eForms Project Details and Implementation
Shri Shankar Aggarwal,
Joint Secretary, National
eGovernance Plan
2
Objectives
A single gateway for information and citizen services for integrated service delivery by
Online public services to the citizen via State Portals
A front end application mechanism through e-Forms
All public service forms in an ‘e’ repository
Enable CSCs to charge and collect fees for the submission of the forms
Facilitate online payments
3
e-Governance Strategy
Leverage the common infrastructure of SWAN, SDC and CSCs
State Portals (SP) and SSDGs (State Service Delivery Gateways) hosted on SDCs
e-Forms on State Portal
Submission of e-Forms through the State Portal at Common Service Center (CSCs)
Service request routed through SSDG to the respective field office with unique Transaction ID
Provide for a Standard interface of interactions between departments / external entities
Adopt Standards that ensure future expansion andinteroperability
4
e-Governance Strategy
4
SDC
State Portal
Govt. Departments at various levels
SHQCollector’s
Office
Tehsil / Taluks
Registration
Transport
Revenue
Municipalities
State
Districts
Blocks
Taluks
CSC
CSC
CSCSSDG
List Services List Offices
Publish Forms
SWAN
Internet
..
Unique Application ID
Authentication
Message RoutingGuaranteed Delivery
Transaction Log
Timestamping
Acknowledgement
Status Tracking
…
5
Project Components
5Slide 5
Project Components
State Portal
and Application
SSDGGap
Infrastructure
Training and
Manpower for SSDG, State
Portal and Gap Infrastructure
Compliance
(STQC)
6
Implementation Stages
IdentificationOf Services by the State
Identification of the
Deptt. locations
requiring
Connectivity /
Computing
Infrastructure
DPR preparation and approval
Central EmpanelmentOf Implementation Agencies
by DIT-GoI
Funding
Limited Tendering
by the states to select
one of the empanelled
implementing agencies
Guidelines
issued by
DIT-GoI
BPR / changes
in / integration
with existing setup
Implementation
of the Project with
assistance from
NIC and CDAC
Compliance /
Certification
by STQC and
Go-Live
Apex Committee to finalize Agreements with Depts. on
Processing of electronic requests
Central EmpanelmentOf Consultant by DIT-GoI
States select one of the
empanelled consultant
with inputs from the DIT
7
Role of the State / UT Govts.
Identification and Prioritization of Departments and Services
Formalize arrangement with the departments regarding processing of electronic requests -
Lay down the respective duties of each entity in respect of each service proposed to be made available electronically
Lay down Service Levels for each Service Necessary arrangements among the CSC/SCA and
other entities involved
For the above, facilitation and periodic reviews by the Apex Committee headed by the CS of the State.
8
Thank You!
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