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EE--COMMERCECOMMERCE
&&INTERORGANIZATIOINTERORGANIZATIO
AND GLOBALAND GLOBALINFORMATIONINFORMATION
SYSTEMSYSTEM
. N BAL
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EE--COMMERCECOMMERCE
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IntroductionIntroduction IntInt
EE--commercecommerceEE--commerce providesmanynewcommerce providesmanynew
businessesandconsumers tobusinessesandconsumers tocommunicateandconduct busincommunicateandconduct busin
this businessstartedin (1987this businessstartedin (1987--11
worldwidewebworldwideweb
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WHATWHAT ISIS EE--COMMECOMMEELECTRONICCOMMERCE(EC)
Is the buyingandsellingofgoodserviceson theinternetespecially
wideweb .
Itis paperlessexchangeof businessiusingelectronicdatainterchange (EDI)related.
sellingofgoodsandservicesacrossiinternet
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EE--COMMERCE PROCESSCOMMERCE PROCESS
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BENEFITSBENEFITS OFOF EE--commcomm
Theglobalnatureof technoloTheglobalnatureof technolocostcost
Reach hundredsofmillionsofReach hundredsofmillionsof
Resultinmany possible benefResultinmany possible beneforganizationsorganizations
Individualsociety.Individualsociety.
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Individual SocietyIndividual Society
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TYPESTYPES OFOF EE--COMMECOMME
B 2 BB 2 B (BUSINESS TO BUSINE(BUSINESS TO BUSINE
B 2 CB 2 C (BUSINESS TOCONSUM(BUSINESS TOCONSUM
C 2 CC 2 C (CONSUMERS TOCONS(CONSUMERS TOCONS
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BUSINESSTO BUSINES
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BUSINESSBUSINESS TOTO CONSUMCONSUM
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CONSUMER TOCONSUMCONSUMER TOCONSUM
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BENEFITSBENEFITS TOTO ORGANIZAORGANIZA
EE--COMMERCEmarket placenatioCOMMERCEmarket placenatiointernationalmarkets .internationalmarkets .
ECallowsreducedinventoriesanECallowsreducedinventoriesan
overhand by facilitating pull typoverhand by facilitating pull typchainmanagement.chainmanagement.
Thecostofcreating, processingThecostofcreating, processingdistributing,storing & retrieving pdistributing,storing & retrieving pbasedinformationbasedinformation..
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BENEFITSBENEFITS TOTO CONSUMCONSUM
EE--COMMERCE customershoppinCOMMERCE customershoppintransactions areallowedtransactions areallowed24 hoursallyeararoundanyloca24 hoursallyeararoundanyloca
customerMorechoice theycanscustomerMorechoice theycansmore products.more products.
Insomecase EC allows quickdeInsomecase EC allows quickde
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BENEFITSBENEFITS TOTO SOCITSOCITBENEFITSBENEFITS TOTO SOCITSOCIT
EE--COMMERCE enablesmoreCOMMERCE enablesmoreindividuals toworkat homeaindividuals toworkat homealess traveling forshopping,reless traveling forshopping,re
inless trafficon therodsandinless trafficon therodsandairlitter.airlitter.
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LIMITATIONSLIMITATIONS OFOF EE--COMMCOMM
ThereisalackofsystemsecurityThereisalackofsystemsecurityreliability,standards,andsomereliability,standards,andsomecommunication protocols.communication protocols.
Thereissufficient telecommunicaThereissufficient telecommunicabandwidth .bandwidth .
ThecostofdevelopingECinThecostofdevelopingECin--houhou
Very high.Very high. Thereislackofmistakes.Thereislackofmistakes.
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EE--COMMERCECOMMERCE ONLONL
PAYMENTSPAYMENTSCreditcardsCreditcards
DebitcardsDebitcards
StoredvaluecardsStoredvaluecardsEE--cashcash
Delayed paymentsDelayed payments
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EE--COMMERCEDEVELOPICOMMERCEDEVELOPI
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INTER ORGANIZATIOINTER ORGANIZATIOAND GLOBAL INFORMAAND GLOBAL INFORMA
SYSTEM.SYSTEM.
By PG08042 toBy PG08042 toPG08046PG08046
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INTRODUCTIONINTRODUCTION communicationsnetworks, hardware, IT appcommunicationsnetworks, hardware, IT app
standards fordata transmission,and humanstandards fordata transmission,and human
experiences.experiences.
It providesa framework forelectronic help bIt providesa framework forelectronic help b
businesses byallowing the processing,sharibusinesses byallowing the processing,shariandcommunicationofinformation.andcommunicationofinformation.
Theyallowelectronic processingof businessTheyallowelectronic processingof businesstransactionsanddocuments,aswellas the ttransactionsanddocuments,aswellas the tInformationwith nominaleffortandmakesiInformationwith nominaleffortandmakesiavailable.available.
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HISTORICAL DEVELOPDEVELOP
ManualsystemsManualsystems
EDI systemsEDI systems ERP systemsERP systems
InternetInternet--enabledsystemenabledsystem
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MANUAL SYSTAMMANUAL SYSTAM
papercopiesofdocumentssuch apapercopiesofdocumentssuch a
purchaseorders, billsandinvoicepurchaseorders, billsandinvoice
processedmanuallyand thereforeprocessedmanuallyand therefore
informationinformation
technologyand telecommunicatiotechnologyand telecommunicatiocontribute tocontribute to
thissystem.thissystem.
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EDI SYSTM (Electronic Data Interchange Syst(Electronic Data Interchange Syst thedevelopmentofEDI technologyinthedevelopmentofEDI technologyin the 1980sand this hadadramaticeffethe 1980sand this hadadramaticeffe
automationofautomationof heavydata flowsand theeliminationoheavydata flowsand theeliminationo
laborintensivelaborintensive key business processes. Paperdocumekey business processes. Paperdocume
as purchaseas purchase orders,invoices, billsofladingandshiorders,invoices, billsofladingandshi
werereplaced byelectronic transmissiowerereplaced byelectronic transmissio
information betweencomputersinformation betweencomputers
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WhatisEDI?WhatisEDI?
& SYSTEMS& SYSTEMS ..EDI:EDI:-- Exchangeofelectronicdata using IExchangeofelectronicdata using I
organizationalinformationorganizationalinformation
SYSTEMS.SYSTEMS. Setof hardware,software,andstanSetof hardware,software,andstan
thataccommodate thethataccommodate the
EDI processEDI process
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ERP SYSTEMSERP SYSTEMS ( Enterprise Resource Planning Sy( Enterprise Resource Planning Sy A moreintegratedinformationsystemA moreintegratedinformationsystem
approach.approach. Thisapproach is being taken bycompThisapproach is being taken bycomp
viewview theintegrationofsystemsandinformatheintegrationofsystemsandinforma
as beingas being necessaryin providingimprovedcustonecessaryin providingimprovedcusto
satisfactionsatisfaction
operationalcostsinanincreasinglycooperationalcostsinanincreasinglycomarketmarket--placeplace
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Sharing ofinformat
systemsVerticalmarket:-A marketinwhic
goodsofone businessare usedasrmaterialsorcomponentsin the prodsale processofanother business
Horizontalmarket:-All playersin tmarket buyorsell thesame product
areincompetition
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EDI BENEFITS ANDEDI BENEFITS AND
PROCESPROCES Costsavings
Speed & accuracy
Security
Systemintegration
Justin timesupport
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Internet Inter-organizatiInformation Systems and P
Relations
The Internetcan be used to providea plapartnershipsinallareasof thesupplychwhetheritis procurement, purchasing,ncoordinationor justinformationexchang
The Internetallows two-waycommunicaunlikeEDI
technology,and therefore hasmuch moron partnerrelationsand partnerships..
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SIGNIFICANTSIGNIFICANT BARRIERSBARRIERSADVANCEDADVANCED IOSIOS MODEMODE
DEVELOPMENTDEVELOPMENT(informationorganizationsystem)
Lackof System Standards
. Resistance fromother business
. Resistance fromcustomer
. FinancialCosts
. Technicaldevelopmentofcomp
. Technicaldevelopmentof tradin
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GLOBAL INFORMATION SGLOBAL INFORMATION S
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GLOBAL INFORMATION SY(GIS)
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INTERODUCTIOINTERODUCTIO
AN ORGANIZEDCOLLECTION OFCOMHARDWARE,COMMUNICATION EQUIP
SOFTWARE,DATA, AND PERSONNELTOCAPTURE, STORE, UPDATE,MANI
ANALYZE.
IMMEDIATELYDISPLAY INFORMATIOWORLDWIDE BUSINESS ACTIVITIES.
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INTERNETINTERNET ASAS GLOBALGLOBALINFORMATIONINFORMATION SYSTAMSYSTAM
A global information system inwhich allkindinformationcan be accessed from almost an
The increase in Internetuse has been influe
thecommercialization ofthe Internet. The level of mediacoverage,the lowcostof
easier interfaces.
The Internet isconsideredto be atthe leaditechnology.
There is a growing acceptancethatbusinessjointhe Internetvery soon, itmay be outof
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Increasedrevenues:-
IncreasedinternationalWeb part PotentialWeb participation
Costsavings:-
Printingandshippingcosts Customerservicecosts
INTERNATIONALINTERNATIONAL WW
COMMERCECOMMERCE BENEFIBENEFI
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USINGUSING THETHE WEBWEB FOFO
INTERNATIONALINTERNATIONAL COMMCOMM TheWeb isimportant for both B2
B2Ccommerce
Opportunities for businessesalloworld
Organizationsmust besensitive t
audiences (globalization)
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IMPLEMENTATIONIMPLEMENTATION OFOF
Global Information System (GIS) :- aglobal-coverage,corecurrentstrategicintellig
for useonly bygovernments.
Itisnotavailable tonongovernmentalsubscrib 150,000 pagesofdataandimageson 246 coun
territories,updateddaily,alongwith aconstantly-growing
GIS includes theDefense & Foreign Affairs
intelligence briefing,which isissued fivedaysacoverscurrentstrategicintelligenceissues
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