World-class software development solutions for your critical projects.
Hopper Services
HOPPER Development, IncJUNE 2014
C O N F I D E N T I A L 1
WHAT WE DOHopper Development solves the problem of finding world-class software development talent in tight labour markets
We provide Custom Software Development, SAP Implementation Services, Resourcing, and Cloud hosting
Our Expertise to Solve Your Needs
Custom Software Development Concept to Delivery to Hosting and Maintenance – enterprise, mobile, web
SAP Implementation ServicesDifferent SAP modules, SAP Hosting, SAP Training
ResourcingConsulting AugmentationRecruiting
Cloud HostingAmazon, Rackspace, Azure, 24x7 support
Our Differentiation
Full Service Company
SAP Implementation
Cloud Hosting and SAAS Services
24x7 IT and Application Support
Product Development viewed as a System
Risk Management approach to Software Development and SAP Implementation
Stringent Hiring – expertise and emotional intelligence
World-class software development solutions for your critical projects.
Custom Software Solutions
HOPPER Development, IncJUNE 2014
C O N F I D E N T I A L 5
Technology Services
Product Management Services
-Product Concept, Product Management, Product Tools Hosting
-Application and Programming Services Custom Applications - Web, Mobile
(iPhone, Android), and Enterprise
IT and Cloud Services-IT Architecture, Network Architecture, Sys Admins – Cloud or DataCenter
QA Services-QA Automation, Regression Testing, White/Black Box Testing, Load Testing
Data Services
-Data Architecture, Data Modeling, Physical Design, DBA
Support Services
-24x7 IT Support, 24x7 Application Support
Product Management Services
Product Management-Hopper Product Managers help with day-to-day product management
User Interface Design Services-Interaction Design, User Interface Design, Information Architecture,
Art Design, HTML, CSS
Product Management Tools Hosting and Management-Wiki, Trac, SVN, FTP, or any other tools desired by customers that
are open source
Product Planning-Competitive Landscape, Build vs Buy, Product Roadmap, Technology
Assessment, Launch Plan, etc.
Agile Methodology-Milestone based development and Effective Releases
Product
Development
Architecture and
Planning
Design, Coding,
and Testing
Build Automation
Requirements
Gathering
Business Analysis
Usability
Security Testing
Scalability Testing
Load Testing
Product Release
Hopper Product Development
Sprint 1 Discover
Design
Develop
Test
User
Acceptance
System
Testing
Installtion
Qulification
Unit And
Integation
Detailed
Design
Technical
Architecture
System
Requirements
User
Requirements
System
Configuration and
development
Hopper Product Development
Software Development Services
Software Design, Architecture, and Coding-System and Risk Management Approach to Software Development
Test Driven Development-Testing at every level – methods, component
API and Component Based Development-Every module and component have API that makes test automation easier
Custom Software for Web, iPhone, Android, Desktop, iPad, and Cloud-Deep expertise in a variety of languages and platforms
Coding Standards and Design Patterns-All programmers do follow standard coding standards
MySQL,
Oracle, SQL
Server,
Amazon RDS
Development
on all Cloud
Platforms
Linux
Windows
Lamp Stack
Most QA
frameworks
Agile
Methodology
Mobile –
iPhone,
Android,
Windows
PlatformsJava, PHP, .Net,
ROR, Adobe Air,
Node.js
Java, C/C++, C#,
Objective C, PHP,
Ruby, Perl,
JavaScript, SQL,
Python
Hopper Software
Capability
Hopper Software Capability
System
Configuration and
developments
Validation
Traceability
Validation
TraceabilitySystem
Requirements
Technical
Architecture
Detailed
Design
User
Requirements
Validation
Planning
System
Testing
Installation
Qulification
Unit And
Integration
Testing
User Acceptance
Testing
Validation
Reporting
Hopper QA Process
World-class software development solutions for your critical projects.
SAP Implementation Services
HOPPER Development, IncJUNE 2014
C O N F I D E N T I A L 13
Our Expertise to Solve Your Needs
SAP Implementation
ERP (All Modules), HANA, BI
Verticals
Oil & Gas (Upstream, downstream)
High Tech
Manufacturing, Financial
SAP Training
Corporate training
SAP Migration Services
Seamless Migration to newer versions
24x7 Techno-Functional Support
24x7 support for any products we have implemented
Hopper Implementation Services
Expertise in following Functional, Process, and Technology Areas
• SAP ERP – FI/CO, MM, PM, SD,
• SAP MDG
• SAP Mobility
• SAP BW, BI, BO, HANA
• ABAP, ABA WebDynpro and Workflow Development
• SAP PI
• SAP BAPI/RFC, Web Services, ALE, IDOC, BDC, and BADI
• SAP Netweaver Enterprise Portal Development
• SAP BASIS Administration
Hopper Implementation Services
Expertise in following Functional, Process, and Technology Areas
• SAP BPC, APO
• All SAP Oil & Gas Modules
• SAP GRC, Security
• SAP HCM, CRM, SRM
• SAP BI and Predictive Analytics
• SAP Netweaver Stack
• SAP Implementation, Upgrades and Roll out
• SAP Production Support
• Functional help desk (24x7)
• End User Training
• SAP Corporate Training
World-class software development solutions for your critical projects.
Hopper Resourcing
HOPPER Development, IncJUNE 2014
C O N F I D E N T I A L 17
Hopper Resourcing
Recruiting
Hire as and when required in all parts of the world
Hire to fulfill your current needs
Find the top-notch experts
Consulting Augmentation
Add consultants to augment your staff
Augment your staff locally and internationally
Resourcing Capabilities –Information Technology
Software Development – Web, Mobile – Windows, Linux, iOS –all languages/all platforms
Software Architecture
Product Management – Most Verticals
Software ERP – SAP, Oracle, Microsoft
DBA – all Databases
Cloud – Amazon, Azure, Rackspace
IT – Sys Admin, Dev Ops, Cloud, Network
Big Data – all platforms
Quality Assurance – Automation, Blackbox, Whitebox, Greybox, Performance Scaling, Load Testing
Tech Writing
Support Engineers – Application, Infrastructure, First Level, Second Level
Business Analysts
Telecommunications – OSS, BSS
Resourcing Capabilities – Sales, Marketing, Business Development
Sales
Pre-Sales
Outbound Marketing
Inbound Marketing
Product Managers
Business Analysts
Business Development
Financial Analysts
Pricing Analysts
Project Manager
Resourcing Verticals
Oil & Gas
High Tech
Retail
Financial Services
Telecommunications
Healthcare
Mining
Manufacturing
Media
World-class software development solutions for your critical projects.
Cloud, IT, and Support Services
HOPPER Development, IncJUNE 2014
C O N F I D E N T I A L 22
Cloud and IT Services
Infrastructure Architecture-Network, System, Security, and Application Deployment Architecture
Cloud and Data Center Services-Cloud Hosting, Data Center Management, Network/Server/Application Provisioning,
Log Management
Monitoring, Build Automation, Release Deployment-Application, Network, System Monitoring - Cloud and Data Center Based , 24x7
Runbook Management and Automation-All application failures and root cause analysis and correction thereof documented in Runbook
Augmentation Services-Add Sys-admins (Window, Linux, iOS), Desktop IT support, Network Engineers
as and when you need
Hosted Applications-Custom Applications, Wordpress, Nagios, Cacti, SugarCRM, Drupal, Joomla, Wiki, Trac,
FTP, Phplist Email Marketing
MySQL,
Oracle, SQL
Server
Most
Gateways
Log
Management
Most
Programming
Frameworks
Cloud Security
Amazon,
Rackspace,
Azure
LAMP Stack
Linux &
Windows
Hopper Cloud
Services Expertise
Hopper Cloud Expertise
Support Services
24x7 IT support-Sys-admins are available 24x7. This is in addition to monitoring.
24x7 Application Support-Applications hosted within Hopper or elsewhere supported by our application support staff. Developers are available under extraordinary circumstances. Most application built by Hopper will have Engineers on rotation.
2nd Level Support-We provide 2nd level support. The first level support is provided by the customers.
Runbook Automation-Runbooks are automated. IT team follows the Runbook to determine root cause
and take corrective actions
Thank you!Hopper are the SAP, Custom Software
Development, Resourcing, and Cloud Specialists helping you build, sustain, and grow your business
World-class software development solutions for your critical SAP projects.
World-class software development solutions for your critical SAP projects.
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