Executive Presentation
Unified Business Communications
Voice | Data | Managed Services | Network Integration | Security
We consolidate all your communication
services in the US and Canada.
You get one bill, award-winning
customer service, and a Powerful data
portal.
And yes, it costs less.
Corporate Profile
granitenet.com
6% OF AMERICA’S BUSINESS LINES
Company History
GRANITE IS A PROVIDER OF COMMUNICATION SERVICES TO COMMERCIAL AND GOVERNMENT ENTERPRISES IN THE UNITED STATES AND CANADA.
Since our founding over thirteen years ago, Granite has experienced industry-leading growth while specializing in dedicated business-to-business customer support and the consolidation of communications services. Our customers trust us with over 1.5 million voice and data lines servicing their critical locations in retail, finance, real estate, hospitality, and more. We count over eighty of the Fortune 100 among our customers, including eight of the Top Ten US Retailers in the Forbes Global 2000 for 2014.
Our services include:
- Local and Long Distance
- Dedicated Internet and Broadband Services
- IP Voice and Data, including MPLS, SIP, and Hosted PBX
- Network Integration
- Business Security
- Wireless Voice and Data
- Managed Services, including Wi-Fi
Granite continues to grow and expand into new product offerings and markets that provide even more value for our clients.
EXCEEDED $1B IN REVENUE IN 2014
INDUSTRY LEADING GROWTH WITH NO OUTSIDE INVESTORS OR ACQUISITIONS
LOWEST CHURN IN THE INDUSTRY AT
0.009%
MORE THAN 4,750 CORPORATE CLIENTS
IN OVER 550,000 LOCATIONS
granitenet.com
Revenue Growth
2005
$146
2004
$77
2007
$280
2006
$208
2008
$361
2009
$432
2010
$516
2011
$610
2012
$739
2013
$900
2014
$1BTOTAL REVENUE (IN MILLIONS)
Granite has grown every year, winning business away from the larger, incumbent carriers. We win because we know that one-size-fits-all is not an approach that works for communications. Every client is different, which is why so many of our teammates are dedicated to getting to know each client’s individual needs. They will work with you to design and deploy a communication platform that will meet your unique needs.
Our ever-expanding product offerings go beyond POTS lines, broadband, T1s, and other high capacity services to include our own private MPLS network, SIP, VoIP, Network Integration, and Business Security.
1.5 MVoice Lines
65,000Broadband Lines
7,000T1s & Other High Capacity Services
granitenet.com
Recognition
THE BOSTON RED SOX JIMMY FUND AWARDFor Granite’s long time commitment to the life-saving mission of Dana Farber Cancer Institute and The Jimmy Fund, 2014
US POSTAL SERVICESupplier of the Year, 2011
EMPLOYER SUPPORT OF THE GUARD AND RESERVEPatriotic Employer Award, 2014
AUTHORITY ON TELECOM MANAGEMENT PRACTICES #1 Wireline Supplier in the US, 2012
INC. MAGAZINETop 20 in Revenue / Fastest Growing Private Companies, 2007 - 2014
ERNST AND YOUNG Entrepreneur of the Year, 2010
BOSTON BUSINESS JOURNALTop 20 in Revenue in Private Companies in MA, 2009-2014
Top 20 Fastest Growing Private Companies in MA, 2006-2014
Top 20 Charitable Contributors of the Year in MA, 2009-2014
Top 3 Healthiest Employers, 2012-2014
granitenet.com
Office Expansion
CAMPUS HEADQUARTERS
In 2014, Granite acquired the neighboring building to our existing offices at 100 Newport Avenue in Quincy, bringing us to a total of 250,000 square feet of office space at our headquarters just outside Boston. Our new building holds our Network Operations Center, our fully-staffed customer service call center, our in-house training facility, Granite University, and more.
Company Headquarters
125,000 square feet
Acquired in 2005
125,000 square feet
Acquired in 2014
1 MILE TO BOSTON
Since it’s inception, Granite has maintained Regional Offices throughout the United States. In 2015, Granite is opening Branch Offices for our network integration team in metro areas across the US as well as in our Regional Offices and Corporate Headquarters. These network integration offices will be staffed by Granite Employees who will work with our clients on structured cabling projects.
REGIONAL OFFICES
AtlantaBoston (Headquarters)Chicago (Opening in 2015)Dallas (Opening in 2015)MiamiNew YorkProvidence
BRANCH OFFICES
Long IslandNewarkPhiladelphiaWashington / BaltimoreIndianapolisNashvilleOrlandoHoustonDenverLas VegasLos AngelesSan Francisco
Dedication to Support
Concierge customer support is available 24 x 7 from Massachusetts.
customized billing and invoices are designed in partnership with clients.
web access to your data in our data portal with out-of the box reports.
Dedication to Support
Concierge customer support by our
Staff in Massachusetts, 24 x 7.
customized billing & invoices That Are
designed in partnership with clients.
complimentary access to your
information in our custom data portal.
granitenet.com
Concierge Customer Support
SINGLE POINT OF CONTACT
You’ll be given a personal concierge customer service contact who will be responsible for all your customer service needs throughout your time with Granite. Your Premier Account Manager will be your advocate and your resource, helping you with all aspects of your account; moves, adds, changes, trouble, repairs, and new services.
Status meetings set to client specifications (we recommend weekly) and quarterly reviews demonstrate thoroughly Granite’s goal of making your communications easier to manage.
EXPERTISE IN COMPLEX ROLLOUTS
Granite has many years of experience in multi-location product rollouts. Your Premier Account Manager will bring in experts from across our team - Project Management, Conversions, and Structured Cabling - to get your project done on time and within budget.
CALL US ANYTIME
One thing that sets Granite apart is your access to our team. Our customer service team is available 24/7 all year long and you will always speak with a human being when you call.
Average wait times of < 10 seconds
24 x 7 x 365 human response
Fully-staffed even during severe weather
GIVE US A CALL
We encourage potential clients to call us at 866-847-5500 any time - day or night - and verify our availability as part of their service provider evaluation process.
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Simplified Billing
ONE BILL
Bills from multiple carriers can be difficult to compare. Granite consolidates all your phone bills from the US and Canada, making it easy to keep track of spending and ensure each location has the tools it needs to operate at peak performance.
FLEXIBLE BILLING OPTIONS
Our high standard of service is also reflected in our billing system, which is singular in telecom billing in its clarity and honesty, echoing our efforts to earn your trust on a daily basis. Granite’s customers have the option of receiving a single bill at the corporate level or bills separated by individual location, department, or general ledger code to allow easy integration into customer payment systems. Choose to receive your bill in Excel, CSV, PDF, or via EDI.
BILL COMPATIBILITY
Granite has always supported our customers’ efforts to understand and manage their own billing. For this reason, Granite has adopted the telecom standard EDI format for transmission of billing information. Once this has been parsed by your ETL process it can be used by a wide variety of billing systems including Microsoft, Oracle, QuickBooks, Lawson, JD Edwards, and Great Plains.
Should you choose to use a Telecom Expense Management firm to help analyze your consolidated bill, Granite will be happy to support a data transfer. TEM vendors that Granite has collaborated with on our clients’ behalf include Ecova, Asentinel, Calero, Cass Information Systems, Hubspan, Razorsight, IBM’s Emptoris Rivermine, Tangoe, and Teoco.
WHOLESALE ALL OVER
We have wholesale agreements with all major carriers in the US and Canada, which allows us to offer discounts on voice services to our clients. We work with just about everyone, including Verizon, AT&T, CenturyLink, Frontier, Fairpoint, Bell Canada, and Telus.
granitenet.com
Data Portal
ROCK REPORTS
Granite is dedicated to empowering our clients to understand and control their communication services.
Both our billing and reporting is based on a policy of clarity and transparency. The result is a flexible system that can be customized for ease and efficiency. Granite will work with you to give you the best information available about your telecom services, whatever your needs may be.
OUT-OF-THE-BOX
Out-of-the-box reports and robust search capabilities are designed to let our clients dive deep into:
- Asset Management
- Invoices and Payments
- Moves, Adds, and Changes
- Trouble Tickets and Issue Resolution
- Auditing
CUSTOM REPORTING
We also have a dedicated Customer Reporting department who will work with your team to create custom reports as needed at no extra charge.
LIVE DEMO
Our team will be happy to provide a web demo of Rock Reports at any time.
granitenet.com
Speed Feed
SPEED FEED
In response to client requests for quick quoting, Granite has added Speed Feed to the suite of reports available in Rock Reports. A client can enter details on their locations and get back an estimated quote for phone and internet service that Granite can provide at each location. Over time, our team is adding additional services to Speed Feed, with Fiber and Wireless being the two most requested by our customers.
ProductsVOICE AND DATA PHONE SERVICES
CONFERENCINGBANDWIDTHHOSTED PBXSIP TRUNKINGMPLSWIRELESS BACKUP
MANAGED SERVICES MANAGED WIFIMANAGED ROUTERSMANAGED FIREWALL
ALLIED SERVICES NETWORK INTEGRATIONSECURITY
TAILORED SOLUTIONS GRANITE GRID FOR PROPERTY MANAGEMENT
granitenet.com
CLASSIC FEATURES
Granite provides a wide array of the local service features you rely on every day, such as:
Directory Assistance
Call Forwarding
Call Waiting
Caller ID
Hunting
Return Dialing
Speed Dialing
We will work with you to set up a feature profile that fits each location’s individual needs.
GET IN TOUCH
Granite started out solely as a POTS reseller, but has since grown to offer a wide spectrum of voice products.
LOCAL PHONE SERVICE
Granite has always championed traditional local phone services because of their unmatched reliability and ease of use. Our extensive wholesale contracts with incumbent carriers throughout the United States and Canada allow us to offer exceptional pricing, but it is our dedication to customer service and transparency that keeps our customers coming back year after year.
LONG DISTANCE
Granite’s Long Distance service provides cost-effective in-state, out-of-state, international, and toll-free calling for businesses of any size and budget. You may be dealing with multiple carriers and receiving multiple bills. Granite long distance plans will consolidate everything into one bill, with one point of contact.
TOLL FREE SERVICE
Toll Free Numbers convey to your customers that not only are they encouraged to call, but you will give their calls the attention that they deserve. With our consolidated billing solution, Toll Free Number charges will appear on your monthly bill, making their usage easy to track and manage.
VIRTUAL FAXING
Granite offers inbound and outbound virtual faxing. 300 pages of inbound faxes included per DID, per month, delivered directly to your inbox, and unlimited outbound faxing.
phone services
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AUDIO CONFERENCING
No contractNo customer commitmentUp to 300 attendees
WEB CONFERENCING
Up to 125 attendees / licenseLow MRC
VIDEO CONFERENCING
Multipoint video conferencing capabilities. Team meetings, prospect calls and interviews are more engaging and productive.Host or attend meetings with up to 125 people in an easy-to-use, personalized and elegant user experience.Unlimited audio conferencing.Productivity tools, like chat, meeting notes, and DVR recording.
CONFERENCING THAT WORKS WITH YOU
Granite now offers GlobalMeet®, the virtual meetings solution that works the way you do. Whether you’re in the office or on the go, GlobalMeet® gives you one-click access to any meeting, anywhere, from your desktop, Mac, PC, smartphone, or tablet device.
FEATURES
- Start, schedule, and manage your meetings with one click from your desktop, mobile device or Outlook Toolbar.
- Get a personal, permanent web address with your name on it.
- Eliminate the hassle of software downloads for your guests.
- Forget about passwords and dial-in numbers. The meeting calls you.
- Share your screen with crystal-clear quality.
- Manage audio meetings with your visual desktop controls or mobile apps.
- Connect globally with international support.
- Personalize meetings with webcam video for everyone.
- Manage and store meeting files and recordings in your File Library directly from your meeting. Share these files and stream videos in your meetings.
- Stop taking notes. Record meetings with one click. Send meeting recording link to guests.
- 300 participant capacity.
- Mobility Applications, which include iPhone, Blackberry, Android & iPad.
Conferencing
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FEATURES
Carrier Agnostic SolutionsScalable BandwidthNetwork MonitoringMulti-Carrier Bandwidth
BENEFITS
Multiple Carrier FlexibilityAdvanced NetworkingCost SavingsProject ManagementCircuit DiversityRoute Diversity
BANDWIDTH TO GROW
Modern businesses require innovative products, but should not need to skimp on customer service to get it. With Granite, businesses, whatever their size, can receive a data package tailored to them along with dedicated customer service, who will work with them as they grow.
TAILORED SOLUTIONS
Granite provides a variety of internet access types in a wide range of speeds. We will work with you to design flexible, scalable solutions.
Our North American contracts allow us to provide granular designs that make use of a variety of products with tailored solutions at each location, including:
DSL
Cable
Voice T1 / PRI
Integrated T1
Ethernet over Copper
Fast Ethernet
Gigabit Ethernet
Asymmetrical Ethernet
Optical Wave
MPLS
Private Networking
Data Aggregation Units
CUSTOMIZED BY LOCATION
One of the best benefits to working with Granite is getting solutions that truly work for each location. We work with many data service providers across the US and Canada. This allows us to recommend the strongest solution for each individual location, regardless of carrier.
Bandwidth
granitenet.com
FEATURES
Auto AttendantHuntingConferencingCaller ID And More
ADVANCED FEATURES
Pager NotificationOut-Dial ReplyScheduled RemindersCall ListsClick to DialVideo VoicemailCommPortal AssistantVLANDisaster RecoveryWireless Support
VELOCITY VOICE
Hosted PBX provides all of the features of a modern small office PBX with the convenience and scalability of a remotely hosted, fully managed cloud solution. By combining local and long distance services with a computer network, your business can simplify its communications infrastructure to a single platform.
Granite’s Velocity Voice VoIP service allows the use of a PBX, IP-enabled phone, and even an analog telephone through use of an adapter.
No matter the size of your business, Granite provides full access to features and professional functionality.
BENEFITS
Significant cost reductions
Unlimited local and long distance calling on net
Increased network efficiency, privacy, and security
One Connection Capability
Scalability & Flexibility
Fewer Circuits, Less Interfaces
Hosted PBX
granitenet.com
FEATURES
Quality of Service (QoS)Public/Private IP AddressExpansive OptionsFewer CircuitsNetwork Diversity
VELOCITY ADVANCED SIP TECHNOLOGY (VAST)
SIP eliminates the need to buy separate voice and data circuits. Simple connections with the internet or private IP infrastructure gives your business more options and less dependency on hardware, effectively managing both data and voice needs.
Your business will have the choice of Granite’s local and long distance calling plans and a broad set of features that can be controlled through a secure, self-service online portal. Granite’s VAST product line offers a full range of access options and interoperability with most leading IP-PBX systems.
BENEFITS
Nationwide Coverage
Cost Reduction
Boosted Network Capacity
Flexibility
Scalability
Compatibility
SIP Trunking
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FEATURES
Quality of ServicePrivate IP NetworkEnhanced Network SecurityNetwork Provider Flexibility
SUCCESS STRATEGY
Circuit RedundancyCross-Carrier ConnectivityFully Managed CoreCustomization of QoSCarrier Agnostic NetworkSupporting New Circuits
MVP - MPLS VELOCITY PRODUCT
Granite’s MPLS product offering provides the same customer service and bill consolidation benefits as all of our other services, while providing secure and affordable options for clients with more complex communication needs.
TECHNOLOGY STRATEGY
Our MPLS backbone network consists of co-location facilities in New York City, Los Angeles, Chicago, and Dallas. These four (4) locations are each serviced by redundant circuits provided by different carriers. Granite has collocated soft switches in NY and LA as well as two (2) off-site back-up locations for disaster recovery. You will benefit from using Granite’s meshed MPLS network as it provides enhanced cost savings and rerouting options. Unlike in a standard MPLS network infrastructure, where all locations must be on the same provider network, Granite’s meshing ability allows for combining links from different providers.
We are able to offer our meshed MPLS network due to our long-standing agreements and interconnections with underlying local loop providers, as well as our multiple NNIs (Network-to-Network Interfaces), which allow the normalization of QoS across different carriers.
MPLS
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ADVANTAGES
- Reliability - Auto-failover via monitoring, reporting, and alerting of system disruptions
- Security - Private fixed IP network and IPSEC VPN capabilities
- Coverage - Multi-carrier, single platform solutions to ensure proper coverage
- Speed - 3G and 4G pooled usage at highly competitive rates
CONTINUITY ANYWHERE
Granite’s wireless backup data plans and M2M capable equipment combine to provide a cost effective, reliable solution to help protect your business from telecom outages, ensuring that critical communication systems remain online at all times at affordable prices.
WIRELESS BACKUP
Wireless Backup from Granite adds an always-available wireless network path to your existing wired data connectivity to provide maximum coverage reliability. Our solution complements existing technologies, such as Cable, DSL, T1’s, and MPLS networks. Smart fail-over technology allows your business to instantly and seamlessly switch to a wireless data connection if there is a primary network disruption of any kind - from basic network outages to severe weather damage.
CUSTOMIZED BY LOCATION
Granite’s Wireless Backup services will treat each of your locations as a unique opportunity to provide an exact solution. By working with wireless providers across the US and Canada - including AT&T, Sprint, Verizon, T-Mobile, and Rogers - Granite is able to recommend the best provider for each individual location.
Wireless Backup
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PROACTIVE MONITORING
Our Network Operating Center will monitor all WiFi devices using our SNMP-based monitoring software. When we spot an imminent device failure, our technician will contact you to coordinate a repair and instantly dispatch a technician to replace the device.
RAPID RESPONSE REPAIR
Our network of over 4000 certified field service technician partners allows us to effect most repairs in under 4 hours. Our partner code of conduct guarantees that speed and service quality will go hand-in-hand for all of your network integration needs.
SIMPLE AND SECURE WIRELESS NETWORKING
Wireless internet access has become an increasingly essential part of business. Granite sells managed WiFi for a variety of purposes, including internal business and public-facing use. With Granite Managed WiFi, you can focus on what you do best, whether that’s baking the best cakes on Main Street, designing the next innovative product, or managing a multi-national corporation.
Our goal is to free our clients from the frustrations of having to run their own business while also managing an ever-more-complex array of communications services. We have years of experience in managing business communications.
FLEXIBILITY FOR CLIENTS
If you are providing WiFi to a variety of clients, as in a multi-tenant property like a mall, WiFi services can be carved up so that your customers can purchase something that meets their particular needs. A kiosk can run a secure wireless connection for their POS devices, whereas an anchor store can provide guests WiFi access in a co-located cafe.
TIP-TO-TAIL INSTALLATION
Granite’s in-house Structured Cabling division allows us to provide an order-to-install solution that fits your needs. We can wire the access points and locate them throughout the shopping center, or we can use existing access points that have multiple radios and use one frequency to form a wireless mesh and the other to transmit a data signal.
Managed WiFi
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SERVICES
Granite NOC monitoring provides services that ensure all operational support needs are satisfied.
Event Monitoring & ManagementIncident ManagementProblem ManagementChange ManagementPerformance ManagementOn-Demand NOC SupportIntegration ServicesAdvanced Runbook ServicesProvisioning Support
BENEFITS
Scale from 2 Mb to 1000 MbDIA up to Gig-EAdvanced NetworkingEnhanced Flexibility & ScalabilitySignificant Cost Savings
Managed Routers
UPTIME
Uptime in your business is critical and Granite’s NOC givesyou more of it. Our lightning-quick response rate means thatincidents are detected, recorded and resolved before yourcustomers - and often your employees - even know there’s aproblem.
REAL-TIME TRACKING
When you work with Granite’s NOC, you get fullvisibility into your network at all times. Our web-basedportal allows you to track what we’re tracking in realtime, from NOC support activity to network and ITinfrastructure. Key metrics, including active tickets,alarms and usage trends, help your team benchmarknetwork performance and determine the root cause ofongoing issues.
LEADING EXPERTISE
While Granite’s NOC employs cutting-edge technologyand sophisticated operational tools, it’s our depth ofknowledge that makes the difference. With decades ofexperience in network monitoring and engineering atthe executive level — and thousands of mission-criticaldecisions under our belts — we’ve become the go-toresource in the industry.
granitenet.com
FEATURES
Web Filtering
Customized URL Filtering
Anti-Virus Scanning
Alerts
Subscription Updates
24 x 7 Proactive Support
NETWORK-BASED VIRTUAL SECURITY
The ideal security enhancement to your Granite MPLS Solution.
A Virtual Network Based Managed Firewall
Allow Port 80 & 443 ONLY
Web Content & URL Filtering
Anti-virus Scanning
FIREWALL DESIGN
Our Security Specialists will:
Design a custom firewall solution to protect your business
Choose the best firewall solution from technology leaders
FIREWALL CONFIGURATION
Working with you, our Security Specialists will:
Perform a security review of network configuration and firewall rule-set and recommend security improvements
Customize configuration of firewall hardware and software per your rule-based Internet security policy
Perform on-going firewall configuration and rule-set changes as you request
Maintain backup of firewall configuration data
FIREWALL MANAGEMENT AND MONITORING
On an ongoing basis, our Security Specialists will:
Promptly respond to issues and make emergency changes as needed
Stay apprised of new threats and vulnerabilities, conduct tests to probe firewall defenses, and maintain and upgrade the software
Managed Firewall
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FIELD OPERATIONS
4 hour response time24/7/365 supportBICSI Certified Technicians“Smart” Hands Labor
CABLING PROJECTS
Data Center BuildsRCDD Engineered DesignProject ManagementFixed Bid Pricing
PHONE SWITCHES
Nortel, Avaya, Samsung, TalkSwitch
Bogen & Valcom PagingMaintenance ContractsMixed Platform Solutions
ROLLOUTS
Legacy UpgradesFixed Pricing Per SiteTechnology DeploymentTelco Demarc Extensions
NETWORK INTEGRATION AND CABLING
When it comes to a project, Granite has a nationwide team of engineers, tenured Project Managers, and a staff of RCDDs to review a scope of work, cabling standards/requirements, coordinate a local partner to do a site assessment, evaluate electrical plans, and calculate a firm fixed proposal. Cabling projects are quoted, reviewed and executed in the guidelines provided by the client so the timelines and cost are managed properly. When you utilize the services of Granite for a cabling project, your assigned Project Manager will create a step by step install that will maintain your organization’s goal.
Leveraging our nationwide footprint, Granite can deliver a broad range of communications and networking services of exceptional quality at competitive prices. Our unique experience in multi-site and multi-service networks makes us the ideal choice for projects that require an in-depth and hands-on understanding of network planning and deployment.
NATIONWIDE STAFFING
Granite is opening over new Network Integration offices across the US in 2015 in order to improve our already extensive nationwide footprint of engineering partnerships. Our new offices will be staffed by Granite Employees who will work with our clients on structured cabling projects.
Network Integration
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KEY DIFFERENTIATORS
- North American Footprint- Single point of contact for all of
your risk management and loss prevention needs
- One bill for all loss prevention services compatible with your vendor payment processing systems
- Talk to a Live Person 24/7/365- Free Real Time Reporting and
On-Line Account Management- Significant Savings
GRANITE GUARD
With unparalleled North American coverage, Granite is the leading corporate loss prevention provider to multi-location companies. Our scalable solutions are offered through Granite Guard, Granite’s wholly-owned affiliate, and can be customized to manage local, regional, and national locations.
MONITORING
Our highly trained, professional staff works in concert with your loss prevention specialists to develop the services and protection your business requires to grow and prosper. At the central station, trained professionals are watching over your security system 24/7/365.
FIRE
Granite’s fire and life safety systems are designed to meet a wide range of commercial applications. Our fire systems are engineered and scaled to fit the unique fire protection needs of your facility.
INTRUSION
Granite offers state of the art intrusion detection products and systems that are professionally built and installed on open platforms and are easily integrated with other Granite Guard solutions.
CCTV
Granite’s Digital Video Surveillance (CCTV) Systems provide an effective crime deterrent for your business. We provide CCTV solutions, bringing together high quality images with advanced storage, retrieval, and networking.
ACCESS CONTROL
Granite’s electronic access control systems can help ensure that only the right people have access to your business, and also create an integrated, intelligent management tool.
Security
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ADVANTAGES
FOR PROPERTY MANAGERS
- Provides a reliable monthly ancillary revenue stream.
- Demonstrates your value add for tenants with turnkey solutions.
- Reduces interruptions in service by using trusted installers working from a central plan.
- Supports continued property development with scalable designs.
- Provides a single point of contact for all communication service needs.
- Takes over responsibility for tenant communication calls, freeing up your team to focus on other property needs.
FOR TENANTS
- Provides a dedicated concierge customer service rep for each tenant.
- Allows for high bandwidth service at prices available only to tenants in facilities with dedicated access.
- Centrally coordinates installations, moves, and repairs.
- Enables faster store openings and smoother transitions.
- Increases bandwidth to flexibly support tenant needs at peak times of the day or year.
- Gets shoppers in the door by supporting customer attraction technologies, such as digital signage or music.
TAILORED FOR REAL ESTATE
Granite Grid is our product offering for multi-tenant locations. It provides a total data and voice solution to businesses co-located on the same property. Tenants get the maximum flexibility they require to support their communication needs while lowering costs.
TECHNOLOGY STRATEGY
Granite’s technology strategy for multi-tenant facilities begins with our nationwide MPLS network with POPS in Chicago, Los Angeles, New York, and Dallas. Our Network Operations Center at our company headquarters monitors our network using the best tools in the industry 24/7. Fiber will be used to connect Granite’s MPLS Network to the Main Distribution Frame (MDF) at your property and from the MDF to each Intermediate Distribution Frame (IDF) on each floor. Granite’s Structured Cabling team will then coordinate the installation of wiring from IDF to tenant.
Granite Grid
References
80% of the Fortune 100
8 out of 10 of the top 10 US Retailers
in the Forbes Global 2000 of 2014
Over 4,500 corporate clients
Over 1,000,000 voice phone lines
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Retail
Granite has a strong presence in the retail space due to the overwhelming value proposition posed for multi-location companies operating in far-flung geographic areas in North America. With the addition of Granite Grid, our multi-tenant facility product that is being adapted by malls all across North America, this presence is only expected to grow.
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Food Service
Our team supports restaurant entrepreneurs, franchisees, and corporate-owned chains across the United States and Canada.
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Real Estate
Granite’s clients in real estate include property management companies, REITs, and assisted living facilities. In 2014 Granite created a new product offering tailored specifically for multi-tenant facilities. Granite Grid provides higher bandwidth while lowering costs and easing the burden of managing tenant customer service.
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HEalthcare
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Finance & Additional clients
Finance
Automotive Services
Charitable ORganizations
Entertainment
Energy
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Additional Clients
Manufacturing
Shipping
Government
Food Manufacturing
Travel
Hospitality
Utilities
Technology
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