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What is e-Business?
• E-business (electronic business) is the conducting of business on the Internet
• Refers to any kind of sales, services, purchasing or commerce on the Internet.
• A new-tech jargon word used more for marketing than for technical description.
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What is B2B Commerce?
• Stands for Business to Business as in businesses doing business with other businesses.
• On the Internet, B2B (business-to-business), is the exchange of products, services, or information between businesses.
• Can even take place between the same firm byexercising a real-time control over it's stock-in- transit
• Examples:
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What is B2C Commerce?• Stands for Business to Customers as in businesses
selling products or services to end-user consumers.
• Not just selling goods online, but advertising, delivery of products, etc. also comes under this.
• B2C allows a business to be in touch with its customers aroundthe clock.
• E-commerce decreases the distance between producers and consumers. Consumers can make their purchase without entering a traditional shop.
• Examples:
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What is C2C Commerce?
• Consumer-to-Consumer commerce
• Here, even a common man, becomes a businessman
• Best for businesses with no estabilished market mechanism,
• A consumer who has used the specific product can let other potentional customers know about the pros and cons of the product.
• Example:
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What is Intra-B Commerce?
• From one given business firm
• They use 'Intranet', not the 'Internet'
• Used for managing interactions and dealings amongst various departments of a firm.
• Virtual Private Network (VPN) enables employees to not come to office and work from home.
Benefits of e-Business
• Easy to form
• Global access
• Easy accessiblity
• Consumer friendly
• Customized Products
• Movement towards paperless society
• Time and effort saving
• Wide range of payment options
Limitations of e-Business
• Lack of personal touch
• Lack of security
• Tenchincal drawbakcs
• Ethical concers
• Requires Technical knowledge
• High Risk
• Shipment delay
• People's resistance
• Ethical fallouts
Online Transaction• Step 1: Finding an appropriate and reliable shopping
website and registering on it.
• Step 2: Browsing the products and selecting the desired ones with the place of delivery.
• Step 3: Proceeding to the payment window and choosing a suitable mode of payment.
Step 1 Step 2
Step 3
Modes of Payment
• Cash-on-Delivery
• Cheque
• Net-Banking Transfer
• Credit or Debit Cards
• Digital Cash
Outsourcing
• The process of contracting out less important (i.e., non- core) business activities to external agencies that are highly specialised in those business activities.
• In outsourcing, companies contract out certain activities to other firms that specialise in them.
• Generally, non-essential activities that are contracted out.
• Activities may be outsourced to a third party.
Advantages of Outsourcing
• Focusing of attention on core activities
• Quest for excellence
• Cost of operation are reduced
• Helps in generating employment oppurtunities
• Growth through alliance
Disadvantages of Outsourcing
• Confidentiality breach
• Sweat-outsourcing
• Ethical concers
• Resentment in the home countires
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