Download - Google Analytics Video Event Tracking

Transcript
Page 1: Google Analytics Video Event Tracking

Google Analytics Integration

Gain powerful insights about your viewers10/22/2014

www.viddler.com • [email protected]

Page 2: Google Analytics Video Event Tracking

Presenter

•  Over 10 years of IT and marketing experience

•  Presented KISSmetrics webinar “The Black hole of Video Analytics”

•  Been at Viddler 2 years

•  Learned Google Analytics by being curiousEric McClatchy

Web Marketing Manager

Viddler Inc.

[email protected]

Page 3: Google Analytics Video Event Tracking

Purpose of Video Analytics

Video Analytics should help you understand...

•  Who are your viewers?

•  What videos are they watching?

•  Why are they watching?

•  Where are they watching?

•  When are they watching?

•  How long are they watching?

Page 4: Google Analytics Video Event Tracking

Continuous Improvement

Continuous feedback helps you get better, faster and deliver an experience your audience loves

Page 5: Google Analytics Video Event Tracking

Did you know…

Most videos are like a black hole to your website analytics.

Page 6: Google Analytics Video Event Tracking

Why videos are like Black holes

An iframe is like a window to another website but a black hole to your website analytics.

Website and video analytics are typically sent to two different services that don’t communicate.

Page 7: Google Analytics Video Event Tracking

The Solution

Integrate your website and video analytics into a

Single Powerful Reporting Tool using Events.

Page 8: Google Analytics Video Event Tracking

Event Tracking

1.  Event Listener (Catcher)

•  Google Analytics Tracking code

2.  Event Trigger (Pitcher)

•  Video Player Event

“Events are user interactions with content that can be tracked independently from a web page or a screen load. ”— https://support.google.com/analytics/answer/1033068?hl=en

Page 9: Google Analytics Video Event Tracking

Accessing Video Events

Page 10: Google Analytics Video Event Tracking

Video Player Technology

Legacy Player•  Flash with HTML5 fallback

•  Embedded with iframe

Arpeggio Player•  HTML5 with Flash fallback

•  Mobile-first responsive design

•  Embedded with div tag and javascript  

 

Page 11: Google Analytics Video Event Tracking

Arpeggio / Legacy Comparison

Features Currently Supported Legacy Arpeggio

Responsive Player Requires additional javascript Video and controls auto-resize

Player Branding þ þ

In-Timeline Player Commenting þ þ

Domain Whitelisting / Secret URL þ þ

Advertising LiveRail Integration Vast Tag support in development

Player CSS Customization þ

Variable Playback Speed Available for Premium Accounts

Advanced Playback Controls Available for Premium Accounts

Contact [email protected] if you have any questions about switching to Arpeggio.

Page 12: Google Analytics Video Event Tracking

Which Player do you use?

Please tell us what player you currently use and why using the chat feature

Page 13: Google Analytics Video Event Tracking

Legacy Player- Event Actions

Page 14: Google Analytics Video Event Tracking

Arpeggio Player- Event Actions

Page 15: Google Analytics Video Event Tracking

Ready for some Example reports?

Page 16: Google Analytics Video Event Tracking

Viewer Engagement

Page 17: Google Analytics Video Event Tracking

Browsers Videos Played On

Page 18: Google Analytics Video Event Tracking

Day of Week Videos Played

Page 19: Google Analytics Video Event Tracking

Time of Day Videos Played

Page 20: Google Analytics Video Event Tracking

Mobile Devices Videos Played On

Page 21: Google Analytics Video Event Tracking

OS Videos Played On

Page 22: Google Analytics Video Event Tracking

Screen Size Video Played On

Page 23: Google Analytics Video Event Tracking

Traffic Type that Generates Plays

Page 24: Google Analytics Video Event Tracking

Visitor Type that hits Play

Page 25: Google Analytics Video Event Tracking

Country Video Played From

Page 26: Google Analytics Video Event Tracking

Learn what sites are generating plays

Page 27: Google Analytics Video Event Tracking

Like These Reports?

•  Active Viddler users with GA activated get these turnkey reports for Free

•  Simply send send an email to ([email protected]) with the type of video player you are using (Legacy, Arpeggio, or Both)

•  You will receive an email where you can import the reports

in a few simple steps

Page 28: Google Analytics Video Event Tracking

Important Metrics

Page 29: Google Analytics Video Event Tracking

Ways to use Video Analytics

•  Improve video production by monitoring

viewer attention span

•  Use goals to optimize conversions for

marketing, sales, and customer service

•  Segment viewers by video actions to learn

behaviors and demographics

Page 30: Google Analytics Video Event Tracking

Professional Services

•  Setup custom and ongoing reporting

•  Individual / Team Training

• Mass update old embed codes with Arpeggio

• Additional Analytics Integrations►  SiteCatalyst

►  ComScore

►  Others available upon request

Page 31: Google Analytics Video Event Tracking

www.viddler.com • [email protected]

Questions?