ESTONIAN ICTREDUCING ADMINISTRATIVE BURDEN
Population: 1.3 MillionSize: 45 227 km²Capital: TallinnLanguage: EstonianMember of EUCurrency: EuroGDP: 17 BEUR
INFORMATION SOCIETY INDICATORS
INFORMATION SOCIETY INDICATORSAll schools and government organizations have computers
INFORMATION SOCIETY INDICATORS97% of businesses use computers
INFORMATION SOCIETY INDICATORS76% of families have computer at home
INFORMATION SOCIETY INDICATORSEntire country is covered with a broadband connection
INFORMATION SOCIETY INDICATORSThree 3G and 4G networks
INFORMATION SOCIETY INDICATORS75% of homes have broadband connection
INFORMATION SOCIETY INDICATORSFree public WiFi areas
INFORMATION SOCIETY INDICATORSInternet access is a social right
INFORMATION SOCIETY INDICATORS99% of bank transfers are performed electronically
INFORMATION SOCIETY INDICATORS95% of income tax declarations made via the e-Tax Board
INFORMATION SOCIETY INDICATORS24% of votes were cast over the internet on 2011
INFORMATION SOCIETY INDICATORS66% of the population participated in the census via internet
e-IDENTITY
ID-Card• 2002 - introduction of
national electronic ID-Card• More than 90% of the population has one• Compulsory for all residents
ID-CardContains:Information shown on the card
ID-CardContains:Certificate for authentication (along with e-mail address [email protected])
ID-CardContains:Certificate for digital signature
Mobile-IDIntroduced in 2007Enables secure authentication and digital signatures via mobile phone
X-Road was launched in 2001
ESTONIAN INFORMATION SYSTEM
SOME ACHIEVEMENTS2000: Launch of e-Tax Board2000: Launch of m-Parking
SOME ACHIEVEMENTS2003: Launch of ID bus ticket2005: i-Voting was introduced
SOME ACHIEVEMENTS2007: Launch of e-Police system2008: Launch of e-Health system
SOME ACHIEVEMENTS2010: Launch of e-Prescription
HOW WE GOT THERE?
1996: Tiger Leap Foundation to support ICT in schools
2001: Look@world starts to build 500 Public Internet Access Points
2002, 2009 & 2010Computer usagecourses for 10%
of adult population under Look@world
project
ONLINE vs OFFLINEService Time spent on
E-serviceTime spent on offline service
Time saving (min)
Establishing a company 30 510 480
VAT declaration 7 68 61Social tax declaration 10 78 68
E-voting 6 44 38Parliamentary legislation system
7 26 19
Unemployment Fund self-service 13 37 24
WHAT’S NEXT?
USING ID-CARD AS A LOYALTY CARD
e-ReceiptOfficial e-mail = physical addressVirtual Resident (e-Estonian) Cross Border e-ServicesData Embassy
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