General Computer Group Profile Building innova,on services
www.gci.it
General Computer Group Profile 2
Overview
Sales strategies
§ General Computer Group (www.gci.it) was founded in ‘93 as an independent supplier of Maintenance services and Solu,on Provider
§ General Computer Group – whose leading company is General Computer Italia –
includes two other companies in Italy and an owned subsidiary based in Paris, General Computer France
§ General Computer Group has 20 years of experience in the MulEvendor HW maintenance, supporEng some of the main OEM products worldwide. Over the years the company has expanded its ac,vi,es and today offers a wide range of tailored-‐ to-‐measure services and project solu,ons for different plaIorms (IaaS, Cloud services, IT ac,vi,es Outsourcing, hardware, end-‐of-‐life management…)
§ General Computer Group employs directly 140 people in Italy and 13 in France. There are also collabora,ons throughout Italy with some technical support centres run by external partners
§ General Computer Group has a solid customer base both in Italy and several other European countries and provides support for 16.000 server, storage, network devices
www.gci.it
General Computer Group Profile 3
IdenEty
Sales strategies
§ HQ Lacchiarella – Milano
§ Subsidiaries Rome, Paris
§ Turnover More than 16 million Euro
§ Numbers 500 Customers, 16.000 supported systems
§ Main Technological Partnerships Dell, HP MicrosoU, IBM, Citrix, ForEnet
§ CerEficaEons UNI EN ISO 9001:2008
www.gci.it
General Computer Group Profile 4
AcEviEes
Sales strategies
§ Suite GCI Top Service and GCI PlaIorm maintenance contracts § Proac,ve system performance monitoring § Data center reloca,on including complete project management § Backup cer,fica,ons & all types installa,ons
§ Solu,ons for unified security § Networking & Virtualiza,on § Server/storage consolida,on solu,ons § Business con,nuity and Disaster Recovery solu,ons § Top brands new server, storage and network devices sales § Ex-‐demo or used, recondi,oned to the highest standards sales
§ Desktop Management § Network Management § System Management § Disaster Recovery
§ Pick-‐up and store in a safety vault of the magne,c media with the IT system backup data
Maintenance Technical support for Datacenter
Project SoluEons
Outsourcing
Remote Data Storage
www.gci.it
General Computer Group Profile 5
Revenue DistribuEon
www.gci.it
General Computer Group Profile 6
Turnover
§ General Computer Group turnover has been increasing since its founda,on with a small drop in 2008-‐2009 due to the economic crisis
§ The turnover in 2012 is 15 million Euro. It reached more than 16 million by the end of
2013
180$ 475$ 877$1693$
3279$ 3637$3980$ 4137$ 4250$
5059$ 5320$5700$ 5785$
6200$ 5800$ 5400$6400$
12775$
15000$
0"
2000"
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6000"
8000"
10000"
12000"
14000"
16000"
1994" 1995" 1996" 1997" 1998" 1999" 2000" 2001" 2002" 2003" 2004" 2005" 2006" 2007" 2008" 2009" 2010" 2011" 2012"
www.gci.it
General Computer Group Profile 7
Supported Systems
§ General Computer Group counts 16.000 supported systems. It provides services, solu,ons and technical support to 500 customers all over Italy and Europe belonging to a variety of different sectors.
400#950# 1500#
2500#3500#
4500# 4800#5000# 5200#
5800# 6100#6400# 6660#
7100# 7100#7800#
9600#
13500#
15000#
0"
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4000"
6000"
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10000"
12000"
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16000"
1994" 1995" 1996" 1997" 1998" 1999" 2000" 2001" 2002" 2003" 2004" 2005" 2006" 2007" 2008" 2009" 2010" 2011" 2012"
www.gci.it
General Computer Group Profile 8
Main Customers INDUSTRY § ABB § Ansaldo STS § Cesi § Corporate Express § Foster Wheeler § Franco Tosi Meccanica § Interpump § Robur § Same Deutz § SMS Demag HEALTH § Az. Ospedaliera Parma § Az. Ospedaliera Novara § Az. Ospedaliera Verona § HSR Ospedale S. Raffaele § Is,tu, Osp. di Cremona PHARMA § Italfarmaco § Merck Sharp & Dohme § Roeapharm
TRENDS & INSIGHTS § Informa,on Resources Hellas § Symphony IRI § SymphonyIri Group UK § SymphonyIri Group GmbH ICT & TELCO § IT.NET § S3 -‐ Store System Solu,ons § Telecom Italia § Wind Telecomunicazioni TRANSPORT & SECURITY § Piaggio Aero § Thales Italia OIL & GAS § Conqord Oil § GDF Suez Energia Italia FINANCE § Equita SIM § Schroders Italy SIM
EDUCATION & SCIENTIFIC RESEARCH § Cilea § CNR § Università Luigi Bocconi § Università di Pavia § Università Politecnica Marche BUSINESS ASSOCIATION § Conai TOURISM § I Grandi Viaggi E-‐COMMERCE § Boeega Verde BEVERAGE § Pepsi Co Beverages MEDIA § Aegis Media § L’Eco della Stampa
www.gci.it
General Computer Group Profile 9
Main Partners
§ Atlan,ca Sistem § Carestream Health (Italia, Spagna, Olanda, Belgio) § Cosmic Blue Team § Datasiel § Digitronica Solu,ons § Engineering
§ Ericsson § Fujitsu Technology Services § Gruppo Reply
§ Italtel (Italia, Germania, Francia) § Kelyan
§ Lutech
§ Nokia Solu,ons and Networks
§ Selex Elsag
§ Sinergy
§ TAI
§ Unisys
www.gci.it
General Computer Group Profile 10
Focus on technological Partners
www.gci.it
General Computer Group Profile 11
Sales strategies
Focus on Europe
LACCHIARELLA (MI) -‐ Headquarters
PARIS -‐ Branch Office
Local Partnership
Local Partnership
Local Partnership
Local Partnership Local Partnership
ROMA (RM) -‐ Branch Office
www.gci.it
General Computer Group Profile 12
Strengths
Sales strategies
§ ExperEse as ‘Infrastructure Integrated Support Provider’ § Cost reduc,on § Processes simplifica,on § Contract Management flexibility
§ Single Point of Contact for all HW support needs § Systems’ lifecycle maximiza,on § Neutrality in facing evalua,ons of any poten,al technological evolu,on
§ Consolidated structure § Use of the most effec,ve tools to ensure high levels of efficency § Development of interna,onal partnerships to guarantee support for each kind of
HW and even in the most advanced project
§ Flexible and qualified organizaEon § High-‐skilled and specialized staff to provide a wide range of support services and
project solu,ons able to sa,sfy with flexibility every kind of Customers needs
www.gci.it
General Computer Group Profile 13
Why working with General Computer Group?
Sales strategies
§ Economic and financial stability § 20 years in the market § Self-‐financing of both company growth and acquisi,ons without extraordinary
credit line
§ Ideal dimension § 140 employees, turnover of 16 million Euro § Wide network of Partners all over Europe § Experienced service provider with the right organiza,on and flexibility to pay
aeen,on to every customer’s request
§ AhenEon to Quality § High quality services and projects at compe,,ve condi,ons § Total transparency in the rela,onship with the Customers who can give their
evalua,on of the company using an online Customer Sa,sfac,on system
§ Focus on services § Core business made up of technical services that represent 70% of the turnover
Thanks for the ahenEon!
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