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eGovernment in Flanders
Geert Mareels Flemish eGovernment Manager
Our strategy
• Egovernment is not “digitizing bureaucracy”• Ask not what the government already knows• Diminishing Administrative burdens • Proactive rights• Using modern technology to achieve public
goals
“once-only data collection, multiple data (re)use”
i.e. “A government that does not ask for what it already knows, and is truly certain of what it knows”
Key Drivers :● improved service delivery
● reduce administrative burden for enterprises
● pro-active delivery of entitlements to citizens
● Improved internal operations / administration● avoid unnecessary double work (data entry
& quality)● simplify and streamline existing
administrative processes
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Services are enabled through a SOA that crosses many
government entities…in
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Flemishportal
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Enterprises
UME
front-office
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FEDERALFEDERALGOVERNMENTGOVERNMENT
LOCALLOCALCOMMUNITIESCOMMUNITIES
KBO
RR
KSZ
GOVERNMENT AGENCIESGOVERNMENT AGENCIES
MINISTRIESMINISTRIES
Geographical data
MAGDA (Flemish Integration Platform)
Persons
AVIA
Automatic Granting of Child Benefits - Automatic Processing Of Inscription Attestation. School attestations are automatically sent to the child benefit funds.
160.000 paper forms abolished. Families get the Child Benefit automatically without having to apply
PROJECTPROJECT
ValueValue
EU : ‘Good Practice 2009”
BouwstenenBouwstenen
Childcare, schools, enterprises on maps
Mobile Mapping
Mobile Mapping
Mobile Mapping
Mobile Mapping
Using modern technology to achieve public goals
If GPS had existed in 1835, would we have built all those roadsigns?
Our strategy
• Egovernment is not “digitizing bureaucracy”• Ask not what the government already knows• Diminishing Administrative burdens • Proactive rights• Using modern technology to achieve public
goals• Also for our local communities !
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