FlatFrog warrants its products to at normal use be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, FlatFrog will at its discretion either repair, refund or replace the product. The warranty period applies from the date of purchase by the first customer and is transferable only between end-users. Please note that the warranty period must not be expired when you make your claim for a defect in the product.

The warranty covers manufacturing defects only. The liability of FlatFrog (or its appointed maintenance agent) is limited to the cost of repair and/or replacement of the product under warranty and SPECIFICALLY EXCLUDES LIABILITY FOR ANY INCIDENTAL, INDIRECT, EXEMPLARY, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OR ANY OTHER DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF BUSINESS, LOSS OF RECORDS OR DATA, LOSS OF USE, LOSS OF PROFITS, REVENUE OR ANTICIPATED SAVINGS OR OTHER ECONOMIC LOSS, WHETHER OR NOT THE PARTY CLAIMING DAMAGES WAS INFORMED OR WAS AWARE OF THE POSSIBILITY OF SUCH LOSS, AND ALSO UNCONDITIONALLY EXCLUDES ANY THIRD PARTY CLAIMS.

THIS WARRANTY SETS OUT FLATFROG’S SOLE OBLIGATION AND LIABILITY, AND THE CUSTOMER’S EXCLUSIVE REMEDIES, FOR CLAIMS BASED ON DEFECTS IN OR FAILURE OF ANY PRODUCT OR SERVICE OR THE SUBJECT MATTER OF ANY SERVICE AND REPLACES ALL OTHER WARRANTIES, REPRESENTATIONS AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES, REPRESENTATIONS OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. FLATFROG DOES NOT WARRANT THAT THE USE OF THIS PRODUCT WILL BE UNINTERRUPTED.

As far as applicable laws allow, replacement parts used for warranty repairs or replacement products may be or include used parts (which performance corresponds to new parts/products).

Replacement components are warranted to be free from defects in material and workmanship, with the same limitations as apply to the basic warranty, for the remainder of the original warranty period.

The warranty is invalidated if the defect is caused (howsoever) by misuse, neglect, tampering or incorrect adjustment, placement in an unsuitable physical or operational environment, accident, abuse, fire, lighting, water or other natural or personal disaster. It is further invalidated if unauthorized persons carry out any alterations, modifications and/or repairs. Also, the warranty is invalidated in the following cases:

•  For the repair of a domestic product used in a commercial environment,

•   For repair due to incorrect installation or subsequent manufacturing or integration processes  not approved by FlatFrog,

•  For repair to any product where the serial number has been defaced, modified or removed,››

Warranty

Traktorvägen 11 | 226 60 Lund | Sweden | Tel: +46 46 10 25 00 | Fax: +46 46 10 13 61 | info@flatfrog.com | www.flatfrog.com

FlatFrog laboratoriesFlatFrog bring to life the exciting new world of multi-touch computing and applications. Designed from inception for volume production, our patented technologies enable unmatched in-glass multi-touch performance for displays in a slim form factor.

•   Where any ancillary equipment or software not furnished by or purchased from FlatFrog is attached to or used in connection with the product causing the problems or damage,

•  External product damage, including field damage,

•  Unit/product damaged in transportation during the returns process,

•   The unauthorized opening, disassembly, reverse engineering, decompiling, reverse assembly, reverse compilation of any product, product components or therein included computer programs or software.

This warranty extends only to products intended for sale.

PROTOTYPES AND DEMO UNITS OF PRODUCTS ARE SUPPLIED “AS IS” WITHOUT WARRANTY OF ANY KIND.

To obtain technical assistance or to book a service/repair to your product under warranty, please contact the distributor from whom you made your purchase. In order to obtain warranty service for your FlatFrog Multitouch 3200, you must contact the local distributor PRIOR to returning the product to such distributor or in accordance with its instructions. To assist our customer service team, please have your model number, serial number and place and date of purchase ready when contacting the distributor.