Need visibility of hybrid-IT infrastructure, and automatic Configuration Items (CI's) relationships discovery

FixStream’s agentless auto-discovery

Out-of-the-box CI relationship discovery and CMDB update

S I T U AT I O N S O L U T I O N R E S U LT S

• Reduction in IT costs afteroptimization

• Increased power ofServiceNow IT service andasset management withautomated, out-of-the-boxCI relationships ingestion

• Dynamic relationship mapsfor audit and compliance

• Clarity of infrastructuredevices and theirrelationship enables fasterticket verification and root-cause analysis

• Dynamic topology maps ofall global datacenters

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A U T O - D I S C O V E R Y USE C A S E

• Auto discovery of over 2000devices in 30 minutes

• Real-time updates of auto-discovered inventory providevisibility into data centerinfrastructure entities and theirrelationships

• Automatic and dynamic updatesof CI relationships in ServiceNowCMDB

• Inventory information by devicetype and IP address, highlightany IP or CI parameterduplications in data centers

• Discovery of application services,correlated with infrastructure,enable efficient migration and ITOptimization

Inventory by device type

Inventory by IP address

• Lack of dynamic and completeIT infrastructure inventoryinformation

• Manual tracking and update ofrelationships between CI's inServiceNow CMDB is timeconsuming and becomes easilyoutdated

• Issues with IP and CI parameterduplication are difficult todetect and resolve due to lackof visibility

• Lack of automated correlationof application services withinfrastructure entities

Topology of compute, network and storage devices

Global semiconductor company increases visibility and gains new insights across its worldwide datacentersFixStream auto-discovers over 2000 CIs in 30 mins, automates CI relationship updates to ServiceNow CMDB.