1. EMOTIONAL INTELLIGENCE FOR SUPERVISORS [ bitly.com/wle-s026 ] - see full program

2. EMOTIONAL INTELLIGENCE FOR SUPERVISORS2 INTRODUCTION One way to supercharge your effectiveness as a supervisor is by tapping into an area that youve probably never even heard ofyour emotional intelligence. [ bitly.com/wle-s026 ] - see full program 3. EMOTIONAL INTELLIGENCE FOR SUPERVISORS3 INTRODUCTION Everyone has heard of IQ, but research suggests that your emotional intelligence, or EI, may be even an even greater predictor of success. [ bitly.com/wle-s026 ] - see full program 4. EMOTIONAL INTELLIGENCE FOR SUPERVISORS4 INTRODUCTION The more frequently you interact with people, the more your EI matters; which is why supervisors who have a high EI tend to outperform those who dont. [ bitly.com/wle-s026 ] - see full program 5. EMOTIONAL INTELLIGENCE FOR SUPERVISORS5 WHAT IS EMOTIONAL INTELLIGENCE? The idea of emotional intelligence has been around since the early 1990s when author Daniel Goleman popularized the term in the title of his book, Emotional Intelligence. [ bitly.com/wle-s026 ] - see full program 6. EMOTIONAL INTELLIGENCE FOR SUPERVISORS6 WHAT IS EMOTIONAL INTELLIGENCE? Golemans best seller built upon the work of two psychologists, John D. Mayor and Peter Salovey, who divide EI into four areas: 11 22 33 44 [ bitly.com/wle-s026 ] - see full program 7. EMOTIONAL INTELLIGENCE FOR SUPERVISORS7 WHAT IS EMOTIONAL INTELLIGENCE? The capacity to accurately perceive emotions. 11 The capacity to use emotions to facilitate thinking. 22 The capacity to understand emotional meanings. 33 The capacity to manage emotions. 44 [ bitly.com/wle-s026 ] - see full program 8. EMOTIONAL INTELLIGENCE FOR SUPERVISORS8 WHAT IS EMOTIONAL INTELLIGENCE? If that seems too academic for you, heres the short of itif you know anyone whos a people person, then youre most likely looking at someone who has a high EI. [ bitly.com/wle-s026 ] - see full program 9. EMOTIONAL INTELLIGENCE FOR SUPERVISORS9 WHY EMOTIONAL INTELLIGENCE MATTERS Emotional intelligence isnt about being soft or running a feel good operation. Rather, its a set of skills you can draw upon in order to get the most out of yourself and those around you. [ bitly.com/wle-s026 ] - see full program 10. EMOTIONAL INTELLIGENCE FOR SUPERVISORS10 WHY EMOTIONAL INTELLIGENCE MATTERS Because people respond emotionally as well as logically to the world around them, youre drawing on your emotional intelligence every time you deal with your employees, peers, and superiors. This is inescapable. [ bitly.com/wle-s026 ] - see full program 11. EMOTIONAL INTELLIGENCE FOR SUPERVISORS11 WHY EMOTIONAL INTELLIGENCE MATTERS The only question is how well youre able to use your EI to get the results you want. [ bitly.com/wle-s026 ] - see full program 12. EMOTIONAL INTELLIGENCE FOR SUPERVISORS12 THE ADVANTAGES OF DEVELOPING YOUR EMOTIONAL INTELLIGENCE While some people are born with high emotional intelligence, it can also be developed through practice. Increasing your EI gives you several personal and professional advantages including: [ bitly.com/wle-s026 ] - see full program 13. EMOTIONAL INTELLIGENCE FOR SUPERVISORS13 THE ADVANTAGES OF DEVELOPING YOUR EMOTIONAL INTELLIGENCE Deeper personal relationships: Having a high EI allows you to be in tune with others, allowing for more meaningful, honest, and productive personal interactions. [ bitly.com/wle-s026 ] - see full program 14. EMOTIONAL INTELLIGENCE FOR SUPERVISORS14 THE ADVANTAGES OF DEVELOPING YOUR EMOTIONAL INTELLIGENCE Greater adaptability: Being able to read and understand the emotions of others helps you fit in quickly to new work cultures and understand how to work effectively with others. [ bitly.com/wle-s026 ] - see full program 15. EMOTIONAL INTELLIGENCE FOR SUPERVISORS15 THE ADVANTAGES OF DEVELOPING YOUR EMOTIONAL INTELLIGENCE Increased personal insight: The quickest way to understand your own emotional triggers is to understand them in others. The more you develop your EI, the greater sense of self awareness you will have. [ bitly.com/wle-s026 ] - see full program