Highlighting the challenges in delivering digital inclusion programmes with emphasis on older people in rural areas
Kate DarchLead for Older Peoples Projects
GRCC
What are the barriers for rural communities and in particular older people engaging with
digital inclusion programmes?
GRCC as an organisation: Well established (1923) Respected Unique reach into communities through projects such as
Village & Community Agents, In Touch, befriending etc Connect Project saw 474 older people getting online Expertise in a wide range of fields Online Centre
Even taking into account all of these factors delivery of digital inclusion programmes remains a challenge
In Context
Access to equipment Access to broadband Recruitment of volunteers Reticence of older people in particular to engage with the
digital age ‘Selling’ the idea Reacting to the differing degrees of ability and knowledge Closure/scaling down of rural services Responding to the needs of a diverse county Funding opportunities. Especially continuation funding. Managing the expectations of funders with the ‘softly,
softly’ approaching that is needed in order to create effective and sustainable outcomes.
Main Challenges
Using existing networks & projects An open mind and innovative responses Forging new partnerships Time & Trust building Investment in volunteers
Ultimately sees results......
Our Approach
In February 2015, Nailsworth Town Council approached In Touch about the need for computer tuition for older people in the area. In Touch undertook some research with community groups and through the Village and Community Agents to look at the feasibility of setting up a new computer club.
In March 2015 computer sessions were established with 12 regular attendees. The best thing about this group is that 10 of the women attending are learning because within the last 12 months, they have lost their husbands. Their husbands had always used the computers for banking and shopping. They are all incredibly vulnerable but instantly formed a bond and spoke about their experiences at the first session and compared situations. They all admitted they were lonely and struggling to cope with tasks that their husbands always did for them. They were so chuffed to have the opportunity to learn and they have had many laughs together making progress! The group is very supportive of one another and have already arranged lift shares and coffee dates during the week!
Case study
“My husband is unwell and I’m going down hill! So, I have learnt how to do my grocery shopping online. I never dreamt that I would do online shopping, but I have bought a bird bath and some books. I also do my online banking and Skype because my son lives abroad. I now feel connected with the outside world again”.
Questions and Discussion
Contact Us
GRCC01452 528491
Kate DarchLead for Older Peoples Projects
Katie LakeIn Touch Manager
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