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Page 1: Getting Things Done for Technical Communicators

Getting Things DoneforTechnical Communicators

#TCUK15 workshopJohn Kearney & Karen Mardahl

29 September 2015

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Agenda1. Introductions 2. The little exercise3. What is GTD?4. How does GTD apply to techcomms?5. Real-life examples6. Tools & methods7. The big exercise8. What’s next?

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IntrosHow did Karen and John end up doing this workshop?

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Two David Allen quotes…

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Two David Allen quotes…

“We teach what we need to learn the most.”

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Two David Allen quotes…

“We teach what we need to learn the most.”

“The greatest human fear is being out of control.”

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Two words…

ControlPerspective

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Agenda1. Introductions2. The little exercise 3. What is GTD?4. How does GTD apply to techcomms?5. Real-life examples6. Tools & methods7. The big exercise8. What’s next?

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ExerciseGet ready to write on a piece of paper or your device...

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Exercise1. Purpose

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Exercise1. Purpose2. Vision

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Exercise1. Purpose2. Vision3. Ideas

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Exercise1. Purpose2. Vision3. Ideas4. Structure

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Exercise1. Purpose2. Vision3. Ideas4. Structure5. Next action

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Exercise1. Purpose2. Vision3. Ideas4. Structure5. Next action

(The “natural planning” model)

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“... a wealth of information creates a poverty of

attention…”- Herbert A. Simon, 1971

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Agenda1. Introductions2. The little exercise3. What is GTD? 4. How does GTD apply to techcomms?5. Real-life examples6. Tools & methods7. The big exercise8. What’s next?

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What is GTD?Self-management.

Key elements?

1. Control2. Perspective

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What is GTD?Workflow to get control (based on “natural planning” concept):1. Gathering2. Processing3. Organising4. Reviewing5. Doing

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Agenda1. Introductions2. The little exercise3. What is GTD?4. How does GTD apply to techcomms? 5. Real-life examples6. Tools & methods7. The big exercise8. What’s next?

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How does GTD apply to techcommKaren and John share examples.

Start thinking about what YOUR examples might be.

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John’s GTD for TCUK Presentation1. Purpose: To present at TCUK.2. Vision: I get through the presentation, noone dies, I get

good feedback, I get asked back!3. Ideas: Key takeaway(s), draft slides, themes, photos,

topics, intro plan, timing check.4. Structure: Key takeaways, intro plan, themes.5. Next Actions: Capture takeaway points, compile notes

made so far, plan weekly time slots, rough out intro.

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More examples• Dealing with

Helicopter Boss• Juggling demands

from two different groups with different models

• “License Pack” story

• Boss respect• Peer respect• Vaccine against

Imposter Syndrome• Making your work

visible

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“Indeed, the limitations of both working and long-term memory are such that you cannot rely on them to recall all the important facts when they are needed.”

- Francis Heylighen & Clément Vidal (2007)

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Agenda1. Introductions2. The little exercise3. What is GTD?4. How does GTD apply to techcomms?5. Real-life examples 6. Tools & methods7. The big exercise8. What’s next?

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Real-life examples• Colour emails• Hashtag emails• Mail emails!• Kanban TOC• Life-preserver

• Travel plans

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Make sure your system is sustainable. It should be a benefit, not a burden. Some do fine with just a to-do list and a weekly review.

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It feels good to feel good about having your work organised!

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Agenda1. Introductions2. The little exercise3. What is GTD?4. How does GTD apply to techcomms?5. Real-life examples6. Tools & methods 7. The big exercise8. What’s next?

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Tools and methods• Squeeze ball• Noise-cancelling

headphones• Productivity tools• GTD folders• Scans/photos• Dictation• Siloing

• Reviews, daily and weekly

• 2-minute tasks• “20-minute” chunks

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The Terror of Unstructured Time

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Focus

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To-do list?orTime-to-think schedule?

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Agenda1. Introductions2. The little exercise3. What is GTD?4. How does GTD apply to techcomms?5. Real-life examples6. Tools & methods7. The big exercise 8. What’s next?

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Now it’s your turn - hands-on time!

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Sharing from the hands-on activities

“This slide intentionally left blank because it is your canvas.”

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Agenda1. Introductions2. The little exercise3. What is GTD?4. How does GTD apply to techcomms?5. Real-life examples6. Tools & methods7. The big exercise8. What’s next?

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What’s next?What will YOU do next, now that the workshop is concluded?

What are your… Next Actions?

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Reference

John “@jk1440” Kearney Karen “@kmdk” Mardahl

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Image & quotation credits• Lego. Skyblue-lego. Licensed under Public Domain via Wikimedia Commons - https://commons.wikimedia.org/wiki/

File:Skyblue-lego.jpg#/media/File:Skyblue-lego.jpg• Lion. ”Just one lion" by Picture by user:Robek, repositioned by user:Wulfstan - Own work. Licensed under CC BY

2.5 via Wikimedia Commons - https://commons.wikimedia.org/wiki/File:Just_one_lion.jpg#/media/File:Just_one_lion.jpg

• Squirrel. ”Sciurus-vulgaris hernandeangelis stockholm 2008-06-04" by Photograph by: Hernán De AngelisCampephilus - Own work. Licensed under CC BY-SA 3.0 via Wikimedia Commons - https://commons.wikimedia.org/wiki/File:Sciurus-vulgaris_hernandeangelis_stockholm_2008-06-04.jpg#/media/File:Sciurus-vulgaris_hernandeangelis_stockholm_2008-06-04.jpg

• All other photos private• GTD poster shared with kind permission from Customer Service at The David Allen Company• H.A. Simon quotes from Simon, H.A. (1971): Designing organizations for an information-rich world, in: Computers,

Communications and the Public Interest, Martin Greenberger, ed., The Johns Hopkins Press. Referenced in Heylighen Francis. & Vidal, Clément (2007). Getting Things Done: The Science behind Stress-Free Productivity. http://pespmc1.vub.ac.be/Papers/GTD-cognition.pdf

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