Download - FreeBalance update to customers - roundtable Nov 21, 2011

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Page 1: FreeBalance update to customers - roundtable Nov 21, 2011

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customer roundtable: everything

you wanted to know about

FreeBalance

November 21, 2011

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where are we?

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history

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news

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product progress

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demystify

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shared services

proof program

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1. Canada News

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new FreeBalance office

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version support

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shared services

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fact: shared services blueprint

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2. Support News

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support commitment

-97%

-82%

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balance

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survey says…

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3. Growth News

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fact: growth

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risk?

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success rates

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3. Technology News

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public financial management footprint

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listening

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GC Enhancement Requests

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control and progressive activation

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FreeBalance technology update

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4. FreeBalance Roadmap

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FreeBalance as best solution in the

Government of Canada?

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skepticism?

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diagnose the situation

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What are the goals for the

Government of Canada?

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modernization

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eliminate ‘rust’

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improve efficiency & effectiveness

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leverage innovation

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5 Year TCO

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how?

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not to mention

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€ 1,100,000,000

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chorus

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calculator

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premise

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what does that mean?

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get what you want

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summary

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