To enhance the online ecommerce process

Payment Process : Paypal’s payment gateway used to create a seamless payment process.

Ecommerce Tool :Used Demandware’s Ecommerce Platform.

Automated customer notificationsfor product promotions, offerings and referral benefits.

Order & Billing : NetSuite’s inbuilt, out of the box Order to cash feature.

BUSINESSREQUIREMENTS

Continuous Test execution throughIntegration of framework with utilities like Jenkins, Jira resultingin Agile testing

Upholstery order management

Ecommerce End to End Process for a home and lifestyle brand

NetSuiteDemandware Paypal Mulesoft

Email notificationsfrom order creation till delivery to different stakeholders like Sales representative,Customer Relations and Vendors.

Track the Ordering and Billing cycles

Seamless Payment process

Case Study: Ecommerce End to End Process

Customer

Bank

Demandware

Mulesoft

NetSuite

Explanation of the Flow:• The customer places an ecommerce order using Demandware’s front-end UI.• The payment is made successful using Paypal• Using Mulesoft as the middle-ware, the sales order is created in NetSuite.• Then the sales order is fulfilled and billed and tracked and invoice is generated

in NetSuite, using NetSuite’s Order to Cash out of the box feature.

The Processes taken care in NetSuite:1. After the creation of sales order, the status changes and the email notifications to the customer, once the sales order is:

a. Fulfilledb. Billed

is taken care in NetSuite. The status in Demandware is also updated using mulesoft as the middleware.

2.The invoice is generated and tracked in NetSuite.

About UsHappiest Minds, the Mindful IT Company, applies agile methodologies to enable digital transformation for enterprises and technology providers by delivering seamless customer experience, business efficiency and actionable insights. We leverage a spectrum of disruptive technologies such as: Big Data Analytics, AI & Cognitive Computing, Internet of Things, Cloud, Security, SDN-NFV, RPA, Blockchain, etc. Positioned as “Born Digital . Born Agile”, our capabilities spans across product engineering, digital business solutions, infrastructure management and security services. We deliver these services across industry sectors such as retail, consumer packaged goods, edutech, e-commerce, banking, insurance, hi-tech, engineering R&D, manufacturing, automotive and travel/transportation/hospitality.Headquartered in Bangalore, India; Happiest Minds has operations in USA, UK, The Netherlands, Australia and Middle East.

business@happiestminds.com