sets fair compensation levels for all positions across the
organization. The compensation process helps the organization to
attract workers and defends the organization from overpayment. The
compensation process defines when and how payment will be made and
for what so there is no misunderstanding or disagreement. 4/16/2015
CAHRMA Conference Presentation
Slide 18
Review 2 What is Remembrance Day covered under? a. Provincial
Employment Standards b. Policy c. Union Agreement d. None of the
above 4/16/2015 CAHRMA Conference Presentation
Slide 19
Remembrance Day Compensation How is it compensated? a. Regular
time b. Overtime c. Statutory holiday d. Only paid if worked
4/16/2015 CAHRMA Conference Presentation
Slide 20
Managing Employees Everyone feels that they know HR because
they deal with people. But every employee is different in their
knowledge, abilities, likes, dislikes and desire for what they
want. Unless all employees are treated consistently, the manager
risks a charge of unfair or unequitable treatment. And even if the
manager wins the fight, the organization does not win because the
employee is now bitter and will create dissention in the workplace.
Having processes in place that ensure that all employees are
treated the same helps to eliminate this. This is what HR is really
like! 4/16/2015 CAHRMA Conference Presentation
Slide 21
4/16/2015 CAHRMA Conference Presentation
Slide 22
Herding Cats Is that how you want to spend your time? Why not
utilize the people who are trained to do the work? 4/16/2015 CAHRMA
Conference Presentation
Slide 23
How do I get started? If you dont have an established HR
department or practitioner, hire one. If you cant afford or need a
full time HR person, then hire a part time HR rep. Join CAHRMA!
Talk to your local HR Associations regarding hiring an HR rep
and/or what they offer for education sessions. Once you have put
someone in place, understand that they have acquired a specialized
knowledge set and listen to them and allow them to do their jobs.
4/16/2015 CAHRMA Conference Presentation
Slide 24
What does the future look like? Understand that the HR function
is a huge area and will not change overnight partly due to the
amount that needs to be done and partly because the employees (and
managers) will not wholly appreciate the change. With a good HR
function and process, your organization will get stronger, start
eliminating problems and protect it from significant costly
mistakes. HR is good for business. 4/16/2015 CAHRMA Conference
Presentation
Slide 25
Your turn! 4/16/2015 CAHRMA Conference Presentation What was
new to you? What did I miss? Does this make sense for your
community? Why? Questions