ElenaBernardiniUniversityofMilanGiovannaColomboUniversityofInsubriaCarmenLombaUniversityofCantabria,SpainSilvanaMangiaracinaCNRBolognaFulviaMerliniIRCCSBurloGarofoloTriesteEmanuelaSecinaroINRIMTorino

ANILDEsurveyoninternationalILLexchanges:resultsandconsiderations

NILDEItaliannetworkandsoftware

forresourcesharingo  ILLandDDsupplywebbasedsystem

o  1000librarycommunity,200.000requests/year

o  Samevisionandruleso  Freeofchargecooperation

2

Intro

94%

5%

1%

NILDElibrariesbycountry

Italy

Spain

Allothers(GRE,CHE,SWE,BRA,LUX,HRV)

3

NILDEInternationalILLrequesttrendo  Openingtoworldlibraries(since2011)o  Softwarewithmultilingualuserinterfaceo  IncreaseinILLexchangeddocuments2011-2016especiallybetweenlibrariesinItalyandSpain

Intro

4

From1858to2002

After2002 Now

INTERLIBRARYLOAN

RESOURCESHARING

RETHINKINGRESOURCESHARING

Intro

“NILDEwithoutborders”surveyNILDEgrows,worldoflibrarieschanges,differentvisionaboutILLexchanges

Needtounderstandmoreinadditiontoquantitativestatistics

ILLSurvey?Whynot?

“NILDEwithoutborders”survey

PURPOSE: investigate current resource sharing practicesand interlibrary loanprocedures/policiesnotonly inNILDElibraries network but also in external NILDE libraries inEuropean-Mediterraneancontext.

AIMS: collect feedback/results forpromoting internationalcooperationandexpandingNILDEservices.

BACKGROUND:lookatpreviousanglo-americaninternationalALA-RUSA-STARS2007,2011,2015ILLsurveysandcasestudies

5

Intro

SurveyMETHOD1TARGET✔NILDElibraries(includingSpanishREBIUNandotherforeignlibraries)mailinglist

✔OtherlibrariesoutsideNILDEnetworkItalian(AIB,Gidif,SiDocumenta),spanish(GTBIB,BIB-MED)mailinglistsandEuropeanlibrariesandlibrarynationalassociationscontacts

6

Method

NILDERECIPIENTS Non-NILDERECIPIENTSNILDE,REBIUNandotherassociated,foreignlibraries

AIB,Gidif,SiDocumenta,SpanishGTBIBandBIB-MED,otherlibrariescontactsandlibrarynationalassociationsmailinglists

SurveyMETHOD2

SOFTWARE opensourceweb-surveyapplicationmadeavailableandhostedbyUniversityofCantabria,Spainwww.LimeSurvey.org/

SURVEYLAYOUTAnonymousmultilingualquestionnaire(Italian,Spanish,English),total23questions(onlyafewrequired)andafinalenquiryforadditionalcomments

SURVEYDISTRIBUTIONInvitationswithwebsurveylinkdistributedviaemailmessagetoallmailinglistson19June2017tofillinuntil18thJuly2017.

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Method

SurveyparticipationSurveyopened801timeswith401completedsurveys.Uncompleted:surveybreakoff,differentbrowserslayout,respondents’levelsofcomputerandwebuse,technicalfailures(undelivered)

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Results

69%

11%

12%

5%3%

Librarycategories

University

PublicResearchInstitution

PublicInstitution

PrivatenoprofitInstitution

Other

69%Universityrepresentedthemostcommontypeoflibraryresponding

77%NILDEassociatedlibraries

Surveycountryrepresentation

9

Results

31253

2

1

2

and1Cyprus1Argentina

10

Results

Volumeofinternationallendingrequestsappearshigherthanborrowing

SurveyinternationalILLrequests

Yes70%

No30%

Lending

Yes63%

No37%

Borrowing

Doesyourlibrarysend/receiveinternationalILL-DDrequests?

11

250

150

79 71

25 16 13 6 5 4 2 20

50

100

150

200

250

300

EU Center&SouthAmerica

NorthAmerica

ExtraEU Oceania Russia Asia Africa China MiddleEast

India Other

WhichgeographicareasdoesyourlibraryreceiveinternationalILL-DDrequestsfrom?

232

8464

4729

12 10 6 4 3 2 10

50

100

150

200

250

EU NorthAmerica

ExtraEU Center&SouthAmerica

Oceania Russia Asia MiddleEast

China Africa India Other

WhichgeographicareasdoesyourlibrarysendinternationalILL-DDrequeststo?

Lending&borrowingtopcountries

Results

EuropeandAmerica(North,CentralandSouth)

Returnablesrequests

12

Results

0%

10%

20%

30%

40%

50%

0 1-20 20-50 50-150 150-300 >300%ofrespo

nses

Numberofrequestsin2016

InternationalILLrequests(books)receivedin2016

Lending

0%

10%

20%

30%

40%

50%

0 1-20 20-50 50-150 150-300 >300

%ofrespo

nses

Numberofrequestsin2016

InternationalILLrequests(books)sentin2016

Borrowing

13

Non-returnablesrequests

Themostrespondentshavefewerthan20internationalILLborrowingandlendingrequests

Results

0%

10%

20%

30%

40%

50%

60%

70%

80%

0 <20 20-50 50-100 150-300 >300

%ofrespo

nses

Numberofrequestsin2016

Internationallendingrequestsreceived(copies)in2016

0%

10%

20%

30%

40%

50%

60%

0 <20 20-50 50-100 150-300 >300

%ofrespo

nses

Numberofrequestsin2016

Internationalborrowingrequestssent(copies)in2016

Lending Borrowing

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Typeofpayment

IFLAvouchersarethemostpopularkindofpaymentrequestedbylendingandborrowinglibrariesOther •  Creditcard

•  OCLCIFM•  DepositAccount

Results

47%

53%

DoesyourlibraryrequireafeeforinternationalILL-DDservice?

yesNo

0% 10%20%30%40%50%60%70%80%

IFLAVoucher

Banktransfer

Internationalpostalorder

Other

Paymentacceptedbyyourlibrary(L)

0% 10% 20% 30% 40% 50% 60% 70%

IFLAVoucher

Banktransfer

Other

Paymentrequiredtoyourlibrary(B)

0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

Documentunavailable,lost

Copyright/embargo

Wrongbibliographicalreferences

borrowedbook

Other

MaincausesofnotsuccessfulprocessingofinternationalILL

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•  feeandpaymentobstacles•  ILLservicenotprovided•  Nofailedrequest

SurveyRESULTSUnfulfilledinternationalinterlibrary

exchangescauses

16

WouldyourlibraryagreetofreeILLexchangewithforeignlibraries,askingforacompensationattheendoftheyearafteraspecifiedmaximumnumberofdocumentssupplied?

SurveyRESULTS

Availabilitytofreecooperation

Resourcesharingandfreeofchargecooperationattitude

88%

12%

Yes

No

Commentsandsuggestionsthe most tell us about ILL difficulties, ILL delivery andprocedures, catalogueholdings visibility, copyright andDDclauses,systemsinteroperability:MylibrarycannotimplementaninternationalILLservicebecauseofinsufficientstaffandorganization”DeliveryandILLreceptionstimeisconditionedbypostandcustomoffice”Respondentsask:ElectronicIFLAvouchers-Simplifythetransitfromcustoms(US,butalsoSwitzerland)-Allowingdifferentpaymentoptions-Publishersagreementsclausesallowingdocumentdelivery

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Results

Commentsnegativeperceptionso  Nonsignificantprogressinresourcesharingofreturnableitems✔visiblebutundeliverable✔fearofloss✔limitede-lending(i.e.e-bookslicensingrestrictions)

Commentspositiveperceptionso  increasingexchangesofnonreturnableitems(articles)o  successfulexperienceso  innovativesolutionsproposed✔e-lendingsolutionssoftwareorpublisheragreements✔Localconsortiaorcooperationnetworksoflibraries

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Conclusions

Conclusions1

o  NILDEwidelydisseminatedinITALYo  Availabilityoffreecooperation(88%yes,12%no)o  NeedstoextendinterlibrarycooperationHighernumberofinternationalILLtransactionsbetweenneighboringgeographiccountries(mainlyITALY,SPAIN,thenotherEUcountries)

o  Internationallendingandborrowingcommonobstacles✔returnablespayment,shippingcosts✔copyrightconcernfornon-returnables

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Conclusions

Conclusions2

Suggestionsaboutinterlibrarycooperationandresourcesharing:✔freeservicefornon-returnablesdocument(scannedanddigitizeddocumentshavenoshippingcosts)✔ collaborative collection development to fight lack offundsandfinancialcrisis✔ simplifypaymentmethod (adoptionofelectronic IFLAvouchers…)

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Conclusions

Similaritieswithotherinternationalsurveys(ALA-RUSA-STARSsurveys)andcasestudies•  CountriesofILLexchanges:Themajorityofinternational

borrowingandlendingcountriesareinNorthAmericaandinEurope.

•  Materialsdifficulttoobtain:olderandrare,thesisandlocaldissertations,e-books.

•  Barriers/obstacles:shippingcosts,uncertaintyaboutlicensingande-lending

•  Paymentmethod:IFLAvouchers

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Conclusions

Differenceswithotherinternationalsurveys(ALA-RUSA-STARSsurveys)andcasestudies•  LowervolumeofinternationalILLrequests:Themostrespondentshavefewerthan20internationalILLrequestsper year borrowing and lending returnables and non-returnables(othersurveysfewerthan100)

•  ILLRequestprocessingsystem:NILDE(othersurveysOCLC)

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Conclusions

ResourceSharingisnotonlyabout"papers"butalsoabout"people"

ElenaBernardini GiovannaColombo

CarmenLomba SilvanaMangiaracina

FulviaMerlini EmanuelaSecinaro

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Conclusions

NILDEInternationalizationWorkingGroup

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ColomboGiovanna(CBNNILDE-UniversityofInsubria)DeFilippisPatrizia(CBNNILDE–UniversityofCampania)MaimoneAnsaldoPattiLoriana(CBNNILDE–UniversityofMessina)MangiaracinaSilvana(CBNNILDE–CNRLibraryBologna)SecinaroEmanuela(CBNNILDE-I.N.RI.MTorino)TugnoliAlessandro(CBNNILDE-CNRLibraryBologna)BaePeter(PrincetonUniversity,USA)BernardiniElena(UniversityofMilan)ÇelikbaşSema(IstanbulTechnicalUniversity)ChiandoniMarco(UniversityofTrieste)LombaCarmen(UniversityofCantabria,Spain)MainardiAndrea(UniversityofPavia)MulondoAllan(MaxPlanckInstituteLuxembourgforProceduralLaw)ReuspiFranco(UniversityofGenoa)

Thankyouforyourattention!

Anyquestion?Contactinfo:giovanna.colombo@uninsubria.it(onbehalfofNILDEInternationalizationWorkingGroup)

25

Conclusions