Download - Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

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Page 1: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

Email Intelligence: How the Savviest

Marketers are Winning Mindshare

09th October 2013

Guy Hanson

[email protected]

www.returnpath.com

uk.linkedin.com/in/guyhanson

@GuyHanson, @ReturnPath

Page 2: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

Get Up to Speed

Page 3: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

Email is Still Growing Strongly . . .

Return Path, August 2013 Experian Marketing Services, September 2013

Page 4: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

. . . and Generating Great ROI

Page 5: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

Challenge Solution Result

Email Marketers Have a Lot To Do . . .

Page 6: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

. . . And The Inbox is Constantly Changing . . .

Page 7: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

. . . So Doing More With Less is the New Norm

IBM Report: October 2013

Page 8: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

DATA

INSIGHT

Page 9: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

Sender

Reputation

Inbox

Placement

Subscriber

Engagement

Competitive

Intelligence

Insight

Clicks &

Opens

Scaling the Email Intelligence Summit

Page 10: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

Get Delivered

Page 11: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

The-Deliverability-Song-Remains-The-Same

Page 12: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

IP Address Permanence

Spam Complaints

Unknown Users

Infrastructure

Spam Traps

Subscriber Engagement

Reputation Metrics

Page 13: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

Reputation Score

Page 14: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

Reputation Data: Poor Metrics

Visit www.senderscore.org to find out your reputation score.

Page 15: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

Reputation Data: Good Metrics

Visit www.senderscore.org to find out your reputation score.

Page 16: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

Get Engaged

Page 18: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

Subscriber Engagement & The Weather

Page 19: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

Subscriber Engagement & The Weather

Page 20: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

Subscriber Engagement & Seasonality

Page 21: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

Seasonality & Weather: Prezzo

Page 22: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

Subscriber Engagement & Seasonality

Page 23: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

Get Competitive

Page 24: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

Subscriber Overlap

Competitor 1 Competitor 2

Competitor 1 Competitor 2

Page 25: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

Subscriber Overlap: Premier League Football

Page 26: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

Subscriber Overlap: Premier League Football

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Trends Analysis

Competitor 1 Competitor 2 Competitor 3

Page 28: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

Trends Analysis: Subject Line Symbols

Page 29: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

Trends Analysis: Subject Line Symbols

Page 30: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

Email Fraud

Page 31: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

Identifying Email Fraud: Implications

Page 32: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

Get Personal

Page 33: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

Subscriber Behaviour – Personalisation

Page 34: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

Subscriber Behaviour – Transactions

Page 35: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

Subscriber Behaviour – Interests

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Email Intelligence is the Digital Mosaic

Page 37: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare
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Subscriber Engagement

Leaderboard Competition

• Enter to win an iPad Mini

• #1 at the end of the day wins

• Visit Return Path on Stand 31

Page 39: Email Intelligence: How the Savviest Marketers are Winning Subscriber Mindshare

Email Intelligence: How the Savviest

Marketers are Winning Mindshare

09th October 2013

Guy Hanson

[email protected]

www.returnpath.com

uk.linkedin.com/in/guyhanson

@GuyHanson, @ReturnPath