European CommissionEnterprise and Industry
Practices and Tools for Cluster Management Excellence
Gerd Meier zu Köcker
Agency Kompetenznetze Deutschland
European CommissionEnterprise and Industry
Slide 2
Rationale
Cluster managements excellence mattersCluster managements excellence is a promising way to contribute to sustainability of a cluster Matured clusters seek for ways to demonstrate excellence towards members, policy makers, programme owners or the communityLabelling excellent clusters is becoming common practise within Europe,• but according to national priorities and national funding schemes !• An internationally harmonised and recognised approach is missing !!
European CommissionEnterprise and Industry
Slide 3
Prevailing Approaches to Increase Organisational Cluster Excellence
Quality Frame
• peer assessment approach (EC-project)Benchmarking (Kompetenznetze Deutschland)European Cluster Excellence Initiative (EC-project)Others• Balanced Scorecard • Comparative membership satisfaction analyses
(Kompetenznetze Deutschland)
European CommissionEnterprise and Industry
Slide 4
Benchmarking of cluster organisations reveals different advantages compared to other approaches:
Comparison with others
reveals the current position
shows specific strengths and weaknesses
is voluntary and motivates to learn from the best / good practices
provides findings which can be used in the practical work
no good or bad, nor raking or rating
gives interested parties valid information about the competitive position of a cluster
Results of the benchmarking provide valid input to cluster organisations towards cluster excellence
Why Benchmarking ?
European CommissionEnterprise and Industry
Slide 5
Cluster Management Benchmarking• Tool for cluster organisations
• to compare with the best / others• to initiate mutual learning• to strive for cluster (management) excellence• to provide evidence of progress made
• Tool for the members / programme owners / policy makers• Development of a given cluster compared to others• Strength / weakness compared to other
• Starting point for specific support actions• Neutral, comparable, independent
Benchmarking of Cluster Organisations I
European CommissionEnterprise and Industry
Slide 6
Framework conditions
Three key dimensions and five sub-dimensions
• Cluster structure• Typology, governance
and co-operation• Financing cluster management• Strategy, objectives, services• Achievements, recognition
Cluster actors
Cluster organisation
Benchmarking of Cluster Organisations II
European CommissionEnterprise and Industry
Slide 7
The comparative portfolio • Sufficient number (more than 80 clusters are registered)• Sufficient quality (all clusters registered which meet threshold)
Allowing to benchmark the right clusters• According to same technological domain• According to size, age, country….• According to all “Excellence Clusters” registered
within the comparative portfolio
Cluster Management Benchmarking - Key Success Factors
Benchmarking Key Success Factors I
European CommissionEnterprise and Industry
Slide 8
Regards the broad variety of clusters • Flexible and modular approach• Individual composition of relevant indicators• No disadvantage when certain indicators are left out
Simple approach• Reasonable efforts for gathering information • Focus on cluster organisation• Involvement of the cluster members is voluntary• Face-to-face discussions• No statistics
Cluster Management Benchmarking - Key Success Factors
Benchmarking Key Success Factors II
European CommissionEnterprise and Industry
Slide 9
0,00%
10,00%
20,00%
30,00%
40,00%
50,00%
60,00%
70,00%
80,00%
90,00%
100,00%Cluster structure
Financing
Cluster typology and governance
Diversity of servicesOutput of services
Internationalisation
Achievements and performance
IKT Grenland
Clusters belonging tosame techn. domain
Share of maximal score
Cluster Management Benchmarking
European CommissionEnterprise and Industry
Slide 10
Project Overview
European CommissionEnterprise and Industry
European CommissionEnterprise and Industry
Slide 11
•• The NordicThe Nordic--German Cluster ExcellenceGerman Cluster Excellence• Leading National Programme Owners build the consortium
• Denmark, Finland, Germany, Iceland, Norway, Sweden
• Initiated by• Purpose:
• Promote cluster management excellence within Europe• Promote mutual learning by comparing cluster organisations• Testbed for harmonised quality indicators for cluster organisations within Europe• Application of ECEI indicators
• About 150 cluster organisations will actively participate and be benchmarked• Clusters belong to the most competitive ones in their respective countries
Further Steps for Implementing a Harmonised Quality Approach within Europe
European CommissionEnterprise and Industry
Slide 12
First Step for Implementing a Harmonised Quality Approach within Europe
For more informationFor more information
……or at the or at the KompetenznetzeKompetenznetze boothbooth
Contact at DASTIThomas Alslev ChristensenMinistry of Science, Technology and InnovationInnovation Policy CenterBredgade 40-42DK-1260 CopenhagenTel +45 20 89 72 27Tel + 45 33 92 93 73E-mail: [email protected]
Agency Kompetenznetze Deutschland Dr. Gerd Meier zu Köckerc/oVDI/VDE Innovation +Technik GmbHSteinplatz 1D-12163 BerlinTel.: +49 30 310078-118Fax +49 30 310078-222Emai: [email protected]
Further Steps for Implementing a Harmonised Quality Approach within Europe
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