The brand new, fully integrated cloud solution for SMBs
Guide toMicrosoft 365
Why Microsoft 365?Microsoft 365 offers all the technology that small businesses need in one centralized location. It’s a one-stop shop to help you compete more effectively, sell more services, and retain
more customers.
Why Sell Microsoft 365? Addressing the challenges of a Diverse IT Environment
Multiple Clouds
On-PremMaintenance
DataProtection
1
2
3
Customers and partners end up managing multiple clouds inefficiently,
solving for a myriad of security, provisioning, or SSO challengesMultiple Clouds
1
On-PremMaintenance
2
DataProtection
3
Why Sell Microsoft 365? Addressing the challenges of a Diverse IT Environment
Customers and partners end up managing multiple clouds inefficiently,
solving for a myriad of security, provisioning, or SSO challengesMultiple Clouds
1
On-PremMaintenance
2
DataProtection
3
Having to maintain on-prem infrastructure such as a Domain Controller,
firewalls, Group Policies, file shares, etc is becoming more expensive to
maintain and sometimes even a drag on progress
Why Sell Microsoft 365? Addressing the challenges of a Diverse IT Environment
Customers and partners end up managing multiple clouds inefficiently,
solving for a myriad of security, provisioning, or SSO challengesMultiple Clouds
1
On-PremMaintenance
2
Data Protection
3
Having to maintain on-prem infrastructure such as a Domain Controller,
firewalls, Group Policies, file shares, etc is becoming more expensive to
maintain and sometimes even a drag on progress
Businesses have had to sometimes trade off giving employees modern
tools that empower them while at same time protecting company data.
Many times the tradeoffs are too great and the customer optimizes for
being one or the other
Why Sell Microsoft 365? Addressing the challenges of a Diverse IT Environment
What Microsoft 365 Business can do for you
Source: A Forrester Total Economic ImpactTM Study, "The Partner Opportunity For “Business Cloud Suite".” June 2017
This is what we’ve been waiting for. Our customers can get everything they need from one vendor which greatly simplifies things for them. It fits our business model
perfectly.
– Cloud Sales Manager, Microsoft 365 Business Early Adopter
Anticipated percentage point increase in deployment and advisory services revenue.
Expected percentage point increase in managed services
attach rate.
Anticipated percentage point increase in managed services
margins.
8% 10% 20%
Why Partners Sell Microsoft 365?
Bundling the Best of MicrosoftBy bringing together best-in-class Microsoft solutions,
Microsoft 365 is a single SKU addressing all your customer’s needs.
What is Microsoft 365
An integrated solution bringing together best-in-class productivity tools, security and device
management
A holistic set of business productivity and collaboration tools
• Word, Excel, PowerPoint, Outlook, OneNote, Publisher, and Access
• Exchange, OneDrive, Skype, Teams, SharePoint
• Business apps from Office (Bookings, Outlook Customer Manager, MileIQ1, Listings1, Connections1, Invoicing1)
Enterprise-grade device management and security capabilities
• App protection for Office mobile apps
• Device management for Windows 10 PCs
• Consistent security configuration across devices
• Protection of company data across devices
• Windows Defender, always-on and up-to-date
Simplified device deployment and user setup
• Single admin console to setup and manage users and devices
• Auto-installation of Office apps on Windows 10 PCs
• Always up-to-date Office + Windows 10
• Streamlined deployment of PCs with Windows AutoPilot
Bundle the Best of Microsoft
One Admin Console
Office 365 Windows 10 Business
Best of EMS
Universal SKU
Bundle the Best of Microsoft
Office 365
Windows 10 Business
Best of EMS
One Admin Console
Desktop Apps
• Word, Excel, PowerPoint, and more
Online Services
• Exchange, OneDrive, Skype, Microsoft Teams
Business apps
• Microsoft Bookings, Outlook Customer Manager, MileIQ1
Bundle the Best of Microsoft
Office 365 Windows 10 Business
Best of EMS
One Admin Console
Desktop Apps
• Word, Excel, PowerPoint, and more
Online Services
• Exchange, OneDrive, Skype, Microsoft Teams
Business apps
• Microsoft Bookings, Outlook Customer Manager, MileIQ1
Everything in Windows 10 Pro2
Plus…
• Windows Defender Security Controls
• Windows Autopilot
• Automatic Office apps deployment
Bundle the Best of Microsoft
Office 365 Windows 10 Business
Best of EMS
One Admin Console
Desktop Apps
• Word, Excel, PowerPoint, and more
Online Services
• Exchange, OneDrive, Skype, Microsoft Teams
Business apps
• Microsoft Bookings, Outlook Customer Manager, MileIQ1
Everything in Windows 10 Pro2
Plus…
• Windows Defender Security Controls
• Windows Autopilot
• Automatic Office apps deployment
Enterprise Mobility + Security
• App protection for Office mobile apps
• Device Management for Windows 10 PCs
• Selective wipe of company data
Summary of What is Included
Comes with OfficeEmail and
CalendaringFile Storage
Data Protection Controls
Stay up-to-date with the latest versions of Word, Excel, PowerPoint, and
more.
Connect with customers and coworkers using
Outlook and Exchange.
Manage your files from anywhere with 1TB of
storage.
Help secure business data on personal and company-
owned devices.
Safest Windows Ever
CyberthreatProtection
Administration and Deployment
Dependability and Support
Get upgraded to Windows 10 Pro from Windows 7
and 8.1 Pro.
Help protect PCs from malware, viruses, and
spyware.
Manage new PCs and devices faster and more
easily than ever.
Get 99.9% uptime guaranteed and 24x7
online and phone support
Microsoft 365 vs Office 365 Business Premium
Office 365 Business Premium
Microsoft 365 Business
Office applications Office on tablets and phones X X
Fully installed and web versions of Office apps X X
File & document viewing & editing 1 TB file storage and sharing X X
Collaboration services Business class email (50GB), calendar, and contacts X X
Online meetings (instant messaging, audio, and HD video chat/conferencing)
X X
Microsoft Teams chat-based workspace X X
Business applications Outlook Customer Manager, Bookings, Listings* Invoicing*, Connections*, MileIQ*
X X
Device management Single console to manage user and device settings X
Self-service PC deployment with Windows AutoPilot X
Automatically deploy Office apps to Windows 10 PCs X
Security Protect company data across devices X
Secure access to documents on mobile devices X
Protect Windows 10 devices against malware, viruses, and spyware with Windows Defender
X
Info to Explore with your Customers
Customer Pain Point How Microsoft 365 Can Help:
Be more collaborative so you can achieve more together
Emailing files is slow and inefficient. How can employees know they’re looking at the latest version? How can they make quick decisions?
83% of knowledge workers depend on technology to collaborate.1
35% of knowledge workers still collaborate on documents using email.2
Microsoft 365 Business is powered by Office 365, so employees can easily jump on a Skype for Business video conference to communicate, view files, collaborate and plan next steps as if everyone was in the same room.
Be more mobile anywhere it matters
Without the right tools, mobile workers may not be able to respond quickly to customers and stay productive outside the office.
42% of workers find mobile apps have less functionality or are harder to use than non-mobile apps.3
61% of employees believe effective business tools allow them to offer faster service.4
Microsoft 365 Business integrates Office 365 apps, OneDrive for Business file storage, and Outlook, among other tools, to keep employees working on the go and connected to email, calendars and data – even offline. When the connection is restored, their files and inbox sync automatically.
Be more secure with always-on security
A skyrocketing number of devices and apps put your company’s sensitive data at risk.
28% of employees use at least one unsanctioned tool to supplement the business tools provided by their company.5
The average cost to investigate, contain and remediate a compromise of one employee’s mobile device is $21,042.6
Microsoft 365 Business, also powered by Windows 10, provides automatic and universal enforcement of security policies that’ll reduce your business’s risk of data breaches. Devices receive the latest updates, and built-in encryption locks down lost and stolen devices. For an end-to-end solution, consider arming employees with Microsoft Surface devices, which are designed for complete mobility and with the best features of Windows 10 security.
1. Dimensional Research, Collaboration Trends and Technology, August 2015. 2. TECHnalysis Research, Workplace of the Future: Progress, But Slowly. 3. Wrike, 2016 Mobile Productivity Report. 4. The Boston Consulting Group, The Mobile Revolution: How Mobile Technologies Drive A Trillion-Dollar Impact, January 2015. 5.
Forrester Research, The Way We Work: A Mobile, Collaborative Workforce Needs an Accessible and Flexible Toolkit, January 2017. 6. Ponemon Institute, The Economic Risk of Confidential Data on Mobile Devices in the Workplace, February 2016.
How to Handle Objections to Microsoft 365
Objection Response
We are happy with our current Office 365 plan –and don’t need Microsoft 365
What version of Office 365 are you running today? Office 365 is a component of the larger Microsoft 365 Business solution, so moving to this new product doesn’t change how employees work– but the features it delivers will enable new productivity and security scenarios. This product brings them the ability to manage all their employees’ devices from one location; to clear data off PCs and mobile devices that get lost or stolen; and even to deploy the Office apps to new devices without even physically touching them.
Microsoft 365 Business is all about taking your company to the cloud to optimize productivity, mobility and collaboration with a layer of protection to keep your company data your own. It also helps reduce their overall cost of managing IT by reducing or eliminating their on-premises infrastructure.
We already have Windows 7/8/8.1 Pro and do not need Windows 10 Pro.
Windows 10 is the most secure Windows ever and has been protected from antivirus and ransomware threats that have recently come out.
Customers who are already on Windows 7/8/8.1 Pro qualify for the Windows 10 upgrade benefit that comes with Microsoft 365 Business. With Windows 10 Pro installed on your PCs you can deploy Windows 10 Business on top of that to get the set of cloud-services and device management capabilities that complement Windows 10 Pro and enable the centralized management and security controls of Microsoft 365 Business.
The cost of deploying the solution is prohibitive. (existing Office 365 customers)
Microsoft delivers transparent pricing options without a lot of hidden costs and allows for more flexible licensing options with mix-and-match capabilities. With a solution from Microsoft, most of our customers can take more advantage of their existing technology investments. We typically see deployments pay for themselves many times over.
How to Upgrade your End Users on StreamOne Cloud Marketplace
Making the switch from an existing Microsoft Productivity in SCM to
Microsoft 365 is easy but we’ve outline in for you just in case
Download the Moving
to Microsoft 365 in SCM
Guide
Getting Setup: Demo Video Library
Set up Microsoft 365 Business
Watch how you can quickly set up Microsoft 365 Business
using the setup wizard from the Microsoft 365 Business
admin center.
Set up Windows devices for Microsoft
365 Business
Upgrade your Windows 7, 8, or 8.1 Pro devices to Windows 10 Pro, and get your devices set
up and joined to your organization.
Demo: Secure data and end user devices
with Microsoft 365 Business
See how your users can set up their mobile devices and how
to remove company data once your employee leaves the
organization.
Demo: Microsoft 365 Business first run
experience
Watch one of our customers show you how easy it is to set
up Microsoft 365 Business.
experiencetechdatacloud.com
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@techdatacloud
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