Download - Engagement in Interaction Designer work

Pearson English Technologies

Michał AleksanderInteraction Designer

ENGAGEMENTIN INTERACTION DESIGNER WORK


My context?

Over 5 years experience as a designer

At the beginning: e-commerce Now: e-learning

Working in Scrum

I love workshops

I am interested in Engagement


Engagement


What is Engagement?

Activity Curiosity

Enthusiasm

InitiativeIngeniousness

Productivity

Participation Cooperation


Engagement = people


02You’re a designer and you’ve got something to design

Example


You’ve got all information needed

Business requirements

Quality data

Quantity data

User context

Skills and your workflow


and you’re presenting your work…

I saw something interesting on competitors site

I would put that on the bottom

Have you got another version?

This is technically impossible on our

platformI imagined that in a different way…


Everyone want to be a product

designer


02there's no fun up there alone

We shouldn’t stay in our design silo


02We are all excited when we do something creative


02

We can all create User Experience


Let’s use it


1 Invite people from different departments

- dealing with software

- responsible for content

- product owners

(max 10-12 people)


2 Divide workshop into 3 pieces

I. Introduce the project as a problem to be solved

II. Focus on User point of view (contextual protopersonas, empathy maps)

III. Initiate discussion and end with group sketching


3 Moderate discussion

- don’t be closed, be open for different ideas

- pay attention to people who are withdrawn, try to engage them

- show them data about users when they need it (but don’t try to sale your vision)

- make notes and be focused on insights


Benefits?


For you: great material before real prototyping


For workshop attenders: engagement and being a part of a

product


For your company: good start to create UCD culture and to learn people how to think about users

Thank you!

@[email protected]

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