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Workshop on :
How Emotional Intelligence evolves through the Life-Span and transforms into Transpersonal / Spiritual Intelligence.
Let’s Explore how it relates to the Coaching Profession.
-Rashmi Malhotra, PhD
• To study the concepts of Emotional
Intelligence and Transpersonal / Spiritual
Intelligence
• Understand if Emotional Intelligence can
be learned and taught?
• Examine the need and development of EI
in Childhood, Adolescence & Adulthood
• To explore Self-Reflection v/s Analysis-
Paralysis
• Enhance personal and professional
relationships
Objectives:
06 February 2017Workshop on Emotional Intelligence #1- Rashmi
Malhotra PhD
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Rashmi Malhotra PhD
How would you relate this
to Coaching?
Introduction
About me
Let’s
Explore
1. E I / EQ
2. S I / SQ
Freud
Jung
Maslow
Goleman
Creative calm, standing strong,
amidst the chaos and noise.
Human mind that stands the tests
of time, harnessing emotions,
through self-reflection reaches
transcendence
06 February
2017
Workshop on Emotional Intelligence
#2- Rashmi Malhotra PhD
+Psychosynthesis is an approach to self-realization and
the development of potential reached by gaining a
conscious awareness of one’s personality.
Psychosynthesis is a major force in the field of
Transpersonal Psychology – Roberto Assagioli
Psychoanalysis Behavioral Humanistic Transpersonal
Transpersonal Psychology is the fourth force of psychology. It deals
with the Whole Person.
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+Assagioli’s map of human psyche consists of:
The “I” / Personal SELF – Point of Self-Awareness. Coaching can bring the “I” to the surface for the full process of Psychosynthesis = Transpersonal Self
Field of Awareness – Part of the personality we are directly aware of. Constantly changing, as we are aware of our sensations, thoughts, feelings and desires.
The Higher Unconscious / Superconscious – full of positive aspects of ourselves. Untapped potential, creativity & qualities. Feelings of altruistic love and spiritual energies = Evolutionary Future
The Middle Unconscious – Info about ourselves which we can bring to conscious, can surface during coaching and we can provide options & choices to the client
The lower Unconscious = Freud’s Id. Beyond the realm of Coaching but could be accessed by therapy. Dreams & imaginations
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+In Coaching profession our personalized
coaching style comes from the core. Our
Unique Persona.
Let’s breakdown the term:
Emotional & Intelligence
Let’s explore the emotional range….
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+Gardener’s seven intelligences: People
have a unique blend of intelligences –
this is Human Cognition in its fullness.
First two are typically evaluated in Schools:
1. Linguistic Intelligence – abilities with languages
2. Logical-Mathematical Intelligence – analytical & logical thought
These Three are associated with arts:
3. Musical Intelligence – to appreciate and compose music
4. Bodily-Kinesthetic Intelligence – like playing golf
5. Spatial Intelligence – drive and park a different size car
Two Personal Intelligences:
1. Interpersonal Intelligence – to understand intentions,
motivations and desires of other people. To communicate
effectively.
2. Intrapersonal Intelligence – To understand one’s Self, to
appreciate one’s fears, feelings and motivations.
Intelligences Range….
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First Introductions to EIA definition of the term emotional intelligence was
officially coined in 1990 by Salovey and Mayer. 06 February 2017 8Workshop on Emotional Intelligence #8- Rashmi Malhotra PhD
+Yale psychologist, Peter Salovey elaborated
Gardner’s definition of Personal Intelligences into
Emotional Intelligence in Five Domains:
1. Knowing one’s Emotions - Self Awareness and
recognizing the feelings as it happens is the keystone to
emotional intelligence.
2. Managing Emotions – Handling feelings so that they are
appropriate is an ability that builds on self-awareness.
3. Motivating oneself
4. Recognizing emotions in others – Empathy is a
fundamental people skill.
5. Handling relationships – the art of relationships is in
large part a skill and managing emotions with others.
IQ and EQ are not opposing competencies but rather separate ones.
One can be measured to an extent, the other yields abstract success not
quantifiable.
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Workshop on Emotional Intelligence #9- Rashmi Malhotra PhD
+ Socrates – “Know Thyself!”
Mayer finds that people fall in distinctive styles in
tending to and dealing with emotions.
1. Some people are self- aware and they are aware of their moods as they having them and they have some sophistication about their emotional lives. Their mindfulness help them manage their emotions.
2. Some people are engulfed. They often swamped by emotions and helpless to escape them. As though their moods have taken charge.
3. Some people are accepting.
They are clear what they feeling
and they accept it, and don’t try to
change them.
Emotion-Perceptual Styles
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Emotional Intelligence/Quotient is “the capacity for
recognizing our own feelings and those of others, for
motivating ourselves, and for managing emotions well in
ourselves and in our relationships. Emotional intelligence
describes abilities distinct from, but complementary to,
academic intelligence.”- Daniel Goleman (1998)
Daniel Goleman
06 February 2017 Workshop on Emotional Intelligence #11- Rashmi Malhotra PhD
+ Transpersonal / Spiritual Intelligence
The more deep-rooted you are in the
connections with your ‘SELF’ the more you
can rise upward to GROW and change.
Know
Thyself!
Deeper
Awareness
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+“I believe that emotional intelligence and
coaching are inseparable; that emotionally
intelligent people tend to behave in a
coaching way even if they have not attended
a coaching course.”Sir John Whitmore, Founder, Performance Consultants International
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+Awareness of Self
Awareness of Others
Awareness of Relationships
Spiritual
Intellectual
Emotional
Core
SQ
IQEQ
The Whole Person Personality Equilibrium
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Maslow's
Hierarchy of needs (1943)
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+The Four Components of Emotional
Intelligence
Self-Awareness
Self-Management
Social Awareness
Relationship
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+Can Emotional Intelligence be
learned or taught?
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+ Examine the need and
development of EI in these stages: Childhood:
When should we begin training children for EQ?
Delayed v/s Immediate gratification, Empathy development
Narrate reading-group incident of emotional regulation
Adulthood:
Identity Crisis is hopefully solved
Companionship examines personal emotional strengths
Ambition and Relationships
Adolescence:
Self Image and Self Identity are critical.
Empathy development – last chance!
Let them be. Watch, Guide from a distance. Be a good role model
Late Adulthood:
Assessing life in a nutshell
Generativity v/s Stagnation
EQ likely to lead to SQ
Hope or Hopelessness
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+Emotional Intelligence in ChildhoodHow Mirror Neurons help…
Self-awareness. Knowing
our own emotions.
Self-regulation. Being able
to regulate and control how
we react to our emotions.
Internal motivation. Having
a sense of what’s important in
life.
Empathy. Understanding the
emotions of others.
Social skills. Being able to
build social connections.
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Workshop on Emotional Intelligence #19- Rashmi Malhotra PhD
+Emotional Intelligence in
Adolescence Identity Development
Moral development
Recognizing and Managing
Emotions
Getting along well with others
Manage stress
Develop Empathy
Resolve Conflict
Awareness of Self
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+ Emotional Intelligence in
Adulthood
Need to build a purpose in life
Become more Realistic
More practical
Social Savvy
Better Mood and Emotion Regulation
Understanding Situational factors
Taking calculated risks
Practical shift in emotional and
cognitive goals
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+Conflict between the head and the
heart?
Emotional Intelligence doesn’t always have to be a debate between the right
and wrong! One can indulge, one can make mistakes and learn from them.
One should hope for maturity.
Today’s Leaders should have enough emotional intelligence to keep them out
of trouble! But what can one do when refuses to grow and change, or show any
signs at all of emotional Intelligence!
Can people with very little or no emotional intelligence become Leaders or
Managers?
What hope is there for this person to elevate to Spiritual Intelligence?
https://www.youtube.com/watch?v=5lBDK69QboA
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Workshop on Emotional Intelligence #22 - Rashmi Malhotra PhD
+ Conflict
between
the head
and the
heart!
• Unethical
Behavior
• Immediate
Gratification
Twitter Wars
Cyberbullying
Rumor mill
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2017
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Rashmi Malhotra PhD
+Two Dimensions of
Emotions:
‘Emotion’ is a complex state of human mind, involving bodily changes of widespread character such as
breathing,
pounding heart,
flushed face,
sweating palms,
pulse rate,
gland secretions, etc.
a state of excitement
confusion marked by strong
feelings
Empathy
Positive feelings
Negative feelings
Judgements
Thoughts
Stereotyping
Physiological Psychological
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+People with high emotional intelligence tend
to do better at work. So what habits do they
have that set them apart?
They Focus on the positive
They surround themselves with Positive People
They are able to set boundaries and be assertive when
necessary
They are forward thinking and willing to let go of the past
They look for ways to make life more fun, happy &
interesting
They choose how they expend their energy wisely
Continually learning and growing towards independence
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+Related to Coaching….
Emotional Intelligence
Recognize, understand and manage our own emotions; recognise, understand and influence the emotions of others
Reflective Practice
Schon (1983) links reflective practice into two different forms – ‘in-action’ & ‘on-action’
It is important that coaches understand that their actions,
behaviors, verbal & nonverbal expressions can affect the client.
It is a connection built on trust between coach and client….
Coaching is more than just the instruction of skills and drills. It is
also about building quality relationships and having
the emotional expertise build those relationships.
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+Becoming a Better Coach through
Reflective Practice –
Transformations from EQ to SQ reflective practice entails
coaches assessing their
personal approach to
coaching and taking
responsibility for how their
approach may be influencing
their actions and reflections. coaches who are self-aware or
more attuned to their internal
states, behaviors, and intuitions,
are more likely to be aware of,
and respond to, cues within the
environment that indicate
something is amiss. 06 February 2017
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+ Reflective Thoughts or
Analysis-Paralysis
Critical
of Self
Critical
of
Others
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+Introspective Reflection can lead to
Transpersonal Intelligence…
Reasonable judgments
and decisions
Solution oriented
approach
Acceptance of Change
Introspective
Rational and Emotional
Self-Perceived
judgements
Problem oriented
approach
Resistance to change
Projection on others
Emotional debates
with self and others
Reflective Thinking Analysis-Paralysis
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+How Emotional Intelligence
enhances Relationships
Consequential Learning in Relationships
Recognizing own feelings in order to understand another’s
Stability and commitment
Determining Compatibility
Relationship Stress Management
Inner calm
Job Performance and job
satisfaction increased
Better communication with
co-workers
Keeping Realistic goals
Team & Collaborative skills
improved
Work Stress Management
Success
Personal Relationships Professional Relationships
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Could Forgiveness and Sacrifice
enrich Relationships? EQ SQ
Psychotherapists
are using:
Forgiveness
Intervention
techniques to
help build EQ
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+Finding inner peace…Spiritual
Intelligence – Intuitive Coaching
Calm purposeful Coaching
Active Listening
Intuitive thinking
Instinctive suggestions
Letting the client arrive at the
destination
Trust and Integrity
Empower the client
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+Elements of Spiritual Intelligence
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In a
Nutshell…
Any queries
are
welcome…
Thank you!
06 February 2017
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Intelligence #34-
Rashmi Malhotra PhD
+ References Goleman, D. (2004). What Makes a Leader? [Article]. Harvard
Business Review, 82(1), 82-91.
Schon, D.A. (1983). The Reflective Practitioner: how professionals
think in action. London: Temple Smith.
Schutte, N.S., Malouff, J.M., & Thorsteinsson, E.B., (2013).
Increasing emotional intelligence through Training: Current
status and future directions. The International Journal of
Emotional Education, 5 (1), pgs, 56-77.
Cindy Wigglesworth https://deepchange.com/IntegralSpiritualIntelligence2011.pdf
HARVEY DEUTSCHENDORF https://www.fastcompany.com/3028712/7-
habits-of-highly-emotionally-intelligent-people/1
Angelina Bennet (2010) The Shadows of Type
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