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Page 1: Evolution of Employee Communication

From the telegraph to the intranet: The evolution of employee communications

Page 2: Evolution of Employee Communication

It begins with the telegraph

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The next phase: written technologies

Page 4: Evolution of Employee Communication

Efficiencies in two-way communication

Page 5: Evolution of Employee Communication

Internal blogs allow employees to provide feedback

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The future is in the phone

Page 7: Evolution of Employee Communication

CreditsLara Underhill

May 31, 2011, University of Washington

Contact: [email protected]

Photos/VideosSlide One – Memo, Microsoft Office Images

Slide Two – Railroad Station, by DC Public Library Commons (Flickr)

Slide Three – Typewriter, by toastytreat87 (Flickr)

Slide Four – Internet URL text heading, Microsoft Office Images

Slide Five - Vida Killian: Employee Storm , Ragan Communications (YouTube)

Slide Six – 7-Eleven on my phone, by SimonQ

ResourcesArgenti, P. (2006). How technology has influenced the field of corporate communication. Journal of Business and

Technical Communication, 20(3), 357-370. Hay, R. (1979). A brief history of internal organization communication through the 1940s. The Journal of Business

Communication, 11(4), 5-11. Retrieved April 26 from: Ebscohost.com, University of Washington Library.Forbes, S. (2010, August 31). Internal communication get smart [Web log message]. Retrieved from

http://www.simply-communicate.com/news/internal-communication-gets-smartMcGovern, G. (2002, November 18). Intranet return on investment case studies [Web log message]. Retrieved April

26, 2011 from gerrymcgovern.com.Rogers, E. M. (1982). Diffusion of innovation. London: The Free Press. Diffusion of innovations.

fromhttp://www.provenmodels.com/570Standage, T. (1998). The vicorian internet. New York: Walker and Company.Yates, J. (1989). Control through communications: The rise of system in American management. Baltimore: Johns

Hopkins University Press. Retrieved online book from: University of Washington Library