Electronic CommerceE-Commerce
INTRODUCTION
What is E-Commerce?
Electronic commerce, commonly known as e-commerce, is a type of industry where buying and selling of product or service is conducted over electronic systems such as the Internet and other computer networks.
It was invented by Michael Aldrich in 1979.
E-Commerce is based on following technologies:
Mobile Commerce
Electronic Funds Transfer (EFT)
Supply Chain Management
Internet Marketing
Online Transaction Processing
Electronic Data Interchange (EDI)
Inventory Management Systems
Automated Data Collection Systems
E-Commerce can be divided into:
E-tailing or “virtual storefronts”
Electronic Data Interchange (EDI)
E-mail and fax and their use as media for reaching prospective and established customers
Business-to-business buying and selling
The security of business transactions
Types of E-Commerce
business-to-business (B2B)
business-to-consumer (B2C)
business-to-government (B2G)
consumer-to-consumer (C2C)
mobile commerce (m-commerce).
Business-to-consumer:
E-Commerce, in which organizations provide information online to customers, who can in turn place orders and make payments via the internet.
It allows customers to make enquiries about products, place orders, pay accounts, and obtain service support via the Internet.
It is the second largest and the earliest form of e-commerce.
Eg., Amazon.com, Flipkart.com, Ebay.in
Business-to-business:
It comprises the major (80%) of electronic transactions, involving the supply chain between organizations and their distributors, resellers, suppliers and other partners.
Efficient management of the supply chain can cut costs, increase profits, improve
relationships with customers and suppliers, and gain competitive advantage.
Consumer-to-consumer:
in which individuals sell products or services directly to other individuals.
Auctions are the most popular method of conducting business between individuals over the Internet.
Other C2C activities include classified advertising, selling of personal services such as astrology and medical advice, and the exchange of files especially music and computer games.
Business-to-government:
It is generally defined as commerce between companies and the public sector. i.e for public procurement, licensing procedures, and other government-related operations.
M-Commerce:Commerce through wireless technology such as cellular telephones and PDAs. Japan is seen as a global leader in m-commerce.
ADVANTAGES
E-Commerce
Overcome Geographical Limitations
Gain New Customers With Search Engine Visibility
Lower Costs
Locate the Product Quicker
Eliminate Travel Time and Cost
Provide Comparison Shopping
Enable Deals, Bargains, Coupons, and Group Buying
Provide Abundant Information
Remain Open All the Time
DISADVANTAGES
E-Commerce
Ecommerce Lacks That Personal Touch
Ecommerce Delays Goods
Many Goods Cannot Be Purchased Online
Ecommerce Does Not Allow You to Experience the Product Before Purchase
Anyone Can Set Up an Ecommerce Website
Security
APPLICATIONS
E-Commerce
Document automation in supply chain and logistics
Domestic and international payment systems
Enterprise content management
Group buying
Automated online assistants
Instant messaging
Newsgroups
Online shopping and order tracking
Online banking
Teleconferencing
Electronic tickets
How E-Commerce Works?
A Product or Service Needs to Be Sold
There Should Be a Mechanism to Accept Orders
We Need a Payment Mechanism
The Product Needs to Be Delivered
Customers Need to Be Serviced
Reverse Logistics Need to Be Managed
E-Commerce: Some Facts
THANK YOU!
Presentation Created by HARSHITPresented altogether by:
Harshit GuptaSharib
Sakshi MateerShikha Pandey
PrabhuDivyanshu
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