February 2016
Dear Friends
We are very pleased to share with you with a report of the work of CISV International for
2015. It has been another very busy year but more than that, 2015 was a year of some
amazing highlights. It was also a year in which we all dared to dream together about the
future of CISV.
With input and cooperation from the whole CISV community, we confirmed and
committed to our Mission Statement ‘CISV educates and inspires action for a more just
and peaceful world’. We also agreed on our Vision, which sets out where we want to be in
2030. This sets us on an ambitious and exciting path over the next 15 years. Thank you
to your and your Chapters for helping make this momentous achievement possible. Our
Mission and Vision were vital to us as we developed our new 3 year Strategic Plan. This
will take us on our first steps towards achieving our shared Vision. We hope that you are
as excited as we are.
Another momentous achievement and historic event for CISV was our very first Global
Conference, hosted by CISV Norway. The Global Conference brought together over 450
people from Chapters around the world; the first international CISV experience for many
of them. It was very powerful and moving to see them all come together for our common
cause and love of CISV, For those of us who took the stage and talked to our largest ever
gathering of CISVers, it was truly emotional and a great honour. The Global Conference
was an incredible success, thanks to everyone who worked so hard to make it happen,
and will have a lasting and positive impact on us all.
It is a great responsibility as well as a privilege to be elected to serve CISV International
as a Board member. Last year we said goodbye to our three outgoing Trustees, Juanca,
Flo and Bjørn and we thank them here for their hard work and their friendship.
All of us, whatever our role, put a lot of time and effort into CISV – sometimes too much if
we ask our families and friends! Coming together as a CISV ‘family’ at the Global
Conference, to learn from each other, plan for our future together, meet old friend and
make new ones, was very motivating and a great reminder of why we do what we do.
We live in times that are often frightening, with events, acts and wars that have
implications for us all. This makes our Mission and our Vision to grow and reach more
people even more critical and relevant; to quote Nelson Mandela, “education is the most
powerful weapon we can use to change the world”.
We wish you a happy, and peaceful 2016.
Max and Gaby
Chair of the Governing Board and Secretary General
On behalf of the Governing Board of CISV International
2015 report of activities
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TABLE OF CONTENTS:
INTRODUCTION
2
GOVERNANCE TEAM
4
ELECTIONS COMMITTEE
5
CHAPTER DEVELOPMENT
6
EDUCATIONAL PROGRAMMES
8
RISK MANAGEMENT
10
TRAINING AND QUALITY ASSURANCE
12
CONFERENCE AND EVENTS
14
RESOURCES AND INFRASTRUCTURE
16
COMMUNICATIONS AND FUNDRAISING
18
ORGANIZATIONAL RELATIONS
20
INTERNATIONAL JUNIOR BRANCH
21
APPENDIX: 2015 National Report Form Summary of Membership Data
We try to limit the use of abbreviations and acronyms but you will see the following used
throughout the document:
PA - Promotional Association
NA - National Association
EMEA – Europe, Middle-East, and Africa
2015 report of activities
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INTRODUCTION
It has been a year of change and development and we hope that this report will give you
an idea of how busy and productive it has been. We also hope that in our NAs and
Chapters, you are beginning to feel some of the changes in the way we work, in particular
through our Regional Coordinators and their Regional Delivery Teams and the support
they offer.
Since late 2013, CISV International has had an unofficial strategic plan, with two main
objectives:
1. To implement the changes to our governance and delivery system, rolling out a
new structure better able to encourage and support growth
2. To develop a strategic plan to move us toward a long-term vision for growth.
Both of these objectives were well underway when we reported to you last year. While we
have not quite achieved everything we set out to do in 2015, we are very pleased to
report on our progress. We thank all those who have contributed to this work from
Committees to Regional Delivery Teams to Working Groups. We would especially like to
thank all the NAs and Chapters that took part in the consultation that concluded in early
2015 and in discussions at Regional Meetings. Your input was essential to moving us
forward as an organization.
A year later, together we can reflect proudly on these achievements:
CISV now has a clear, current, and widely used Mission Statement, formally approved
by our Members at the General Meeting in Norway. We know that we give our time,
effort and dedication to this organization because CISV educates and inspires action
for a more just and peaceful world.
We have an ambitious and engaging vision to double our reach within 15 years. Also
approved by our Members, this goal is embodied in a Vision Statement: By 2030 we
will be well-known for creating educational experiences that reach at least twice as
many people as we do today (2015). We will stand together to lead, act and inspire
change in our communities to help build a more just and peaceful world. This vision
will set the direction of our strategic thinking and action as we work to increase our
impact.
We have just launched a strategic plan that will take us to the end of 2018 and
create the strong foundation we need to build toward our 2030 vision. Our Members
approved the priorities, which you will see form the objectives and the overview of the
plan, which we will be presenting with some highlights at the upcoming Regional
Meetings. Along with other exciting new efforts, the Plan includes a timeframe for the
following, which are already underway:
- We have begun to consider our values and whether they truly reflect what
is at the core of CISV and our way of behaving. An excellent session at the
Global Conference got this process off to a good start. It will continue over
2015 report of activities
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the coming year as we review our branding, including our tagline and
needs of emerging media.
- We will build on the work to date on the integration of the Junior Branch
and aim to present our recommendations to the Members in the first half
of 2017.
- We have invited expressions of interest to conduct a study of the impact of
location for the role of the International Office. We anticipate that the study
will be completed in 2016 so that informed decisions can be made.
There are many highlights that you will read about in the following pages, but we would
particularly like to point to two of them. It was a record year for our programmes; for the
first time, we exceeded 9000 participants in international programmes and 3408 in
Mosaic projects. Congratulations to us all, but especially to the Chapters that worked so
hard to host and to engage participants for our unique programmes!
A centrepiece of the year was, of course our very first CISV Global Conference. Our
gracious and incredibly organized hosts from CISV Norway warmly welcomed over 450
CISVers to a beautiful site outside of Oslo. We were delighted to meet participants from
across the CISV world, representing the vast majority of our Chapters. We look forward to
full Chapter participation in 2018.
As a Board team we have worked closely with the Secretary General and Senior
Managers to develop our Strategic Plan. We have also learned and developed, including
the formation of a Governance Team which you can read about in this report. With our
staggered terms and annual elections, the team’s make-up will change in most years. In
2015, we welcomed three new members and said goodbye to three members –
Florentine Versteeg-Vedana, Bjørn Anderson Samming and Juan Carlos (Juanca) Lozano.
We thank them for all their hard work in many areas.
We now look forward to 2016 and how it will move us toward our ambitious vision for
growth, enabling us to make an ever bigger impact toward a more just and peaceful
world.
Notes:
The reports on the following pages have been prepared by Senior Managers and
Committee Chairs/Board Liaisons in consultation with the relevant Regional Coordinators
and, in the case of International Junior Branch, the International Junior Branch Team.
You will see the names of Committee Chairs or Governing Board Liaisons and Senior
Managers at the end of each report. We encourage you to contact them if you have any
questions or comments.
You can find the names and contact details of all current CISV International personnel
(Governing Board, Committees, Senior Managers, and Regional Delivery Teams) in the
Running CISV International section of Resources on www.cisv.org
2015 report of activities
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GOVERNANCE TEAM
2015 Overview
While ‘governance’ is indeed what the Board does, there are many ways to go about it.
Achieving organizational success though a clear vision and sound strategy, using our
resources efficiently and effectively, and being transparent with and accountable to our
Members and staff requires a concerted focus on governing well.
A governance committee, along with finance (we call ours Resources and Infrastructure),
is often one of the first committees set up by a Board. It drives the framework and
processes for the major responsibilities of a Governing Board – developing and
monitoring the organization’s strategic plan, overseeing and stewarding resources, and
guiding and evaluating the Secretary General.
Coming out of the heavy transformative work of the first two years of CISV’s first
Governing Board, your Trustees recognised the need to focus more directly on effective
governance. With the new Board in place, our team is responsible for considering CISV’s
needs and, as outlined in the newly approved Terms of Reference:
• Implementing and monitoring the governance framework • Board performance evaluation • Trustee development and training
2016, Looking Ahead
The Governance Team has, with the rest of the Board, prioritised our long list of tasks.
Among other things, we will focus on Member voting processes and communication with
the Board, supporting a culture of performance through assessments and evaluation,
and effective and practical Board functioning.
We will also focus on ensuring the Board is mindful of our primary duties – governing not
operating – and supporting the Committees, staff, Regional Delivery Teams, and National
Associations to be focused on our vision and three-year strategy to support our 2030
vision.
We will bring best practices in governance to the CISV ‘table’. This includes providing a
robust orientation to incoming Trustees and providing education and development
opportunities, which will enable the Board to effectively fulfill the duties with which we
have been entrusted.
Margie Parikh (Chair)
Leah Donelan
Anne-Caroline Paquet
Gabrielle Mandell
2015 report of activities
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ELECTIONS COMMITTEE
2015 Overview
The elections proceeded with no major complications and a field of seven enthusiastic
candidates yielded three new Trustees. The Committee provided support to those
candidates and created opportunities for Members to engage with them. The Committee
was challenged by the long nominations period, during which few or no nominations
packages were received until close to the final deadline. We believe this is detrimental to
the election process. We were not successful in achieving more timely submissions but
will continue to strive towards this.
2016 Looking ahead
The Committee looks to build on past successes and learnings to engage CISVers and
attract qualified and passionate candidates. We will continue to encourage candidates to
submit their nominations packages early, create multiple opportunities for Members to
learn more about candidates, and support our Members in the voting process. We will
once again provide a summary of the continuing Board’s skills gap analysis as compared
to the role profile for the position.
A Member’s vote is both a right and a responsibility, and electing trusted representatives
to provide informed oversight, passionate stewardship, and sound decision-making is an
essential part of securing a vibrant future for CISV.
Chair: Margie Parikh
Member Representative: Juan Manuel Oviedo (CISV Colombia)
Educational Programmes Manager: Bebbe Hron
2015 report of activities
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CHAPTER DEVELOPMENT
2015 overview
The first Global Conference was an amazing opportunity for Chapter Development and
we were very involved in planning and delivering sessions as well as facilitating ways to
make the experience even more meaningful for all participants. It was a privilege and an
inspiration to meet so many Chapter members from across our organization and we are
already looking forward to 2018.
We had a number of personnel changes in 2015: The Regional Coordinators in Asia-
Pacific and EMEA, and the Chapter Development Manager decided that it was time to
hand over to new people and take on new challenges. Two new Regional Coordinators
were recruited and are very excited about their new roles. Dharmesti Sindhunatha (Esti)
will take on the Regional Coordinator position in Asia Pacific in early 2016 and Iris Dagan
is now the Alternate Regional Coordinator in EMEA. A number of Regional Delivery Team
and Committee members have also changed. Leah took over as Committee Chair from
Juanca when his term on the Board ended. Gaby stepped in to provide some
management coverage in the period after David Suggett left and we thank Lynn Faris for
her coordination work within the Committee. We look forward to welcoming Nadia Igsiz
as our new Chapter Development Manager in 2016. We thank all those who have left for
all their work and wish all the best to those taking on new roles.
The Committee developed and proposed a Growth Policy, which goes hand-in-hand with
our 15-year vision and 3-year Strategic Plan for growth. The Board approved the policy
and following a few edits for clarity, the policy will be published in 2016.
A successful Promoter training workshop was held in the Americas, developing the skills
of our Regional Team members, who have already been putting the learning into practice
in their work with the NAs and PAs of the region. We will build on this success and
develop Promoter training opportunities for Asia-Pacific and EMEA in the next couple of
years.
Last year, 47 people participated in Chapter Development training at four Regional
Training Forums, covering all three regions. Successful national training was also
delivered. The Committee is consolidating work on training content, and plans to work
with the trainers in the Regional Delivery Teams to help them prepare for the upcoming
Regional Training Forums; three Chapter Development trainings are planned for 2016.
Our Regional Team Members made promotional support visits to ten countries and in
each region, support was allocated to ensuring that members from a number of PAs and
struggling NAs could attend Regional Meetings and RTF trainings. A very constructive
process was initiated in EMEA where an objective assessment was conducted by an
experienced promoter (unconnected to those PAs) for several PAs where progress
seemed to be stalled. After further analysis with the Regional Coordinators and
Manager, positive action plans were put in place and, in one case where there really was
no Chapter or prospects, a tough decision was taken to recommend that the PA be
closed.
2015 report of activities
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Following much work and preparation on the part of the PAs and their Promoters, the
Regional Coordinators recommended that two PAs – CISV Macedonia and Mongolia – be
moved from Category E to D, to reflect their progress and development. This
recommendation was approved by the Committee and the Board. Congratulations to all
who were involved!
In each Region, the Regional Coordinators have reviewed the progress over the year of all
of the PAs and struggling NAs currently receiving Chapter Development support. Specific
plans, actions and supports have been identified for each one for the coming year.
For a visual overview of Membership data, please see the appendix on the last page of
this document.
2016 Looking ahead
For 2016, we look forward to taking up the challenge of our new Strategic Plan,
knowing that Chapter Development will have a vital role in supporting our NAs and
PAs in achieving our 2030 vision of doubling the number of people we reach.
Chapter Development Committee Chair: Leah Donelan
Chapter Development Manager: Nadia Igsiz
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EDUCATIONAL PROGRAMMES
2015 Overview
The Educational Programmes Committee made a number of policy recommendations in
2015. Following up on a 2012-2013 research study, the Committee recommended that
the Seminar Camp staff structure be brought in line with the other camp-based
programmes, making international staff optional. The Governing Board approved this
recommendation and further requested that the Committee make further
recommendations on how to make Seminar Camp staff training more accessible and
affordable from an NA perspective. Both changes will take effect as of the 2017
programme year. Other policy questions that were addressed concerned: removing leader
gender recommendations from Village invitations; clarifying part-time programme staffing,
leaders’ night out in Youth Meetings; and age requirements for Seminar Camp staff.
Towards the end of the year, the Committee - together with Training and Quality Assurance
Committee – began working on a key task in the 2016-2018 Strategic Plan that will
eventually result in reviewed training curricula and complete training packages for all
seven international programmes.
Educational Programmes Regional Coordinators and their Regional Delivery Teams
delivered 13 different programme trainings at the Regional Training Forums (including two
combined programme trainings), as well as a couple of local trainings for IPP staff.
Programme host support before and during programmes took place for all three
programme seasons and the support process is gradually developing and getting stronger.
In all three regions the teams are encountering the occasional lack of response from some
hosting NAs but they will keep reaching out offering support.
The requirement by host NAs to inform the International Office of any international
programme staff was positively received. A continually updated list for all National
Secretaries and Risk Managers, as well as Regional Teams for Educational Programmes
and Risk Management was made available on our intranet, Collaboration (usually still
known as SharePoint).
The new Mosaic Worksheet (developed with the Committee and with input from the
Regional Delivery Teams) was launched for 2015 - hopefully making both planning and
reporting easier for Chapter and NAs.
Programme numbers
Despite several host cancellations (4 IPPs, 2 Step Ups, 1 Seminar Camp and 2 Villages),
the 2015 programme year saw an increase in number of programmes and participation.
For the first time, over 9000 participants took part in our international programmes. The
preliminary statistics for 2015 Mosaic projects stand at 42 projects and 3408 participants.
2015 report of activities
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2015 Programmes Americas Asia-Pacific
Europe,
Middle-East
and Africa
Total
Programmes
Total
Participation
Interchange
delegations 46 (42) 8 (10) 104 (95) 158 (147) 1372
IPPs 2 (3) 1 (1) 3 (5) 6 (9) 142
Seminar Camps 6 (6) 0 (1) 10 (11) 16 (18) 468
Step Ups 14 (13) 4 (5) 24 (25) 42 (43) 2079
Villages 17 (18) 7 (6) 29 (30) 53 (54) 3689
Youth Meetings 7 (8) 5 (5) 35 (29) 47 (42) 1665
Total 243 9415
Note that the figures given in parenthesis are the number of planned programmes; the figures given in bold
are the actual number of programmes held.
Looking at 2016, the confirmed programme numbers are: 10 IPPs, 83 Interchanges, 18
Seminar Camps, 45 Step Ups, 58 Villages and 52 Youth Meetings. We anticipate another
record year.
At the time of this report, once again, a hundred percent of Programme Director’s
Planning and Evaluation Forms (PDPEFs) were submitted from the March-April and June-
August programme seasons. Reporting is not everyone’s favourite activity, so a big thank
you to all Programme Directors, staff and Local Interchange Coordinators for making sure
CISV can measure and improve how well it is doing what it does.
2016 Looking ahead
Looking ahead, we hope that NAs take the opportunity to engage with the
Educational Programmes Regional Delivery Teams. The Teams make up a rich
support resource and are there to support NAs regarding programmes and
programme content. The Teams are a key source of input to the Committee on
matters related to policy, guides, and training so the more NAs engage with the
Teams, the more they in turn can support the Committee.
Educational Programmes Committee Chair: Soliman (Soli) El Ashkar
Educational Programmes Manager: Bebbe Hron
2015 report of activities
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RISK MANAGEMENT
2015 Overview
Communications in the Risk Management community have continued to strengthen in
2015. A good level of collaboration across the Risk Management Regional Coordinators
has continued with regular meetings (eight over the year). Our communication strategy
includes the production of regular risk management notifications for all National Risk
Managers. These notifications, 48 in 2015, highlight current developments regarding Risk
Management in CISV and are also used as a vehicle to share topics of interest generated
within the community.
An important topic that has featured in 2015 is the concern expressed by Members about
security. Two information sheets on the subject of terrorism have been produced. It is
encouraging to note the growing willingness of NAs to generate their own Advisory Notices,
which do a lot to allay fears. Fourteen Advisory Notices were produced in 2015 and these
were shared within the wider CISV community. All notifications and Advisory Notices are
posted on to a protected, Risk Managers only, area of myCISV.
The Incident Report Form (IRF) management system continues to be developed. The
International Risk Manager and Regional Risk Managers are all able to act as gatekeepers
for the IRFs that are submitted. The reports are classed as either serious, which requires
some level of follow up, or not serious, at which point they are closed. Normally an incident
is closed when appropriate, proportionate action has been taken by the National
Association. The serious incidents are entered into the respective spreadsheet for the
regional area. They are then allocated to either the International Risk Manager or the
relevant Regional Risk Manager for follow up and the progress is tracked and the task list
is constantly updated. This year’s programmes have resulted in the creation of 343
Incident Reports of which 88 were classified as serious (For comparison, in 2014 there
were 279 reports submitted of which 83 were classified as serious). The majority of the
serious incidents have now been classified as closed with only six serious incidents
remaining open, awaiting responses to requests for follow up.
The Risk Management Training Working Group is comprised of several volunteers from all
three regions. In 2015 they devoted a lot of time and commitment to improving our Risk
Management training. They refined the risk management curriculum and produced a
companion’s guide in time for the risk management training that was scheduled for
October. The training was well received and the resources are to be further refined for the
coming 2016 Regional Training Forum season. The Working Group is also planning to
develop a local risk manager’s handbook for reference purposes.
A significant event took place at an International Level when the Members of CISV voted
to support the Resolution to introduce a universal travel insurance to be used in all of our
programmes. The CISV Travel Insurance policy covers all participants (including leaders
and staff) in CISV international programmes, giving everyone the same high quality
2015 report of activities
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coverage no matter where they are from or where they are going. The policy will be in place
from February 2016 and has been re-negotiated giving us both a better price and several
new features (there is now no deductible excess that you have to pay on any claims!). A
Key Features document has been produced and circulated to Members and we will follow
up with more information in the New Year, including on how to make a claim. We also
encourage people to send any questions to the International Office and we intend to
provide answers to frequently asked questions on the website.
The Risk Management specialists on the Training and Quality Assurance Committee have
constructed an ambitious work plan that seeks to improve Risk Management in all areas
of the organization. An example of their work that has been completed in 2015 was the
review of one of the most well-known policy documents in CISV; R-07 (Behaviour Policy).
This review was finalised and approved for publication by the Governing Board. A set of
Frequently Asked Questions was produced to respond to concerns raised and is posted on
the web site.
2016 Looking ahead
A major project that has started to take shape is the area of Risk Management re-
certification for Risk Managers. Certified Risk Managers are those who will have
attended the risk management training and do require a follow-up training after
three years to refresh their skills and update their knowledge. The aim of the project
is to design a blended training schedule using on-line platforms that make re-
training accessible, realistic in terms of time commitment and cost-efficient. The
Risk Management Community is looking to drive forward this project during 2016.
This is an exciting development which forms part of the Strategic Plan and the
outcomes of this project will inform many other areas of re-training in CISV.
Training and Quality Assurance Committee Chair: Luis Akle
International Risk Manager: Steve Lavelle
2015 report of activities
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TRAINING AND QUALITY ASSURANCE
2015 Overview
Policy
The Training Policy has been in force for the first year and we are reviewing its impact.
Already it is clear that the policy has prompted important changes to training, ensuring
that training is delivered to consistently high quality standards as well as making efficient
use of resources.
Average number of trainees per training was raised from 16 in 2014 to 20 in
2015.
For the first time we delivered trainings which combined two Programme
trainings. This enabled us to generate synergies between Programme trainings,
using trainers more efficiently, and avoiding the cancellation of trainings due to
low numbers of registrations.
Training
Regional Training Forums held in Athens (Greece), Bandung (Indonesia), Campinas
(Brazil), Prague (Czech Republic), and Queretaro (Mexico) continued to be very popular,
and were attended by a total of 587 trainees.
TTT continued being the most popular training. It was delivered as part of every RTF and
111 CISVers were TTT certified. Training and Quality Assurance Regional Delivery Teams
are finalising the 2015 TTT recertification.
21 participants received the Essentials of Peace Education training in two trainings in the
Americas. Essentials of Peace Education had to be cancelled in the Asia-Pacific and
EMEA regions, and we have improved promotional material in place to increase uptake in
2016.
Research
Two new research studies (one PhD and one Masters Dissertation) into global citizenship
education were initiated as part of our collaboration with Northumbria University,
Newcastle. This will deepen our understanding of foundational concepts in CISV peace
education
The Training and Quality Assurance Manager attended the ‘researcher-practitioner
dialogue’ held in Germany. He promoted CISV as a research partner, networked with
academics and experts in evaluation, non-formal education, and diversity, and is
following up with new contacts.
Evaluation
We have established processes to continuously work on evaluation with the Conference
and Events and Educational Programmes areas. Improving on the presentation, the
2015 report of activities
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timely sharing of and acting upon Regional Training Forum evaluation data will be a focus
for 2015.
Organizational Relations
Work with EEE-YFU, EFIL (AFS) and Experiment in International Living continued.
Following on from the 2014 joint seminar, in 2015 the workshop entitled Developing
Educational Resources from Research for the 21st Century (DEAR21) took place. Six
CISVers took part in the project and the products are being finalised.
CISV International is a partner in the development and trialling of three e-learning
modules throughout 2016 and 2017 as part of a European Union-funded project led by
the Icelandic Scouts organization. The E-learning modules will prepare participants in
order to improve the impact of their participation in in-person educational experiences.
Global Conference
Contributions by Committee members and Regional Coordinators to the 2015 Global
Conference included oversight of the quality assurance of sessions, developing a suite of
evaluation tools, and delivering sessions.
Conflict and Resolution 2015 campaign
Conflict and Resolution, the 2015 content area was promoted widely across CISV by the
Junior Branch team ‘Stand Up’, the Colombo-Norwegian team ‘Jirafa’, members of the
Educational Programmes and Conference and Events Committees, and the Training and
Quality Assurance Manager. This 2015 team developed educational and training
materials and Common Sessions at Regional Training Forums proved very popular as did
the Conflict and Resolution sessions at the Global Conference.
The team produced a total of 19 new training and educational materials, published them
together with existing resources, and publicised them using social media. The
educational materials were downloaded more than 11,000 times from www.cisv.org,
which is more than three times the amount of downloads we had in 2014.
2016 Looking ahead
Implementing the Strategic Plan and following through on the e-learning project
and research projects in 2016 means we have a very busy and exciting year
ahead of us.
Training & Quality Assurance Committee Chair: Luis Akle
Training & Quality Assurance Manager: Rupert Friederichsen
2015 report of activities
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CONFERENCE AND EVENTS
2015 Overview
This past year has been a busy one for the Conference and Events area, with the hosting
of the first ever CISV Global Conference in Oslo, Norway.
The first three quarters of the year were dedicated primarily to joint work between the
Committee and the Global Conference Working Group to plan and prepare for the
conference in August. The Global Conference was a huge learning opportunity and
experience for both the Committee and the organization in terms of what works, what
doesn’t and how we want to grow and scale the event for 2018. As we are experiencing
some of these processes for the first time, we are also more aware now of the type of
site and criteria required for the next Global Conference. One of the biggest pieces of
work for us in 2016 will be identifying and choosing a suitable site for the 2018 Global
Conference that will meet the needs of the organization.
Part of our work in the coming months will be to aggregate all the lessons learned and
best practices from the 2015 Global Conference and implement them in our planning.
The Conference and Events Committee is in the process of recruiting a new member and
we hope to appoint someone in the next months to take the lead on the 2018 Global
Conference coordination to ensure planning is on track.
In 2015 we also had a change in Chairs as Einav Dinur, former committee member, was
elected to the Governing Board and ‘returned’ to the committee as our new Chair,
replacing David Kruse-Pickler.
Global Conference Norway 2015:
The first ever Global Conference was a huge success. We had 450 participants from
around the world who came together in the beautiful site in Norway. A huge applause
and thank you to the fantastic Global Conference Staff (made up of the local CISV
Norway team and a CISV International Team, which included the Working Group and
Conference and Events Committee members) for doing a phenomenal job both
logistically and content-wise. This was the biggest event ever held by CISV international
and the responses were incredibly positive.
Regional Delivery
(For details of Regional Training Forums held in 2015, see the Training and Quality
Assurance report.)
We have improved the way the Conference and Events area is managed in the regions by
introducing the new role of ‘International Coordinator-Conference and Events’. A member
of the Committee, the International Coordinator-manages and guides the work of the
Regional Coordinators and works with the Training and Quality Assurance Manager.
Together, they have revised and published the Regional Training Forum Hosting Guide.
We have also significantly raised the response rate to the Regional
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Training Forum online evaluation survey; the evaluations were very positive overall and
the information has been shared with all Regional Coordinators to be considered in
preparing for the 2016 Regional Training Forums. With better management and
feedback in place, we are confident that we will further improve our Regional Training
Forums in 2016.
2016 looking ahead
Our main goal for 2016 is to find a site for the 2018 Global Conference that
meets the needs of the organization and to start for planning for it.
Appoint a Coordinator to start the work of planning the 2018 Global Conference.
Conference and Events Committee Chair: Einav Dinur
2015 report of activities
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RESOURCES AND INFRASTRUCTURE
2015 Overview
Human Resources
Finding and matching the right people for the right position is an important process,
which should be open, fair and engaging. The Volunteer Recruitment Policy and
Procedures, developed in 2015, sets out steps and considerations to help us recruit and
select volunteers for positions of responsibility in CISV International. It will also be a
helpful resource for NAs and Chapters to use for their own recruitment processes.
Committee members were part of a working group to develop and pilot an evaluation
process for the Board and Committees. The process involved both peer and group
evaluation. Our thanks to Laura Scrivener (CISV Canada) for serving as the confidential
compiler of all the data. We had a number of technical issues and have learned a great
deal from the process, which will help us to roll out the full process more effectively in
2016.
We are looking to develop a full suite of HR policies and procedures for CISV
International that can be adapted by NAs and Chapters. Following on the policy and
evaluation efforts, work has begun on an Orientation Policy (to get people started in a
new role), which should be completed in 2016.
IT and Infrastructure
We developed the Supplier Selection Policy, Procedures and Guidelines to set out the
principles, steps and precautions to follow in reaching out and finding the most suitable
supplier. The Governing Board approved the policy and it is already being used. Again,
NAs and Chapters are encouraged to consult this document if it is relevant for their
needs.
We have begun improvements to our official CISV email system to provide CISV officials
with an efficient and professional way to communicate. Working with CISV Austria, we
piloted using email accounts instead of the redirection service. This system will be rolled
out across the organization in 2016. We have also been seeking ways to offer our NAs
the opportunity to build easy and relatively inexpensive websites that suit the level of
complexity they require. We should be in a position to move forward with a number of
NAs throughout the year. Working with Conference and Events, we are now using the
professional registration software used for the Global Conference for Regional Training
Forums.
Finance
We supported the 2014 audit process as needed and work has already begun on the
2015 audit. Members officially received the 2014 audited accounts at the General
Meeting held during the Global Conference. As noted in Board meeting minutes, when
our auditors stepped down, the Board approved the recommendation of the Committee
to appoint Robson Laidler Accountants Limited to conduct the 2015 audit. For the 2016
2015 report of activities
Page 17 of 22
financial year, as usual, the Members will be asked to approve auditors in the course of
the year.
As we are just in the process of finalising the 2015 year-end, it is too early to provide
financial results for the year. On the income side, we were pleased the programme
participation exceeded expectations and we were fortunate in receiving a large grant
toward overheads. At the same time, a Senior Manager vacancy at the International
Office, a successful Global Conference (delivered under budget), and a number of large
projects that were moved to 2016 - combined with increased efficiencies across the
organization - led to under budget spending. Our financial results are, therefore,
particularly healthy and we anticipate a surplus.
On a monthly basis, we review the management accounts, consider any requests for
changes to budget and discuss any concerns, particularly relating to debt. We encourage
NAs (or Promoters of NAs) experiencing difficulties to get in touch with the Fiscal Officer
sooner rather than later. We will work with you to set out payment plans and suggest
ways you might lower your financial risk.
We developed and recommended a complex budget to the Governing Board and
provided advice on how to provide for future Global Conferences. The Board has agreed
that on an annual basis, we will budget for a £30,000 surplus so that we know that we
are saving enough money over three years to cover the CISV International portion of the
Global Conference costs. We also incorporated the universal travel insurance into our
budget and fee structure, while seeking to avoid other increases to programme fees. We
are very pleased that negotiations with the insurance broker resulted in additional
reductions to the cost of the insurance. We know that people may have questions about
this insurance and information is being made continuously on the website (see the report
on Risk Management).
2016 Looking ahead
We are developing a Reserves Policy and an Investment Policy, which we expect to send
to the Governing Board for consideration in 2016. In line with our new Strategic Plan, we
look forward to providing ongoing support to the work of the Communications and
Fundraising Manager and analysing programme financial models.
Resources & Infrastructure Committee Chair: Daniel Edelshaim
Secretary General: Gabrielle Mandell
2015 report of activities
Page 18 of 22
COMMUNICATIONS AND FUNDRAISING
2015 Overview
Fundraising
Grants
We were awarded € 150,000 over 3 years (towards CISV International administrative
overheads) following a successful bid to Erasmus+ (a strand of European funding).
Funding strategy
The Board approved a funding strategy developed by the Communications and
Fundraising Manager. This is now being incorporated into the 2016-18 Strategic Plan
and includes the setting up of an Alumni Association and regional fundraising initiatives.
It also included the recruitment of a Communications and Fundraising Coordinator to
support the Manager and allow her to devote more time to fundraising. Natalia Cadavid
Martinez was recruited in late 2015 and will start work full time at the International
Office in January 2016.
Regional Fundraising
The Communications and Fundraising Manager will be recruiting teams in each region to
work with her to contract with external fundraising consultants, starting in 2016 with the
Americas region. The team will work closely with the region and the chosen external
consultant to help boost specific programme hosting and will also look to help develop
the fundraising capacity of the region. The Americas Funding Team has been recruited:
Kepler Silva (CISV Brazil); Sam Taussig (CISV USA); and Esteban Diaz (CISV Costa Rica).
Alumni Association
The Alumni Association Development Team - Denise, Daniel Edelshaim (Board), Brett
Vottero (CISV USA), John Gayoso (CISV Philippines) - developed a detailed proposal for
setting up a separately constituted Alumni Association, with timeline, outline budget, and
work plan and presented it to the Board. They also made a presentation to Members at
the Global Conference and invited feedback to help them as they move on to the next
stage of development. A call was put out in late 2015 for additional members for the
team and Ricardo Rodriguez (CISV Brazil) was recruited. The Team hopes the Alumni
Association will be established in late 2016.
Communications
Animated video
Following a call for proposals, a Swedish company, Flip Flop Interactive, was selected to
produce an animated introductory video about CISV. The video will be launched late
March 2016 at the early Regional Training Forums and Regional Meetings.
2015 report of activities
Page 19 of 22
Website and publications
The Communications and Fundraising Manager wrote the 2014 Annual Review and
maintained content on the website. The design of the website is currently under review.
Communications Team
The Communications Team - Thom Kunz (CISV Austria), Agustin Cuadra (CISV Costa
Rica), Bruna Dias (CISV Brazil), Zak Yuson (CISV Philippines), Alex Neuman (CISV
Sweden) - is composed of some members who play an advisory role and others who are
also active in maintaining our social media platforms. The team also advises National
Associations and Chapters on their branding enquiries. In 2015 they worked with an
external consultant to consider how to improve our visual identity on social media.
Following concerns from Members that any matters concerning our visual identity should
be approved by them, this work will now be incorporated into a brand review due to take
place in 2016 and any recommendations for change will be brought to the Members for
approval.
2016 Looking ahead
Early in 2016 we will be launching a new animated introductory video for CISV; this will
be a great resource for profile-raising and recruitment. With the new Communications
and Fundraising Coordinator in place, the Manager will have more time to focus on,
specifically, the development of regional fundraising teams and the Alumni Association.
The Communications and Fundraising Coordinator will support the Manager in all areas
of her work and take the lead with the Communications Team. Following the adoption of
the Mission and Vision, we will be consulting on and reviewing our Values and Tagline
through 2016, along with the application of our logo.
Board Liaison for Fundraising: Daniel Edelshaim
Board Liaison for Communications: Einav Dinur
Communications and Fundraising Manager: Denise Farrar
2015 report of activities
Page 20 of 22
ORGANIZATIONAL RELATIONS
2015 overview
UNESCO
We are a UNESCO partner Non Governmental Organization (NGO). CISV International
representatives, Béatrice Naegeli and Marie-Christine Ravier, attend around four
meetings a year of partner NGOs in Paris. This year, through following up on our
representatives’ contacts we have an opportunity to collaborate with UNESCO on a
knowledge database for global citizenship education.
Council of Europe
We hold participatory status with the Council of Europe. Our representative is Anne Kraus
– a role she has held for 3 years. She attends meetings in Strasbourg twice a year. Anne
is representative of the Conference of International NGOs (INGOs) to the Council of
Europe (CoE) Advisory Council on Youth, which means that she attends a further 3-4
meetings per year (fully-funded by CoE). She hopes this will help bring us influence and
closer engagement with other like-minded organizations, and possible partner projects.
Anne was invited to attend the Global Conference and talk about her CISV experience
and her work with the Council of Europe.
European Youth Forum
We are a candidate member of the European Youth Forum. Our representative Valentina
Mabilia stood down in 2014 due to new professional commitments and we have now
recruited a new representative Fanny Rådström. Fanny will attend 2 meetings per year
(locations change every meeting), fully funded as part of our membership. The Youth
Forum should help us access training, partner organizations and funding.
Peace One Day
We continue to enjoy a close relationship with Peace One Day, with Chapters and Junior
Branches around the world supporting the International Day of Peace on 21 September
each year. Peace One Day founder Jeremy Gilley attended the Global Conference in
Norway as a guest speaker.
2016 Looking ahead
We plan to launch a special area on the website to highlight opportunities and
news that arise from our organizational relations. We will be running a bigger and
better campaign with Peace One Day this year. Finally, we hope to gain
membership of the Organization of American States.
Governing Board Liaison: Anne-Caroline Paquet
Communications and Fundraising Manager: Denise Farrar
2015 report of activities
Page 21 of 22
INTERNATIONAL JUNIOR BRANCH
2015 Overview
IJBC and Global Conference happening together
The 2015 International Junior Branch Conference (IJBC) in Norway was a great success.
We saw huge potential and there was a great turnout of JBers from around the world.
With such a special opportunity to work together, we hope to increase collaboration and
interaction between the two events during the next Global Conference. It was a wonderful
place to meet and share with all sorts of CISVers, however we see areas in which we can
improve. That in itself is very exciting!
Junior Branch Review
The Junior Branch Review Team concluded their work following a lengthy consultation
process and an in-person meeting. They developed a proposal for greater youth
integration, ‘Pathways’, which was put to Members and Junior Branch at Regional
Meetings for feedback. While many elements of the proposal were met with great
interest, there was some concern that further consultation was needed before giving
serious consideration to making such a departure from the current Junior Branch
structure.
The outgoing Review Team developed a mandate and terms of reference for a new team
to undertake a second phase of review of Junior Branch, both of which were approved by
the Board. Recruitment for the new team was led by Board liaison David Kruse-Pickler,
Communications and Fundraising Manager Denise Farrar, and International Junior
Representatives Dow Linnell and Gaspard Simon. Recruitment is underway for an intern,
based at the International Office, who will provide coordination and administrative
support, early in 2016.
The second phase of the Junior Branch Review, which will include further consultation, is
planned to be completed by the end of 2016. The team will then develop a detailed
proposal, which with the Board's approval will go to Members and Junior Branch for
formal consideration in March/April 2017.
International Junior Branch (IJB) Team
The IJB Team, consisting of five Representatives working on CISV International’s
Committees and 5 Specialists, worked together with the IJRs and the JB Regional Teams
throughout the year. Areas of improvement have been identified and new Terms of
Reference have been written as a first step. During the second part of the year, six new
Team members joined the Team bringing exciting ideas and new projects.
Regional Overview
Americas Junior Branch (AJB)
JBers started a project called C(ON)FLICT during AJB Meeting. It aims at sharing articles
and information about conflict and resolution with the contribution of JBers from all
2015 report of activities
Page 22 of 22
around the region. A working group called #Pathways was also created by JBers from the
region to further discuss the JB Review and how they can help improve JB and CISV as a
whole.
Europe Middle East and Africa Junior Branch (EJB)
NJRs voted on the merger of the EMEA Regional Meeting of National Representatives
and EJB Meeting for 2016, on the same model that other regions have and which has
proven quite successful in bringing JBers and other CISVers together. The EJB Team has
developed strong goals to support Junior Branches’ work in the region over the course of
the year: Engagement, Development and Act.
Asia Pacific Junior Branch (APJB)
The Regional meeting of APJB (JASPARC) took place in Indonesia and was highly
successful, with great turn-out and big hopes for the Team in 2016.
Stand Up
This IJB Working Group released 6 content activities over the past year on Conflict and
Resolution. The final activity (#6) was recently released and aims to have JBers see why
it is important to agree on the criteria of a good decision before making one, and how
that is applicable in conflict and resolution as well.
Overall it was a thrilling year for Junior Branch with more than 1100 JBers active at
national level (about half of the number of people attending CISV programmes in 2015),
more than 220 national activities and more than 1150 local activities .* There were 12
workshops held at Neighbourhood level, with workshops in every region.
(*data from the JB Set tool created in 2013 to assess Junior Branch every year through
the feedback of JBers whether they are NJRs, LJRs or local JBers)
2016 Looking ahead
The big effort and highlight of 2016 will be the second phase of the JB Review
process, which will engage JBers, NAs and Chapters.
Governing Board Liaison: David Kruse-Pickler
International Junior Representatives: Dow Linnell, Gaspard Simon
2015 National Report Form : Membership Summaries
Values Values
Row Labels Youth Members Adult Members Youth MembershAdult Membership
Americas 5588 5984 26671 26096
Asia‐Pacific 5553 7069
Europe, Middle‐Ea 15530 13043
Grand Total 26671 26096
Count of NA TotaColumn Labels Count of NA TotaColumn Labels
Row Labels Americas Asia‐Pacific Europe, Middle‐EGrand Total Row Labels Multi‐Chapter Single‐Chapter Grand Total
NA (A) 9 7 23 39 NA (A) 22 17 39
NA (B) 2 2 8 12 NA (B) 2 10 12
PA (D) 1 1 7 9 PA (D) 1 8 9
PA (E) 2 3 5 10 PA (E) 10 10
Grand Total 14 13 43 70 Grand Total 25 45 70
Number of NAs Column Labels Column Labels
Row Labels Multi‐Chapter Single‐Chapter Grand Total Multi‐Chapter Single‐Chapter Grand Total
Americas 6 8 14 Number of NAs 24 46 70
Asia‐Pacific 5 8 13
Europe, Middle‐Ea 13 30 43
Grand Total 24 46 70
Row Labels Chapters Chapters Column Labels
Americas 58 Row Labels NA (A) NA (B) PA (D) PA (E)
Asia‐Pacific 25 Americas 52 3 1 2
Europe, Middle‐Ea 138 Asia‐Pacific 17 4 1 3
Grand Total 221 Europe, Middle‐Ea 117 8 8 5
0 5 10 15 20 25 30 35 40 45
NA (A)
NA (B)
PA (D)
PA (E)
NA (A) NA (B) PA (D) PA (E)
Americas 9 2 1 2
Asia‐Pacific 7 2 1 3
Europe, Middle‐East and Africa 23 8 7 5
2015 : NA Membership Category (by region)
0 5 10 15 20 25 30 35
Americas
Asia‐Pacific
Europe, Middle‐East and Africa
Americas Asia‐PacificEurope, Middle‐East and
Africa
Single‐Chapter 8 8 30
Multi‐Chapter 6 5 13
2015 : Single or Multi Chapter NAs (by region)
NA (A)
NA (B)
PA (D)
PA (E)
0 5 10 15 20 25 30 35 40 45
NA (A) NA (B) PA (D) PA (E)
Multi‐Chapter 22 2 1
Single‐Chapter 17 10 8 10
2015 : NA Membership Category (global)
58
25
138
0 20 40 60 80 100 120 140 160
Americas
Asia‐Pacific
Europe, Middle‐East and Africa
Americas Asia‐Pacific Europe, Middle‐East and Africa
Total 58 25 138
2015 : Chapters (by region)
0 5 10 15 20 25 30 35 40 45 50
Total
Total
Single‐Chapter 46
Multi‐Chapter 24
2015 : Single or Multi Chapter NAs (global)
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Americas
Asia‐Pacific
Europe, Middle‐East and Africa
Americas Asia‐Pacific Europe, Middle‐East and Africa
NA (A) 52 17 117
NA (B) 3 4 8
PA (D) 1 1 8
PA (E) 2 3 5
2015 : Chapter (by membership category)
0 2000 4000 6000 8000 10000 12000 14000 16000 18000
Americas
Asia‐Pacific
Europe, Middle‐East and Africa
Americas Asia‐PacificEurope, Middle‐East and
Africa
Adult Members 5984 7069 13043
Youth Members 5588 5553 15530
2015 : Individual Membership (by region)
0 10000 20000 30000 40000 50000 60000
Total
Total
Youth Membership 26671
Adult Membership 26096
2015 : Individual Membership (global)