AvAilAbility ServiceScUStOMer reFereNce bOOKlet
iNFOrMAtiON AvAilAbility iN tHe FINANCE INDUSTRY
Financial services providers
must be able to react quickly
to new opportunities in
order to stay competitive.
This means being agile
enough to explore new
markets, develop new
product streams and adopt
new business models,
or deepen customer
engagement through a
variety of new channels.
As a result, a highly
available and flexible IT
infrastructure is becoming
more important than ever.
Yet for many financial
services firms – burdened
with legacy technology,
budgetary constraints, and
the increasing pressures of
infrastructure management –
achieving this in-house can
prove elusive.
iNFOrMAtiON AvAilAbility iN tHe FINANCE INDUSTRY
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Secure, flexible, cost-effective solutions
continuous availability of systems and data is a priority for the highly-regulated financial services industry. SunGard Availability Services can help financial institutions be more innovative, adaptable and competitive than traditional in-house it approaches permit by aligning compute resource directly to business objectives.
We offer a complete range of secure, cost-effective and flexible information Availability solutions – customised to take account of the unique composition of your it environment – and makes everything work together seamlessly. Our unrivalled network of facilities and experienced specialists ensure your critical systems stay up and running, no matter what.
Infrastructure as a Service (iaaS) gives your business the dynamic flexibility of the cloud, eliminating step-changes in capacity, poor hardware utilisation, lengthy provisioning and costly hardware refresh. Our highly scalable cloud environment can either be dedicated to your business or shared with like-minded, security-conscious enterprise customers.
Many financial services firms choose to take advantage of our Managed Hosting and Colocation services, entrusting us anything from productivity tools and back-office support applications to business-critical systems.
Our Business Continuity software and consultancy services help financial service providers maintain ‘business as usual’ and recover core functions faster in the event of disruption.
Under our Managed Recovery Programme, we take full responsibility for customers’ testing and recovery – capturing and managing all changes, and ensuring scripts and processes are always current. this alleviates the need for financial services providers with large-scale, complex environments to manage how frequent and widespread operational change will affect their recovery capability.
We have over three decades of experience of managing large-scale it environments, and an in-depth understanding of the challenges that typically keep it leaders in the financial services sector awake at night.
Discover how SunGard can help your organisation reduce risk, boost agility and take advantage of our considerable economies of scale.
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Business challenge to avoid investing at least
£50,000 in two new network attached storage arrays, liontrust scoured the market for a cloud iaaS provider able to meet its demands for flexibility, security and resilience
Solution IaaS
Electronic Data Vaulting
Disaster Recovery
Liontrust is a leading independent
investment management
company that provides portfolio
management services and
markets its investment products
to professional investors. With
continued growth pushing its
network attached storage arrays
towards capacity, Liontrust
decided to place all its core
systems on SunGard’s private
cloud infrastructure – including its
vital research database, trading
platform and business email.
LIoNTRUST
CLICK HERE to read the full story of how SunGard Availability Services’ enterprise-class cloud solution gives Liontrust unparalleled flexibility, security and productivity gains.
“it would have been completely illogical to buy another physical server or storage device. the cloud is the natural solution to capacity issues. the concept of enterprise-class cloud computing may be relatively new but the underlying infrastructure is SunGard’s bread and butter. We trust their expertise and resources.”
David Little, head of it and investment
operations, liontrust
Business benefits High availability of data
and services
efficient solution that eliminates expensive technology refreshes
Flexibility to accommodate changes in business strategy
Ability to scale up in line with company growth
low-risk transition from physical to cloud environment
resilient, secure and compliant, giving customers peace of mind
Freedom to focus on core business by removing burden of infrastructure management
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The Permal Group has one of
the longest and most successful
track records in the alternatives
industry, and today has over
200 employees and offices
in nine international financial
centres. For years, it has trusted
SunGard to deliver business
continuity, disaster recovery
and alternative workspace
solutions. Today, SunGard’s
enterprise-class private cloud
hosts the group’s core systems
– including its banking systems
and corporate intranet.
“SunGard has delivered exactly what it promised, very professionally, with a great deal of time and effort spent understanding Permal’s business and its needs. SunGard’s on-demand cloud iaaS solution has enabled us to be more flexible: move forward, change faster and grow more efficiently without having to worry about physical constraints”
Steve Conway, director of it infrastructure,
Permal Group
Business benefits High availability of data
and services
value for money solution that eliminates expensive technology refreshes
low risk transition from physical to cloud environment
Flexibility to mix and match services according to business needs
Ability to scale up in line with company growth
resilient, secure and compliant, giving customers peace of mind
Freedom to focus on core business by removing burden of infrastructure management
Business challenge Permal wanted to focus on running
its business, rather than running its infrastructure. With an expensive technology refresh looming on the horizon, the firm considered SunGard Availability Services’ enterprise-class private cloud to be a secure, flexible and cost-effective alternative
Solution IaaS
Managed Services
Disaster Recovery (Technology and Workplace)
Consulting (Technical and business continuity)
CLICK HERE to read the full story of how SunGard Availability Services enables Permal to be more flexible and future-proof through IaaS.
PERMAL
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For over 65 years, international
investor 3i has been working with
management teams to develop
businesses that have potential for
significant growth. Recognising
that its ageing data centre was
no longer fit for purpose and
required a costly upgrade, 3i opted
instead to host its systems at one
of SunGard Availability Services’
highly resilient technology centres
– but only after a rigorous selection
process to ensure its mission-
critical systems would be in the
safest of hands.
CLICK HERE to read the full story of how SunGard Availability Services took over management of 3i’s mission-critical systems without a hitch.
3i
“We faced a daunting task but SunGard filled us with confidence. very early on, they presented us with a project plan, which highlighted all the actions needed and the timescales. We could see that they had done this many times before – their experience shone through. the best result when carrying out a large technology move is that people don’t notice anything has changed... and that is exactly what happened. it’s cost-effective and, most importantly of all, it’s improved the service delivery levels we can offer the business.”
Tim Rance, director of it infrastructure, 3i
Business benefits
Avoided capital outlay needed to upgrade an ageing data centre
Peace of mind that critical systems are hosted in resilient, secure data centre
liberated it staff from routine housekeeping tasks
considerable cost-savings
No interruption to business operations
Business challenge More than 120 vital servers
were relocated to SunGard’s data centre in a military-style operation over a single weekend. With multi-million pound deals at stake, failure was not an option
Solution Managed Hosting
Consultancy Services
Technology Recovery
Workplace Recovery
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Business challenge While baillie Gifford manages
its many bespoke applications itself, it needs a partner with an infrastructure of sufficient size and scale to meet its recovery time Objectives so that it can focus on its core business
Solution Workplace Recovery
Colocation/Managed Hosting
Baillie Gifford is one of the UK’s
largest independent investment
management firms, with 700
staff and around £70 billion
under management in active
equity and bond portfolios.
For over 17 years, Baillie
Gifford has trusted SunGard
to enable business to continue
uninterrupted through a
variety of workplace recovery,
colocation and managed
hosting services.CLICK HERE to read the full story of how Baillie Gifford relies on SunGard Availability Services to support its robust business continuity practices.
BAILLIE GIFFoRD
“SunGard’s size and the scale of infrastructure – its numerous recovery sites and rollback capability – still give us a lot of comfort. it is light years ahead of the competition so it’s encouraging that it continues to invest.”
Brian Hunter, information assurance manager,
baillie Gifford
Business benefits Mitigates risk of downtime
Ability to meet recovery time Objectives
Preserves baillie Gifford’s reputation for service
Avoids financial loss
Peace of mind for employees and clients
ensures compliance with regulatory requirements
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Business challenge Understandably reluctant to
upgrade to a larger, more costly storage allocation if it could be avoided, Genesis wanted a clear picture of its vault contents to eliminate unwanted data
Solution Consulting – Vaulting
Assessment
When leading fund manager
Genesis found it was regularly
exceeding its storage allowance,
the firm called on SunGard
for help. Through a Vaulting
Assessment, SunGard enabled
Genesis to save thousands of
pounds by eliminating large
volumes of unwanted data, while
developing a vaulting strategy
that would support the business
into the future.
GENESIS
CLICK HERE to read the full story of how Genesis was able to reduce costs and proactively manage vault content and data growth thanks to SunGard Availability Services.
“i found it a very worthwhile exercise. the report and the views that we can create through the portal allow us to monitor the effect that our backups have on our storage resources. Over time this will allow us to streamline the service to fit the needs of our business better.”
Colin Cloves, it manager, Genesis investment
Management
Business benefits Data storage volumes cut by up
to 40%
Savings of thousands of pounds in storage costs
rapid rOi, with cost recouped several times over
Shorter backup and restore times will give a head start in recovery
Development of a vaulting strategy that meets business needs
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Business challenge ipswich building Society needed
an effective business continuity plan and alternative workplace to mitigate the risks of head office or branches being inaccessible, and of key systems being unavailable due to everyday risks such as a power or hardware failure
Solution Workplace Recovery
Consultancy Services
Founded in 1849, Ipswich
Building Society is one of the
UK’s most trusted building
societies, providing a full range
of financial services for Suffolk’s
rural and coastal communities.
Following an IT infrastructure
outsourcing project, SunGard
Availability Services helped the
Building Society’s project team
put in place a workable plan
to ensure the continuity of key
business functions.
IPSWICH BUILDING SoCIETY
CLICK HERE to read the full story of how SunGard Availability Services ensures Ipswich Building Society to deliver uninterrupted service to its customers.
“We know SunGard is the biggest specialist provider and has a brilliant track record. With SunGard on our side, i’m totally confident that we’ll be able to cope with anything that’s thrown at us!”
Ronnie Weston, assistant general manager
technical Services, ipswich building Society
Business benefits enables the building society to
provide an uninterrupted service to members
Preserves ipswich building Society’s reputation for reliability
Prevents defection of members to competitors
Protects jobs by maintaining market confidence in the business
ensures compliance with regulatory requirements
Avoids financial loss
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Business challenge With its fund managers investing
and managing £5.5 billion of client assets, Martin currie recognises it has a responsibility to protect its business against any type of disruption
Solution Workplace Recovery
Martin Currie is a specialist
investment management business
with headquarters in Edinburgh
and offices in London, New York,
Melbourne, Singapore, Zurich
and Hong Kong. SunGard has
worked closely with Martin Currie
since 1994, and today delivers a
complete Information Availability
package to the firm, including
dedicated space at SunGard’s
workplace recovery centres.
MARTIN CURRIE
“We chose SunGard because we wanted a trusted name we could rely on. it was the only dedicated business continuity provider we found that offered the complete information Availability package. SunGard’s rollback capabilities give us the peace of mind that, no matter what, they have the resources to look after us.”
Alan Davidson, business continuity manager,
Martin currie
Business benefits Mitigates risk of downtime
Ability to meet recovery time Objectives
Preserves Martin currie’s reputation for first-class service and performance
Avoids financial loss
Peace of mind for employees and clients
ensures compliance with regulatory requirements
CLICK HERE to read the full story of how SunGard Availability Services enables Martin Currie to keep its business online.
© 2012 SunGard Availability Services (UK) Limited SunGard and the SunGard logo are trademarks or registered trademarks of SunGard Data Systems Inc. or its subsidiaries in the US and other countries. All other trade names are trademarks or registered trademarks of their respective holders.
contact SunGard to find out more about how our solutions help financial services organisations overcome their information availability challenges.
tel: 0800 143 413 e-mail: [email protected]
United Kingdom & european Head Office, Unit b Heathrow corporate Park, Green lane, Hounslow, Middlesex tW4 6er 0800 143 413 [email protected] www.sungard.co.uk
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