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ETHICS ETHICS

PRESENTATION PRESENTATION

FROM FROM

VISHWA NATH PANDEYVISHWA NATH PANDEY

VINEET GOYAL VINEET GOYAL

VIVEK KUMAR MISHRAVIVEK KUMAR MISHRA

MALVIKA SINGHMALVIKA SINGH

Ethics in the WorkplaceEthics in the Workplace

Why talk about Ethics? Why talk about Ethics? Everyone is ethical, everyone Everyone is ethical, everyone knows how to behave at work. knows how to behave at work. Everyone gets it about not Everyone gets it about not stealing stuff or harassing stealing stuff or harassing people or…people or…

ETHICS IN THE ETHICS IN THE WORKPLACEWORKPLACE

Work Ethics:Work Ethics:

A group of moral A group of moral principles, standards of principles, standards of behavior, or set of values behavior, or set of values regarding proper conduct in regarding proper conduct in the workplacethe workplace


Relationships at Relationships at WorkWork

Management/owner toward Management/owner toward client/customerclient/customer

Management/owner toward Management/owner toward employeesemployees

Employee toward Employer, Employee toward Employer, Co-workers, CustomersCo-workers, Customers

Wellllll….Wellllll….How about…How about…

• Being a little late to work occasionally?Being a little late to work occasionally?

• Surfing the Web when you run out of things to do?Surfing the Web when you run out of things to do?

• Downloading some music to your computer?Downloading some music to your computer?

• Installing software that isn’t approved by the Installing software that isn’t approved by the company?company?

• Forgetting to handle a couple of tasks you were given?Forgetting to handle a couple of tasks you were given?

• Getting stuck on a problem but not asking for help?Getting stuck on a problem but not asking for help?

Wellllll….Wellllll….How about…How about…

• Being a little late to work occasionally?Being a little late to work occasionally?

• Surfing the Web when you run out of things Surfing the Web when you run out of things to do?to do?

• Downloading some music to your computer?Downloading some music to your computer?

• Installing software that isn’t approved by Installing software that isn’t approved by the company?the company?

• Forgetting to handle a couple of tasks you Forgetting to handle a couple of tasks you were given?were given?

• Getting stuck on a problem but not asking Getting stuck on a problem but not asking for help?for help?

CONT’DCONT’D

There are lots of things that might There are lots of things that might seem “OK” with a casual glance but seem “OK” with a casual glance but which can actually be “Not OK” for which can actually be “Not OK” for the employer. the employer.

The secret to not getting on the The secret to not getting on the wrong side of your boss is to have a wrong side of your boss is to have a proactive attitude to your job. Even proactive attitude to your job. Even a job that isn’t everything you want.a job that isn’t everything you want.

. Be Dependable . Be Dependable

Nothing is going to be as important Nothing is going to be as important to your supervisor as your to your supervisor as your dependability. This isn’t glamorous, dependability. This isn’t glamorous, but it sure is key to developing a trust but it sure is key to developing a trust relationship with your manager. Be relationship with your manager. Be there, on time, every day. Stay there there, on time, every day. Stay there until the job is done, every day. Finish until the job is done, every day. Finish every task as quickly and completely every task as quickly and completely as you can consistent with doing it as you can consistent with doing it right. Become a resource that the right. Become a resource that the employer can depend on.employer can depend on.

Be Curious: Be Curious:

or Take an interest in the job, in the or Take an interest in the job, in the company, in the products, and in the company, in the products, and in the markets for those products. Ask for markets for those products. Ask for training advice when you encounter training advice when you encounter something new. Get a book and read something new. Get a book and read up on the technologies you are using. up on the technologies you are using. Understand your assignment both Understand your assignment both technically and how it fits into your technically and how it fits into your manager’s goals. manager’s goals.

Be RealisticBe Realistic

In every job there are four or five In every job there are four or five elements of drudgery for every element elements of drudgery for every element of interesting work. Accept the need to of interesting work. Accept the need to do the dull, simple stuff as well as the do the dull, simple stuff as well as the fun stuff. Remember that most co-op fun stuff. Remember that most co-op students, like most other new students, like most other new employees, start off with some simple employees, start off with some simple assignments so the employer can see if assignments so the employer can see if you are Dependable, Curious, Realistic…you are Dependable, Curious, Realistic…

Be Fussy:Be Fussy:

Good enough usually isn’t. Try to Good enough usually isn’t. Try to always do the whole job well, always do the whole job well, including all the loose ends and including all the loose ends and “what-ifs”. If it has your name on “what-ifs”. If it has your name on it, or associated with it, you it, or associated with it, you absolutely want it to be right, absolutely want it to be right, complete, and properly executed.complete, and properly executed.

. Be Professional. Be Professional

You are a party to a contract. The You are a party to a contract. The employer is paying you and devoting employer is paying you and devoting resources to extending your education. resources to extending your education. In return, you owe it to that employer In return, you owe it to that employer to put in a full day, every day. Use the to put in a full day, every day. Use the Web and Internet as resources for the Web and Internet as resources for the job when appropriate; don’t use them job when appropriate; don’t use them to kill time or avoid having to do to kill time or avoid having to do something that isn’t interestingsomething that isn’t interesting

Be BalancedBe Balanced

It’s a job, not your whole life. Work It’s a job, not your whole life. Work hard at work, but keep your family, hard at work, but keep your family, friends, significant other, and friends, significant other, and yourself in balance. You will do yourself in balance. You will do better at work if you exercise better at work if you exercise every day; you will do better at every day; you will do better at home if you know you are doing home if you know you are doing your best at work. Balance.your best at work. Balance.

How do you handle a How do you handle a problem?problem?

• Be thoughtful about your activities and you Be thoughtful about your activities and you probably won’t have a problem, but if you probably won’t have a problem, but if you should make a mistake…should make a mistake…

• Be HONEST; let your supervisor know in a Be HONEST; let your supervisor know in a timely way so he/she isn’t taken by surprise.timely way so he/she isn’t taken by surprise.

• ANALYZE the problem; why did it happen, ANALYZE the problem; why did it happen, what will prevent it from happening again?what will prevent it from happening again?

• CORRECT the problem as quickly and CORRECT the problem as quickly and completely as possible. Don’t sweep it completely as possible. Don’t sweep it under the rug.under the rug.


Business AbuseBusiness Abuse

Any :Any : illegalillegal unethicalunethical irresponsible Act done irresponsible Act done

against an Employeragainst an Employer


Results of Results of Business AbuseBusiness Abuse

Higher prices Higher prices Business FailureBusiness Failure Fewer JobsFewer Jobs Unpleasant Working Unpleasant Working

ConditionsConditions


A. Examples of A. Examples of Business AbuseBusiness Abuse

StealingStealing MerchandiseMerchandise MoneyMoney * Shoplift *Kickback* Shoplift *Kickback * Conflict of Interest* Conflict of Interest * Unauthorized Discounts* Unauthorized Discounts TimeTime


A. Examples of A. Examples of Business Abuse Business Abuse (Continued)(Continued)

VandalismVandalism Falsify RecordsFalsify Records Break ConfidentialityBreak Confidentiality Ignore Safety RulesIgnore Safety Rules Misrepresent Misrepresent

MerchandiseMerchandise



Poor Client ServicePoor Client Service Irresponsible BehaviorIrresponsible Behavior AddictionsAddictions

* * drugsdrugs

* alcohol* alcohol

* tobacco* tobacco



GossipGossip

* * Causes poor work Causes poor work environment (morale)environment (morale)

* Lowers Productivity* Lowers Productivity


1111 Harassment of Co-wks Harassment of Co-wks or Clientsor Clients

**Unwelcome sexual Unwelcome sexual advancesadvances

* Compliance as * Compliance as condition of employmentcondition of employment

* Interferes w/ wk * Interferes w/ wk performance through performance through intimidationintimidation


How Do We How Do We Rationalize Rationalize Business Abuse?Business Abuse?

Everybody does itEverybody does it The co. won’t miss itThe co. won’t miss it The co. overchargesThe co. overcharges I’m not paid enoughI’m not paid enough The co. doesn’t deserve The co. doesn’t deserve

my loyaltymy loyalty


C. How Employers C. How Employers Respond to Respond to Business AbuseBusiness Abuse

Increase SecurityIncrease Security

* * loss prevention mgmt.loss prevention mgmt.

* surveillance* surveillance

* Networks/Helplines* Networks/Helplines

* threats of prosecution* threats of prosecution

Top 10 Deficiencies Top 10 Deficiencies within Existing Labor within Existing Labor PoolPool

Work EthicWork Ethic 27% 27% General EducationGeneral Education12%12%

Basic SkillsBasic Skills 18% 18% Writing SkillsWriting Skills 11%11%

Technical SkillsTechnical Skills 17% 17% Communication skillsCommunication skills8%8%

Reading SkillsReading Skills 14% 14% Computer SkillsComputer Skills 8%8% Math SkillsMath Skills 14% 14% HIGH /MORAL/ HIGH /MORAL/

HONESTY/HONESTY/

5% 5%

2000 National Business 2000 National Business Ethics Survey ReportEthics Survey Report

One in eight employees feels pressure to One in eight employees feels pressure to compromise their organizations’ ethical compromise their organizations’ ethical standards.standards.

About one in three employees observes About one in three employees observes misconduct at work.misconduct at work.

One in three fears retaliation if they report One in three fears retaliation if they report misconduct or other ethical concerns.misconduct or other ethical concerns.

Senior and middle managers’ perceptions Senior and middle managers’ perceptions about ethical behaviors in their about ethical behaviors in their organizations are consistently more organizations are consistently more positive than those of lower level positive than those of lower level employees.employees.

There are virtually no differences in ethical There are virtually no differences in ethical standards perceptions among employees standards perceptions among employees of government, for-profit and non-profit of government, for-profit and non-profit activities.activities.


C. How Employers C. How Employers Respond to Respond to Business Abuse Business Abuse (Continued)(Continued)

Increase Employee LoyaltyIncrease Employee Loyalty

* * fair wages & benefitsfair wages & benefits

* fair/consistent treatment* fair/consistent treatment

* recognition for good wk* recognition for good wk

* foster family climate* foster family climate


D. As Employees, D. As Employees, What Are Our What Are Our Choices?Choices?

Ignore Business AbuseIgnore Business Abuse Rationalize it awayRationalize it away Speak UpSpeak Up Discuss to Clarify IssuesDiscuss to Clarify Issues Blow the Whistle!Blow the Whistle!


E. If You’re Unsure - E. If You’re Unsure - Before You Act -- Before You Act -- ASK:ASK:

Is this legal?Is this legal? Is it against co. policy?Is it against co. policy? Could the action cause loss Could the action cause loss

or harm to anyone?or harm to anyone? If everyone I knew saw me, If everyone I knew saw me,

would I feel uncomfortable?would I feel uncomfortable?